Azure Key Vault is used to store the encrypted keys. It can be used from the application side or the device side.
Director at a tech services company with 11-50 employees
Centralized and secure storage
Pros and Cons
- "The centralized storage and secure storage are features we like."
- "Many times, the first round of support itself will fail, and they will bring some more competent people in the subsequent support. So it gets into a hierarchical mode. By then, we will lose a good amount of time. The technical support needs improvement."
What is our primary use case?
What is most valuable?
The centralized storage and secure storage are features we like. We don't find many effective solutions where we can securely store the encryption keys. So that is essentially, that is what we appreciate.
What needs improvement?
Many times, the first round of support itself will fail, and they will bring some more competent people in the subsequent support. By then, we will lose some good amount of time. The technical support needs improvement.
For how long have I used the solution?
I have been using Azure Key Vault for eight years.
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What do I think about the stability of the solution?
I would rate the stability a ten out of ten.
What do I think about the scalability of the solution?
The solution is highly scalable, you can scale up to any level. Our direct clients are small to medium businesses, but we also have large indirect clients, such as Microsoft in the US.
How was the initial setup?
The initial setup is straightforward. The deployment takes two weeks. I would rate the initial setup a ten out of ten.
What other advice do I have?
Overall, I would rate the solution a nine out of ten.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer. Implementer
Solution architect at a tech vendor with 5,001-10,000 employees
User-friendly interface and robust security features, including AES 256 encryption
Pros and Cons
- "Azure Key Vault is very affordable, with charges of less than a dollar for over ten thousand keys."
- "While it's very reliable in terms of stability, there's always room for improvement."
What is our primary use case?
I use Azure Key Vault to securely store and manage my API keys, passwords, and certificates. It allows me to store them securely and share access without revealing the secrets. Azure Key Vault also automates password rotation every sixty days and offers options for managing keys either by me or by Azure.
What is most valuable?
Azure Key Vault securely stores passwords and secrets, eliminating the need to share them. Instead, access can be provided to users who log in with their own credentials. Integration with Azure services and third-party applications is seamless, as it's readily available and requires no specific deployment. Automatic retrieval of keys and certificates simplifies usage across different platforms. Overall, Azure Key Vault offers efficient key storage and management with easy integration across various services and applications.
What needs improvement?
Azure Key Vault is very affordable, with charges of less than a dollar for over ten thousand keys. Microsoft regularly updates and upgrades the service, offering a user-friendly interface and robust security features, including AES 256 encryption.
Overall, I haven't identified any significant areas for improvement as Azure Key Vault already offers comprehensive functionality and security.
For how long have I used the solution?
I have been using Azure Key Vault for the past 5 years now.
What do I think about the stability of the solution?
I'd rate the stability of Azure Key Vault as a nine out of ten. While it's very reliable, there's always room for improvement.
What do I think about the scalability of the solution?
Scalability isn't a concern for Azure Key Vault as it's primarily for storing keys and certificates. There's no specific limit to the number of keys you can store. Our company has around seven thousand users utilizing the product.
How are customer service and support?
Support from Microsoft is available, though I haven't personally used it.
How would you rate customer service and support?
Positive
How was the initial setup?
Setting up Azure Key Vault is straightforward and safe, taking about ten to fifteen minutes.There's no need for additional worry or complex deployment steps. It's a pre-deployed service on Azure, so you just need to subscribe and start using it.
What about the implementation team?
For deployment and maintenance of Azure Key Vault, you typically need a technical architect and an engineer, possibly a product manager.
What was our ROI?
Azure Key Vault plays a crucial role in ensuring compliance with regulatory and governance policies by securely managing secrets and limiting access to only necessary personnel. For example, Azure Key Vault allows us to implement robust access control policies, such as distinguishing between administrative access and application-to-database communication. This helps maintain a clear separation of duties and enhances overall security.
What's my experience with pricing, setup cost, and licensing?
It is a cheap option.
What other advice do I have?
