Firewall and VPN.
IT Manager at a construction company with 11-50 employees
User-based firewall rules are helpful but the solution needs to be more reliable
Pros and Cons
- "The product crashes. We have a cluster of firewalls and we regularly get failovers."
What is our primary use case?
How has it helped my organization?
I can't really say how it has improved our organization, but the benefits are that we have a necessary firewall with which we can create VPNs.
What is most valuable?
Pro user-based firewall rules.
What needs improvement?
The solution that we have right now doesn't do what I want it to do. We don't have a ratified solution for all the things that I wanted to right across our business. We're doing similar functions using different technology and I want ratification. I want to be able to do more than what we are currently able to do with the existing service, all under the umbrella of improving security.
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What do I think about the stability of the solution?
The product crashes. We have a cluster of firewalls and we regularly get failovers.
How are customer service and support?
I have used technical support once, and they were superb.
Which solution did I use previously and why did I switch?
When selecting a vendor, the most important criteria include:
- Security - the ability of the technology from a security perspective.
- The ability of the company to support the technology - knowledge of the product by the company. It may sound really silly to say that, but you'd be surprised how poor some companies' technical support is.
- The financial stability of the company.
How was the initial setup?
I was involved in the initial setup. It was complex.
What other advice do I have?
Do your research, know what you want to achieve.
Cisco ASA needs to be more reliable. Because of the nature of the product, it has to be rock solid and, unfortunately, it's not.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Asst.Manager IT at a manufacturing company with 501-1,000 employees
Blocks threats from the application layer
Pros and Cons
- "The GUI is among the most valuable features,"
- "It could use a web-based portal for VPN. Earlier they had it in the ASA model, but currently they don't have it."
What is our primary use case?
The primary use is to block incoming threats from the internet, at the edge of the network.
It's performing well. We check the report of blocked pages, blocked attacks, etc.
How has it helped my organization?
Previously, we only had a normal firewall, it was not next generation. It was not blocking many of the threats from Layer 7, the application layer. Now, this solution has IP, an intrusion prevention system, and because of the URL filtering, it can block other malware. It seems with the cloud database and the signatures, it compares the receiving files, then it blocks the URLs, making us more secure.
What is most valuable?
All the features are good. The GUI is among the most valuable.
What needs improvement?
It is on multiple boxes so ISP load balancing, multiple network load balancing would be helpful.
Also a web-based portal for VPN. Earlier they had it in the ASA model, but currently, they don't have it. The user needs to just click on the link so he can work.
What do I think about the stability of the solution?
It is quite stable, it is able to detect. But the malware part should probably be upgraded. Performance-wise it is good and it has a long life.
What do I think about the scalability of the solution?
It has limits. If your network is going beyond it, then you'll have to replace it with higher model.
How are customer service and technical support?
Technical support is good.
Which solution did I use previously and why did I switch?
We have been using Cisco for a long time, various models. We had PIX, then ASA. We were quite comfortable with the performance, it never failed. But our old solution was coming to end-of-life. Also, this is able to more block more threats from the application layer, etc.
The most important criteria when selecting a vendor are
- reputation
- technology
- features
- cost.
How was the initial setup?
The initial setup was a bit complex.
What other advice do I have?
My advice would depend on what your comfort level is. If you have already used Cisco, I would recommend this, to evaluate it at least. Evaluate it and learn how useful it is.
It gives good performance, the technology is quite good, sufficient for our objectives, protecting our network, etc. The missing two points are because they have to do make more improvements.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Cisco Secure Firewall
October 2025

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868,787 professionals have used our research since 2012.
Works at IDF technology
Valuable features include AnyConnect, double translations, and an independent IPS module
Pros and Cons
- "Valuable features include AnyConnect, double translations, and an independent IPS module."
- "The licensing needs simplification."
- "The IPS module is combined with the main operating system."
What is our primary use case?
This solution is involved in the protection of the network perimeter and the VPN gateway.
How has it helped my organization?
It allows you to fine-tune and create flexible circuits, as well as unites a large number of different types of connections.
What is most valuable?
- AnyConnect
- Double translations
- Independent IPS module
- High performance
- Various methods of organizing a VPN
What needs improvement?
