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Cyber Security Analyst with 1-10 employees
Real User
Enables us to see details on vulnerabilities and connections and it identifies any unauthenticated extensions
Pros and Cons
  • "I find the vulnerability management section of Microsoft Defender for Endpoint to be very useful for organizations."
  • "The time to generate certain alerts on our dashboard can take between 45 minutes to an hour, and I am unsure of the factors that influence this duration."

What is our primary use case?

We use Microsoft Defender for Endpoint to prevent traffic attacks. The solution displays each attack through Symantec. Therefore, we do not need to develop any use cases. It will detect anomalies using machine learning in Defender for Endpoint. It collects logs from the sensor, which include all mission data from the Windows sensor. The machine logs will then be sent to the cloud for analysis, and for every anomaly found, an alert is generated in our console.

How has it helped my organization?

Microsoft Defender for Endpoint provides comprehensive threat visibility. It allows for file analysis, checking unsupported files in the system, and accessing the Mission Live console. Unused files can be deleted, and suspicious files are analyzed and checked for viruses on the platform. In cases where a file has numerous detections from different security vendors, it is quarantined, blocking it in the organization. Care is taken to avoid quarantining legitimate files to prevent disruption. Additionally, there are numerous advanced configuration options available.

It helps us prioritize threats across our entire enterprise. We receive notifications for any advanced threats and can also identify if there is an advanced threat within our organization. Additionally, we can view the different priorities, such as high, medium, or low, and understand the severity of the alerts. For high and medium alerts, we can take immediate action, such as isolating the machines from the network.

We also utilize Microsoft Elastic Cloud and EnCase. I believe the integration is straightforward, but I was only responsible for monitoring after the integration had been completed.

Microsoft offers four products that can seamlessly work together and be accessed through one console. These products are Microsoft Defender for Identity, Microsoft Defender for Endpoint, Microsoft Defender for Office 365, and Microsoft CloudApp Security. With the appropriate license, we can subscribe to all four solutions from the Microsoft security website.

Sentinel allows us to collect data from our entire ecosystem and seamlessly integrate the log files with an API.

Microsoft Sentinel allows us to investigate threats and respond swiftly from a centralized platform. We possess the capability to generate customized queries and delve deep into the logs.

Microsoft Sentinel also has built-in SOAR, UEBA, and threat intelligence capabilities. The playbooks make the security analyst's job much easier. If there is unwanted software, we can configure a notification from the playbook to send the user a message or block the IOCs.

Defender for Endpoint aids our organization by enabling us to monitor the antivirus status on devices to ensure they are up-to-date. We can also access vulnerability details that we can share with the vulnerability team to promptly apply necessary patches. Additionally, it allows us to identify any pending configurations, streamlining our security analysis process.

It helped eliminate having to look at multiple dashboards and gave us one XDR dashboard for everything.

Microsoft Defender for Endpoint's threat intelligence assists us in proactively preparing for potential threats before they strike. Any threats detected by Microsoft Defender for Endpoint are automatically blocked, while for those that are not, we have the option to block them manually.

What is most valuable?

I find the vulnerability management section of Microsoft Defender for Endpoint to be very useful for organizations. It provides details on vulnerabilities, connection, and software vulnerabilities, and identifies any unauthenticated extensions. The Secure Score option is also helpful for reviewing configurations. In a project to improve Secure Score, we reviewed configurations on a weekly basis and implemented changes gradually. Each section (Identity, Endpoint, Encryption) can be configured phase by phase, and the changes are tracked through a graph. Comparing our Secure Score with other organizations is also possible. From a security perspective, Microsoft Defender for Endpoint is easy to understand and facilitates advanced investigations.

What needs improvement?

The time to generate certain alerts on our dashboard can take between 45 minutes to an hour, and I am unsure of the factors that influence this duration. When I analyze the logs, I notice that some incidents occurred an hour before the alert was generated and sent to the console. This suggests that we are not detecting threats in real-time. Additionally, we encountered another issue with the dashboard while monitoring multiple organizations. One organization received a notification that 70 of their machines were at risk, while the other organizations only had five or ten machines at risk. Upon checking all 70 machines, we found no alerts or vulnerabilities in the logs. We submitted a ticket and provided the logs to Microsoft, but they were unable to offer a proper explanation for the triggered alert on those machines being at risk.

We were experiencing high CPU usage issues on the servers and found that Microsoft Defender for Endpoint was the root cause. We reached out to Microsoft and, after two weeks, they provided us with a solution to edit the registry keys and update the software.

Buyer's Guide
Microsoft Defender for Endpoint
May 2025
Learn what your peers think about Microsoft Defender for Endpoint. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
851,823 professionals have used our research since 2012.

For how long have I used the solution?

I have been using Microsoft Defender for Endpoint for two years.

What do I think about the stability of the solution?

The stability is good.

How are customer service and support?

