What I like most about Zoho CRM is its configurability. We can adapt it to our needs in terms of the sales process. It has automation capabilities, but we mostly use it as a static system, except for sending emails and information about updated products.
Managing Director at IseoSolutions GmbH
Sr Business Application Developer on Zoho Platform. at Tech Worriors
The camera feature is valuable because it provides a look and feel.
Managing Director at ALPHA LABS TECH PVT LTD
We can customize the solution the way we want to.
Head of Sales(Solutions) at Brane Enterprises Pvt Ltd
Zoho CRM has been a really good product. From a basic CRM perspective, we use it to maintain the details of our company's customers.
Technical presales engineer at Avetium Consult Ltd
The user interface, especially the dashboard, offers good navigation.
Group IT Head at Ashapura Minechem Ltd
Zoho CRM is very simple and easy to use.
CRM Team Leader at a tech company with 201-500 employees
The best thing about Zoho CRM is that it is integrated with other Zoho applications.
Chief Innovation Officer at VS ONE World
The dashboards and visualizations help us see how different markets perform. I find the dashboard feature most valuable because it's easy to visualize data. I've been trying to use the built-in quotations feature, which could reduce turnaround time. We're not using many automation features for record management and opportunity tracking. I'm trying to integrate Zoho CRM with Zoho Flow for quotation submission workflow.
BN
VP Sales at Zelite Solution
Zoho CRM integrates easily with customer service workflows.
DIrector at Wolflogic
Highly configurable, enabling graphically built workflows, and the writing of customized scripts if required.