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PeerSpot user
Manager Network Security at a financial services firm with 5,001-10,000 employees
Vendor
Jun 28, 2017
I love its CLI mode of working, it gives plenty of information with single line of command.
Pros and Cons
  • "I love its CLI mode of working, it gives plenty of information with a single line of command."
  • "This product lacks in GUI format; that needs to be more mature and composed."

What is most valuable?

I love its CLI mode of working, it gives plenty of information with a single line of command.

This feature allows its administrator to perform advanced level tasks with much ease.

How has it helped my organization?

These products provide much stability which, in return, any organization demands to run its functions properly and smoothly.

What needs improvement?

This product lacks in GUI format; that needs to be more mature and composed.

For how long have I used the solution?

10 years +

Buyer's Guide
Cisco Secure Firewall
March 2026
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What was my experience with deployment of the solution?

No issues.

What do I think about the stability of the solution?

Rarely, due to software issues.

What do I think about the scalability of the solution?

As of now, no.

How are customer service and support?

Excellent but if non-Indian engineer is assigned.

Which solution did I use previously and why did I switch?

We have almost 99% Cisco based infrastructure.

How was the initial setup?

Pretty straightforward.

Which other solutions did I evaluate?

Usually yes. We did like Huawei and Juniper.

What other advice do I have?

Cisco has done great job in introducing new features in their security product by acquiring specialized companies in the past. However, they still need to improve their unique feature products as they are in a challenger position, but not on top, at various product review portals.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Network Security Administrator at a tech company with 5,001-10,000 employees
Vendor
Jun 28, 2017
It helped us and our customers to implement more granular and flexible connections to and from our/their environments.
Pros and Cons
  • "The most valuables feature of this product are given by the comprehensive VPN solutions it offers and its tools for troubleshooting and debugging."
  • "It helped us and our customers implement more granular and flexible connections to and from our/their environments, building a trust relation between all of us, having the confidence that our exchanged information is occurring in a highly secure manner."
  • "It should have an additional “operating mode”, like a “candidate configuration mode”, where you would have the possibility to test the changes you are going to implement and also the possibility to validate these changes."
  • "There were some issues with stability prior to code version 9.2.x, more related to Clientless SSL and Client RA VPN solutions."

How has it helped my organization?

It helped us and our customers implement more granular and flexible connections to and from our/their environments, building a trust relation between all of us, having the confidence that our exchanged information is occurring in a highly secure manner.

What is most valuable?

The most valuables feature of this product are given by the comprehensive VPN solutions it offers and its tools for troubleshooting and debugging. You can provide complex and flexible way to securely access private environments. And its troubleshooting and debugging tools allow you to identify, in the fastest time possible, where some potential issues could have been occurred.

What needs improvement?

It should have an additional “operating mode”, like a “candidate configuration mode”, where you would have the possibility to test the changes you are going to implement and also the possibility to validate these changes.

In addition, a "testing" feature should be performed to let you know what would be the consequences of applying these new changes. Only after you would see the tests’ results (if they do not create any unwanted effect) would you go and commit them.

What do I think about the stability of the solution?

There were some issues with stability prior to code version 9.2.x, more related to Clientless SSL and Client RA VPN solutions. Some bugs affected the integrity of these type of features.

What do I think about the scalability of the solution?

There were no problems in terms of scaling an existing solution, though very expensive.

How are customer service and technical support?

I would give a rating of eight out of 10, compared to others vendors. The technical support is much better than most vendors, but let's say not as good as F5 Networks technical support.

Which solution did I use previously and why did I switch?

I've only worked for integrator or ISP organizations. Over the years I’ve worked with multiple solutions offered by different vendors due to my customers’ budgets or preferences. What makes it the best of all the solutions I’ve worked on is the stability and its hardware.

How was the initial setup?

The initial setup configurations differ from customer to customer, from very simple to highly complex solutions. Depends on the customer’s needs.

What's my experience with pricing, setup cost, and licensing?

I have to admit that the price is high. But I think it's worth it if the stability of your solution counts for you.

