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Zoho CRM review
KaaranDhar
KaaranDhar
Associate Director at The Walt Disney Company
Easy to build workflows with a low-code solution but chatbot needs improvement
Zoho's chatbot feature could be improved. Currently, the chatbot is not very intelligent and lacks the AI capabilities that are now available. There's a need for better chatbots in CRM that would allow for easy data search and referencing. There's a need for better chatbots in CRM that would allow for easy data search and referencing. The...

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