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reviewer2785698 - PeerSpot reviewer
Technical Solutions Engineer at a leisure / travel company with 501-1,000 employees
MSP
Top 5Leaderboard
Jan 12, 2026
Global teams have managed artifacts efficiently and reduce latency in daily CI CD workflows

What is our primary use case?

I have been using JFrog Artifactory for the past three years. We primarily use JFrog Artifactory for storing our Docker images, packages, artifacts, and other files that we use in our applications on a day-to-day basis.

In a CI/CD pipeline, there are several workflows and steps where you bundle your code as an image or as an artifact so that you can use it for running the image in containers using Kubernetes. In those stages of the CI/CD pipeline, we generally build the image using Docker. After building the image, we need to store it for future usage. For storing the images that we build using those CI/CD pipelines, we use JFrog Artifactory in our current environment.

What is most valuable?

One of the greatest features JFrog Artifactory can offer is RTFS, which stands for Real-time Federation Service. If we have two Artifactorys in two different regions, RTFS is the feature of JFrog Artifactory that can help us in federating those two repositories in real time. It is definitely helpful and it reduces the latency, and it is a brilliant feature that I love.

We have teams working across the globe. For that reason, if we have JFrog Artifactory in a single region, the people who are working far away from that region will definitely face latency. For that reason, we have deployed JFrog Artifactory in two different regions so that our users can access it without any latency. If we have two Artifactorys in two different regions, there will be a gap in data or a data mismatch between two JFrog Artifactorys. What the RTFS feature does in JFrog Artifactory is that it federates and syncs all the data from one repository to the other repository and vice versa. It always maintains the same data in both repositories and in both JFrog Artifactorys. This feature helps us in syncing these two repositories all the time without any manual effort, and it happens in real time within seconds.

There are many features such as user management, administration, and service management and different types of features, but this one is the most standout feature.

What needs improvement?

The most significant thing that I can express is that upgrading JFrog Artifactory to the new version is a bit cumbersome and it is a tedious process. If that could be addressed, then everything would be very smooth and very useful. There are no other challenges except this.

For how long have I used the solution?

I have been working in this same field for the past three years.

Buyer's Guide
JFrog Artifactory
January 2026
Learn what your peers think about JFrog Artifactory. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
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What do I think about the stability of the solution?

JFrog Artifactory is pretty stable.

What do I think about the scalability of the solution?

It is very scalable. I would rate it a ten out of ten.

How are customer service and support?

Customer support is brilliant.

How would you rate customer service and support?

Positive

What was our ROI?

I can share that JFrog Artifactory definitely has a very good return on investment and it has saved a lot of time, money, and manpower, though I cannot share the specific numbers.

What's my experience with pricing, setup cost, and licensing?

The pricing is very competitive and fits well within our budget.

What other advice do I have?

JFrog Artifactory has definitely impacted our organization in a positive manner. Approximately 20,000 people or 20,000 pipelines use JFrog Artifactory on a day-to-day basis. If we had any other tool instead of JFrog Artifactory, it would definitely not work as effectively as JFrog Artifactory.

Most of the time JFrog Artifactory saves time because it is very fast. The tools, the services, and the features it has are really brilliant and no other tool can match it. If you are a large organization with multiple JFrog Artifactorys in multiple regions, JFrog Artifactory with RTFS is a brilliant tool. I would rate this review a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Jan 12, 2026
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Josh Bearden - PeerSpot reviewer
Senior Solutions Architect at a outsourcing company with 51-200 employees
Real User
Aug 1, 2022
It has helped us modernize and automate our development operations
Pros and Cons
  • "The package registries have been helpful. GitLab, our previous solution, wasn't managing that well."
  • "The documentation is a bit sparse. That's our only complaint."

What is our primary use case?

Previously, we were developing products without built-in security tools, and Artifactory lets us bake in that security process. We purchased the enterprise edition, which gives us three instances we use in different environments to better deliver our software. 

