We use the product for cybersecurity.
Cybersecurity Lead at PT. Alpha Citra Siber Indonesia
A great cybersecurity solution that needs an extension of the trial duration
Pros and Cons
- "The solution provides feasibility regarding cyber privacy."
- "The trial duration of the product should be extended."
What is our primary use case?
What is most valuable?
The trial product is very good. It provides us with feasibility regarding cyber privacy.
What needs improvement?
The pricing of the product can be improved. The trial duration of the product should also be extended.
For how long have I used the solution?
I have been using the solution for six months.
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What do I think about the scalability of the solution?
The solution is highly scalable; I would rate scalability a nine out of ten. There are around one thousand users of this solution in our organization.
How are customer service and support?
The technical support from KerioControl is very helpful. I would rate technical support a nine out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
The installation of the product is very easy. We have five technical engineers on our team for maintenance and troubleshooting.
What other advice do I have?
I would recommend KerioControl to other users, as we are trying to bring the product to our customers. We will also try to expand the number of users in our organization. I would rate the solution a seven out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: August 2025
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