What is our primary use case?
We are using it for intrusion detection and prevention. The firewall comes with a lot of third-party modules, and we also use proxy functionalities.
In our company, we are using it as an appliance, but we are bringing companies to the cloud. We ourselves do not have an Azure layer, but we have got a contract from a customer to bring them to the cloud. So, we are installing it there and monitoring it, but it is not owned by our company. OPNsense is available on appliances, but we have made a special integration with Azure. There is a special mechanism in Azure to deploy firewalls, and we have installed three or four of them.
We always have the latest version on the firewalls. One should run the updates very frequently.
How has it helped my organization?
We are onboarding cloud solutions for customers. We are on Azure. Especially on Azure, when the customers start, they always have small environments. We were looking for the best firewall solution for small environments, not big environments. We needed a small firewall, and we came across OPNsense. For small customers, we will use OPNsense in the future due to cost reasons. These are small installations, and Azure Firewall is very expensive.
What is most valuable?
The IDS and IPS features are valuable. From the usability perspective, there is a lot of good documentation. As IT professionals, we found it very easy to configure the firewall. It was easy to configure and use.
What needs improvement?
The difficult part was the integration with Azure because OPNsense, in most cases, is not used on public clouds. It is on appliances that run on-prem.
We did not like the fact that you have to configure everything with the graphic user interface. We have used other firewalls, such as FortiGate, that you can configure via code. OPNsense is not easy to integrate. When you are deploying via GitHub or another source repository, this is not possible. That's one thing we didn't like much.
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For how long have I used the solution?
Within our own company, we have been using it for three or four years as an appliance, and on Azure, we have been using it for three months.
What do I think about the stability of the solution?
We have run it for three months in production, and we haven't had any problems in three months.
What do I think about the scalability of the solution?
We run it as an NVA cluster with Azure, and it has good scalability, but when we have bigger deployments, we would use another firewall. I'm not sure if it makes sense to scale up. OPNsense has a very good niche market in comparison to FortiGate, Azure Firewall, or other firewalls. If a customer is starting in the cloud and has 100 or 200 users, I would always recommend OPNsense, but if you have a big installation, and you have a good DevOps team that deploys via source code and things like this, then I would not recommend it. So, the software itself may be scalable, but I wouldn't call it an enterprise-scale firewall.
In terms of people working with this solution, I'm an architect, and we've got two people for monitoring and setup. Its usage is increasing. It has not been that long since we started using OPNsense, and it fills a gap. Not everybody needs a full-scaled enterprise firewall. So, it will be a part of our business. We've found a niche there.
How are customer service and support?
We were in touch with Microsoft support for special networking considerations. The firewall itself was easy for us, and we had no need to reach out to tech support of OPNsense. The heavy part was the Azure part, and we are specialists there.
How was the initial setup?
OPNsense deploys it on the Azure marketplace. So, you can download it directly via the Azure marketplace. You do not have to be a partner. From our perspective, it's easy to configure and it's intuitive. We have a background with a lot of firewalls, and we were just looking for a small one.
We found that not many people have used it on Azure. The firewall itself is not bad, but the support around Azure in terms of documentation and the required infrastructure is not so good, but because we are Azure specialists, we found a very good solution. We would not recommend it for a beginner in Azure.
In terms of the implementation strategy, there is a cloud adaptation framework. There is a white paper from Microsoft containing best practices for deploying firewalls on Azure, and we had to provide a setup for this, which took some time because it was not easy. It took at least two weeks, but it was only a one-time job. After that, for each firewall, you only have to adapt the rules, which takes two days, but it also depends on the complexity of the infrastructure. If a customer has hundreds of endpoints, it takes longer for sure.
What's my experience with pricing, setup cost, and licensing?
Its pricing is unbeatable in comparison to other firewalls. You can have a small instance that could be €80 a month with the hardware underneath. Azure Firewall and FortiGate are out of the question at this price.
If you are on a public cloud, you need the underlying infrastructure. Other than that, there is no additional cost. If you have it on-prem, you have to buy the server or the appliance. The hardware cost is replaced with the infrastructure cost in the cloud. You also have costs for the public IPs and underlying VMs, but that's not related to OPNsense. It would be the same for a FortiGate deployment on Azure. You need a FortiGate license, and you need the underlying infrastructure that scales up depending on your needs.
What other advice do I have?
We use it on-prem, and we can recommend it for a standard, typical IT engineer with a networking background. We have had a good experience with it. It is good in terms of functionality and resource usage. It is easy, and we would recommend it, but for implementing it on the Azure cloud, you need good knowledge of Azure. When it comes to public clouds, you do not have your own hardware, and you need deep knowledge of the public cloud on which you are deploying it. It is a good solution if your installation is not too big. We would recommend it for small customers or companies that are starting in the cloud.
I would rate it a seven out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner