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it_user756339 - PeerSpot reviewer
Information Security Analyst at a legal firm
Vendor
Produces visibility into all of our data at once, allows me to see everything in one place

What is most valuable?

The visibility that it gives us into all of our data at once.

How has it helped my organization?

It would take me a thousand hours a day to go through all that data, so, like I said, it lets me see everything in one place, and I'm able to see where the problems are.

What needs improvement?

A cleaner interface. I keep getting confused and forgetting where everything is. A more intuitive interface would be helpful.

It does seem to be good at gathering data. Like I said, it's hard for me to get that data. I would just like it to be more intuitive. When I go to look for stuff I frequently can't find it. Either it's not there or I just don't know the program.

What do I think about the scalability of the solution?

It scales enough for us. We haven't had any issues, no complaints about it.

Buyer's Guide
LogRhythm SIEM
May 2025
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How are customer service and support?

I've used their training. I have not used their tech support. Again, we have an administrator, he's been there. He probably knows more about this than I do.

What other advice do I have?

In terms of a solution being a unified, end-to-end platform, that would be nice. It's not something that I think about. I just use what's there.

I would tell a colleague at another company who is researching this or a similar solution to try it out. That's the only way you're going to know whether you like it. Don't trust the marketing materials. Ever.

I like the direction they're going with the AICloud stuff. They're talking about the playbooks. LogRhythm seems to be on top of things and always looking to improve, I like that.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user756303 - PeerSpot reviewer
SYM Engineer Specialist at FIS
Real User
Provides huge visibility into your network, you see everything and you see it easily

What is most valuable?

Visibility. Being able to see the system, see what's coming in, and being able to report on the logs coming in. Seeing what other people are doing and being able to track down quickly what is going on in your network.

How has it helped my organization?

We're a worldwide company with 50,000 employees, in probably 15 locations, three SOCs and four or five data centers.

It's made it quicker for us to see threats. It's an easier platform to work with. Its more user friendly, GUI based.

What needs improvement?

Easier creation of rules and parsing, and more user-friendly. A more user-friendly basis of using the tool to create rules and alarms to be able to report off of, and quickly stop any attacks and the like.

Also, more in-depth training on how the security platform works with other pieces of software like Sequel, firewalls, or PowerShell.

What do I think about the scalability of the solution?

A ten again. It's very easy to scale.

How are customer service and technical support?

Great. They respond quickly and are very knowledgeable and they also allow us to be hands-on. Instead of them doing it for us, they actually teach us how to do it. So better knowledge transfer.

Which solution did I use previously and why did I switch?

We were using RSA Security Analytics and, before that, we were using RSA enVision. The challenges behind them were that they were very clunky, not very user-friendly, and you had to know coding, and you had to know command-line interfaces to even use them. Even on their GUI side. With LogRhythm we don't have to.

How was the initial setup?

It was straightforward and, like I said, a lot of good knowledge transfer on what to do and how to proceed.

Which other solutions did I evaluate?

IBM QRadar and RSA Security Analytics, but LogRhythm stood out because of their scalability and their interface and their user friendliness. Being able to easily navigate through the system.

What other advice do I have?

It is very important that our solution to be a unified end-to-end platform. Very important. We wanted a one-stop shop with LogRhythm. We didn't want to use anything else to record our logs and stop threats.

I would give LogRythm a 10 out of 10 just purely on the fact they are very helpful, very knowledgeable. The software is very easy to use. Easy to learn. I came into security with no knowledge of security or how to do anything, and within a year I'm an administer of the software. So it's pretty good.

I would say go with it. Hands down, one of the best security platforms I've seen. Easy to use, ease to scale, huge visibility into your network. You just see everything and you see it easily. You don't have to go search for things.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Buyer's Guide
LogRhythm SIEM
May 2025
Learn what your peers think about LogRhythm SIEM. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
851,823 professionals have used our research since 2012.
it_user418188 - PeerSpot reviewer
IT Security Manager at a financial services firm with 501-1,000 employees
Vendor
We used it primarily for security logging of events. We created reports based on traffic awareness for security.

What is most valuable?

The reporting feature is valuable.

How has it helped my organization?

We used it primarily for security logging of events. We created reports based on traffic awareness for security.

What needs improvement?

We would like to see a better base templates for reporting.

For how long have I used the solution?

I've used it for six months.

What was my experience with deployment of the solution?

The only issue we had was getting the Net Flow incorporated. However, that was issue was because of our implementation. Once we made a change it worked.

What do I think about the stability of the solution?

There were no issues with the stability.