What other advice do I have?

Choose it if you aim to have a stable environment.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user3396 - PeerSpot reviewer
it_user3396Team Lead at a healthcare company with 10,001+ employees
Top 5Real User

Cool review

Buyer's Guide
Cisco Secure Firewall
March 2026
Learn what your peers think about Cisco Secure Firewall. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,976 professionals have used our research since 2012.
it_user614874 - PeerSpot reviewer
Gerente de Telecomunicaciones at a financial services firm with 1,001-5,000 employees
Vendor
Jun 28, 2017
The front page of device manager is the most valuable feature. We suffered an attack and the firewall was down repeatedly.
Pros and Cons
  • "The front page of device manager is the most valuable feature because it makes it easy to know the system status."
  • "We suffered an attack and the firewall was down repeatedly."

What is most valuable?

The front page of device manager is the most valuable feature because it makes it easy to know the system status.

How has it helped my organization?

It’s hard to say because our equipment was EoS.

For how long have I used the solution?

I have used Cisco ASA for three years.

What do I think about the stability of the solution?

We suffered an attack and the firewall was down repeatedly.

What do I think about the scalability of the solution?

We have to buy more licenses to get more VPN connections.

How are customer service and technical support?

I rate support 7/10.

Which solution did I use previously and why did I switch?

We didn’t have a previous solution. I actually searched after another solution.

How was the initial setup?

Setup was complex because we had not taken a course previously.

What's my experience with pricing, setup cost, and licensing?

Sincerely, I prefer other products with no limit on licensing of VPNs, for example.

What other advice do I have?

You have to find more confidentiality, integrity and availability.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user398799 - PeerSpot reviewer
Sr. Security Analyst with 1,001-5,000 employees
Real User
Jun 28, 2017
Centralized policy creation simplifies matters more than previously. URL, Malware and IPS built-in has been a great help.
Pros and Cons
  • "Where we used to need several products for all these features, we now only need the ASAs with the additional licensing."
  • "We did somewhat have stability problems. Upgrading the ASA, ASDM, and SFR can be a pain if you have as many firewalls as we do (21)."

What is most valuable?

Centralized policy creation for URL, application, IPS, etc. It simplifies matters more than previously.

How has it helped my organization?

It provides centralized management. I would also add that URL, Malware and IPS built-in has been a great help as well. Where we used to need several products for all these features, we now only need the ASAs with the additional licensing. So now, it is more a matter of license management over hardware and licensing management.

What needs improvement?

More centralization and simplification of product lines would help most engineers, but I think licensing is the key here. Most organizations won’t pay the money to have ELA licensing, so all the individual licenses for these products can be overwhelming. Plus, they never really synch for expiration time.

This is mainly due to reliance on other Cisco products and licensing. For example, Palo Alto includes several features in one whereas Cisco requires multiples. However, I still think Cisco offers great products but to get a "10" they might consolidate devices or simplify licensing.

For how long have I used the solution?

I have used this for two years, but company has used Cisco solutions for many years.

What do I think about the stability of the solution?

We did somewhat have stability problems. Upgrading the ASA, ASDM, and SFR can be a pain if you have as many firewalls as we do (21). Once you can get them to fall under FPMC management it can be a little easier, but it is a battle to get to that point.

What do I think about the scalability of the solution?

There have been no scalability issues from my point of view. I was handed the solution, so some of the initial work was done.

How are customer service and technical support?

I rate support 10/10. TAC has always done a great job with answering my questions and providing remote support when needed.

Which solution did I use previously and why did I switch?

Previously, I used ASAs without FirePower; and unsure what my company used prior to that.

How was the initial setup?

For me, setup was half-and-half. In one update run I missed the step that discusses how the ASA and ASDM need to be on a specific patch prior to upgrading the SFR. FPMC attempted to push the new update to the devices regardless of this mismatch that caused FPMC to loose communication. I had to downgrade the SFR all the way back to v5.4.1 before I could install the latest version. You also have to step through several updates before you are done, so that can be tedious as well.