We run one instance in a sensitive area that's siloed off, one on our corporate infrastructure, and another on a public Cloud. It could be a customer using something out in the open or on Edge. Artifactory allows us to securely deploy our software.

How has it helped my organization?

We're a growing company that has been doing things in an archaic way. Artifactory has helped us modernize, and that's something that we can't do without. Our development operations are fully automated at each step from the daily development to the security scans that happen. It sped up our development, reducing a month-long process to a couple of days

The integration between Frog Xray and Artifactory is a pleasant surprise. When our developers push through code, we ensure it's secure, and it's all automated. 

Artifactory's support for hybrid cloud and multi-cloud environments is critical because we deploy to a wide array of environments, including those setups.
When we did the trial, we created multiple types of package registries that support different file types and tested each one. We were thrilled with the results. We were also pleased with the overall flexibility Artifactory provides in terms of storage and database option.

We have integrated Artifactory with Jira, allowing us to create Jira tickets for our security team to review when we identify vulnerabilities. There was a lot of overhead at first, but it paid off because we have full insight into what our code looks like from a security and a developer standpoint.

What is most valuable?

The package registries have been helpful. GitLab, our previous solution, wasn't managing that well. 

What needs improvement?

The documentation is a bit sparse. That's our only complaint.

For how long have I used the solution?

We did a 30-day trial before we purchased Artifactory, and we just started using it.

What do I think about the stability of the solution?

Artifactory has been stable so far, but time will tell. 

What do I think about the scalability of the solution?

Scalability is something we looked for, and Artifactory provides out-of-the-box scalability. It didn't require much work on our end. We have offices all over the country, so we can point new developers to the closest Artifactory location.

How are customer service and support?

I rate JFrog customer support nine out of ten. We met with JFrog on multiple occasions. They brought their engineers to each call and thoroughly answered our questions. 

How would you rate customer service and support?

Positive

How was the initial setup?

Setting up Artifactory is relatively straightforward, but the documentation on their website is outdated. That has been a challenge, but it's nothing we couldn't work past. Two of our staff members worked on the deployment, including me and our Chief Information Officer.

What about the implementation team?

We did it in-house.

What was our ROI?

We've already seen a significant return on investment, and we look forward to seeing how it performs in the next year. The automation of pushing out and scanning code and packages is a huge help. 

What's my experience with pricing, setup cost, and licensing?

The price is about what we expect for a tool like this. 

Which other solutions did I evaluate?

We evaluated several other products, including SonarQube and GitLab Ultimate. They're all about the same. 

What other advice do I have?

I rate JFrog Artifactory eight out of ten until they get their documentation game under control. If JFrog's documentation were more consistent and up-to-date, I would probably give them a ten. 

My advice to potential users is to understand the difference between the tiers, so they can make the right decision. We ultimately made the right decision, but we almost bought the lower tier, which would not have done us any good.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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Buyer's Guide
JFrog Artifactory
January 2026
Learn what your peers think about JFrog Artifactory. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
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reviewer2543025 - PeerSpot reviewer
Kubernetes Admin at a tech vendor with 10,001+ employees
Real User
Top 5Leaderboard
Sep 23, 2024
Manageable, regular updates, and core functionality worked fine
Pros and Cons
  • "For the most part, it's pretty stable."
  • "Sometimes the documentation was sort of messy because there are many possibilities for where and how to install Artifactory."

What is our primary use case?

The main use case was to store the artifacts, store the binaries, basically. And then we used it as a container registry as well.

One of my tasks was to get X-ray running. I got the product running and tested it, but users never really started using it. So, from the user perspective, I don't really know how much they used X-ray.

What I can say about X-ray is that it did what Artifactory advertised. So, from that point of view, in my opinion, it worked fine, but we never really got to use it too deeply. We never got enough requests from our customers, the developers, or the security management team to implement some checks or block downloads from Artifactory, even when the software is too old or has some vulnerabilities.

