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Abd-Elrahman Abbas - PeerSpot reviewer
Senior Software Engineer at Growxcel
Real User
Top 20
An easy to use and stable solution for website assets
Pros and Cons
  • "Cloudinary is very easy to use, especially for users or for developers."
  • "Cloudinary's first paid plan is quite expensive, around one hundred dollars, which is more expensive than competitors like Dropbox"

What is our primary use case?

I worked for an e-commerce agency, and we used to use Cloudinary for our website assets.

How has it helped my organization?

Cloudinary is very easy to use, especially for users or for developers.

What is most valuable?

The most important advantage of using Cloudinary is that it is very easy to integrate with the SDK, especially with Node.js.

It's a very stable application and can be more stable with Nord.js. Js developers like to use Cloudinary instead of other inventories.

What needs improvement?

We have been using the free plan for a long time. Cloudinary's first paid plan is quite expensive, around one hundred dollars, which is more expensive than competitors like Dropbox. Dropbox's first plan is cheaper than Cloudinary's.

The only challenge was the security token. I faced some challenges that were harder than the usual integrations. There is a type of integration in Cloudinary that allows you to make your URLs secure and accessible only with a specific token.

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For how long have I used the solution?

I have been using Cloudinary for three years.

Which solution did I use previously and why did I switch?

We use Dropbox, DigitalOcean in Ventura.

How was the initial setup?

The initial setup is easy. It's also easy to set up the SDK and manage the account.

What other advice do I have?

I recommend Cloudinary for easy integration. Cloudflare is a competitor for a small business.

Overall, I rate the solution an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Edd Michira - PeerSpot reviewer
System Analyst/Software Engineer at Axxis Systems
Real User
Top 20
Optimizes image size without compromising quality and easy to use
Pros and Cons
  • "I like its ease of implementation. I can easily call the API into my platform and use it to upload images from the machine to the server."
  • "For non-technical users, the initial setup could be made easier."

What is our primary use case?

I use it to upload images. I primarily use it to store and load images. 

How has it helped my organization?

So far, so good. It implements most of what we need in development, including the option to upload images from other cloud storage platforms. I haven't seen any problems with it.

It's quite effective for what we use it for. It is a decent tool. 

What is most valuable?

I like its ease of implementation. I can easily call the API into my platform and use it to upload images from the machine to the server. 

The good thing is that it doesn't store the actual image on your server. It stores the image on its server, and the users get a URL or link that they can use to call the images from the Cloudinary server. The images are optimized to load on the user's platform. 

What needs improvement?

For non-technical users, the initial setup could be made easier. 

For how long have I used the solution?

I've been using Cloudinary for six months now. The one I'm using is on the cloud.

What do I think about the scalability of the solution?

So far, we haven't experienced any challenges with bulk uploads or a large number of users. With the current number of users, it's working well for us.

The platform we use is to upload images. The end users upload their respective images to our platform, and that's when they use Cloudinary. So far, we have over 50 end users.

There are likely administrators who implement Cloudinary within the company. But that is for the people who use the platform. 

So, the number of end users is subject to change because the more users who join the platform, the more they will use Cloudinary. If they use the platform, they have to use Cloudinary because they need the images, and then they upload them to Cloudinary.

How are customer service and support?

The documentation is great. It's comprehensive.

Which solution did I use previously and why did I switch?

Before Cloudinary, we were using an in-house development platform. It was Multer. It's a Node.js library that we can implement to store images on our local server.

Main reason behind the switch to Cloudinary:

The main reason is image optimization. Images can be stored and processed on the web in different ways, affecting website performance. When you upload an image to Cloudinary, it is optimized—the size is reduced without impacting the quality. This smaller size helps the website load faster. Images are a major cause of slow website loading times if they aren't optimized, so I think that's the reason we chose Cloudinary.

How was the initial setup?

The setup was easy. We're using the Cloudinary API on our platform, and I think it was easy for any technical person. We didn't encounter many challenges.

Perhaps a "plug and play" option could be implemented for non-technical teams, but for those with technical backgrounds, it's already quite straightforward.

What's my experience with pricing, setup cost, and licensing?

For us, the price is okay. The major challenges with cloud platforms usually occur when a team scales rapidly or experiences a sudden increase in users. If, for example, we suddenly went from fifty users to a million, the bill could be a shock. But so far, we haven't had any problems.

What other advice do I have?

I would absolutely recommend Cloudinary. 

