Lucidspark Reviews

I've used it for team meetings where we all collaborated on different things on the same project, and then I've used it to create a lot of process maps and things to illustrate ideas and processes for the team.

I am using their web-based solution.

We have been able to come together to easily share and display ideas and concepts in a faster and more well-rounded way than if it was to be done with PowerPoint or something simple.

We use the Collaborator Colors feature in which you can assign each user a certain color. It is very important because we can distinguish much easily where the ideas are coming from rather than having someone's name next to it. It is much easier just to recognize colors, especially if you're working in a small team of three or four where it's easy to know that blue is one person and pink is another, etc.

I like the templates that it comes with. I also like how easy it is to change colors and icons and just flip back and forth. It is really easy to maneuver and use.

It is very easy to understand, and it promotes a lot of collaborative thinking and recording of ideas.

I like Lucidcharts as well because you can collaborate well by sharing projects with each other. You can spend more time generating the content and ideas and less time in figuring out how to use the actual product, so there's a lot more productive time versus non-productive time when you're using both Lucidcharts and Lucidspark. It is easy to move your ideas from the idea stage to execution by using Lucidchart and Lucidspark. You can export your ideas to a PDF or save them to PowerPoint or something else. It is really easy to transfer them from the website or product itself into something that you can share with your team.

One of the things that I struggled with a little bit was navigating around the board. Because it's so big that when you want to find certain sections, it can be a little bit challenging to move the little box in the corner around to find where you are. If there could be more options to move around the board, that might make it easier. It can have a joystick version or something like that so that you could just manually move around, or there should be an option for a picture in the corner on which you click around to locate different items on the board.

I have been using Lucidspark for one year.

It is a stable, consistent, and easy-to-use product. As far as the performance goes, it is really reliable and easy to use. I don't think it is so overwhelming that you get slowed down in the weeds with it.

I've never had an issue with its availability. It is always available, and I like how it is easy to access through the web.

It can convert ideas to PDFs, presentations, and things like that, which makes scaling it up very easy. Once the ideas are presented on the board, you can use them in any format that you really want to.

It is available in our organization, and we have used it in a number of process improvement classes. It is used for classes that are taught by the organization and within my department. The directors and managers use it.

I use it probably three to four times a month, and I probably will increase my usage as I become more familiar with it and certainly train others to use it. Without the visual assistance that it has provided, it would be potentially complex to share ideas and concepts. It increases our collaboration and ability to share ideas and concepts.

I have not interacted with their technical support.

I used Visio to do similar things, and it was just very complicated. It took a lot of time to understand how to use it, whereas Lucidspark was very straightforward. I didn't have to spend a lot of time reading instructions or finding out how to do things. It is very user-friendly and intuitive as compared to other solutions I've used.

It was easy. It probably took just a couple of minutes to set it up, title it, and invite the collaborators. It was easy to do all of that.

I didn't evaluate other options. I had just used Visio before, and then I tried Lucidspark and liked it a lot better.

I would recommend it because of its usability. It is very easy, and you can spend all of your time generating ideas and content rather than just trying to learn the platform and how to use it. You can accomplish high speed and productivity through it, so I would recommend it.

The activity and engagement level of users during remote or virtual brainstorming sessions are comparable to in-person sessions. It is not as good, but it is much higher than just a discussion without Lucidspark. So, compared to in-person sessions, it is 75% more effective. It is certainly much more effective than if it was just being done on phone or through a virtual meeting without the Lucidspark board.

We don't use Lucidspark's integrations with third-party solutions. Lucid Suite can be centrally managed by a unified administration console, but it is not necessarily an important feature for us. I am not sure if Lucidspark enables us to prioritize ideas. I haven't gone that far into it.

I would rate Lucidspark a nine out of 10. There is a little bit of complexity in maneuvering around the board, but besides that, it is very easy and user-friendly.

I've been mainly using it to make flow charts and kind of brainstorm ideas for my business. I have not used it for anything else yet. I'm going to expand later into more collaborative forms of using Lucidspark.

I've installed it on my computer.

Something that has helped me a lot is definitely organization and having a visual map of where I've decided to go with everything. It has helped me become more engaged with my colleagues and with my ideas. It is easier to bring something to fruition once I've had everything laid out in front of me. There is such a high level of engagement with the data that we've been using. It is easier to get everything done in a smooth manner during Zoom calls or even in-person sessions.

Its virtual whiteboard is very functional for brainstorming high-level ideas and concepts, and you can use it for this. It creates an easily accessible area where I can just put my ideas. I don't have to worry about having one person to do the job of writing everything down. It saves a lot of time when working collaboratively. I'm not sure how much time I'm saving exactly, but it has definitely been saving a lot of filler time. Probably, it has saved six hours just on working through. You don't have to assign people certain tasks. Everyone can work on the same thing at the same time.

Its Collaborator Colors feature helps in keeping a track of who's doing what and how different ideas are meshing together. It isn't the most important feature of Lucidspark for us. I am in a small business, and I don't necessarily need to scroll on some sort of infinite whiteboard to see everything, but it is very important from the visual aspect of knowing how everything has been organized. You can see a visual thought process on the screen.

One of my favorite things about Lucidspark is that it is very easy to use. It is very intuitive for all users. There is not much time lost in setting up or doing anything else, which makes it different from in-person sessions. In in-person sessions, you have to set up everything on a real whiteboard and spend time erasing it, whereas, in Lucidspark, you can just click, drag, and delete all of your ideas.

It is helpful for prioritizing ideas. I've been using Lucidspark to brainstorm ideas. Anything that I've used on Lucidspark is going to be one of my more prominent ideas. It makes it easy to bring them to fruition. It turns the ideas into more accessible thoughts that can be added and edited by me and my work colleagues.

It helps you see the way everyone is thinking and the way everyone is coming up with these ideas because it is so visual. Everything is in front of you, and you don't have to worry about the organization as much because it is helping you intuitively do that.

The ease of using Lucidspark is definitely my favorite. It has been very intuitive, and it is easy for me to drag and drop my ideas to be able to be viewed by my colleagues. It is easily accessible for everyone with whom I'm working.