The technical support team is good.

How was the initial setup?

The initial setup is simple. We can deploy using Microsoft SCCM and provide the onboarding package to SCCM. 

What's my experience with pricing, setup cost, and licensing?

There are different licenses, such as E3 and E5. With an E5 license, we can access all the solutions, which is better, but the cost is high. However, it is still valuable from a security perspective.

What other advice do I have?

I give Microsoft Defender for Endpoint an eight out of ten.

We deployed Microsoft Defender for Endpoint and CrowdStrike together in one organization. While Microsoft Defender for Endpoint displayed valid alerts, there were no alerts in CrowdStrike.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Chief Executive Officer at Apollo Asset Management Company
Real User
Its files and folder protection ensures no changes can made to endpoint folders and files without the user being aware
Pros and Cons
  • "It is quite stable. We have not had any cases, i.e., viruses, that would require a reboot, etc. We have never had a situation where we needed to reinstall the tools as a result of the Defender application or a feature being corrupt."
  • "The folders and files protection are its most valuable features. These have been valuable because of the increase in ransomware attacks. With these two features, I can ensure that no changes have been made to our system or endpoint folders and files without the user being aware."
  • "I wish they would extend the use of the Security Central portal, even for the free option of Defender. Because, as companies grow, it is labor intensive to manage the AV and detection part of it. For companies already subscribed to Office 365, I think this would be a good enhancement."

What is our primary use case?

We are using it as the antivirus as well as the malware protection.

How has it helped my organization?

We have not had any attacks, in terms of viruses, worms, or ransomware, in the last three years.

The impact of the solution has been minimal. Employees can work with any interruptions.

What is most valuable?

The folders and files protection are its most valuable features. These have been valuable because of the increase in ransomware attacks. With these two features, I can ensure that no changes have been made to our system or endpoint folders and files without the user being aware.

What needs improvement?

I wish they would extend the use of the Security Central portal, even for the free option of Defender. Because, as companies grow, it is labor intensive to manage the AV and detection part of it. For companies already subscribed to Office 365, I think this would be a good enhancement.

For how long have I used the solution?

I have been using it for three years.

What do I think about the stability of the solution?

It is quite stable. We have not had any cases, i.e., viruses, that would require a reboot, etc. We have never had a situation where we needed to reinstall the tools as a result of the Defender application or a feature being corrupt.

Four IT support technicians are responsible for administrating Microsoft Defender in our organization. They make sure that upgrades and updates are done in a good timeframe.

What do I think about the scalability of the solution?

Its scalability is good enough. As long as you deploy the OS, you will keep on deploying Microsoft Defender automatically. This is a good option.

We have about 375 endpoints.

How are customer service and technical support?

I have never used their support.

Which solution did I use previously and why did I switch?

Before Microsoft Defender, we were using Bitdefender. Before Bitdefender, we were using McAfee Symantec.

We switched to Microsoft Defender because there was a change of ownership for the company in 2017.

We went for Microsoft Defender once we were informed that it would be part of our Office 365 package. So, we combined the licensing for the OS with Office 365. Yeah. We thought it was a good bargain.

How was the initial setup?

The initial setup was straightforward.

The deployment takes a maximum of half an hour.

What was our ROI?

We have seen ROI. Most of the other competing alternatives will cost up to around $30 per user device. We average 400 devices. Therefore, the amount that we save each year is 400 times $30.

What's my experience with pricing, setup cost, and licensing?

We have been using the free version.

What other advice do I have?

Microsoft Defender is good enough as long as you ensure the environment is well-patched and secure, then even the free option will be sufficient to take care of the entire ground.

We are not looking to increase usage at the moment because of the underlying economic situation.

I would rate this solution as nine out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Microsoft Defender for Endpoint
May 2025
Learn what your peers think about Microsoft Defender for Endpoint. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
851,823 professionals have used our research since 2012.
Anthony Alvarico - PeerSpot reviewer
Deliver Practice Director at DynTek
MSP
Top 10Leaderboard
Easy to manage, updated frequently, and comes included with Windows
Pros and Cons
  • "The patch management is very easy, as it can be done automatically or added to a schedule."
  • "I would like to see better integration with their other security products to give better visibility from a higher level."

What is our primary use case?

We are a consulting company and we use this product for endpoint protection across the company, as well as for our clients.

How has it helped my organization?

Windows Defender makes it easy to streamline the updates so we don't really worry about managing it.

What is most valuable?

The patch management is very easy, as it can be done automatically or added to a schedule. This will update all of the virus signatures.

We have a hook from our on-premises application to the cloud services for advanced threat protection, so the management is in the cloud. Centralized management allows us to schedule malware scans.

When you hook it up to the cloud's advanced threat protection, it gives you more than protection from ransomware. It covers different types of malware and allows you to see what malicious software is being executed on the machine.