That was a disappointment for me because I worked on the installation and management of X-ray for a couple of months. But that's not something that X-ray is responsible for.

How has it helped my organization?

For me, Artifactory was just a system that I needed to maintain, install, update, and back up.

What is most valuable?

I was an administrator of Artifactory, the person who manages the software. For me, it was manageable and stable. The upgrades were coming regularly, and the documentation on how to upgrade the system was clear. 

Then, when we had to implement certain customizations because of the way our networking is set up, it could get messy. But with the help of support, we got it working. Sometimes, the database got corrupted or something wrong happened, and then we needed support. In most cases, they were able to help us and sort it out.

So far, the software worked fine. There are some other products like Artifactory Insights that provide some level of monitoring and management and graphs of utilization.  

What needs improvement?

Sometimes the documentation was sort of messy because there are many possibilities for where and how to install Artifactory. So sometimes, I got a little bit lost, and it wasn't very clear which path in the documentation to take. But when I tested things and could just follow the manual, that was working fine.

Sometimes the UI was not working as expected. Users were complaining that they didn't see their Artifactory, but they had to clear their browser cookies or something. It was just the browser taking some information from the caches of the user's PC. So sometimes, this can be better. The UI could get laggy; maybe because our environment reached its limit. We had a large number of assets. It could take time for all the artifacts to load.

If there could be some better features for me, it would be being able to upgrade Artifactory directly from the UI. I think that is something that JFrog maybe offers with the cloud solution, but I don't know. For some reason, we still use the standalone on-premise solution. Maybe that version doesn't provide this functionality.

For how long have I used the solution?

I've worked with Artifactory for two years.

What do I think about the stability of the solution?

For the most part, it's pretty stable. We had some performance issues. Sometimes, users complained that it was slow, especially with replication. We upload the artifacts into a central Artifactory that then replicates the artifacts to our other networking environments. Sometimes, it may be slow because of our network. 

Sometimes, it seemed to me that something was happening in the architecture itself that was making this process slow. Either it was maybe some kind of Artifactory process running in the background that slowed down this replication process, or, at times, I had this kind of feeling that I don't know why it's not replicating that Artifactory. And I wasn't able to really tell the user what was happening. It was mostly with the container images. Sometimes, it seemed that the container image was not replicated completely. You can see the container image in the other location, but the container image consists of several parts. And for example, one or two parts were missing. So then, the user was not able to download the container image and to really use it. So there were cases like this, and we had to basically delete the artifact in the affected location and try to replicate it again. I think, if I remember correctly, we were solving this issue with support.  

What do I think about the scalability of the solution?

We have piles of data in there. We put lots of data into just one Artifactory. There were several millions of artifacts and terabytes of data, like hundreds of terabytes of data, on the file system.

We used three or four virtual computers to run the software and utilize the load, and those machines handled it fine. So, from this kind of point, it was okay. 

But from the manageability point of view, I would probably do it differently. I would probably split the data into several Artifactory instances because of backups and such things. So, from the scalability point of view, it was scalable.

How was the initial setup?

We had developed some Ansible scripts that deployed Artifactory. I don't remember it exactly, but I guess they were sort of using the solution that JFrog provides. They have some Ansible scripts. So, I think we used those scripts to some extent and then modified them to our use case. That's the way we deployed Artifactory with Ansible scripts.

I came to an almost ready solution that was done by my colleague. I tweaked a little bit here and there depending on the changing requirements, like from the security team that told us to install certain firewalls or antivirus software. So, there were not any significant challenges to using those scripts. 

From my point of view, the maintenance aspect is not difficult. Doing the backups or updates usually worked fine. 

What other advice do I have?

I personally would probably recommend it. For me, it did what it did well, or at least that was my feeling from it. So, I would recommend it. 