Sometimes, editing text can be confusing. Changing different fonts and subtitles and the shapes that you're trying to use can be confusing. There isn't that much that I would improve other than just nitpicky user differences.

I have been using this solution for about three or four months.

It is very stable, and I have never run into any issues where I have to talk to a customer service team. It has been very reliable for me and everyone I've been working with. I wouldn't say that I've had any trouble with it.

I haven't necessarily been in a place where I've needed to use the scalability aspect of Lucidspark, but in the future, I can see that being something that I would look into. Knowing how Lucidspark has been easy to use for me, I'm sure it would be easy for me to scale in the future.

Currently, I'm the main user of Lucidspark, and then I have people who come on to my charts and help me with them. There are probably around 10 or 15 people on it at one time, but I'm the main editor.

It has become my main form of brainstorming and creating ideas before I bring them out into my company. It is just a way to visually see everything before it becomes palatable within the company. In the future, I would end up using it more collaboratively with my colleagues, but for now, it is the personal and visual way of thinking about things.

I have never interacted with their technical support.

I used Jamboard in the past. I switched because Lucidspark was easier in my experience. It was easier for it to become a part of upfront work instead of making it difficult for everyone to be on one document at the same time. Lucidspark doesn't necessarily have the same glitches that the Google Suite apps have. It has this seamless, user-friendly format that does not get in the way of the actual creative process, whereas Jamboard kind of got in the way. It was more focused on setting it up than actually creating the idea.

It is very straightforward. Learning how to set it up is very easy, and it doesn't take away from the process at all. It is easy to navigate, and it has images. Combined with this kind of modern setup, it is very easy for anyone to use. It took about half an hour.

Definitely, just the time saved has been a huge game-changer with everything that I've been doing. There is no time that I have to spend getting everyone into one document or into one file to try and create an idea. It is always there, and everyone is on the same thing contributing at the same time. As an administrator, it is easier to be straightforward and have everything planned out in one space rather than flipping back and forth between different files.

I don't think that the cost is ever something that I considered. It has always been worth it to pay a small payment and help everyone with their tasks. It has definitely helped me become more organized. I don't think that the cost has been a barrier at all, and it is worth it to be able to pay for it.

I didn't evaluate other solutions. I just kind of went with it.

It is completely worth it, especially during the time where half of the workers are online. It makes things much more seamless, and it gives us a more collaborative and engaging aspect of working where you feel like everyone is together, especially on the same file. Not overthinking the whole online aspect of Lucidspark would be my advice.

I have not yet used its integration with other products. I have also not used any other product from their suite. I have only used Lucidspark so far.

I would rate Lucidspark a 10 out of 10. I haven't had any issues.

My primary use case is for documenting processes. 

The Whiteboard session feature could be the most helpful feature. It can help my organization through brainstorming and design sessions for technical tools, systems, and solutions. It's hard to brainstorm remotely and this tool will help to facilitate that.

Lucidspark enables us to spend more time discussing and revising ideas and next steps and less time organizing them. We're spending the same amount of time working through all those items. It takes the same amount of time for us to use Lucidchart as it is to use Lucidspark.

The suite is really helpful at helping us to visualize each step of the process from brainstorming additional ideas to turning those ideas into reality. I'm speaking more to Lucidchart, but also Lucidspark. I use Lucidchart and Spark pretty often. The products in the suite easily convey processes to people. They're really helpful. I think they're great workflow tools.

It is pretty easy to move our ideas from the idea stage to execution using the vendor's suite of products. We use it pretty often too. We use it to convey how the technical solutions will actually impact a stakeholder. It makes it really easy for us to give our stakeholders something visual before we've actually built something.

The sharing feature is the most valuable feature. It's been really easy to share Lucidspark boards and documents with other people.

The Lucidspark app creates a web link and you can just copy-paste and give that to anyone, for anyone to view a flow chart or document you've created, it's just like a Google doc.

The user interface is pretty straightforward. I have no real complaints. It's pretty clear what I need to do and how to do it.

So far, Lucidspark and Lucidchart have been comparable products. Lucidspark has been helpful, but it feels like there are products that can replace it and that I could use that work just as well.

The tool felt pretty similar to Lucidchart and I wasn't a super avid user of it. A lot of the features were pretty similar. I feel like they were pretty straightforward. I didn't run into any issues. And even in terms of non-issues, like enhancements, I feel like there wasn't anything I could really think of that would be helpful to improve the tool.

Creating the documents was pretty straightforward. Lucidchart has templates. I didn't use the template feature, but that was something that I wanted with Lucidchart that I saw that they had in Lucidspark, but I didn't use.

I have been using Lucidspark for two months.

It is very stable.

It is pretty scalable. It felt like it matched a lot of the same structure as Lucidchart in terms of how they organize their documents. 

One of the other team members who uses it is a software developer. He helps to build and design technical shelves for submissions. I use it in my role as a manager of the business systems team. I help with the use case that I use it for which is for business analyst work that is documenting requirements and sharing process flows for the business.

It does not require any maintenance. 

We did not use it that extensively and currently have no plans to buy a license. It looks like a helpful tool for the Whiteboarding component, which I'd love to use in future meetings, but I think they have a free version that I'm looking at now. 

I have also used Google Sheets. I chose Lucidspark because of the free trial.

The initial setup was straightforward. I just got a license and then logged in and it was an easily true SaaS product. The moment I had the license and was able to log in, I was able to access the product and immediately start doing stuff.

If we were paying for the solution, I would definitely expect to see some return and the return would be in terms of efficiency gains. The main reason I'd want to use it is to make it easier for my online team to communicate, discuss, and brainstorm with each other. If it's subjectively easier to do that, then that feels like a return to me. It would be around 5% to 10% of a return. 

There are licensing fees for some of us to use it, but I'm not sure what they are and I don't remember encountering it during the trial.