The product allows you to manage your machine through it, similarly to the way SCCM does.

What needs improvement?

I would like to see better integration with their other security products to give better visibility from a higher level. Integrating with email, Azure, identity management, and other security applications, putting them all together, would be very good.

The first level of technical support is not very useful and it sometimes takes time to escalate to somebody more knowledgeable.

For how long have I used the solution?

We have been using Microsoft Windows Defender for years.

What do I think about the stability of the solution?

This product is pretty stable.

What do I think about the scalability of the solution?

We have had no issues with scalability. We deploy it anywhere from a small environment with a hundred users, to a large environment with 15,000 to 20,000 endpoints. The majority of our clients are small to medium-sized, with 3,000 to 4,000 users in the mid-range.

How are customer service and technical support?

I would rate Microsoft's technical support an eight out of ten. At the first level, the support is very limited. You have to escalate it to the more senior team to get good value.

Which solution did I use previously and why did I switch?

Some of our clients have used different products from vendors such as Symantec and McAfee, and they were not happy with them. We steered them towards Windows Defender and they switched because of the ATP hook to the cloud.

With other products, you have a management console, so you have to push the signature updates. We still do that now, but it's all in the cloud.

Both Symantec and McAfee come at an additional charge because they are not included in the operating system.

How was the initial setup?

The initial setup is very straightforward.

What's my experience with pricing, setup cost, and licensing?

We are using the version that is included with Windows 10. If you don't purchase the advanced threat protection then there is no additional charge.

What other advice do I have?

My advice for anybody who is implementing Windows Defender is to purchase the ATP, which is in addition to the version that comes with Windows 10. This will allow you to really get the benefits and manage your organization's endpoints as a whole. This requires a presence in the Microsoft environment, such as a subscription to Office 365 or Azure.

I think that people should explore Windows Defender before looking at third-party products. While they are not a pioneer in anti-malware and anti-virus software, they are attacking it and they have a good budget. The advanced threat protection has a large cloud presence in Azure that we can take advantage of, and they update their product frequently. As soon as there is a new threat, they act on it right away.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
WPS Security Engineer at a tech services company with 201-500 employees
Real User
Top 5
Provides stable content filtering, and good visibility, but the support needs improvement
Pros and Cons
  • "Microsoft Defender for Endpoint's WCS function, a content filtering solution, has proven to be the most useful, stable, and reliable option for our current needs."
  • "The product development team makes frequent changes that affect the stability of the solution."

What is our primary use case?

We use Microsoft Defender for Endpoint as our EDR solution on all of our user endpoints.

How has it helped my organization?

Microsoft Defender for Endpoint provides comprehensive visibility into endpoint security. I've been impressed with its ability to detect and monitor threats without any noticeable gaps in coverage.

We use the entire suite of Microsoft products, which are all integrated. Integrating them is very easy. However, getting them to function as expected after integration was a little more difficult.

The integrated solutions work together to deliver detection and response. However, their behavior may not always align with our expectations.

The implementation of Microsoft Defender for Endpoint has enhanced our organization's security posture by augmenting our visibility, particularly through the integration of MDE, Sentinel, and Defender for Cloud Apps. Additionally, Intune, when utilized in conjunction with these products, provides comprehensive insights into identity and device risks. The deployment began about three years ago before I joined the company. In terms of EDR or just basic visibility, that was achieved within the first year or so. However, we are still working towards a holistic vision of visibility, especially with Defender for Cloud Apps.

Microsoft Defender for Endpoint consolidates multiple dashboards, as all of our security products are Microsoft-based, simplifying our security management.

Microsoft Defender for Endpoint has saved us time compared to our previous solution, which was an on-premises Trellix EDR solution. This is especially evident in the areas of maintenance and operations.

What is most valuable?

Microsoft Defender for Endpoint's WCS function, a content filtering solution, has proven to be the most useful, stable, and reliable option for our current needs.

What needs improvement?

Defender for Cloud Apps is one of the most significant products that Microsoft could improve. We've encountered several limitations with Defender for Cloud Apps, such as the inability to create custom cloud applications and add URLs. These features would be valuable for the scoping feature in Defender for Cloud Apps, as each application can currently only have one scope. It cannot have multiple scopes, meaning that an application cannot be blocked for some device groups and allowed for others. This is another limitation we've encountered frequently.

The technical support is slow to respond.

The product development team makes frequent changes that affect the stability of the solution.

For how long have I used the solution?

I am currently using Microsoft Defender for Endpoint. 

What do I think about the stability of the solution?

Microsoft Defender for Endpoint is generally stable, but the frequent product changes made by the development team have caused several instances of unusability this year. These changes often introduce bugs that disrupt web functionality, bringing it to a standstill. While the product itself is stable when not affected by these bugs, the recurring issue has occurred three or four times in the past year.

What do I think about the scalability of the solution?

