What is our primary use case?
We use Hyper-V for our on-premise servers, and we have a couple of Hyper-V desktops that remote salespeople use to log in remotely. They have an on-premises station they can remote into and utilize everything at our other office. We replicate everything there, so if anything happens to our facility here, we can get spun up at our other location.
There are 40 people in our organization. We have sales engineers, technicians, and our standard office staff. Three servers are running off of Hyper-V, including our SQL server for our main CRM and QuickBooks databases, our central files storage server, and another files server that holds our backup domain controller. Then we have another domain controller that handles some other internal things. That is pretty much our organization in a nutshell.
We plan to expand usage of Hyper-V. For example, we have a terminal server that isn't on Hyper-V at the moment. It is session based, and we're working on transitioning over. Also, we got a brand new server two weeks ago, so we're transitioning everybody off of the terminal server to local Windows 10 and Hyper-V VMs.
Everyone will have their own desktop environment versus having a session-based terminal. That way, if there's an emergency patch update or something like that for one person on the terminal server, we don't have to take the whole terminal server down. We can take down that person's desktop. We'll deploy as many as 12 additional Hyper-V desktops running in that.
That will be our future deployment based on what we've seen in the Hyper-V desktop environment and its performance. It runs great. All users who have already transitioned to that environment are enjoying it compared to the old terminal server that we had.
How has it helped my organization?
We were running three servers, but Hyper-V enabled us to shrink everything down into a single server running NVMe drives in it. Using Hyper-V's virtualization, we can operate all our servers on one physical server. We're seeing better performance off of that thanks mainly to the NVMe drives.
We've probably seen a 50 percent speed increase on our SQL server. Hyper-V has also significantly reduced our downtimes with faster boot-up and reboot. If we have to reboot a server, there is maybe two or three minutes of downtime. When we were on a bare-metal server, it could be five to ten minutes due to the total boot time.
What is most valuable?
Hyper-V is more cost-effective for the size of our business One of the Hyper-V's biggest advantages over VMware is the cost. We are a small business, so Hyper-V allowed us to virtualize everything we need without breaking the bank.
What needs improvement?
The most significant issues have with Hyper-V are the snapshots, local backup, and retention. VMware handles their backups are a lot better. I'd also like to see the ability to virtually hook an input-output device directly to the Hyper-V and the VMs, whether it be a card reader or disk drive. This is something you can do in VMware.
We still use customer or software solutions that come on a disk. I often have to rip the data and transfer it over. If I could just throw it in my disk drive and link my disc drive to that VM, that would be beneficial, or if I had a card reader that I could hook straight in. It's not a make-or-break thing, but that would make everything a little bit easier on some installs.
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For how long have I used the solution?
We've been using Hyper-V in production for about three years now.
What do I think about the stability of the solution?
Hyper-V has been highly stable. I'm impressed with the performance. Granted, this was my first Hyper-V install, so I was a bit worried about it, but with the hardware platform that we have it on, everything's been excellent stability-wise, and I haven't had any issues with that server. It's been up and working for the past six months. I only had to reboot once to do an update. Everything has been working great.
What do I think about the scalability of the solution?
Hyper-V is less scalable than VMware. It's excellent for smaller environments like ours, but VMware is still the go-to solution if you want to scale up.
Hyper-V's management platform falls short in terms of scalability, especially when handling multiple Hyper-V servers. VMware has a central console to pull in all your VM servers, so you can easily manage them all through one console. You can manage servers in Hyper-V's admin centers, but it's not as scalable. It's doable with a couple of Hyper-V servers, but it becomes harder to manage when you get over two or three Hyper-V servers.
How are customer service and support?
I've never had to deal with their technical support. Everything has gone smoothly with Hyper-V. When I had a few minor issues, I was able to find solutions on the Microsoft forum.
Which solution did I use previously and why did I switch?
We had VMware ESXi, but it came down to what we needed as a business. Hyper-V was the best bet for the cost. It all boiled down to cost and ease of deployment.
How was the initial setup?
The Hyper-V setup was straightforward. I transitioned all three of our servers by myself on New Year's Eve. I came in at 8 a.m. and had all three servers transitioned over to Hyper-V within about six hours. The initial setup for VMware took a little longer.
First, we needed to get the Hyper-V server in place. Once we had that in place, we transitioned from the bare-metal servers to the Hyper-V transition for our initial servers. We used a solution — I believe it was called StarNet or something like that — to do our initial conversion from bare-metal to VM.
Over the next six months, we spun up our new servers and did conversions because we were running server 2008. Once we had everything on the VM's, we split up the new VM servers and transitioned to the server 2019 platform.
We have two IT staff members for deployment and maintenance. I do 90 percent of the maintenance. The other IT person does little things as needed, but Hyper-V requires little maintenance.
What was our ROI?
By implementing Hyper-V and cutting down on servers, we have seen a cost reduction. If we stuck with the bare-metal servers, we would see an initial cost for the server hardware of about $4,000 or $5,000. And in the long term, we'll save money on electricity and overall server maintenance of the servers. About five years out, we'll either break even or save over the cost of bare-metal servers.
What's my experience with pricing, setup cost, and licensing?
There's no annual cost for the Hyper-V server version 2019. If you add up the other solutions we have on there, it totals up to around $3,000 a year.
What other advice do I have?
I would rate Hyper-V around 8.5 compared to VMware. The ease of use is there, but VMware has more options and scalability. However, VMware has a lot more upfront and yearly costs. Hyper-V is a great solution and an excellent way to virtualize your servers and everything. It's a good fit for a small business.
If you're converting from Hyper-V or vice versa, make sure you run a couple of tests of your conversion strategy. I did run into one little snag the first time. The server wouldn't boot properly, but that came down to a permissions issue. Make sure you thoroughly test any server or VM's you're converting over. Test to see that everything boots back up. Also, make sure all your virtual switches are set up correctly because you sometimes run into some networking issues within the VM if you don't configure those 100 percent correctly.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Some issues with VM using another OS (not windows), it is hard to troubleshoot the performance.