Luigi's Box Reviews

The main goal of this solution is to significantly improve the search on our website so that customers can quickly and easily find what they are looking for, thereby increasing our sales and their satisfaction. 

We are working to make searches recognize the different terms and synonyms that customers may use and adapt them to their specific needs. We want the shopping process to be as easy as possible, without unnecessary complications, and customers to have the best possible experience visiting our website, and to quickly get to the products or services they need.

Luigi's Box is a great tool that has helped our e-shop move forward significantly and increased its efficiency. Search on the site is now much more accurate and faster, making it easier for customers to find exactly what they are looking for without unnecessary complications. 

This service is invaluable to us as it improves the overall shopping experience, facilitates the entire process and contributes to higher satisfaction and loyalty of our customers. If you want to take your e-shop to a new level and increase conversions, it is definitely worth a try.

We value the smart search feature the most since it immediately offers relevant results to customers, even if they don't know the exact name of the product. Autocomplete and product suggestions are also great – it helps improve user experience and increase conversions. Analytics is another important tool that gives us insight into what customers are looking for, allowing us to better tailor our offer. Together, these functions significantly contribute to a smooth and efficient purchase.

The product is already at a very high level, but there is always room for further improvements, especially when we want to keep up with specific requirements and rapidly changing market trends. However, we are currently extremely satisfied with it. 

People from the Luigi's Box team are always available, helpful and able to respond to our requests with insight and speed. We appreciate their professional approach, excellent communication and willingness to adapt solutions exactly according to our needs, which greatly facilitates our work and significantly contributes to the satisfaction of our customers. 

Their support is a great support for us and we definitely recommend their services to anyone who wants to take their e-shop to a higher level.

We have been using Luigi's Box for over two years.

Luigi's Box works very reliably so far. Even when we have a lot of customers on the site, for example during sales or holidays, the system runs smoothly and searches are still fast. 

We had no downtime, which is really important for us. We also love that the Luigi's Box team regularly handles updates and is available when we need something, so we're confident that everything will work as it should.

This solution appears to be very scalable, which is a huge advantage for e-shops that plan to grow and expand their assortment.

We've had great satisfaction dealing with support.

Positive

Previously, we only used the classic e-shop setup.

At the beginning, since it was new for us, there were a few worries, but as I mentioned in the previous answers, Luigi's Box is still helpful and they were happy to help us with everything. Now it is much easier, and we know that we can turn to them at any time.

Ask as much and in detail as possible. Every company needs something different, so ask a lot. This will avoid misunderstandings in the future.

Before deciding on Luigi's Box, we did some market research. Luigi's Box was able to bring us everything we needed.

This service really delivers great value, however, it's always a good idea to regularly evaluate its features and performance. 

I recommend working closely with the Luigi's Box team and sharing feedback with them to further tailor the tool to your specific needs. Also, try using all available analytics options that Luigi's Box offers to better understand your customers' behavior. 

Constantly following new trends in e-commerce will help you maximize the benefits that this tool brings.

This e-commerce search tool has significantly enhanced our online shop's search capabilities compared to the basic search function we previously utilized. We have observed noticeable improvements in our search results since its implementation. 

The tool also offers a product recommendation feature, which we plan to explore soon. Implementing the tool was straightforward, primarily due to its compatibility with an XML feed containing all the necessary product information. 

Although using the XML feed proved efficient, for those with the available time and resources, I would recommend implementing the tool through its API to enable real-time data integration. This could potentially offer even greater accuracy and customer satisfaction by reflecting up-to-date inventory and information.

Luigi's Box has been a valuable asset to our organization, particularly in enhancing the search experience for our customers. 

Prior to integrating Luigi's Box, our e-shop's basic search functionality often failed to meet user expectations, leading to frustration and a higher bounce rate. Since implementing Luigi's Box, we've noticed a marked improvement in search accuracy and relevance. This has translated into a more satisfying browsing experience for users, who can now find the products they're looking for more quickly and with less effort. 

Additionally, the improved search functionality has led to increased engagement and potentially higher sales, as customers are more likely to make purchases when they can easily find what they want. 

The tool's analytics capabilities also provide us with valuable insights into user search behavior, allowing us to further refine and optimize our product offerings and search algorithms. 

The most valuable feature of Luigi's Box that we have found is its smart search capability, which leverages data to enhance the user experience. This feature utilizes advanced algorithms to analyze user queries and search behavior, enabling it to deliver highly relevant and accurate search results. What makes this feature particularly impactful is its ability to learn and adapt over time. As more data is gathered, Luigi's Box improves its understanding of customer preferences and trends, thereby refining the search results further.

This smart search capability significantly reduces the time customers spend searching for products, as it anticipates their needs and suggests the most pertinent results. This not only enhances the user experience but also increases the likelihood of conversions, as customers are more satisfied and find what they need quickly. Additionally, by ensuring that users are presented with products they are likely to be interested in, Luigi's Box helps in upselling and cross-selling, thereby potentially increasing the average order value.