Microsoft Defender for Endpoint is as scalable as any other cloud-based EDR solution. I would give the scalability a nine out of ten.

How are customer service and support?

The technical support is slow to respond and very log-focused.

How would you rate customer service and support?

Neutral

How was the initial setup?

The deployment process is straightforward. We can utilize a script for Intune that can be deployed through SCCM.

What's my experience with pricing, setup cost, and licensing?

The base price for an E5 license, which includes Enterprise Mobility + Security E5, is $57 per user per month. However, there are additional costs for certain security features, such as Premium Threat and Vulnerability Management and Insider Risk Management.

What other advice do I have?

I would rate Microsoft Defender for Endpoint six out of ten. The support and product development team need to improve.

We have deployed Microsoft Defender for Endpoint across the globe on all of our endpoints.

Microsoft Defender for Endpoint updates itself so there is no need for maintenance.

It is advisable to always exercise patience with technical support and occasionally guide them in the right direction. Otherwise, they may become overly focused on irrelevant logs. Additionally, it is crucial to always have a contingency plan in place in case Microsoft Defender for Endpoint encounters unforeseen challenges.

The effectiveness of both best-of-breed and single-vendor security suite methodologies hinges on seamless integration. When products integrate effectively, they provide a unified view of the security landscape, enabling comprehensive monitoring and threat detection. A SIEM, XDR, or similar tool can serve as this centralized dashboard, providing a single pane of glass for security operations. By centralizing visibility and streamlining response times, organizations can effectively achieve their information security analysis and response objectives.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Mahmoud Eldeep - PeerSpot reviewer
Security Team Lead at Global Brands Group
Real User
Real-time detection, easy to deploy, and scalable
Pros and Cons
  • "Real-time detection and cloud-based delivery of detections are highly efficient."
  • "The application control feature requires improvement."

What is our primary use case?

We use Microsoft Defender for Endpoint to secure our customers' networks. One of the main reasons we chose this solution is its seamless integration with other Microsoft products, including Security. This integration enables the efficient exchange of signals and facilitates incident investigation and correlation with other security measures. Therefore, we recommend Microsoft Defender to our customers for robust endpoint security. 

Microsoft has been recognized as a leader in Gartner reports for two consecutive years for their exceptional threat-capturing abilities within their division. In comparison to other solutions, Microsoft Defender Endpoint Security offers a wide range of features, and the benefit of integration with other solutions makes it a more powerful product. This is in contrast to individual products from separate vendors, which lack default integrations and may not offer visibility over other endpoints in our environment.

How has it helped my organization?

The solution provides a high level of visibility into threats and is integrated with other solutions such as Microsoft Defender for Identity. This integration enables the solution to receive signals from Microsoft Defender for Identity, which are then relayed to users who attempt to log in to an infected device. If the threat originates from Microsoft Defender or Office 365, users are alerted and advised not to open any suspicious links or attachments. This integration greatly enhances the investigation experience and is extremely useful in the detection and analysis of potential threats.

Microsoft Defender for Endpoint helps prioritize the threats across our organization.

The automatic investigation response is the key feature of Microsoft Defender for Endpoint. It enables us to concentrate on the critical incidents related to the endpoint or machines. This capability enables the security team to focus on the most significant alerts or incidents related to the device's self-analytics. Prioritizing our investigations and responses with Microsoft Defender for Endpoint is crucial.

The integration with Microsoft solutions is smooth, and integrating with other products can be done with just one click.

In most cases, the solutions work natively together to deliver coordinated detection responses across our environment, which is very helpful.

The comprehensiveness of threat protection offered by Microsoft's solutions is extensive. These solutions can thoroughly investigate all resources in an organization when deployed correctly according to best practices. They can detect any threats related to email, endpoints, and identity attacks, whether on-premises or in the cloud.

Microsoft Defender for Endpoint has been instrumental in enhancing our organization's operations. It detects the majority of threats aimed at our devices, aiding us in our efforts to combat threats. Additionally, it expedites the investigation process by running playbooks on incidents. This saves us time and increases efficiency. Furthermore, the integration capabilities of Microsoft Defender for Endpoint allow us to address the source of the threat by partnering it with other solutions. Microsoft Defender for Endpoint can be integrated with Microsoft Intune, allowing us to provide device signals to the latter. This permits us to grant or deny access to specific sources based on device signals.

The solution assists in automating routine tasks and streamlines the identification of high-value alerts. When used in conjunction with Microsoft Sentinel, which is highly effective in detection and comprehensive investigations, the quality of high-value alerts is excellent.

Microsoft Defender for Endpoint has eliminated the need to access multiple dashboards and provided us with a single XDR dashboard. Instead of logging into five different portals to investigate a threat, we only need to access one portal, Microsoft Defender for Endpoint. This portal collects signals from various solutions and integrates them into a single incident, providing a comprehensive view of the detection from different sources in one place. This improves our visibility and simplifies the threat investigation process.