Here's why:

  1. It's easy to set up, which saves development time.
  2. You'll get a much nicer user experience because images load faster on your platform.
  3. It's easy for a first-time user.

I would give it a nine. The only reason I wouldn't give it a ten is because I'm not sure about its scalability yet. We haven't tested that aspect. But so far, so good.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Cloudinary
August 2025
Learn what your peers think about Cloudinary. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
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Chukwu Innocent - PeerSpot reviewer
Software Developer at Softnotch Technology
Real User
Top 20
Useful to store files and documents
Pros and Cons
  • "One of the best features of the platform is that we have a generous free tire that I can use for some of my projects without worrying about the platform's cost."
  • "I believe there is some scope for improvement in areas like the dashboard, specifically the user dashboard and the browser where you can navigate the platform."

What is our primary use case?

I use the solution to host files and documents. I use it when I have an application where I want to store files online. I use the Cloudinary server to host the files, and I use the API to integrate the platform with my back end to save files and documents.

What is most valuable?

One of the best features of the platform is that we have a generous free tire that I can use for some of my projects without worrying about the platform's cost. The free-tier version is one of the biggest pros of Cloudinary. The API integration in Cloudinary is quite easy and straightforward.

What needs improvement?

I believe there is some scope for improvement in areas like the dashboard, specifically the user dashboard and the browser where you can navigate the platform. Sometimes, it can be a little bit difficult to navigate the platform. I think if the tool can improve the navigation around Cloudinary's console and make it more intuitive, it would be more helpful for users.

I want the UI for the console and dashboard to be better.

For how long have I used the solution?

I have been using Cloudinary for two years. I am a user of the tool.

What do I think about the stability of the solution?

I don't have any server issues. The website I use Cloudinary for is still running, and there has been no downtime with the API or server.

What do I think about the scalability of the solution?

It is  scalable solution.

I work as a freelancer, and I mostly use it to share files with my clients. I know that two of my friends also use Cloudinary. I remember that Cloudinary was introduced to me by someone from my past.

How are customer service and support?

On some occasions, I have spoken with the product's support team. The solution's technical support was quite prompt in their responses. I rate the technical support a seven out of ten.

How would you rate customer service and support?

Neutral

How was the initial setup?

For the cases in which I have used Cloudinary, I just use the API. The truth is the documentation is quite good, and it is straightforward to integrate the API with whatever framework or language you are using to write your application.

The solution is deployed using the cloud services offered by Cloudinary.

What's my experience with pricing, setup cost, and licensing?

The tool is quite cheap because it gives a certain amount of free gigs for trials. If you are just starting out, the tool is actually free. You don't have to pay any fee, except if you have a large volume of files and documents you want to host. If you are just starting out, you don't need to pay anything to use Cloudinary. When you eventually want to scale, then you have to pay to use to get more for a little more space on the platform.

What other advice do I have?

The tool's documentation is great, and everything is seamless.

I suggest others try using the product because it provides a generous free-tier version that you can use for test purposes. If you are still in developer mode, you can use it as a dev server to host files. If you don't want to write in the back end and you just have a front-end application, you can easily store your files on Cloudinary and access them without having to spin up a server. It is quite easy to use, and the generous free-tier version makes it more appealing to use.

Beginners who want to learn to use the product can look at the free documentation on the product's console. If you have any issues, Cloudinary has a huge community. Many engineers and developers use Cloudinary. In case you run into any issues, you can find something online or on YouTube that can help you fix it. Overall, it's quite easy to use.

I had only had good experiences using the platform apart from when I had the issue, and I contacted the support. They were quite prompt with their responses. I have not had any issues with the platform.

I rate the overall tool an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Jurgen Geitner - PeerSpot reviewer
UI/UX Developer at adlicious
Real User
Top 20
Offers good AI features to users
Pros and Cons
  • "I have not seen any bugs or breakdowns. The tool's performance when the site loads up is good."
  • "When you open the product's management console, it can just be a little bit overwhelming at first until you figure it out."

What is our primary use case?

I used the solution just to learn about the platform, and I used it for a couple of personal websites. Mainly, the websites have a lot of images or galleries. What I liked was that previously, when I was making websites, I had to create a lot of images manually to a certain size to be responsive for screens of different sizes. Then I learned about Cloudinary and how it does it all for you. You can upload your assets to Cloudinary, and it automatically detects the user's browser and sets up the image in the right format to optimize the right size, which is amazing.

What needs improvement?

