What is our primary use case?
We primarily use the solution for data cataloging and data governance.
There were different objects being used with different names in different applications. We had different CIO divisions in our organization, and, if a customer number was being used somewhere, it was customer underscore N B R, somewhere it was customer underscore N U M B E R, somewhere it was MCN, just Master Customer Number or MCN. It was creating confusion while creating reports or dashboards. We had to make that we used similar kinds of names across the organization. The data governance team started using this product and they streamlined it very well.
How has it helped my organization?
It helped us streamline and organize our data.
Earlier we were on-premises, and now we moved to the cloud, Microsoft Azure Cloud. When this project started, we decided to streamline our data catalog. We started from day one designing the phase of the ERP cloud migration, and since then, it has streamlined our reporting and dashboarding. Everything is so easy now.
What is most valuable?
It is easy to use. It's very user-friendly and its UI experience is very good. Everyone, even if someone is new to the team, just needs to practice for one or two days and after that, they will be able to use it fluently.
The initial setup was easy and we did it through a third party.
The solution was stable.
We found the product to be very scalable.
What needs improvement?
Sometimes, if the product is new, getting support is difficult and the team was facing some challenges. Though it was managed, later on, I would say if there is some easy support mechanism is there, it would be very good.
We'd like the option to have more integration. We have different databases. We have moved our ERP Oracle system and data warehousing system to the cloud, however, we have too many legacy systems. We were not able to integrate with all those legacy systems. However, it's not a critical factor as no product, no new product provides all support for the legacy products. It's not a deal-breaker, let's say.
For how long have I used the solution?
We started using the solution one year ago.
What do I think about the stability of the solution?
At the time we implemented the solution, they were still improving in terms of stability. They are very good now. They've gotten better and better.
What do I think about the scalability of the solution?
The solution is very scalable. It can scale up to meet our needs. It's not a problem.
We have around 23 people on the solution currently. It's a combined team, which is responsible for quality assurance, cataloging, and data governance.
How are customer service and support?
We'd like support to be more responsive, especially early on. However, after we gained access to their contacts, they worked very well with us. they were very helpful and responsive in the end.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
We did previously use a different solution. I cannot recall the name. This solution is much better and provides a nicer UI experience.
How was the initial setup?
We found the initial setup to be simple. A third party set up it easily. Initially, they might have faced some challenges I'm not aware of, however, as far as I know, it was set up easily. It was not an issue. I'd rate the overall ease of setup at 4.5 out of five. The deployment was very simple.
What about the implementation team?
We had a third party set up the solution for us.
What other advice do I have?
We're a customer and end-user.
I would rate the solution nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