Having a consolidated dashboard saves us a significant amount of time by eliminating the need to log into multiple portals. This single portal can be used for investigation purposes and can relate to various aspects. It simplifies the process of monitoring a multitude of sources or resources in the environment, making it easier to detect and investigate potential issues. A consolidated dashboard improves collections and visibility, streamlining the investigation process.

The threat intelligence provided by the solution helps us prepare for potential threats and take proactive measures before they occur. Many of Microsoft's security solutions now depend on Microsoft's security intelligence. The ISG collects signals from various products worldwide, providing extensive information on recent global threats targeting different products. Integrating with Microsoft Defender for Endpoint, this information is particularly helpful.

The solution has helped us save time. I suggested that we check Microsoft Defender for Endpoint daily to review the latest incidents that occurred during the process. We can quickly examine the incident and then take action based on the recommendations provided by either Microsoft Defender for Endpoint or Microsoft 365 Defender, as it consolidates the signals.

This solution is cost-effective since we would otherwise have to pay for multiple licenses if we were to use various solutions. Additionally, we prefer not to subscribe to multiple vendors for different services. By integrating these features, we save time, and they are already integrated by default, unlike other vendors who may not offer this feature or integration.

What is most valuable?

Real-time detection and cloud-based delivery of detections are highly efficient. I have deployed the Microsoft Application Control which I found to be very effective, albeit difficult to deploy. I have implemented point guard and attack deduction rules which enable me to identify attack locations effectively. Microsoft Defender for Endpoint has several excellent features, and the correlation of alerts and investigation experiences within the platform helps lead investigations

What needs improvement?

The application control feature requires improvement. It is currently challenging to detect and fine-tune the application control policies. A better GUI is needed for configuring the policies, beyond the current partial console, such as a third-party or Microsoft tool. Additionally, more documentation is required for the application control section as there is currently none available in Microsoft's resources. This lack of documentation can make the process confusing.

The policy configuration has room for improvement. Currently, we require additional solutions to configure policies for Microsoft Defender for Endpoint. We need either Microsoft Intune or a new policy object. It seems many individuals find this process confusing. It is perplexing to me why we must configure policies using different solutions when ideally, we should have all configurations for Microsoft Defender for Endpoint in a single portal. It would be more practical to configure policies directly within Microsoft Defender for Endpoint, rather than using external solutions.

For how long have I used the solution?

I have been using the solution for three years.

What do I think about the stability of the solution?

Microsoft Defender for Endpoint is stable.

What do I think about the scalability of the solution?

Microsoft Defender for Endpoint is scalable.

Which solution did I use previously and why did I switch?

I previously used Trend Micro Apex One, but I've found that Microsoft Defender for Endpoint has more benefits. Although I haven't worked with the full suite of Trend Micro, I believe that their Suite is also highly effective. However, I have experience using the full suite of Microsoft Defender, and I find it to be a more powerful tool for threat detection. While Trend Micro Apex One is easy to implement, has a seamless implementation experience, and is superior when it comes to policy configuration; For threat detection capabilities, Microsoft Defender for Endpoint is stronger.

How was the initial setup?

The initial setup is straightforward because we just need to onboard devices, through a script, employment, onboarding package, or any other MDM Solution like Intune. The deployment takes between four and eight hours and requires a maximum of two people.

What about the implementation team?

We implement the solution for our customers.

What's my experience with pricing, setup cost, and licensing?

Microsoft Defender for Endpoint can be costly as a standalone solution. However, when included in a bundled license with other Microsoft solutions, it becomes a cost-effective option. Microsoft Defender for Endpoint provides excellent value for our organization.

There is an additional cost for Microsoft Premier support.

What other advice do I have?

I give the solution an eight out of ten.

Microsoft Defender for Endpoint is deployed across multiple locations and departments. The solution can be used for enterprise, medium, and small businesses but can be expensive for SMBs.

To achieve success with Microsoft Defender for Endpoint, it is crucial to establish best practices and ensure full deployment without causing any disruptions to business productivity. Simply enabling all features without understanding their impact could lead to interruptions in productivity. By adhering to best practices and carefully assessing the impact of each policy, we can ensure a smooth and effective implementation.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Luca Vitali - PeerSpot reviewer
Modern Workplace Technical Team Manager at a tech services company with 11-50 employees
Consultant
Helps us prioritize threats across our enterprise and gives us better perception of incoming and active threats
Pros and Cons
  • "The attack surface reduction rules are the most valuable. We're able to have unattended remediation actions when the solution works side by side with a local antivirus like Microsoft Defender or Kaspersky. The attack surface reduction rules help us to proactively block and stop threats."
  • "Reporting could be improved. I would like to see how many security incidents occurred in the last six months, how many devices were highly exposed to security risks, and how many devices were actually compromised."

What is our primary use case?