What's my experience with pricing, setup cost, and licensing?

Read everything and track all your licenses. Research all options and maybe pick a few to PoC. It doesn’t hurt to trial others. Maybe they are a better fit for your environment.

Which other solutions did I evaluate?

We are moving forward with ELA 5.0 for all Cisco security devices. Prior to that decision, we did a PoC with Palo Alto 3020 and 220 firewalls and Panorama. Those are some great products, but we are so Cisco centric that the cost of ELA isn’t much more than we are spending now.

What other advice do I have?

Do research. FPMC is great for us but it requires a lot of time and attention.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user511224 - PeerSpot reviewer
IT Support Engineer
Vendor
Jun 27, 2017
Its security features are the most valuable aspect. The equipment is too expensive.
Pros and Cons
  • "The product has helped organizations secure their infrastructure and data."
  • "The equipment is too expensive compared with other firewall products."

What is most valuable?

Its security features are the most valuable aspect. It has the ability to detect and prevent intrusions.

How has it helped my organization?

The product has helped organizations secure their infrastructure and data. Most organizations are happy to adopt the technology.

What needs improvement?

The equipment is too expensive compared with other firewall products.

For how long have I used the solution?

I have used ASA for about three months. I just bought and configured it for a client.

What do I think about the stability of the solution?

Since I installed and configured it, the client has never called with complaints.

What do I think about the scalability of the solution?

I have not had scalability issues at all. Maybe it is because I have not used it quite extensively.

How are customer service and technical support?

I haven't had a chance to interact with the support team.

Which solution did I use previously and why did I switch?

The previous product was limited in throughput and security.

How was the initial setup?

The initial setup was quite complex.

What's my experience with pricing, setup cost, and licensing?

As much as there is value for money, there is a need to make it affordable.

Which other solutions did I evaluate?

I tried Sophos.

What other advice do I have?

It is a very good device to use for those who value their network security.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Member of the Board of Directors at a tech services company with 1,001-5,000 employees
Consultant
Jun 27, 2017
Class-based policing is the most important part of the ASA, and was its differentiator.
Pros and Cons
  • "ASAs are a solid solution."
  • "I’m not a fan of the new modular licensing model. Cisco moved from a base license to an a la carte SaaS model a couple of years back, wherein the customer is required to pay for feature sets on a case-by-case basis."

What is most valuable?

Class-based policing is the most important part of the ASA, and was its differentiator.

How has it helped my organization?

It gave us more organized DMZs and logical segments.

What needs improvement?

I’m not a fan of the new modular licensing model. Cisco moved from a base license to an a la carte SaaS model a couple of years back, wherein the customer is required to pay for feature sets on a case-by-case basis. This makes it difficult for people who want to study and trial new technologies and features.

For how long have I used the solution?

I’ve been using ASA technology since it was PIX, so since 1999.

What do I think about the stability of the solution?

We have not had stability issues.

What do I think about the scalability of the solution?

We have not had scalability issues.

How are customer service and technical support?

Support with Cisco TAC, or with VARs like WWT and Trace3 is usually pretty good.

Which solution did I use previously and why did I switch?

I have used both ASA and PAN. Different strokes for different folks.

How was the initial setup?

Initial setup is straightforward. You can get as granular and complex as you want, but out of the box, ASAs provide a secure FW solution.

Which other solutions did I evaluate?

We evaluate all other options.

What other advice do I have?

ASAs are a solid solution. Cisco provides more training and learning materials than any other vendor, which is critical if an organization wants to take true ownership of a technological solution. Documentation and use cases alone tend to make me a fan of Cisco's way of engineering, and they have come a long way over the last few years when it comes to integrating their solutions into comprehensive security communications platforms using tools like PRIME and ISE. FirePOWER and AMP make Cisco an even better overall contender for top FW status.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user579180 - PeerSpot reviewer
Networking Specialist at a insurance company with 1,001-5,000 employees
Vendor
Jun 25, 2017
Provides management with the adaptive security device manager.
Pros and Cons
  • "It’s a really good firewall which is easy to manage, is highly reliable with zero outages, and has impeccable failovers during upgrades."
  • "Scalability is limited depending on the chosen model."