It has not affected the productivity of our working and brainstorming sessions too much. We recently did a big overhaul on our Salesforce system for some of our logic and one of our offshore developers used Lucidspark to explain how he designed the solution that just made it really easy for us to understand. He used documentation as the technical design.

My advice would be to use it more. Use it more than I did specifically for the Whiteboarding design and scrum rituals that happen. Utilize more of the features. 

I would rate it a six out of ten. It's a good product. I just don't know if it's valuable. It just seems like I could use it in Lucidchart or with other products in their suite to replace it.

I am making use of Lucidspark as an architectural design tool for my final year project. 

While I have tried other solutions, I have found Lucidspark to be very helpful with my use case. 

The solution offers many features that I find to be beneficial with my architectural design.  

The user interface is pretty easy for me to use... and I haven't faced any kind of issues with it.

The virtual whiteboard for brainstorming high-level ideas and concepts... is good.

The solution enables me to prioritize ideas. This is basically why I use Lucidspark. When I started out on my project I had planned to design my final architecture with the help of some online tool from a white sheet on which I had drawn. When I found out about Lucidspark I realized that it helps me with the design.

The solution has features to tag and automatically group ideas to help organize and synthesize them after a brainstorming session. This ability helps me to find patterns and things among the ideas. It really helps me to share ideas with my friends.

The solution allows me to automatically group ideas so that I can take action and move them forward. It allows me to repeatedly download my ideas, share them with my friends and get their feedback.

The solution allows me to spend more time discussing and revising ideas and next steps and less time organizing them. It really helps me to decrease the need for manual effort. I feel very positive about this feature. It is good enough to help me.

The copying and pasting features need to be improved as they gave me trouble when I tried to copy and paste from one end to the other. This proved especially problematic for students who are working on disparate projects. 

It would be really helpful if more features and templates would be added to the product. This would also result in a decrease of manual effort. 

I have been using Lucidspark for the past month. 

The solution is quite effective and insures against any problem or challenge one may encounter. 

We have not made use of the solution's technical support. 

While I cannot recall their exact names, I do know that I tried several online whiteboard tools but found their use to be difficult. Lucidspark, by contrast, turned out to be straightforward.

The initial setup took several minutes. I do not have any specific implementation strategy of which to speak. 

We did not use an integrator, reseller or consultant for the deployment.

I have not seen a return on my investment.

One must pay extra if he wishes to have a higher level product. Most students such as myself will opt for a paid version. 

In my experience I have found the solution to be quite easy to use. 

I rate Lucidspark as a 7.5 out of ten. 

I build iPhone applications, websites, and documents.

I use Lucidspark for presentations with wireframing and brainstorming. When I am creating a new application for our smartphones, I like to create each one of my windows and then figure out the best way to organize them, i.e., the best sequencing. A lot of times, by putting them in a kind of giant mine node like this, I am able to figure out what I am missing and what goes from page one to page two. It is easy for me to figure out what I need. 

I use both Lucidchart and Lucidspark. I was hoping that having both of them would be a combination because there are parts of each that I like. For example, I like Lucidchart, but I like the way that Lucidspark has a larger piece of real estate, i.e., it goes on forever.

Lucidspark enables me to prioritize ideas. That is why I like it. I like the fact that Lucidspark allows me to move forward with my projects in a way that I couldn't do without it. It is a fantastic tool for me. I use this solution every single day. Though, I don't use it the way that a lot of other users use it. 

The whole reason why I use Lucidspark and Lucidchart is because of the way that I collaborate with other people, e.g., if I send somebody a document that it is more difficult to use because I have to convert everything to a PDF. With Lucidspark, I can give them a link. They can open it up, then they can move things around. That is very helpful. That is one of the reasons why I like using it. It's kind of like Basecamp with art.

The containers are really great. I think they are wonderful. I like the containers because they are really the shape of a screen. That makes me happy. Originally, when I was working with the program to build screens, I was drawing my own screen, then copying and pasting it. The containers are fantastic just for that. 

Even though Lucidspark is the only one that I have found that allows me to do what I want to do, the program doesn't have enough to actually make it easy for me. For example, I will create a screen in whatever program, e.g., Photoshop, Illustrator, Word, or a text program, where there is a lot of text that I have to work with. When I place all these screens on my real estate in the program, it's great for me to help sort things out. However, unless I rebuild each screen in Lucidspark, I can't edit anything. So, I have to move things around, then I need to go back into my other program, make the edit, and then bring the image back. That is frustrating. 

It would be really nice if I could just click on it, then it would open up whatever program it was created in. Much like a link in Word or Excel, where you click on the actual file, then everything gets updated. That feature doesn't work with this program. For example, if I bring in images when building, I have to bring them in as a screen grab, JPEG, or something like that. Then, it is just really a piece of artwork in the program. It is not editable, and that makes it difficult going from my original wireframe to their mind map to the next stage.

One of the reasons why I moved to Lucidspark from Lucidchart was because of space. If I am going to rebuild all my screens so I can actually edit them in Lucidspark or Lucidchart, I have to make them almost full size. If I am going to make them full size, then I need to be able to pan out so I can see everything, which is probably like a 100x100 inch document. Now, I can get my whole document in and it is editable, but it is huge. Then, when I want to print it, it's very hard for me to give it to somebody. When I give it to my client, they can play around with it on a screen, but sometimes they like to print out the pages, tape them on a wall, and look at them. They can't do that unless I take the whole thing, make it into a PDF, and cut it into pieces. 

It would be great if Lucidspark and Lucidchart were one program. I find that a lot of the templates that you use in Lucidspark are great, but there is not enough for me to create useful artwork. I would like it if there was a way for me to add a style so I don't have to go in and select a color every single time, "Select the text, go into the color palette, and find the color." It would be nice if I could just say this is not a headline, but a certain style, and then I could just click it to something. Then, when I change that style, it changes everywhere in the document. These things might be there and I just don't know.