Our target is to have control over protected endpoints. As a centralized console dashboard, we want to see the exposure level and security weaknesses associated with those protected endpoints.

We are a consultancy company and a Microsoft Gold partner, so we are strictly attached to the Microsoft stack. We have used Microsoft Defender for Cloud for some of our customers on a few occasions.

The solution is deployed on the cloud. From an infrastructure point of view, it's on Microsoft and likely would be geo-distributed. The solution is typically deployed for all endpoints that require cloud protection in an organization. If a company has 300 devices, typically all 300 devices are connected. It doesn't make sense to divide profiles for different departments.

On average, we have 300 to 600 devices and a similar amount of users. In a few cases, we have Defender for Endpoint protecting shared workstations.

How has it helped my organization?

The solution helps us prioritize threats across our enterprise. If we're talking about projected vulnerabilities, like an outdated web browser, then there's a different priority associated with that. Conversely, if we have an endpoint out of data, like outdated Windows security patches, it will be registered with a different, higher priority. It helps a lot.

Sentinel enables us to natively ingest data from our entire ecosystem. By design, Microsoft ingests data from Office 365 to Sentinel.

This ingestion of data is critical to our security operations. Without data ingestion, nothing is shown in the dashboard or in the security and compliance portal. If it stops, we don't have data to analyze.

Sentinel enables us to investigate threats and respond holistically from one place. There are threat investigations directly in the portal, which depends on the license. This feature is really important for enterprise-class companies that have a huge emphasis on security.

Since using this solution, we have seen a better perception of incoming and active threats. We're able to see weaknesses or misconfigurations in applications and operating systems for devices.

It definitely takes time to realize benefits from the time of deployment. After we deployed the agent for Microsoft Defender for Endpoint, it took about a week to collect data.

Defender for Endpoint doesn't help us automate routine tasks or automate finding high-value alerts. The most valuable feature is attack surface reduction rules, and in this case, we have an automated response. It's a lot like SOAR, which helps to contain security risks in an unmanned way, but it's limited to just that feature.

This solution absolutely eliminated the need to look at multiple dashboards because we have one XDR. It's a worthy capability that helps a lot. Having one dashboard makes our security operations more seamless. To retrieve data, we consult different places within the portal.

The solution's threat intelligence helps us prepare for potential threats before they hit and take proactive steps.

The solution saves us time, but it depends on the point of view. It helps to have a better understanding and outlook on our current situation within our organization and plan proactively for tasks in order to improve our security score.

We saved money by not needing to buy additional pieces of software or deploying additional infrastructure for an on-premises security product.

It also depends on the competitor and the infrastructure required.

Detection and response take minutes because as soon as something is compromised or something happens within our organization, an alert will be triggered within minutes. After we receive an email with an alert, we are likely to start the analysis and remediation if it exceeds or doesn't fall within the scope of the attack surface reduction rules.

What is most valuable?

The attack surface reduction rules are the most valuable. We're able to have unattended remediation actions when the solution works side by side with a local antivirus like Microsoft Defender or Kaspersky. The attack surface reduction rules help us to proactively block and stop threats.

The visibility into threats is fair. It's accurate and gives us control over threats.

Prioritization is pretty important to us because we need to concentrate on new threats with higher risks associated with them.

Generally speaking, Microsoft Defender for Endpoint, along with Sentinel, provides fair, decent capabilities but it depends on the situation.

What needs improvement?

Reporting could be improved. I would like to see how many security incidents occurred in the last six months, how many devices were highly exposed to security risks, and how many devices were actually compromised.

For how long have I used the solution?

I have worked with this solution for more than a year.

What do I think about the stability of the solution?

It's very stable.

Generally speaking, there are no bugs or glitches. We have had issues twice in the past two months, but nothing too critical. Before those two occasions, it hadn't happened in a year or more.

What do I think about the scalability of the solution?

It's highly scalable considering it's a SaaS solution.

How are customer service and support?

I would rate technical support an eight out of ten. It depends on the support engineer who is working on the problem.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We used Kaspersky, but the version is exactly comparable to Microsoft Defender for Endpoint.

We switched to Microsoft for better integration. It integrates very well with the Microsoft antivirus, so we don't have to deploy additional infrastructure or an additional piece of software. We have extended security controls over Windows devices especially and a single dashboard.

There is also integration with Intune, which is the MDM from Microsoft.

How was the initial setup?

The initial setup was absolutely straightforward. We spent some time reading the documentation in order to understand how the setup and agent deployment worked, but then it was pretty straightforward.

It took a couple of hours to deploy the solution. Assuming you have the current licenses, you need to enable the features at the tenant level, and then you have to create a policy to distribute the Defender for the Endpoint sensor.

One person is sufficient to set up and onboard devices. The solution doesn't require any maintenance because the solution is upgraded from the cloud. Maintenance is very limited.