When you're starting off, it can be a little bit overwhelming. I am just gonna look at the screen now. Once you log in, you have a management console and many different things, so you won't really know where to go. The onboarding could be made a bit easier. I did Cloudinary's courses. If you use the tool's UI, there are different icons on the left screen, and you won't know where to go first and what is important. The UX can be improved a bit.

When you open the product's management console, it can just be a little bit overwhelming at first until you figure it out. Cloudinary just needs to relook at how to simplify the tool or use the tool's guidance walkthroughs for new users.

The product needs to get noticed, it is important to have someone from Cloudinary on Stack Overflow or Syntax.fm and talk with the developer community.

For how long have I used the solution?

I have been using Cloudinary for six months. I am a customer of the tool.

What do I think about the stability of the solution?

I have not seen any bugs or breakdowns. The tool's performance when the site loads up is good. Stability-wise, I rate the solution a ten out of ten.

What do I think about the scalability of the solution?

I am using the tool for myself. In my organization, where I work, they don't use Cloudinary. In our company, we do have a kind of CDN, but it is not the same sort of use as Cloudinary. All our assets are of a fixed size and dimension.

How was the initial setup?

The ease or difficulty of the product's initial setup phase depends on what you are doing. I think it is fairly easy because there are a lot of samples to show you how things work in the tool. For instance, in my case, I use Netlify to deploy sites, and then there is a plug-in there that integrates with your project, so those kinds of plug-ins are great. I think it is easy enough since there are enough samples to get you going.

What's my experience with pricing, setup cost, and licensing?

I use the free plan, and that is enough for one or two websites. Though I felt that the product price is reasonable, I don't have any price details of any tools to help me make comparisons.

What other advice do I have?

The tool's automation features save time and resources. Previously, images used to have watermarks, especially the ones in Photoshop, and that was very tedious, but Cloudinary is a huge time saver. Cloudinary automatically optimizes the images for the browser, so instead of making a choice yourself for images like JPEG, PNG, AVIF, or WEBP, the client or end user's browser might support them, but Cloudinary takes that decision for you, and it just serves the right image or the best-optimized image, which is sort of safe. You don't have to go through the steps manually to optimize the size of an image.

When integrating with other tools, the hectic part is just really the time or laboriousness of the process. First of all, you've got to have some sort of image editing tool, and then you have got to be comfortable using it, but luckily, I have a background. I have used Photoshop for many years, but I think it is not so easy for many developers since you may be used to working with codes but not necessarily optimizing images unless you are a designer. I think it solves the aforementioned problem very nicely because you are just focusing on using the API.

It is a really good product. It has some features that I struggled to find elsewhere since you automatically crop your image. It can use AI to determine that there is a person in the image, and we can make that person the focus of the image.

I have only played around with the tool's AI part.

I recommend the tool to others.

I rate the tool a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2518332 - PeerSpot reviewer
Full stack engineer at a media company with 501-1,000 employees
Real User
Top 10
Easy for beginners but comes at a high price
Pros and Cons
  • "The tool's support team is very prompt."
  • "The high price of the tool is an area of concern where improvements are required."

What is our primary use case?

I use the solution in my company while developing an app. I use it as a way to store our company's images for the websites that I made.

What is most valuable?

The most valuable feature of the solution stems from the fact that I like that the tool takes care of transforming the images. For example, you can have an image that is 15 MB in size, and Cloudinary can take that image, upload it to the servers, and compress it. When developing the websites, I can get the images stored in Cloudinary in any format that I want and resize them as I wish.

What needs improvement?

The high price of the tool is an area of concern where improvements are required.

Cloudinary's documentation part has certain shortcomings when compared to the ones provided by the other tools on the market, so I think it needs to be improved. The documentation part is not that easy to follow, especially for beginners.

For how long have I used the solution?

I have been using Cloudinary for a year. I am a customer of the tool.

What do I think about the stability of the solution?

I haven't faced any stability issues with the product over the year that I have used it. Stability-wise, I rate the solution a nine out of ten.

What do I think about the scalability of the solution?

I don't remember about the product's scalability part, but I think the tool has limits. When you go through the tool's plans, you will see that the solution has plans like 250 credits, which accounts for 250 GB or something. After that, you have to contact the tool's support to scale more. I am not sure about the tool's scaling ability. If one day, my business had 600 GB of storage, and I needed to scale it up, then it wouldn't be easy for me. I have to contact the solution team and figure it out. Scalability-wise, I rate the solution a seven out of ten.