I have three screens that are literally just a vertical-oriented rectangle because it's going to be a screen for an iPhone. On the first screen, for example, I have it named as 00login screen. My second screen is 01login. The next one is 03join, or whatever it is. But, if I move these around in a document, I have to then go in and update all my numbers. It would be nice, when I move things around, if all the numbers changed again. I spend a lot of time just renumbering diagrams within the page. Because I have a page that is 100x100 inches, it is huge. That is not even at full size. That is about a quarter size. So, I spend a lot of time just changing the names and colors of things to make everything seem correct. This is really only to show a client and that is very difficult because this whole exercise that I am doing is really only to get somebody else to understand what I have created for them, then let me know if there is something missing.

It is helpful for brainstorming and finding missing pieces, but the build of it is extremely time-consuming. I spend more time doing a Lucidspark exercise than a Lucidchart exercise. I don't really build a lot of flow charts, so I don't really need all the different shapes and things like that. I just need the ability to move things around.

It is nice for me to be able to put each page in a document or website visually. However, once I start to go up from a wireframe where I have just a page with its name to a higher level version of it, where I have the data on the page and not just the page name, it starts to become less helpful. Now, I have to actually build the page in Lucidspark instead of bringing my page in and just putting an editable page within the program. I would like it if the program was really just a place for me to put all my stuff. If I could just take my Photoshop pages, bring them in, and then move them all around, that would be so easy and I wouldn't have to rebuild anything in the program. I could just use the program as a place where I keep all my stuff. Then, when clicking on a page, if it brought me back to my original document, I could edit it and then it would update it. That would be the perfect document. That would be wonderful. But if I have to recreate everything in Lucidspark, then that is very frustrating.

The Sticky Notes are great, but it would be nice if I could take all my Sticky Notes and have them merged into a document.

I don't really want Sticky Notes as much as I want to be able to just write on the background layer of the program. If I build a bunch of screens, I want to write little notes on them. I do that with just text, which is fine. I bring in little screen captures and drop them on the side, but it would be nicer if there was almost a small, very simple word processor where I could just click on an image, then my word processing document pops up and I see all my text. For example, my image one would relate to text one, then image two would relate to text two. Then, I can print that out instead of having to go in and copy and paste all the texts from my stickies or little notes around the page, copying and pasting them all into a document. What I am doing is making a big text block. I just write in it, but it's not meant for doing that. So, I'm kind of using it for the wrong thing.

Layers would be great. They don't have a layer feature. When you have a lot of items in the same place, it is hard to pick them out.

It would be nice if I could add something to the container, so I can make my own. For example, if I had a group of shapes that I use on a regular basis. I could place them into templates and drag from that group. So, if I'm making a screen, I can drag a screen right onto my background, then it would be the way I want it. It would have a text box inside of it and a text box on top of it. It would be very useful for me if I didn't have to do every single thing. Right now, I take a container, which is just an image, and drop a text box on top of it. That is just a very time-consuming way of building. I have a text box on top of the name and a text box that I have to build from the bottom, then I have to copy and paste all the information from each of the boxes into a document later on. It would be nice if one of the images in my document was connected to something else.

I would like to be able to use it through the entire project, but then we're creating a project that does more than most of the user's needs. That makes it not probable that this will be the eventual outcome of the design of the program. However, it would be nice if it did more. It would be nice if I could do more complex designs on top of it.

As a basic program, it's fantastic. It's really great. However, I would like to not have to redraw my entire design or app in another program after I build it. So, I end up building the original program in Illustrator or Photoshop, then I make a new version in Lucidspark. That is very time-consuming because every time I make a change in one I have to go back into the other and make a change. There are a lot of different copies of things. Some things get lost, then you need to have people just checking to make sure that everything is the same in bulk. A lot of editing is really unnecessary. 

The arrows are not very neat. Sometimes, I will spend 20 minutes trying to make all the arrows lineup and go in the direction I want. It would be nicer if they had more tools to make that work. I know they do because there are some of the people that work in my group who don't have any of the problems that I do. However, there are other people who can't make an arrow.

I have been using it for only a few months.

The stability and availability are great. I didn't even know there was a desktop version of it. I originally went to get a desktop version of it and ended up using this web version, which has been fine because I'm very happy with it. 

As far as scalability for my clients and me versus the rest of the company and their clients, this solution works great because I can share this with an unlimited number of people and have an unlimited number of people giving me input. So, scalability in that respect is fantastic. 

Scalability in the project is not as favorable because I can't go to the next step in a project with Lucidspark because it doesn't have the ability to do full screens. It's really just more of the beginning of our projects, the organization of the projects, and the wireframing of the projects. Once we figure out where we want to be, then we move to a different program. 

The larger number of people who are part of a project are at the bottom of the funnel, when you're creating it. As you get closer to the finished product, the number of people involved in it decreases. When I'm at the bottom and starting, I could do this whole thing in Adobe Illustrator because my real state is unlimited. I can move things around the same way. I could actually build all of my screens in Photoshop and they would work perfectly. What I can't do is give a copy of Illustrator to every single person that I need to work with because it is cost prohibitive. With this solution, it's very inexpensive and I can have everybody playing around with the design when I get to the next level. I take this and then move it into Photoshop and Illustrator. That's when their program becomes less capable of handling my needs.

They are very responsive. That is really the most important thing to a software user - if you have a problem with the software, the builders of the software's help department are quick to respond. If I have something that I can't figure out, find on the Internet or in their FAQs, then I can send a note to the developers. They are very quick with a response, which is extremely important. This is one of the things that makes it better than OmniGraffle, who still hasn't responded to some of the things that I wrote. The beauty of this smaller company: As long as they keep responding, I will keep being happy.

Overall, this solution has affected the productivity of my working and brainstorming sessions. It did it in a way that everything else didn't do. It is the only program that I have stuck with. I have used four or five different programs. After building something in them, I left and came back to Lucidspark. Lucidspark is the way that I communicate with my clients.

Lucidspark is really awesome because I can do things that I could not do without it. 

It would be better if I didn't use Lucidspark at all and just used Illustrator and Photoshop, but it doesn't make sense for my projects to do that. It would remove a tremendous amount of steps, but it would cost a tremendous amount of money.