For those considering Azure Key Vault, I highly recommend it for consolidating and managing security assets in one place. Integration with various enterprise applications is already robust. Updates are frequent and timely, addressing any identified bugs promptly. Overall, Azure Key Vault meets our needs effectively. I rated it as nine instead of ten because there's always room for improvement in any product, including Azure Key Vault. While it's reliable, there may be areas where enhancements can be made based on customer feedback and experiences.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Azure Key Vault
January 2026
Learn what your peers think about Azure Key Vault. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
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Senior Manager ICT & Innovations at a logistics company with 501-1,000 employees
The tool is highly secure, very easy to manage, and can be integrated seamlessly
Pros and Cons
- "The tool is highly secure and very easy to manage."
- "Users should be able to segregate the passwords."
What is our primary use case?
We use the solution to store all our passwords. We have all our important information in one place.
What is most valuable?
Key management is very easy and simple. We need not look for a different solution. It is available to us by default through Microsoft. The tool is highly secure and very easy to manage. We can integrate the product seamlessly.
What needs improvement?
The users must be allowed to customize the tool. The internal and external passwords must be separate. Users should be able to segregate the passwords.
For how long have I used the solution?
I have been using the solution for almost four years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution is scalable. Almost 2000 to 3000 people are using the product in my organization. We have two administrators.
How are customer service and support?
We are partners with Microsoft. We get good support. We do not have any issues.
Which solution did I use previously and why did I switch?
We started using the product because we used other Microsoft products and needed a one-stop solution for our key information. We were using the on-premise solution before.
How was the initial setup?
The product is deployed on the cloud. The initial setup is very easy. We can deploy the tool within a week.
What other advice do I have?
Overall, I rate the product a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Senior Data Engineer at a tech company with 201-500 employees
Easy to deploy, and scale, and is user-friendly
Pros and Cons
- "The most valuable feature of the solution is the search for secrets feature that we use to store our passwords and connection strings."
- "The voucher access policy can be improved by configuring it based on groups, rather than just applications or users."
What is our primary use case?
We use the Azure Key Vault to encrypt and to get our secrets such as passwords and connection strings.
How has it helped my organization?
The use of Azure Key Vault is vital to the security of our organization. Here we store our credentials, secrets, tokens, connection strings, and any other information needed to access external services and cloud providers. This service is essential to ensure a high level of security for our company.
What is most valuable?
The most valuable feature of the solution is the search for secrets feature that we use to store our passwords and connection strings. I also like objects such as keys and certificates.
Azure Key Vault is simpler to use compared to other certificate or password managers such as HashiCorp Vault and ManageEngine Password Manager Pro.
What needs improvement?
We can currently configure RBAC, Azure role-based access control, or a voucher access policy. The voucher access policy can be improved by configuring it based on groups, rather than just applications or users.
For how long have I used the solution?
I have been using the solution for three years.
What do I think about the stability of the solution?
The solution is extremely stable. We have not had any issues or downtime with Azure Key Vault.
What do I think about the scalability of the solution?
The solution is scalable and always responds to our demands.
We currently have around 500 people in our organization using the solution.
How are customer service and support?
The technical support team is good and they provided satisfactory results.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is straightforward. The deployment takes two to three minutes.
What about the implementation team?
The implementation was completed in-house.
What was our ROI?
We have seen a return on investment for our organization with Azure Key Vault because of its low price and security.
What's my experience with pricing, setup cost, and licensing?
Compared to other solutions, Azure Key Vault is much cheaper.
I give the price of the solution a ten out of ten.
What other advice do I have?
I give the solution a ten out of ten.
The solution is self-maintaining. We have implemented EIS, and infra as a code, and incorporated a CI/CD process to automate the maintenance in our environment.
I always recommend going to Microsoft Learn for its rich knowledge base. Azure Key Vault is an excellent solution for improving organizational security, and it offers great value for money.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Product Owner at a tech services company with 201-500 employees
A cloud solution for storing API keys but could be cheaper
Pros and Cons
- "AI has been introduced to Azure."
- "The solution could be cheaper."
What is our primary use case?
We use the solution for API keys. We are migrating most of the data, including the application built in react native from the IBM server to Azure. AWS Key Vault stores secret keys and API keys.
How has it helped my organization?
Azure has its SLAs and Vault. We were never worried about the impact on security or any compliance with GDPR or others.