Overall, I would rate it an eight out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Omer Mizrahi - PeerSpot reviewer
DevOps Engineer at a comms service provider with 1,001-5,000 employees
Real User
Top 20Leaderboard
Jul 3, 2024
Save us the time and mundane work of maintaining multiple repositories for different types of artifacts
Pros and Cons
  • "The most valuable feature is that it is a centralized repository and that you can open multiple repositories for different types of artifacts."
  • "In some of the latest versions of JFrog's SaaS solution, they changed the user interface, the SSO settings, how you interact with them over API, and how you generate tokens. It was very confusing for me. The overall user management is very complicated."

What is our primary use case?

We usually use it to store our artifacts, version them, and use them in production. We use it in CI/CD pipelines. All our R&D uses it as do all our development teams that need to release software. It doesn't matter what, they use it.

How has it helped my organization?

JFrog Artifactory is very essential to us. Without it, we could not use the artifacts, the products that our developers are writing. We would need to maintain a lot of different artifactory repositories in a lot of places. It would be more difficult. You definitely need some kind of artifactory solution. It doesn't necessarily need to be JFrog, but in my opinion, it's better to use it because it's a good, centralized solution. I haven't found any good competitors.

The way to explain to C-suite executives why they should continue to invest in JFrog is that it saves a lot of time and a lot of mundane work that would be required to maintain many solutions that JFrog gives you in one solution. 

We don't have to maintain a lot of repositories. We get the same outcome with JFrog with less maintenance. With the SaaS solution, we don't even need to maintain the installation, the server, or whatever infrastructure is around it. There is less involvement in artifactory management.

We don't need to use all kinds of artifactories like Docker Hub or different PyPI repositories for Python. Everything is there and we don't need to pay different companies for all these solutions or to maintain them.

It gives us a good workflow in terms of how we create software because we use it for all of our artifact types. It's good that it's centralized and it helps us in our CI/CD flows, to release software. You don't need to create different scripts or automations to upload different kinds of artifacts to different vendors or repositories. It simplifies our workflow.

What is most valuable?

The most valuable feature is that it is a centralized repository and that you can open multiple repositories for different types of artifacts. That is very good. 

Also, the fact that you can integrate artifacts with authentication systems, like Active Directory or Okta is valuable.

And for binary management, versioning them, it does a very good job and it gives us a good API to work with.

What needs improvement?

In some of the latest versions of JFrog's SaaS solution, they changed the user interface, the SSO settings, how you interact with them over API, and how you generate tokens. It was very confusing for me. The overall user management is very complicated.

Also, their documentation about how to do things could be better. It was very confusing. I had been using it for a couple of years and then they completely changed how it works—the user and token management.

For how long have I used the solution?

I have been using JFrog Artifactory for three or four years. I have used it in almost every workplace.

What do I think about the stability of the solution?

It's very stable. I don't think I have had many problems. There may have been some many years ago, maybe, but not something critical.

What do I think about the scalability of the solution?

It scales very well. In a previous company, we used it in a couple of locations globally and it was also an on-premises installation. We used the syncing options for repositories and it worked very well. We didn't have a lot of problems setting it up or using it.

In my current company, we have about 200 users.

We use it all the time. If we have another artifact type to throw in it, we will increase our usage of it. Every new software that we have developed and released has gone to JFrog Artifactory. We're always increasing its use.

How are customer service and support?

The technical support is an eight out of 10.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Before JFrog Artifactory, we used all kinds of solutions, like Docker Hub and PyPI, but we didn't have a centralized solution like JFrog.

What was our ROI?

drop database *;

What other advice do I have?

It's very good that they have SaaS and non-SaaS solutions. You can take the SaaS solution and simply use and get support. But for small companies that don't want to invest in paying them for the solution, their free, on-premises solution is very good. It's almost the same as the paid version, minus the support and some features. It's very important that they have both options.

Because we use the SaaS solution, there is no maintenance involved for us. They maintain it. We maintain our versions and artifacts within it, but not the system itself.