What was our ROI?

We have absolutely received ROI. Initially, it's time-consuming to understand how to onboard devices and start protecting them, but it's pretty easy to replicate the configuration across different customers.

What's my experience with pricing, setup cost, and licensing?

The price is fair for the features Microsoft delivers. If you want tailor-made features, you have to mix different licenses. It isn't straightforward.

Intune is an additional cost. Microsoft Defender for Endpoint works really well with Intune, but you may decide to go for a license that encompasses Microsoft Defender for Endpoint, Microsoft Defender for Identity, and Intune, which is typically a Microsoft E5 license.

Which other solutions did I evaluate?

I evaluated other solutions, but the decision diverted to Microsoft products because we have a Microsoft partnership. I requested more information from PeerSpot about the differences between Microsoft Defender for Endpoint and Sophos Intercept X because I had to provide a business justification to a customer in order to go for Microsoft Defender for Endpoint.

What other advice do I have?

I would rate this solution an eight out of ten.

There are pros and cons to having a best-of-breed strategy versus a single vendor security suite. I would go for a single vendor security solution just to have convergence but it depends. Considering the fact that I'm working for a Microsoft Gold partner, I haven't had the occasion to make a comparison.

I would recommend implementing Microsoft Defender for Endpoint. My advice is to use Intune to have better control, especially for Microsoft devices. I would also advise using third-party local antivirus solutions rather than relying on Microsoft Defender Antivirus, which is a lock-in to a single vendor.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
reviewer1633539 - PeerSpot reviewer
Manager at a recruiting/HR firm with 51-200 employees
Real User
Supports centralized management, provides complete visibility, and reduces management costs
Pros and Cons
  • "We had Norton Antivirus before, and with Norton, we didn't have a way to centrally manage a lot of features. Defender allowed us to deploy it from our Office 365 admin console. That is probably the biggest thing that made us go with Defender."
  • "One thing that was lacking in Defender was web filtering. Its web filtering wasn't as comprehensive. Sophos was a little bit better than Defender for blocking URLs or installing programs."

What is our primary use case?

We're using it for endpoint security.

How has it helped my organization?

We are able to get quite a lot of details about the laptops that we have across the organization. I would rate it pretty high in terms of visibility into our environment.

We are better able to see or get alerts on things that we might not have been able to see before. With Norton, for example, we didn't have a centrally managed system. All we could see was that a node had some threat on it, and we had to manually log into that node and work with the user to figure out what that threat was. With Defender, we are able to see all of that through the console instead of having to reach out to the user, which speeds up the process of figuring out what type of vulnerability we're looking at, and we are able to run scans and do other things remotely without having to interact with the user anything. It speeds up our process of detecting vulnerabilities and threats.

It has significantly reduced the amount of time to respond to threats and manage threats.

It has definitely improved our security, and it also helped us in reducing management costs.

What is most valuable?

We had Norton Antivirus before, and with Norton, we didn't have a way to centrally manage a lot of features. Defender allowed us to deploy it from our Office 365 admin console. That is probably the biggest thing that made us go with Defender.

Since we moved to Defender, we have more visibility into our security posture for our devices across the organization. We can not only see how the devices are doing as far as AV is concerned; we can also see any threats that might come up. We get alerts on those as well, which is very useful for us.

What needs improvement?

One thing that was lacking in Defender was web filtering. Its web filtering wasn't as comprehensive. Sophos was a little bit better than Defender for blocking URLs or installing programs. 

In terms of additional features, we have more features than we use. We haven't really had a chance to dig too deep into it. 

For how long have I used the solution?

We've been using this solution for about a year.

What do I think about the stability of the solution?

So far, so good. We haven't had any issues related to the service not being available or anything like that.

What do I think about the scalability of the solution?

It is highly scalable. We were able to deploy it across the organization fairly quickly. It is also pretty straightforward to add users or remove users.

We use Office 365 and Azure AD. We have somewhere around 400 users dispersed across the USA.

How are customer service and support?

When we reached out for support, there were times when it took a little bit longer than we liked, but once we were able to engage with their support, we were able to get the resolution fairly quickly.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We were using Norton as our endpoint antivirus solution. We switched so that we are able to centrally manage endpoint security.

How was the initial setup?

My team implemented it, and I was in charge of overseeing the deployment.

We're a small team managing about 400 users across the organization. A lot of them are remote, especially since the pandemic. We have a couple of administrators who are responsible for checking Defender and just keeping on top of our security.

What was our ROI?

We have definitely seen improvements in terms of quickly being able to manage threats and being able to centrally manage everything.

What's my experience with pricing, setup cost, and licensing?

We mostly use Microsoft products. We use Office 365, and we use Azure. We're also a Microsoft partner. So, the licensing was much cheaper for us, and at the same time, a lot of the features that we were looking for were included in Defender.