What is most valuable?
The product is very helpful. AI has been introduced to Azure. The services are being introduced thoroughly in Azure, especially in AI and IoT.
What needs improvement?
The solution could be cheaper.
For how long have I used the solution?
I have been using Azure Key Vault for a year. We started migrating 20-22 applications from IBM server to Azure.
What do I think about the stability of the solution?
The product is stable. A few others are dynamic in Azure. We might need an extension for those. So, we moved to the cloud.
What do I think about the scalability of the solution?
We've around three to four million users in one application.
How are customer service and support?
During the migration process, we utilized Microsoft support for Azure Key Vault. We encountered a couple of issues that the vendor couldn't resolve, so we had to turn to Microsoft support for assistance.
How was the initial setup?
The initial setup is easy. We have migrated around 20 applications in six months with the help of a vendor. There were a few architecture glitches otherwise it had a good impact on the deployment.
We have conducted this code assessment using the tool. Initially, we had two environments; development and production. We have set up multiple environments including development, and production. Additionally, we have initiated a force support assessment. We have commenced licensing for a few applications, utilizing both the relationship method and the refactor method. We have undertaken additional work on the porting part for a couple of applications. We are also focusing on automating this process as DevOps has been introduced.
What's my experience with pricing, setup cost, and licensing?
Azure Key Vault is more expensive than Amazon.
What other advice do I have?
I recommend the solution.
Overall, I rate the solution a seven out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
System and network security engineer at a financial services firm with 1,001-5,000 employees
Easy to use, especially for retrieving keys and self-service model
Pros and Cons
- "The initial setup is very straightforward. It only took a few minutes."
- "There's room for improvement in cross-platform compatibility."
What is our primary use case?
I only work with Azure Defender for Key Vault because I'm on the security team.
So, it's currently used for passwords and secrets.
What is most valuable?
It's quite easy to use. That's one very important feature.
For additional features, you can always bring your own key (BYOK) or use your own key instead of Azure Key Vault.
What needs improvement?
There's room for improvement in cross-platform compatibility.
It would be helpful if Azure Key Vault could be used with other cloud platforms besides Azure.
For how long have I used the solution?
I have been using this solution for three to four years now.
What do I think about the stability of the solution?
It's very stable.
What do I think about the scalability of the solution?
I would give it an eight out of ten for scalability. There's room for improvement in cross-platform compatibility.
It's mainly used by administrators. There are less than 12 administrators using it.
How are customer service and support?
I haven't used technical support for Azure Key Vault. However, we did use advisory services once.
We were working on a specific use case that involved blockchain technology. We wanted to know if Azure Key Vault could be used to store private keys for blockchain nodes. We spoke to Microsoft, and they were able to help us.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
How was the initial setup?
The initial setup is very straightforward. It only took a few minutes.
What about the implementation team?
You can deploy it yourself. It's a self-service model. Just a single Azure administrator is enough.
What was our ROI?
We have definitely seen a return on investment from using Azure Key Vault. It has helped us to improve the security of our organization.
What's my experience with pricing, setup cost, and licensing?
You don't need to pay for a license for Azure Key Vault. It is billed on a pay-as-you-go basis.
What other advice do I have?
I would definitely recommend Azure Key Vault. It is very easy to use, especially for retrieving keys and creating secrets.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Head of IT Security Division at a financial services firm with 10,001+ employees
Stable product with a valuable integration feature
Pros and Cons
- "The product’s advantageous feature is integration."
- "It is complicated to use different services and products along with Azure Key Vault."
What is most valuable?
The product’s advantageous feature is integration.
What needs improvement?
It is complicated to use different services and products along with Azure Key Vault. There should be a single vault for virtual servers, containers, and other services. It could be universal with the possibility to use all types of technologies.
For how long have I used the solution?
We have been using Azure Key Vault for two years.
What do I think about the stability of the solution?
The product is stable as it is cloud-based.
How are customer service and support?
We have an enterprise agreement for support services. We encountered difficulties in communicating with the first-line support team.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
We use other products in parallel, including ARIS, AWS, HashiCorp, etc.
What other advice do I have?
