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Service Delivery Manager / Architect at a tech services company with 201-500 employees
Real User
May 6, 2021
Very straightforward to use, easy to deploy; stable and scalable
Pros and Cons
  • "Good documentation and very straightforward to implement and use."
  • "Support could be better with response time and knowledge of staff."

What is our primary use case?

We have used various Amazon services including EC2 buckets for storage and the container services for deployment of the application. I'm an integrator and we are customers of Amazon EC2 Container Service. 

What is most valuable?

I think this is a good solution with good documentation and is very straightforward to use. 

What needs improvement?

We faced challenges with AWS and I feel the support could have been better - more timely with their response, more knowledgeable staff and more customer friendly. As a partner, I'd like to see a response from the appropriate team and know that they'd help us throughout. AWS is in partnership with other product vendors in developing the connectors and could have given a direction to another vendor, Tableau, for example, because when we try to use those connectors to hook up the data into cloud, it was challenging and a very difficult exercise to go through with AWS in order to resolve the problem. Both sides tell us it's not their problem.

For how long have I used the solution?

We have used this solution for over a year. 

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Amazon Elastic Container Service
January 2026
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What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

The solution is scalable.

How are customer service and support?

The support could be more straightforward and faster, and should provide an insight into what could be causing the issue we are having and how to solve it. At the end of the day there are boundaries here. As a system integrator, I definitely need help from the core platform to extend my services to the customer, so that both the platform customer and myself get the benefit, otherwise one of the pieces of the puzzle gets lost.

How was the initial setup?

The initial setup is quite simple and doesn't take much time, I was able to do it myself. I installed it for one of my customers and they have around 200 users. There is no plan to increase use at this stage but we have credits from AWS, and we're using them. Once they've expired, we have to extend to continue to use AWS.

What other advice do I have?

I would recommend this solution. 

I rate this solution an eight out of 10. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
System Engineer at a tech services company with 201-500 employees
Real User
Nov 24, 2023
A user-friendly solution with features superior than some of its competitors'
Pros and Cons
  • "The solution is user-friendly."
  • "The solution’s UI should be improved."

What is our primary use case?

We use the solution for backup.

What is most valuable?

The solution is user-friendly. Some of its features are better than Azure.

What needs improvement?

The solution’s UI should be improved.

For how long have I used the solution?

I have been using the solution for the past two years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution is scalable. We have 50 users for the solution.

How are customer service and support?

The support is responsive.

How was the initial setup?

The initial setup is complex. We need a developer and an operations personnel for the deployment.

What's my experience with pricing, setup cost, and licensing?

The pricing of Amazon EC2 Container Service is average.

Which other solutions did I evaluate?

I have worked with Azure.

What other advice do I have?

I rate Amazon EC2 Container Service a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Amazon Elastic Container Service
January 2026
Learn what your peers think about Amazon Elastic Container Service. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.
Senior Software Engineer at a tech services company with 51-200 employees
Real User
Oct 19, 2023
Helps with self-container execution but management needs to be simplified
Pros and Cons
  • "The tool's most valuable feature is the ability to create revisions on the configurations."
  • "Amazon Elastic Container Service should simplify its management. It can be difficult for someone who doesn't have much experience with the tool. Also, the tool needs to add the ability to manage networks."

What is our primary use case?

The tool is good for small and self-container execution. 

How has it helped my organization?

We test POCs with Amazon Elastic Container Service to understand the behavior of a feature in a containerizing environment. 

What is most valuable?

The tool's most valuable feature is the ability to create revisions on the configurations. 

What needs improvement?

Amazon Elastic Container Service should simplify its management. It can be difficult for someone who doesn't have much experience with the tool. Also, the tool needs to add the ability to manage networks.  

For how long have I used the solution?

I have been working with the solution for six years. 

What do I think about the stability of the solution?

I rate the tool's stability an eight out of ten. 

What do I think about the scalability of the solution?

I rate Amazon Elastic Container Service's scalability a seven out of ten. 

How was the initial setup?

Amazon Elastic Container Service's deployment was straightforward. 

What was our ROI?

We have seen good ROI. 

What's my experience with pricing, setup cost, and licensing?

Amazon Elastic Container Service's price is good. 

What other advice do I have?

I rate the product a seven out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user