Around six people in my company use the product.

How are customer service and support?

The tool's support team is very prompt. When I gave the tool's support team a clear description of my problem, they gave me the help I wanted and directed me to the solution to my issue. The team is good when it comes to response time and knowledge. I rate the tool's support a ten out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have used AWS, but it was not focused on specializing in images. It is just a storage tool.

What's my experience with pricing, setup cost, and licensing?

The tool's pricing is very high. If you are an established company, I think it is worth the money since getting images on the web with the highest quality is very hard, but Cloudinary is good at handling such areas.

What other advice do I have?

To use the integration capabilities of the product, I use the product's documentation to integrate it with my other tools, like Node.js.

I have not used or integrated with the AI capabilities of the product.

I would recommend the tool to people who are starting out because Cloudinary has initial plans in which it gives you 25 GB of storage, which is very good for someone who is just starting out and needs to assess their business.

Considering the expensive nature of the product, I rate the tool a seven out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Juan Bosque - PeerSpot reviewer
Full Stack Engenieer at Shaper GAP
Real User
Top 10Leaderboard
Scalable platform providing an efficient way to manage images
Pros and Cons
  • "The product's most valuable feature is the ability to upload images quickly and retrieve URLs. It integrates well with code, providing a seamless experience."
  • "The product could be improved by being more user-friendly for beginner programmers."

What is our primary use case?

I primarily use Cloudinary to upload images to the cloud and retrieve URLs.

How has it helped my organization?

The platform has improved my projects by providing a fast and efficient way to manage images. It has been practical and has worked well every time I use it.

What is most valuable?

The product's most valuable feature is the ability to upload images quickly and retrieve URLs. It integrates well with code, providing a seamless experience.

What needs improvement?

The product could be improved by being more user-friendly for beginner programmers.

What do I think about the stability of the solution?

The product is stable. 

What do I think about the scalability of the solution?

The product is scalable. 

How was the initial setup?

The initial setup was a bit complicated. However, after some time and research, I found it manageable.

What about the implementation team?

I implemented the product myself. 

What's my experience with pricing, setup cost, and licensing?

The product's free tier licensing plan is beneficial for individual developers to learn about its functionality. 

What other advice do I have?

I rate Cloudinary a ten out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Full stack developer at Student
Real User
Easy-to-use product with efficient documentation
Pros and Cons
  • "The platform is very easy to use. The documentation is excellent, and the implementation involves only a few simple steps. It is accessible to users with varying levels of expertise."
  • "The platform's API features need enhancement."

What is our primary use case?

I use the product for all of my web development projects. For instance, I used it to create a photo-sharing website.

How has it helped my organization?

Cloudinary's AI features, like ad copy and image transformation, have significantly streamlined my projects.

What is most valuable?

The platform is very easy to use. The documentation is excellent, and the implementation involves only a few simple steps. It is accessible to users with varying levels of expertise.

What needs improvement?

The platform's API features need enhancement. 

For how long have I used the solution?

I have been using Cloudinary for about a year.

What do I think about the stability of the solution?

I rate the product stability an eight.

What do I think about the scalability of the solution?

The product is scalable. 

What's my experience with pricing, setup cost, and licensing?

I have not used the product's paid subscription, as the free tier is sufficient for most users.

What other advice do I have?

I recommend Cloudinary to others and rate it a nine. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Ankit-Yadav - PeerSpot reviewer
Product Engineer at a financial services firm with 5,001-10,000 employees
Real User
Top 20
Easy to set up and used for posting images
Pros and Cons
  • "I use the solution for posting images."
  • "The solution should be made more user-friendly because sometimes it's hard to understand."

What is most valuable?

I use the solution for posting images.

What needs improvement?

The solution should be made more user-friendly because sometimes it's hard to understand.

For how long have I used the solution?

I have been using Cloudinary for two months.

What do I think about the stability of the solution?

I have faced many bugs while using the solution.

What do I think about the scalability of the solution?

Around five people are using the solution in our organization.

How was the initial setup?

The solution’s initial setup is easy.

What's my experience with pricing, setup cost, and licensing?

The solution’s pricing is moderate.

What other advice do I have?

The solution is deployed on the cloud in our organization. I didn't have to use my card to use Cloudinary. I recommend Cloudinary to other users because Amazon is a bit expensive for me. It is easy for somebody new to learn to use Cloudinary for the first time.

Overall, I rate the solution eight and a half out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
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Updated: August 2025
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