A lot of companies use Kaspersky for clients, not servers.
Reliable with an advanced dashboard and good support
Pros and Cons
- "Support has been helpful."
- "The initial setup is a bit difficult."
What is our primary use case?
What is most valuable?
The product offers a very advanced dashboard.
It can scale.
It's stable.
Support has been helpful.
What needs improvement?
The initial setup is a bit difficult. It could be easier.
We'd like to see the price drop a bit.
For how long have I used the solution?
I've been using the solution for about ten years.
Buyer's Guide
Kaspersky Next EDR Optimum
March 2026
Learn what your peers think about Kaspersky Next EDR Optimum. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
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What do I think about the stability of the solution?
The product is very stable. I'd rate the reliability ten out of ten. There are no bugs or glitches and it doesn't crash or freeze.
What do I think about the scalability of the solution?
It's very good in terms of scalability. The solution expands well.
We have around 1,000 people on the solution. We have plans to possibly increase usage in the future.
How are customer service and support?
I can call support, and they can come online and check things.
Which solution did I use previously and why did I switch?
I did not previously use a different solution.
How was the initial setup?
The initial setup is a bit complex and difficult. We'd like it to develop into something that is more straightforward. The deployment itself took us about two days.
We needed one, sometimes two, people for deployment and maintenance tasks. They were a part of the software team.
What about the implementation team?
We implemented the solution with the assistance of the Kaspersky support team.
What was our ROI?
We have seen an ROI. It is worth the cost.
What's my experience with pricing, setup cost, and licensing?
The solution is a little expensive.
What other advice do I have?
I'd recommend the solution to others. I'd rate it ten out of ten. I've very pleased with its capabilities.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Junior Information Security Officer at a consultancy with 501-1,000 employees
Lacking scalability, problems updating, but met most our requirements
Pros and Cons
- "Kaspersky Endpoint Detection and Response Optimum have met our requirements."
- "Kaspersky Endpoint Detection and Response Optimum have met our requirements."
- "We have had some issues updating Kaspersky Endpoint Detection and Response Optimum."
- "We are switching solutions because we have had issues with updating it."
Buyer's Guide
Download our free Kaspersky Next EDR Optimum Report and get advice and tips from experienced pros
sharing their opinions.
Updated: March 2026
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Buyer's Guide
Download our free Kaspersky Next EDR Optimum Report and get advice and tips from experienced pros
sharing their opinions.
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