Artifact did not affect how long it took us to fix the Log4j issue because our company was part of some cybersecurity companies that detected the breach and we fixed it for ourselves.

I would recommend using it because it's a great tool. Everyone is using it, most companies, as far as I know. It's a very well-known solution. It's a good, centralized solution.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Mike Schinkel - PeerSpot reviewer
President at a tech services company with 1-10 employees
Real User
Nov 11, 2022
It wasn't well documented, so it was challenging to figure out how to get things to work
Pros and Cons
  • "HPE was using it for a lot of things, and they certainly had a massive implementation."
  • "It's an enterprise product that acts like an enterprise product. In other words, it's not a product where they focus on user experience. I wasn't an administrator, so I primarily worked with the command line tool to upload and download parts of the product. I was not impressed with that because it wasn't well documented. It was challenging to figure out how to get things to work."

What is our primary use case?

HPE used JFrog for a lot of things, but my team was building OVAs for VMware. Once the build process was complete, we would upload it to JFrog. There was some other process that would pull it down from JFrog and copy it to AWS for customers to access it. However, I don't think the customers downloaded it from JFrog. They downloaded it from AWS, but it was essentially just a version control for binary bits—artifacts that we created from our build process.

What is most valuable?

It's an enterprise product that acts like an enterprise product. In other words, it's not a product where they focus on user experience. I wasn't an administrator, so I primarily worked with the command line tool to upload and download parts of the product. I was not impressed with that because it wasn't well documented. It was challenging to figure out how to get things to work.

I don't know what alternative they could have used. JFrog was there when I joined the company, and that's what I had to use. I could envision an easier way to do it. The command line interface needs better documentation. When there are error messages, it should tell you precisely what failed. 

They also need to provide better examples of how to do various things. They've got a lot of documentation, but it never seems to be the thing that you need when you're trying to figure something out. They document it, but they don't give good examples. Furthermore, the upload performance is awful.

For how long have I used the solution?

I used JFrog for about a year when I was working at HPE, but I left that job six weeks ago. 

What do I think about the stability of the solution?

I didn't have any real issues with stability.

What do I think about the scalability of the solution?

HPE was using it for a lot of things, and they certainly had a massive implementation.

What other advice do I have?

I rate JFrog Artifactory four out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Aman Shukla - PeerSpot reviewer
Consultant Specialist at a tech vendor with 10,001+ employees
Real User
Dec 11, 2022
Stable, excellent features, but I would like to see some written technical support
Pros and Cons
  • "The most valuable feature I have found is the JFrog CLI."
  • "I would like to see written technical support instead of having to contact them directly."

What is our primary use case?

Our primary use case is for storing the artifacts, dockery majors, or any kind of builds that are created as part of the CI process. Mainly the CI/CD pipelines are what we are using it for.

What is most valuable?

The most valuable feature I have found is the JFrog CLI. I think I am not so sure if my client has used the CLI with Nexus or if there are any CLI available with Nexus, but if I specifically talk about JFrog, I think that is a good thing. I can upload or download the files even without a CI/CD pipeline directly with the help of an access token or maybe with the authentication mode.

What needs improvement?

We are currently having some migration issues and errors. It would be helpful if we could get some proper documentation on how to fix the current environment where we are currently struggling. I would like to see written technical support instead of having to contact them directly.

For how long have I used the solution?

I have been using JFrog Artifactory for the past eight to nine months now.

What do I think about the stability of the solution?

The current stability is good.

What do I think about the scalability of the solution?

There is scalability.

How are customer service and support?

I did contact technical support about some issues I was facing and that went well.

Which solution did I use previously and why did I switch?

I was previously working with Nexus and JFrog Artifactory is definitely better. One of the reasons for the switch is the JFrog X-ray option and the CLI.

What other advice do I have?

I would rate JFrog Artifactory a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free JFrog Artifactory Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2026
Buyer's Guide
Download our free JFrog Artifactory Report and get advice and tips from experienced pros sharing their opinions.