We were trying to get our firm the security certification for government contracting. One of the requirements was to upgrade our Microsoft licensing to a level to be able to use the government cloud. We found out that the required licensing already included Defender. So, it helped us kill two birds with one stone. It was much easier for us to convince the executives to go with it.

Which other solutions did I evaluate?

We did evaluate other options. CrowdStrike was one of the solutions we looked at. It was a pretty good option, and then there was Trend Micro. Symantec was another one, and then there was also Sophos. Those were the options that we were looking at.

Some of them were priced prohibitive for us. Sophos was a pretty good solution, but it was pretty expensive as compared to some of the other options. Trend Micro was good, but the management interface was lacking for us. It didn't have some of the features that we were looking for. Symantec was just expensive, and their centralized management was also not that great. So, both Trend Micro and Symantec didn't have good management interfaces. Sophos had probably the best one, but it was very expensive. Sophos was also better than Microsoft Defender in terms of web filtering. Web filtering was something for which Microsoft Defender didn't have as good features.

What other advice do I have?

I would advise comparing it with others. If your environment is mostly Microsoft, it makes sense to use Microsoft Defender as part of your deployment.

I would rate it a nine out of ten.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Anthony Alvarico - PeerSpot reviewer
Deliver Practice Director at DynTek
MSP
Top 10Leaderboard
A stable and scalable enterprise endpoint security platform that's easy to set up and deploy
Pros and Cons
  • "I like that it's easy to deploy because it already comes with Windows 10. Overall, it has all the features that we need. Easy to deploy, comes with updates, and comes with Windows updates. You don't have to really manage or update the signature."
  • "Integration with third-party vendors could be better. It would be better if it integrates with other protection solutions or other products outside of Microsoft. Nowadays, anti-virus protection doesn't really have to be planned as overall protection for your environment in terms of security. There are really different avenues that bad actors can take to wreak havoc on your machine."

What is our primary use case?

We use it to protect computers or endpoints from any malicious software, malware, and other viruses. You have to use this one as part of your overall protection plan.

How has it helped my organization?

The deployment of Microsoft Defender for Endpoint is a no-brainer when it comes to Windows. When you provision a new laptop for your environment, it comes with it. We use Intune to be seen on the cloud for centralized management. There's actually a console where you can go in and manage it properly, and we use Intune to deliver the onboarding.

What is most valuable?

I like that it's easy to deploy because it already comes with Windows 10. Overall, it has all the features that we need. Easy to deploy, comes with updates, and comes with Windows updates. You don't have to really manage or update the signature.

What needs improvement?

Integration with third-party vendors could be better. It would be better if it integrates with other protection solutions or other products outside of Microsoft. Nowadays, anti-virus protection doesn't really have to be planned as overall protection for your environment in terms of security. There are really different avenues that bad actors can take to wreak havoc on your machine. 

We don't just use anti-virus. That's really like a traditional way of doing it. We have different kinds of protections. We have our advanced threat protection for email, and we have advanced threats analytics for domain controllers for servers. We use all those. 

For how long have I used the solution?

I have been using Microsoft Defender for Endpoint for three or four years.

What do I think about the stability of the solution?

It's very reliable and very dependable. I don't see any issues with it. In fact, it's the best product I have used because it's integrated with Windows 10. It doesn't eat up resources while running like other products. It's a really well-thought product.

What do I think about the scalability of the solution?

It can scale as much as you want. It installs a very low footprint on your laptop, but the management is cloud-based.

How are customer service and technical support?

Technical support is average. We call technical support very rarely for this particular product, but it's actually hit or miss with Microsoft. Sometimes you get a good person on the other line. Sometimes you get someone that's slow in providing support.

Which solution did I use previously and why did I switch?

I've used many products in the past, and I liked this one because I can't really find that many issues with it. I used McAfee, Symantec, CrowdStrike, and different anti-malware and anti-virus programs, but this seems to be good.

We switched because we're Microsoft partners, and we're actually kind of biased about it. We also implement other products because some of our clients use them. It's very hard to convince them to go with another product. Sometimes because of the existing subscriptions, they are unable to make the switch.

How was the initial setup?

The initial setup is straightforward.

What about the implementation team?

We are a Microsoft partner and consultants. We implement these solutions.

What's my experience with pricing, setup cost, and licensing?

Microsoft Defender for Endpoint comes with Windows 10, and it's free. But for you to be able to manage it in the cloud and use the console, you need to have either an Office 365 E5 subscription or a Microsoft M365 subscription. You need to buy an extra license.

What other advice do I have?

If you're looking for anti-virus software, use the one that comes with Windows 10, and save your money.

On a scale from one to ten, I would give Microsoft Defender for Endpoint a ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Download our free Microsoft Defender for Endpoint Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2025
Buyer's Guide
Download our free Microsoft Defender for Endpoint Report and get advice and tips from experienced pros sharing their opinions.