What do I think about the scalability of the solution?

We had no issues scaling it for our needs.

How are customer service and technical support?

Customer Service:

I'd rate customer service a 10/10.

Technical Support:

I'd rate technical support a 10/10.

Which solution did I use previously and why did I switch?

I've also used QRadar.

How was the initial setup?

It was fairly straightforward.

What about the implementation team?

LogRhythm's vendor team helped us set it up. The box was delivered and they helped us get the licensing in and the initial setup.

What's my experience with pricing, setup cost, and licensing?

I would make sure you have Events Per Second set high enough for all of the events. This will cost a little more.

What other advice do I have?

It will take time for fine tuning, expect for four months to fine tune it to exclude the false positives.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user290340 - PeerSpot reviewer
Vice President at a financial services firm with 1,001-5,000 employees
Vendor
We're able to create customized monitoring reports that extract info from event logs.

Valuable Features:

  • Reporting - we need to do a lot of security monitoring
  • It doesn't have a lot of forensics, but we appreciate fact that it has the capability
  • The ability to collect a lot of information, as we have 200 users and a lot of log sources

Improvements to My Organization:

The fact we're able to create customized monitoring reports that extract info from event logs, helps us a lot. We used to have ad hoc reports created by IT department, which meant they could manipualte content. if they ever wanted to tamper with output. Now, there's no risk for us to worry about.

Room for Improvement:

Lots of concern these days regarding vulnerability, and being able to interface with other tuypes of applications when creating event log. We have lots of other applications to monitor. Logrhythm can extract that info, but some require converting before LogRythem. Windows logs don't need converting, but SQL, & XML do require conversion and monitoring.

Other Advice:

You should consult with LogRhythm experts because there are lots of features and customizations, and you need to figure out what's needed for your specific environment, for example, regulatory compliance issues. They do great job of making clear what's needed.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Team Lead - Network and Security at Connex Information Technologies
Reseller
A user-friendly and straightforward solution with good technical support
Pros and Cons
  • "I would rate the product a ten out of ten. The solution is very user-friendly and straightforward. The tool's report customization is interesting."
  • "The software needs to work on its pricing."

What needs improvement?

The software needs to work on its pricing. 

For how long have I used the solution?

I have been using the tool for five years. 

What do I think about the stability of the solution?

The product is very stable. I would rate its stability a nine out of ten. 

What do I think about the scalability of the solution?

I would rate the tool's scalability a ten out of ten. 

How are customer service and support?

The tool's support is good. They support us 24/7. 

How would you rate customer service and support?

Positive

How was the initial setup?

The tool's setup is very straightforward. I would rate the tool's setup a ten out of ten. The tool's deployment depends on the use cases, environment, etc. The tool's deployment takes one month to complete. 

What's my experience with pricing, setup cost, and licensing?

I would rate the tool's pricing around eight out of ten. 

What other advice do I have?

I would rate the product a ten out of ten. The solution is very user-friendly and straightforward. The tool's report customization is interesting. 

Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
reviewer1306557 - PeerSpot reviewer
Systems Administrators at a tech services company with 201-500 employees
Real User
Very helpful for monitoring and alarming, very stable and scalable, and excellent technical support
Pros and Cons
  • "File Integrity Monitoring is really valuable because we have it set up on our core assets. This is one of the key features that I utilize. We also use it quite a lot for event management to do reporting."
  • "It should have some more message monitoring features. It can also have some free message monitoring tools."

What is our primary use case?

I use LogRhythm for PCI DSS compliance. All of our devices are sending logs to LogRhythm. I have set up Silent Integrity Monitoring, Data Loss Prevention, Registry Integrity Monitoring, and other alarms for detection, and we do investigations.

How has it helped my organization?

I don't have metrics, but it has really improved the monitoring and alarming for us. 

What is most valuable?

File Integrity Monitoring is really valuable because we have it set up on our core assets. This is one of the key features that I utilize. We also use it quite a lot for event management to do reporting.

What needs improvement?

It should have some more message monitoring features. It can also have some free message monitoring tools.

For how long have I used the solution?

I have been using this solution for about two years.

What do I think about the stability of the solution?

It has been very stable. There are no major issues. It has been exactly doing what I expected it to do.

What do I think about the scalability of the solution?

It has been very scalable in terms of adding new systems and stuff like that. It has been quite good.

We have plans to increase the usage of LogRhythm. We have some new solutions and new networks coming up. We might be looking to expand within the next two years to onboard new systems.

How are customer service and technical support?