I started with Lucidchart, then I went to OmniFocus and OmniGraffle. I played with a bunch of other ones too. The problem with evaluating software when you are actually in a project is that you can spend more time evaluating software than actually doing your project. I love to evaluate software. I have a lot of fun rebuilding things in different programs, but it is a lot of back-end time.

My problem with the Omni solution is it's bloated. Lucidspark software is good enough. It could do things better, e.g., working in Illustrator versus MakeDraw. Illustrator has so many things that you don't need. I do a lot of work in just the text editor because Microsoft Word is just so bloated. It's great, but bloated. It is slow and takes a lot of time to get things done. Although the features are wonderful, the features that you don't need are just huge. 

With Lucidspark, it's really great for what I do, but it is a couple of features short of where the perfect program would be. However, I am not using it for what it is supposed to be used for. I'm kind of using it for something that is not really what it was created for.

One of the things that is great about Lucidspark is that it's very simple. It's very simple, yet you can do things that are very complex. Whereas, other programs, like OmniGraffle, are very complex to do things that are very simple. This solution is very simple and allows me to do things that are very complex, which is the way it should be. All those programs have so much bloat that is frustrating. When you are trying to be too many things to too many people, you start to have just way too much going on, then something gets lost because you can't constantly work for the world. You have to work for the main set of people using your program.

I haven't found another program that I really like as much as this solution. There are a lot of programs that I use on a regular basis where the company doesn't do anything other than work to the lowest common denominator, not for the people who really use it all the time.

It is a fantastic program. It is just limited.

Lucidspark's interface and intuitiveness are great. It is sometimes frustrating because things aren't where you think they would be, and then you find them. One of the problems I have is that you look in one area for all the things that you need, then when you're going through one of the help documents, you find out that, "Okay, the reason why you couldn't find that was because you were looking in the wrong place." While it is great, it would be nice if everything was in one place and I could move it to where I wanted it so I could make it easier for myself to use. Aside from that, I think it's a great program. 

I have looked at a lot of the videos, and I always find it amazing that I have done things in very complicated ways when I find out that there are people who are doing something similar but they are doing it in a completely different way. I guess this means that you have to read, and most people don't read. They just jump in, then they look for help later.

They are doing a great job. I really like their software and will continue to use it. I would just like some things to work a little bit better. 

Read before you use it. There is a lot of information out there that is very helpful and saves a lot of time. People like to jump into programs and play around with them. When you have a program with a simple interface, and all Lucid's programs are very simple in their interfaces, but they do a lot of complex things. If you don't know what the text tool can do, then it is really just for making words. You won't get all of the wonderful things that are built into a lot of these tools unless you read, and people don't read.

I spoke to some people while I was working on this project right now, and they were like, "You know what? This program is really great because I can type things, but I can't format anything." I said, "What do you mean you can't format anything?" I was like, "What's the point of having a text tool if you can't format your text? Of course, it's there. It's right on top of your text." They are like, "Really, I didn't see that." 

There are a lot of people who work with us that don't have any idea about what any of the tools do. That is very frustrating because people just don't read. I would suggest that users take a course. There is so much on Lucid's website. There are so many things available. They are not always easy to understand, but there is a tremendous amount there. I don't think they need to do anything they are not doing already. I think they're already doing everything, which is great. I think that you really can't train your customers. You have to just give them what they don't know so they know the right questions to ask.

I would rate Lucidspark as an eight out of 10. If I didn't have to rebuild everything, I would give it 10. Because I do, that is hugely annoying. 

We use Lucidspark mainly for architecture diagrams. Whenever we present it to publication teams, we develop an architecture diagram. It is very intuitive and easy to share with anyone.

In my current role, it is very easy for brainstorming whenever we are dealing with high availability, disaster recovery, and mapping servers. 

Lucidspark enables us to prioritize ideas, which is pretty helpful. Based on our brainstorming, we come up with different ideas. So, we can examine the pros and cons of someone's idea.

It helps with our brainstorming sessions when we are working from home. It is like having a whiteboard in the office.

It is fast. You can access everything from the web browser. You don't need to install anything and can easily share it with anyone when presenting. You can also create custom versions of it. Everything is drag and drop.

Lucidspark's user interface and intuitiveness is an eight out of 10. I can easily recognize most features, even though I haven't used them. When I started using them, it was very easy to check to see what features were available. Basically, everything is drag and drop. It is very easy to use. I can start with a diagram then give it to another person who can continue it.

We use the solution’s Collaborator Colors feature. We can assign each user a certain color for their cursor, sticky notes, and freehand drawings, and populate a legend to identify what each person is contributing. This feature is important because we need to know who is doing what. We can easily see when I'm updating something and have already shared it with someone. When I see that person's colors, I understand, "Okay. He is also managing." So, I can ensure all the changes are not conflicting.

We use it with Atlassian. We can easily tag a link in our Jira tasks and compliance stages so people can go from there to Lucidspark.

Because this is software as a service, you don't need to do any installations. You can just access it on the web browser. If you have the Internet, then you can easily access it. 

When two people are editing, there should be a way to lock the other person's changes to avoid having a person overwrite someone else's changes. When multiple users access the same document, there should be some way of locking others out, possibly by changing user permissions.

I have been using it for one year.

It is always available, stable, and performs well. I haven't seen any lags. Nobody says, "It is a bit lagging."

We are not using it to the fullest. We haven't had any scalability issues. We are mainly using it for collaboration and haven't explored the fullest extent of Lucidspark as of yet.

We have 70 users who are database engineers, product management professionals, and business analysts.

I haven't contacted them because I haven't seen any issues.

If I need to find something online, there is a huge community of people working on it, which is helpful.

I used to use Visio, which has limited features. After that, we moved to this solution, which is pretty good. 

The initial setup is a straightforward process. In my current organization, there were extra steps that needed to be taken, like multi-factor authentication. 

The main installation was set up by our IT team. They pushed it out easily.

You can't explain everything in words. It is better to have a pictorial representation.

We also use Lucidchart, which is used mostly for team collaboration. You can easily share ideas with each other.