What is most valuable?

It is good for firewalls, management with the adaptive security device manager (ASDM), and tools such as packet tracers for troubleshooting.

It’s a really good firewall which is easy to manage, but it is not a Next Gen firewall.

Firewall functionality is the main issue when buying this product. We use it to segment our DMZs, it is stateful firewalling, is highly reliable with zero outages, and impeccable failovers during upgrades.

The ASDM is the management tool to administer the ASAs via the GUI. It has an easy to use interface with very nice troubleshooting tools, such as Packet Tracer. This tool lets you simulate a traffic flow so you can see why flows don’t work.

How has it helped my organization?

It is a very reliable border firewall which makes it easy for us to organize and secure our DMZs.

What needs improvement?

  • The SSL VPN portal could be better.
  • The ASAs support both IPSEC as an SSL VPN.
  • For IPSEC you need a Cisco VPN client.
  • You can only have two SSL VPN sessions.
  • For more SSL sessions you have to pay (750 IPSEC sessions are included with an ASA).
  • With SSL, you connect through a browser, so it is clientless. The SSL portal offers a few functionalities which you can offer a user. Configuring this portal is not an easy task.

For how long have I used the solution?

We have been using the solution for almost five years.

What do I think about the stability of the solution?

We didn't encounter any issues with stability.

What do I think about the scalability of the solution?

Scalability is limited depending on the chosen model.

How are customer service and technical support?

I would give technical support a rating of 9/10. Cisco is one of the best, if not the best, in support.

Which solution did I use previously and why did I switch?

We chose FortiGate from Fortinet as our Next Gen Firewall solution because of the higher value for our money.

How was the initial setup?

The setup was easy with lots of documentation and configuration examples provided.

What's my experience with pricing, setup cost, and licensing?

You have to negotiate well.

Which other solutions did I evaluate?

We did not evaluate any alternative options for stateful firewalling.

What other advice do I have?

You will want to have Next Generation functionality, so choose FortiGate or Cisco Firepower.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user456837 - PeerSpot reviewer
Project Manager with 11-50 employees
Real User
Jun 25, 2017
It is very robust, trustworthy and highly customizable.
Pros and Cons
  • "It is the most stable platform that I have used, and I have used several including Fortinet, Sophos, Hillstone, Cisco and D-Link."
  • "The setup is a little more complex than other solutions."

What is most valuable?

It is very robust, trustworthy and highly customizable.

How has it helped my organization?

Solutions using NAT, VPNs, internet and MPLS, are more customizable than other solutions.

What needs improvement?

It could have more functions for load balance on the internet.

For how long have I used the solution?

We have been using the solution for two years.

What do I think about the stability of the solution?

We never had any stability issues. It is the most stable platform that I have used, and I have used several including Fortinet, Sophos, Hillstone, Cisco and D-Link.

What do I think about the scalability of the solution?

We did not encounter any issues with scalability.

How are customer service and technical support?

I would rate the technical support at 10/10. It is the best.

Which solution did I use previously and why did I switch?

I implement solutions on several clients, Redneet is a technology integration company and I prefer Cisco ASA for my security solutions.

How was the initial setup?

The setup is a little more complex than other solutions.

What's my experience with pricing, setup cost, and licensing?

It is a bit more expensive than other solutions, but offers more customization and security than other solutions.

Which other solutions did I evaluate?

We evaluated Fortinet, Sophos, Palo Alto.

What other advice do I have?

Use the best practice guides and online documentation. Cisco has more information online free that any other brand, so use it!!!

Disclosure: My company has a business relationship with this vendor other than being a customer. We are a Cisco Partner.
PeerSpot user
Buyer's Guide
Download our free Cisco Secure Firewall Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2026
Buyer's Guide
Download our free Cisco Secure Firewall Report and get advice and tips from experienced pros sharing their opinions.