More robust guidelines on optimization techniques would be highly valuable. These could be tailored recommendations based on our specific data and user interactions, suggesting adjustments in search algorithms, UX improvements, or even product metadata enhancements.

These improvements and features would not only enhance the usability of Luigi’s Box but also empower businesses to make data-driven decisions that could lead to a more refined search experience and, ultimately, higher customer satisfaction and conversion rates.

I've used the solution for three years.

The stability is good.

The scalability is good.

We have had a good experience with support. They are professional and nice.

Positive

We have not used a different solution previously.

The initial setup is straightforward.

We handled the initial setup in-house.

In terms of ROI, I can't speak to exact numbers, however, there is a definite breakeven.

The product offers good value and fast implementation.

We did look at other options. However, I don't remember the names.

We are a retail e-shop that sells furniture and home accessories. Luigi's Box has several uses here. We use this product as a search tool in our e-shop. Customers can search for the product they need through this tool. 

It has a smart search that corrects typos in texts and recommends similar products. We also have statistics from these customer searches that we can analyze and use to improve our business. We can also use the application to display and promote our current campaigns and events.

Luigi's Box has improved the shopping experience of our customers. Thanks to this product, our customers stay longer in our e-shop and do not leave it as quickly, as Lugis Box will help them find the product they need and are looking for. This increased our conversion rate and increased sales in the e-shop.

Also, thanks to the analytical data from this product, we can, for example, find out what potential products customers would like but could not find the given products in our e-shop. Based on these findings, we can then expand our offer to include these products.

The most useful feature of the Luigi's Box product is the extensive analytics. We can see in beautiful graphs what exactly visitors to our e-shop searched for. We see what searches they did when they couldn't find any product. And if we actually have the product, we can assign to it the keywords that the customer searched for when he did not find the product. This will ensure that in the future, when entering the same keywords, the customer will already find the product. If we don't actually have the product, then thanks to this information we can include it in our e-shop.

Luigi's Box does not need any major improvement. However, it could simplify the implementation on the website. The implementation process is ultimately more complex. The display of advertisements and current promotions could also be improved. The problem is that when I add a banner campaign, it takes a long time before it starts to appear in the product. Also, when the campaign ends, and I want to remove the advertising banner, it takes longer until the banner is actually removed from the search.

I've used the solution for one year.

We had our own solution from the e-shop developer. However, it was not enough for us.

The price corresponds to what Luigi's Box offers.

Based on the reviews, we decided on Luigi's Box, and we don't regret it.

I recommend it for all e-shops that have a lot of different products on offer.

We are an e-shop with furniture that we sell in several countries. This product is mainly used to search for products in our e-shop for our customers. 

However, it offers many other advantages. Luigi's Box also uses artificial intelligence to recommend suitable products for our customers to buy. It also provides us with excellent analytics, which allows us to find a lot of useful information, such as what our shortcomings are, what we could improve, and what, on the contrary, we are doing well.

We can recommend more relevant products to customers and find out which products could potentially be sold in our e-shop. 

The product can remove text typos; thanks to this, we can keep the customer in our e-shop longer. 

Thanks to search ads, we can better promote our advertising campaigns. However, it also has minor flaws that could be eliminated in the future. 

When setting up banner ads, it takes a long time for the banners to appear in the search window. Also, after removing ad banners, it takes a long time for them to be removed from the search window.

Thanks to Luigi's Box, we can keep customers in our e-shop, as it can search even with typos in the text and we can find out which products could potentially be sold thanks to the excellent analytics that this product provides us. 

In analytics, we can see what our visitors can't find with us, because we can look in history to see what products they wanted to search for and couldn't find. We can see the exact number of people who wanted to find something. 

Also, if we have the product but people were looking for it under a different name and couldn't find it, we will find out thanks to Luigi's Box and be able to fix it.

When setting up banner ads in the search window, it takes a long time for the banners to appear. Also, after removing the banner ads, it takes a long time for them to be removed from the search. 

The product really has no major flaws. Perhaps its user interface deserves a more modern and clear design, or a simpler implementation of the product on the e-shop would also be good. But these are just small things that do not interfere with the product's functionality at all.

I've used the solution for one year.

I have not experienced any problems with stability. Everything always runs smoothly.

Luigi's Box handles everything we need.

Support always responds to our messages and solves our requests.

Positive

We did not previously use different solutions.

It took some time to set up. However, it wasn't too complicated

We handled the solution in-house.

The price is appropriate for the functionality of the product.

We wanted to use a solution from our e-shop supplier. However, Luigi's Box offered much more functionality

I definitely recommend this to e-shops that have a large number of different products.