We don't use Slack. We use Teams.

I would rate this solution as a nine out of 10.

Our primary use case was to put together a presentation for spelling and demonstrating our product and process charts for processes in the insurance industry.

Everyone was involved in doing a remote brainstorming session. Everyone felt like they needed to be involved. We have a great team. Everyone was involved and had ideas. Instead of everyone drawing everyone said, "Hey, we could do this." And the reason why is because of the nature of who the boss is. She wants to have more control. If we have a different organizational structure, then it would have been easier for everyone to say, "Hey, here's my idea." But you have to throw it out there and see if the boss likes it first. If the boss likes it then we draw it so everybody can see what it is. So it wasn't a true brainstorming session.

Lucidspark has made us very productive. If we didn't have Lucidspark and I had to use Visio, I really wouldn't have used Visio. I would've used another tool like Adobe publisher or something like that. I wouldn't have used process charts. My boss really wasn't asking for that to begin with but once she saw it, she loved it. And so we went that way, but some of the illustrations that we were preparing for the presentation did not lend themselves well at all to process charts. So I used Adobe products to put those together, but once we started using the process charts, that's what she was excited about. And that's what we went with. 

It made us very productive because it was very easy to make the changes once we had our brainstorming session. We were able to scale quickly to make those changes.

We're a startup company and so our goal with Lucidspark is to get more people aware of it. And so the presentation at this point is just for an outside consultant so that they can tell us how we can fine-tune it so that we can actually go to larger people in the insurance industry and get more buy-in. It's too early to tell how successful that will be or how we haven't had the big presentation yet. That will be coming soon. That feedback and input will be coming soon. If it's successful, then Lucidspark will make us look good. It's worth a lot of money to us.

Some of the basic process features like the circles and squares for texts and the arrows are the most valuable features. One of the most important features that we used was inserting images and resizing them. I don't think we could have used it if we didn't have the smart snapping system for snapping the lines to objects.

We use basic features like object fill and line color. 

It's very intuitive. There were other features that another team member described as the go-to standard for the industry for making process charts. And so they recommended it. They developed a template with it and shared the template with me. It was very easy for me to just create the same thing. 

The user interface is easy to use. There were other things that I was expected to make work like other people had done and they were expected to make things like I had done. Even though we had a template, there were times when we couldn't access each other's template and it was very easy to just go ahead and make it just like they had it. It's very intuitive. It's very easy to figure out where things are and how to use things.

We used the virtual whiteboard for brainstorming high-level ideas a couple of times. There were a couple of meetings where it was really hard to describe on the phone what we wanted to do. So there are times when we circle things and say, "Okay, we need to move this over, put this over there." 

It's not really better than some of the other things out there, but it worked. It was entertaining for the guy that had to draw with it, but there are several things about whiteboards that I just don't like. But it's really not worse than anything else out there, it's just not better.

They have a nice color palette and the color palette is intuitive. What I mean by intuitive is that the colors chosen work really well with the text. If you put text over an object with color behind it, then the text is very visible. So that's very nice. But we worked with the owner of the company to make presentations and she wanted colors that did not make sense but we went ahead and used those anyway. It might be nice to have just a few more default colors set up even if they were the colors that you would have to reverse the text out. Maybe if they were dark and you'd have to use white text on them.

It would be nice to have some of those because everything that we started out with, the boss said, "All of those are pastel colors. So I don't like those. We need something bolder and brighter." That's what we had to go find. If there were some default colors that were bolder and brighter, even though they don't work with texts so well, then we could reverse out the text and make it whiter or something like that. 

They have a grid system for snapping too, and they've done a lot to try to line things up so that the lines don't squiggle when you draw a line between one item and another. Everything has to be lined up. Everything has to be 90 degrees exact. But a lot of other people on the team just throw something together really quickly and the lines are not straight. And so it would be nice to have some feature that eliminates that problem.

I write software, so I know that's probably a very complex issue and they look like they spent a lot of time working on it that still doesn't quite work. That's the only thing that I can think of that might make it better.

I have been using Lucidspark for three weeks.

It's very available. It's very easy to get started and very easy to use. We didn't have to wait on it to update and didn't have to wait on the server or anything. It was very available and very easy to use. There were no problems at all using it.

There were only three of us using it and so I don't know how big it can scale. I'm sure it is scalable.

We don't have plans to increase usage in the future. Since we've used it in the past and it worked well, I'm sure we'll use it again. But I really don't know how much longer or more we will use it.

I have used Visio and I like Visio. I know how to use it. When you're asked to do something quickly and you already know a tool that you can use well, the tendency is to use the tool that you already know. Someone else convinced the boss that this was the best tool. I jumped into this which is a plus for the intuitiveness of their user interface. We were able to get going quickly. It's just as easy, if not easier to use than Visio.

Visio is not really software as a service. It's more of something you install on your system. And so if you're getting started and you have to use it, you would have to install it. Compared with Lucidspark and what we were doing, there are more tools and templates. There is more of an opportunity to get confused and lost. It's a little bit less intuitive. What we were doing with Lucidspark was truly easy and fast and it's online. So you really don't have to do anything to get started or get it going. I really liked that it was very frictionless.

The initial setup was very easy. It was frictionless. Nobody was setting this up for us. And so once the decision was made to go to Lucidspark, we all went out, created accounts, and got started. It was very easy to use.

It's too early to see ROI but the boss was very happy with what we produced and I get paid for that. So I have certainly experienced a return on investment from using it. It's $9.99 a month and I get paid well for that. So I've gotten paid for my investment in it.

They have a good pricing model. I'm an independent contractor and so I don't mind paying $9.99 a month for that when I'm getting paid well to use it and get results with it. So I think that's a good model. If it was $39.99 a month, I certainly wouldn't have chosen to use it.

There are no additional costs to the standard licensing. 

It's the easiest flowcharting process software out there. I would have chosen Visio but since somebody suggested Lucidspark, I decided to try it and it was in fact much easier than Visio to use if you're making process charts or diagrams. I'm thinking about using it for planning and creating process charts of my own, not just for my work. I would recommend it.