I rate Azure Key Vault an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Principal Cosultant at a tech vendor with 501-1,000 employees
Good features, advanced data protection, and reasonably priced
Pros and Cons
- "There is advanced data protection available. We're working in a highly regulated environment, and this is essential to us."
- "There are additional charges for data transfers. However, the pricing is mostly reasonable for the licensing overall."
What is our primary use case?
We are working with a lot of our clients who use the solution to protect sensitive information and to store it in the key vault within their infrastructure.
How has it helped my organization?
The sensitivity of the data needed to be kept in a secure environment so that only people who had proper access would be authorized to access it.
We are using infrastructure as code. So any of the services which require sensitive data can directly use service principles, manage identities, and access key items and then retrieve information from the Key Vault.
Since we are partners of Microsoft, we don't implement it for ourselves. We implement it for our clients. For our clients, many were using on-premises solutions and had connectivity from on-premises to the cloud. With this solution, they get the same level of data protection (or more) on the cloud.
What is most valuable?
The features on offer are very good.
We are using Key Vault as an optical store for the sensitive data and then retrieve the data and use access policies. So access to policies is quite valuable for us based on the regulations and compliance requirements that we are working with.
There is advanced data protection available. We're working in a highly regulated environment, and this is essential to us.
Perforamnce-wise, it's very good. We haven't had any issues in the past three years. There are no errors or downtime. It's always been available to us.
Microsoft's Key Vault availability is around 99%.
A lot of new features have been added, and it has nice regional availability as well.
It is stable and scales well.
Technical support has been fine overall.
What needs improvement?
It's currently very self-sufficient and doesn't need improvements. It's already a good service.
We haven't faced any problems with the solution as such. The only issue we are facing is around the comparability with TerraForm, which we use to code the infrastructure. Sometimes there are issues there, even though it's not directly related to Microsoft.
So far, it's served all of the client's purposes. We haven't come across a use case the solution could not handle.
There are additional charges for data transfers. However, the pricing is mostly reasonable for the licensing overall.
For how long have I used the solution?
I've used the solution for three or four years at this point. I've used it for a while.
What do I think about the stability of the solution?
The solution is quite stable. There are no bugs or glitches, and it doesn't crash.
What do I think about the scalability of the solution?
We have 60 different teams that deploy their own Key Vault. They are purely developers that make applications for users. Those users may be from anywhere and may use the application portals.
I'm not sure, behind the scenes, what Microsoft does. However, I've found it to be scalable across regions. If we wanted to use 100 Key Vaults, we could do so.
We do not have plans to increase usage at this time.
How are customer service and support?
Technical support is pretty good. I haven't had any issues with them over the past three years.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
The client has used other on-premises versions in the past. Many needed a cloud option, and we helped them move to Key Vault.
How was the initial setup?
The initial setup was straightforward. We do not deploy it as it is a SaaS. We simply configure it for clients. There are APIs available, and we use them within Key Vault to implement.
We require the business use case and strategy in order to implement the product. For example, if we are in energy or health care, we need to know what is the area that is sensitive and where they are being used. Then, once we have that, we can protect those items.
The only maintenance that is required is service access. For example, if we need to add authorized personnel, we would do that.
What about the implementation team?
We can handle the implementation for clients.
What's my experience with pricing, setup cost, and licensing?
The cost is quite cheap. There are no extra costs beyond the standard fees, beyond maybe data transfer charges. It's $0.025 per 10,000 data transactions, so it is quite cheap.
What other advice do I have?
We are a partner of Microsoft.
We haven't exported or imported information in Key Vault.
This solution is worth the cost and is useful to use.
It's a service that can be used in multiple regions in Azure. They are mostly deployed in UK South and UK West. It can be deployed and used in other regions as well; however, we have data constraints.
I'd rate her solution eight out of ten overall.
Potential new users should consider the types of sensitive information they want to store and how they want to retrieve the information, and from where. These are critical to understanding as they will govern the configuration of Key Vault.
You can deploy Key Vault both publicly and privately. For example, if you do it privately, you can ensure you will ensure it can only be accessed from within your environment, and that ensures a very high level of security.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
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Updated: January 2026
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