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Leaderboard for Freshdesk

Check out the members with the highest scores who have reviewed Freshdesk.
Ashutosh Jha - PeerSpot reviewer
#1. Ashutosh Jha
895
Points
Project Engineer at IT Solution
Reviewed Freshdesk:
Ticketing has streamlined IT requests and has provided faster, well-documented issue resolution
reviewer832612 - PeerSpot reviewer
#2. reviewer832612
380
Points
Senior Quality Automation Engineer at BMC Software, Inc.
Reviewed Freshdesk:
Streamlined ticket workflows have improved response times and collaboration across teams
Calvince Okello - PeerSpot reviewer
#3. Calvince Okello
275
Points
Customer Success Lead at Power Financial Wellness, Inc
Reviewed Freshdesk:
Facilitates real-time chats with clients and provides integration with other applications
Anita Orioma - PeerSpot reviewer
#4. Anita Orioma
190
Points
Customer Success Manager at Mimshackworks Endeavors
Reviewed Freshdesk:
User interface facilitates smooth ticket management and customer satisfaction
Vinoxas Mishara - PeerSpot reviewer
#5. Vinoxas Mishara
145
Points
Project Manager at Yohanna
Reviewed Freshdesk:
Ticket automation has improved response times and now supports data‑driven team decisions
SujayRao - PeerSpot reviewer
#6. SujayRao
125
Points
Senior Manager, Customer Value & Innovation at CoinDCX
Reviewed Freshdesk:
Offers insights into team performance, with ready-made reports and GenAI features that assist in…
Swamy Nanjundaiah - PeerSpot reviewer
#7. Swamy Nanjundaiah
110
Points
VP - Technology and Solutions at Ninth Dimension IT Solutions (P) Ltd
Reviewed Freshdesk:
Effortlessly manages ticket workflows with automatic assignment and time tracking
Line WillumsenSolem - PeerSpot reviewer
#8. Line WillumsenSolem
110
Points
Development Manager at Horizon Software
Reviewed Freshdesk:
Using ticketing and forums enhances customer support experience effectively
Sabrina Adhar - PeerSpot reviewer
#9. Sabrina Adhar
110
Points
Call Centre Manager at a retailer
Reviewed Freshdesk:
Support for multiple languages and comprehensive customer assistance enhances overall efficiency
reviewer2784531 - PeerSpot reviewer
#10. reviewer2784531
110
Points
Works at a tech vendor
Reviewed Freshdesk:
Automated alerts have transformed ticket handling but pricing and usability still need refinement
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Scoring Chart
TypePoints
Register20
LinkedIn Connect20
Add photo15
Add bio15
Add project20
Write review50
Review is liked20
Add a comment10
Write article20
Ask question10
Answer a question10
Answer is liked10