I would rate Lucidspark an eight out of ten. I like to give room for improvement to things. The snap and grid system still needs to be fixed so that people are less careful about how they make things look.

I'm an Agile coach, so I use Lucidspark to facilitate retrospectives and user-story workshops.

We're using the latest web version.

As an Agile coach, where I'm currently working, Lucidspark enables me to create a kind of a forum to collaborate. Whether it's with games, whether it's with discussion, whether it's brainstorming, having a tool like Lucidspark has definitely helped us to be more organized in the way we facilitate meetings. Having something that we can present to people and get them to engage with has been very valuable.

I'm also able to use the solution to prioritize ideas. We use Lucidspark for story-boarding and story planning. When I'm facilitating meetings, I get the product owners to talk about features that they want to develop and then put them on the board. Then, I assist the process of discussions where they prioritize the items that they wrote in their sticky notes. As a result, we're able to collaboratively see the prioritization of the work items. We then end up exporting what we've discussed in these meetings to the tool that we use for product development, Jira, and take it from there.

And it allows us to sort ideas, especially when I do retrospectives with my teams. I'm able to ask questions about things that went well and what didn't go well, based on what people put up on the board. I'm able to categorize them and talk about them, and that really does save us time in our meetings. That's especially true in collaboration, with everybody looking at the board and seeing what I'm talking about or what somebody else is talking about. It does save us time rather than getting people to just talk.

In terms of the productivity of our brainstorming sessions, it has probably made us 80 percent more efficient. With things like story-writing sessions, rather than getting people to talk about the user stories they want to work on, or having them go off to Google Sheets, having everybody work together to put their ideas out there and then sort and prioritize those ideas, definitely saves us time, compared to copying and pasting things from Excel documents onto very flat document structures.

The sticky notes are the most valuable feature we use in Lucidspark. In a lot of the meetings that we conduct, we want people to be able to express themselves. They can grab sticky notes to write down an idea they're thinking about. Using the sticky notes, we can talk through each of the notes that my teams use, or we can sort them based on the kind of feedback we're getting from the questions we throw at them.

The solution’s virtual whiteboard for brainstorming is great. It feels like I have an endless board where I can zoom out and draw everybody to what I'm looking at. It's invaluable, especially right now when most people work remotely.

I have also integrated Lucidspark with Microsoft Teams, so that it is connected to my team's daily stand-ups. While people are talking, or they have ideas, or they need to have a discussion after the meeting, they can just grab a sticky note and place it there. That's something that is publicly available for everybody else on the team. This is an important capability.

There is room for improvement with the user interface. It almost feels "uncooked." It sometimes feels like a prototype rather than the real thing.

I have been using Lucidspark for about a month now. I started this job recently and, so far, this is what we've been using. The company itself has been using it for a few months. All our users are scrum masters and Agile coaches.

I haven't experienced any outages or latency problems with Lucidspark.

It scales well. I have not had any problems with scalability. We've had sessions where there have been 50 people participating and I haven't been aware of any problems. In our company, it's the product development team that uses the solution and that's about 100 people.

We are using about 30 to 40 percent of what Lucidspark offers and those features work best for what we use it for. There are other features of Lucidspark that we probably don't require. We don't have plans to expand usage at the moment.

We have not had to call Lucidspark's tech support.

I had always been a Mural person until I started working with this company. In terms of the user interface, Lucidspark feels very basic compared to Mural. The Mural interface seems a little more straightforward. Lucidspark is a little bit intuitive, but that aspect could be better. There have been situations where I was trying to look for a timer, for instance, and I didn't find it right on time. Also, when someone shares something with me or I need to look through one of the boards I created, finding it doesn't feel as intuitive as I would like.

Also, I wish Lucidspark had an iPad app. Maybe it has one but I'm not aware of it. I have to use a computer, and that is not as intuitive compared to when I was using Mural.

Overall, Lucidspark is a very simple, straightforward application. Anybody will pick it up almost immediately. 

The only tip I have is that if you're going to create a line with the arrow, you just have to select "none" for the arrow points. The line and arrow tools are the same thing. That's something that is not very obvious.

In-person meetings will always trump virtual. People like a lot of engagement, even in-person. People are more engaged when you actually see them face to face. You put out a whiteboard and marker, et cetera. With virtual, it's a little challenging because, first of all, you have to walk people who are not as technically inclined through the tool itself, and sometimes on short notice. If I have a workshop that I want to create, I first have to introduce everybody to the tool, because they don't have the time to go through the tool themselves. Remote meetings pose their own challenges.

Primarily, I was using Lucidspark for the whiteboarding and collaboration. The whole thing was initiated because I was trying to work using the workflow on LucidChart, which triggered me to have a kind of a collaboration meeting. Nowadays, because of COVID-19, everything is virtual. So, I thought it would be a good idea to collaborate over this collaborative whiteboard using my flow in LucidChart over to Lucidspark.

Lucidspark was pretty useful because of the integration feature available, e.g., what you do in Lucidchart can be easily rolled over to Lucidspark. However, I feel there could be more integrations built into it, which would help to bring in more easier integrations from work that we have done on other tools, like Jira or Confluence.

Because of COVID-19, we were not able to run our workshops in person because of the situation. This tool helped us run the agenda of our workshops during those times using its collaboration tool, which was pretty useful for us.

It positively affected the productivity of our working and brainstorming sessions. It was definitely a saver for us because we wanted the agenda to be addressed as soon as possible. We were able to do that, and this solution was pretty useful for us.

I was able to consume what I had done on Lucidchart into Lucidspark.

I have used their sticky notes and free hand drawings. The Collaborator Colors feature is important just to be able to segregate individuals for the better interpretation of what you are putting up on the board. 

I found Lucidspark's virtual whiteboard useful, but I still felt there could be more features, like putting up presentations, creating frames, and being able to run it like a presentation. These things would make it better. If they could add more features for presentations and organizing the different sections of the board in a space, which is interlinked to how you can present them efficiently. This would be very helpful.

