free case study: FrankHo's unbiased review of Zapier
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Zapier review
FrankHo
Analyst at a tech services company with 5,001-10,000 employees
Though the tool offers a visually appealing UI, it needs to improve its documentation
With Zapier, improvements are required in the areas of concerns like bugs, ease of use, and documentation. The product has many bugs, so users have to wait for a period ranging from five minutes to an hour to see where the Zap went. In Zapier, Zaps aren't very understandable owing to the way they work. As a user, you would think that in...
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