Technical support has been excellent so far. I never had any issues with technical support. Their support has been excellent.

Which solution did I use previously and why did I switch?

I didn't use any other solution previously.

How was the initial setup?

It was pretty straightforward. The actual deployment of it took about two days, but the implementation strategy took longer. It took a couple of months for meetings and planning with different experts, project managers, and engineers. They looked at our business requirements and other things.

We have two administrators and two analysts. Four of us are managing the system.

What's my experience with pricing, setup cost, and licensing?

It costs a great amount, but its pricing is competitive with some of the other vendors. For licensing and support, we pay about 20,000. There are no additional costs or anything like that. 

Which other solutions did I evaluate?

When I was looking for a solution, I looked at Splunk and LogRhythm. There was one from SolarWinds as well. Cost-wise, LogRhythm was the one that impressed me the most. Splunk was really good as well, but it was a little too costly.

What other advice do I have?

I would definitely recommend this solution for compliance requirements, such as PCI DSS compliance. It does cost a great amount, but its pricing is competitive with some of the other vendors. If it is a necessity to have a SIEM solution, I would definitely recommend LogRhythm.

I would rate LogRhythm NextGen SIEM a nine out of ten. It has been really good. So far, my experience has been seamless. They should keep doing what they're doing.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user756315 - PeerSpot reviewer
Security Analyst at Guitar Center
Vendor
Enables us to feed in logs from other solutions and build dashboards to show us what we need to see

What is most valuable?

AI Engine

How has it helped my organization?

It's got intelligence. Does a lot of the heavy lifting, you can create custom AI rules. I'm looking forward to this CloudAI.

It definitely complements all of the other solutions we have. We can feed all the logs into our system, build dashboards that the products themselves cannot provide. For example, we have web filtering, their dashboards aren't so great for that product. But when we feed it into LogRhythm, we can build dashboards that really show us what we need to see.

What do I think about the scalability of the solution?

Pretty scalable. We were on an HA setup. Got about 2000 messages per second. It's pretty scalable.

How are customer service and technical support?

They're top-notch. Every time I call, there's somebody willing to pick up the phone, somebody willing to jump on a WebEx, so I have nothing but good things to say about LogRhythm. Compared to every other product we have, LogRhythm support is the best. Without a doubt.

Which solution did I use previously and why did I switch?

I've used Symantec SIM, which wasn't so great. This is a real breath refresher, because it's more scalable, and I feel it's a better product overall.

What other advice do I have?

The most important factor, for me, when selecting a solution is that it needs to be lightweight.

Advice I would give to a colleague at another company who is researching this sort of solution: Talk to me first.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user756372 - PeerSpot reviewer
Security Analyst at a tech services company
Consultant
Before we were compartmentalized, now we we have a central point with more integration between different departments

What is most valuable?

Being able to have all our logs all in one place, so we can easily correlate across the environment.

How has it helped my organization?

It has definitely matured our security posture. Before we started using it heavily, all our products were compartmentalized within the department that used it. Now that we have a central point, we have been having more integration with different departments.

The challenges are being spread out and using some of the technology that we do use, which are not easily integrated into the SIEM. We have a lot of custom parsers and just trying to get our custom products and applications to integrate into the SIEM, that was our biggest challenge.

As far as building custom parsers, it's very configurable. I've had some experience building parsers with it so far, and the ones that we have built have been working fine. Support has been pretty awesome with helping get those working well.

What needs improvement?

Adding more integration for security products would be an improvement.

What do I think about the scalability of the solution?

I have not had to scale it out too much yet. The environment was already set up when I came in. As far as the ability to scale out, I know it's there. I haven't had to put it to use though.

How are customer service and technical support?

I have used their support a lot. It is really good support. I don't think I've opened a case yet that I haven't got a solution on, and it is usually pretty fast It's easy to reach the right person.

Which solution did I use previously and why did I switch?

We had a previous solution, but I don't know who they were. I don't know why we switched. Compliance was our biggest driving factor to why we purchased LogRhythm.

Which other solutions did I evaluate?

I would not know. This was done before I came onboard.

What other advice do I have?

It is a really good product with good support.

If someone is reaching the solution, I would advise them to reach out to users and try to visit LogRhythm's online presence to see what they have. The LogRhythm community has been a pretty good resource.

Having a unified end-to-end platform is very important.

Most important criteria when selecting a vendor: support for the product.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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Buyer's Guide
Download our free LogRhythm SIEM Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2025
Buyer's Guide
Download our free LogRhythm SIEM Report and get advice and tips from experienced pros sharing their opinions.