I started using Lucidspark very recently, for probably a month.

Performance has been fine. It has been pretty good, in fact.

I have not tested scalability.

I initiated it within my company. I'm a product manager. We did this workshop mid-December, and in the workshop, there were around 15 people.

We haven't used the support.

We have been using a couple of whiteboarding or brainstorming solutions. One is Conceptboard and the other is MURAL, which specifically has more collaboration with more features. For example, one of the features that I mentioned was integration with Bluetooth. So, MURAL has more integrations available. MURAL has the presentation capability as well, which is helpful. It also has more templates to choose from as a starting point. As a con, MURAL is just a whiteboarding tool, whereas Lucidspark has Lucidchart to help provide us a flow chatting tool as well, which kind of an advantage on the Lucid side.

Setting up and using it was pretty easy. The setup was just a few minutes. I was able to work soon after.

I personally had a hard time getting the licenses sorted out. In the organizational license, the whole process took a lot of time. Personally, I feel that the licensing could be done much better on that front.

Onboarding it was a challenge for me. They need to work a bit on making users stick to their platform, be it Lucidchart or Lucidspark, then engage them into any kind of paid services. Primarily, this will help people get stuck on their platform who will eventually use it, since they would have their work set up on it rather than the other way around. Instead of using both of these tools, Lucidchart and Lucidspark, I would recommend sticking with one or the other.

I personally believe in-person sessions are more effective for multiple reasons. You can sketch and draw ideas on a virtual whiteboard, but you cannot replicate the total creativity that comes out of a physical session workshop and what happens on a physical whiteboard. One reason is you cannot replicate the creativity that comes out of the whole environment when everybody is in the same room versus when everybody is collaborating over Zoom, or whatever meeting tools that you're using. Another reason is physical presence adds a little bit to the whole discussion as compared to being on a call or meeting on the Internet. Primarily, it is easier to see expressions, the involvement, and have more participation, as compared to a virtual platform where it is more on the individual to kind of take the lead.

I would not say that the tool itself helps prioritize ideas. Because at the end of the day, it is a collaboration platform and more based on the output of the workshop. The workshop helps you prioritize ideas, but I would not specifically credit that to just this tool, or any tool for that matter.

I would rate it around a seven to eight (out of 10). I still feel there is a scope for improvement, but it is pretty good as a baseline. If some things discussed in this review could be worked a bit on, I would definitely prefer using it.

I have used it primarily during conference calls to share things and to use it as a whiteboard tool, so that I am able to draw block diagrams with remote people, just like I would on a whiteboard in person.

Lucidspark has allowed my team to better communicate visually when it comes to explaining how different things work and then how they go together. We do hardware design, primarily, so being able to show how a system goes together structurally is helpful.

It also enables you to prioritize ideas, which is important. When we are having a meeting and want to assign tasks to people, being able to prioritize what people work on first is important to us.

Overall, our brainstorming productivity has been about the same with Lucidspark as when we were in the office. But because we are working remotely, it has been a time-saver and allowed us to be more productive while being in different locations.

In combination with Lucidchart, it is helpful when it comes to moving your ideas from the idea stage to execution. It definitely helps get everybody on the same page and working in the same direction. It keeps everybody going.

It provides that functionality of being able to draw freehand. That is one of the strong points. The block diagramming and being able to draw and then erase is helpful. And then I can save a copy of it. It's great.

The user interface is good. I have used Lucidchart longer than Lucidspark, so I was used to the way their drawing tool works, and that translated well to using this.

The virtual whiteboard is useful for brainstorming and quickly drawing and getting your thoughts out without having to do a formal, formatted drawing. For example, if I am doing a Zoom call, I can just share my screen and I can draw freehand and change colors.

It's also helpful that the Lucid suite can be centrally managed by a unified administration console. Although it is not critically important, it's helpful that one person can control it.

One thing I wish it had is, if I draw a square or a rectangle freehand, that it would actually just draw a nice rectangle; or similarly with a circle. Some sort of automatic shape recognition and formatting would be helpful.

I also wish I had a pen and tablet so I could draw better. I have a hard time drawing freehand with my mouse.

I have been using Lucidspark since it was first announced in September or October, so it has been a few months.

My impression, so far, of the stability and performance of Lucidspark has been that it's great. I use it just about every day.

In terms of the scalability, I understand you can get whole teams of people working on it and that is great. We don't necessarily need to do that at the moment. At any given time there are four to six people working in Lucidspark in our company, all engineers.

As we grow our business, we will increase the number of seats that we have, for sure.

I have not needed to use their technical support.

The initial setup was very simple and very quick. There were no problems whatsoever setting it up since we use it online. There was no install. It was just a matter of logging in and reading through the instructions and getting to work.

We have definitely seen ROI. It has saved a lot of time and frustration in just doing diagramming. Things come out much easier on Lucidchart than on other tools. Lucidspark has been helpful in remote meetings. If we were all in the office, I would possibly not be using Lucidspark, but its biggest appeal is for remote access.

The pricing seems reasonable. Lower would always be good.

As far as drawing tools go, it has been my favorite. I was previously a Visio user and I find Lucidchart to be much more useful than Visio.

I have also evaluated a lot of tools that compete with Lucidchart, and I have liked Lucidchart better than all of them. It's a personal preference. It is just the way one's mind works. Lucidchart draws things intuitively, the way I would like them to be drawn, without having to figure too many different things out. I have a real problem with the Visio works, and I used to use OmniGraffle on the Mac, and Lucidchart is superior in most ways for me.

For me, the Collaborator Colors feature is only moderately important. And when using the solution for remote or virtual brainstorming sessions the activity and engagement levels of users during such sessions, when compared to in-person sessions, is about the same.

I don't think it provides more time to discuss ideas, rather than organizing them. It's about the same as if we were all in the office and doing it in front of a whiteboard. But especially for remote working environments, it has been really handy. I like being able to export the drawing to a PDF and save it for future reference.

Overall, Lucidspark is a useful tool.