- Simplify licensing
- Do not combine the IPS module with the main operating system.
- In new products, leave the CLI.
For how long have I used the solution?
More than five years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
student at MC
Manual deep bracket inspection is required to use web filtering. ASA 5505 and ASA 5506 are very powerful tools to use in a business environment, and provide a lot of security
Pros and Cons
- "ASA 5505 and ASA 5506 are very powerful tools to use in a business environment, and provide a lot of security."
- "Intrusion prevention, we currently need to apply deep bracket inspection manually to use web filtering."
What is our primary use case?
We offer publishing services. It depends on our business, but we use this solution for security.
What is most valuable?
ASA 5505 and ASA 5506 are very powerful tools to use in a business environment, and provide a lot of security.
What needs improvement?
Intrusion prevention, we currently need to apply deep bracket inspection manually to use web filtering.
For how long have I used the solution?
Three to five years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Information Technologies Consultant at a tech services company
Everything is based on high securities standards
Pros and Cons
- "It joins all branches and permits employees to work outside their offices, but everything is based on high securities standards (PCI compliance)."
- "Multiple WAN connections: Even though you can implement more than one interface to outside connections, it is lacking on load balances, etc."
What is our primary use case?
Some branches are joint through Cisco ASA 5500-X VPNs. Executives or employees are connected via AnyConnect.
How has it helped my organization?
It joins all branches and permits employees to work outside their offices, but everything is based on high securities standards (PCI compliance).
What is most valuable?
- Reliability
- Robustness
- Security features
- High encryption, hashing, and integrity support
- Support
- High performance
What needs improvement?
Multiple WAN connections: Even though you can implement more than one interface to outside connections, it is lacking on load balances, etc.
For how long have I used the solution?
Three to five years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Manager with 51-200 employees
Once configured to suit your needs, these firewalls are rock solid appliances
Pros and Cons
- "Once configured to suit your needs, these firewalls are rock solid appliances."
- "These firewalls are not for beginners."
These firewalls are used in enterprise level environments, which require granular control and customization to meet security and compliance guidelines for an organization. Once configured to suit your needs, they are rock solid appliances.
These firewalls are not for beginners.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Presales Engineer
Monitoring via the dashboard enables customers to see what is happening in the system
Pros and Cons
- "It's lacking one feature: VPN. Also, the 2100 Series lacks a DDoS feature. If they could add that to those platforms, that would be good."
What is our primary use case?
The use case has been for the banking sector, for one of our banking customers. According to them, it's working perfectly.
What is most valuable?
Monitoring, of course - the dashboard. It enables you to see what is happening.
What needs improvement?
It's lacking one feature: VPN. That is a feature we're looking for. Otherwise, the new devices have very good support, and the performance is quite good.
Also, the 2100 Series lacks a DDoS feature. If they could add that to those platforms, that would be good.
For how long have I used the solution?
One to three years.
What do I think about the stability of the solution?
So far, since we installed it, there have been no issues.
What do I think about the scalability of the solution?
In terms of scalability, it is really expensive. It is scalable, but when it comes to pricing, the upgrading is a bit high.
How was the initial setup?
It's not straightforward. You need to know what you're doing, you need to be trained. I don't know for other vendors whether it's the same issue, but for Cisco you have to be trained on the system.
Which other solutions did I evaluate?
Check Point and Fortigate. Generally, our customers choose Firepower because they've seen the system work somewhere before, and they see it is stable and working perfectly. Those are the reasons they opt for Firepower.
What other advice do I have?
There are other solutions, like Fortigate, which are very good solutions, and cheaper for the customer. Even the support via subscription is favorable, in terms of pricing. I would really advise the customer to do some research first and come up with the best solution for their needs
I rate Firepower as an eight out of 10. It is a good solution but it is expensive compared to other products, like Fortigate. Still, some of our customers do prefer Firepower over the others.
Disclosure: My company has a business relationship with this vendor other than being a customer. Solutions provider/integrator.
Manager at SAP
A nice GUI, but poor performance
Pros and Cons
- "Cisco ASA has an okay CLI with a nice GUI."
- "It has poor performance."
Cisco ASA has an okay CLI with a nice GUI, but has poor performance.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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Updated: October 2025
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