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Ralf Wenzel - PeerSpot reviewer
Cloud Architect at infotek-software GmbH
Real User
May 13, 2022
Unbeatable pricing and easy to configure and use, but it can be configured only through the GUI, and the integration with Azure cloud is difficult
Pros and Cons
  • "The IDS and IPS features are valuable. From the usability perspective, there is a lot of good documentation. As IT professionals, we found it very easy to configure the firewall. It was easy to configure and use."
  • "We did not like the fact that you have to configure everything with the graphic user interface. We have used other firewalls, such as FortiGate, that you can configure via code. OPNsense is not easy to integrate. When you are deploying via GitHub or another source repository, this is not possible. That's one thing we didn't like much."

What is our primary use case?

We are using it for intrusion detection and prevention. The firewall comes with a lot of third-party modules, and we also use proxy functionalities.

In our company, we are using it as an appliance, but we are bringing companies to the cloud. We ourselves do not have an Azure layer, but we have got a contract from a customer to bring them to the cloud. So, we are installing it there and monitoring it, but it is not owned by our company. OPNsense is available on appliances, but we have made a special integration with Azure. There is a special mechanism in Azure to deploy firewalls, and we have installed three or four of them.

We always have the latest version on the firewalls. One should run the updates very frequently.

How has it helped my organization?

We are onboarding cloud solutions for customers. We are on Azure. Especially on Azure, when the customers start, they always have small environments. We were looking for the best firewall solution for small environments, not big environments. We needed a small firewall, and we came across OPNsense. For small customers, we will use OPNsense in the future due to cost reasons. These are small installations, and Azure Firewall is very expensive.

What is most valuable?

The IDS and IPS features are valuable. From the usability perspective, there is a lot of good documentation. As IT professionals, we found it very easy to configure the firewall. It was easy to configure and use. 

What needs improvement?

The difficult part was the integration with Azure because OPNsense, in most cases, is not used on public clouds. It is on appliances that run on-prem. 

We did not like the fact that you have to configure everything with the graphic user interface. We have used other firewalls, such as FortiGate, that you can configure via code. OPNsense is not easy to integrate. When you are deploying via GitHub or another source repository, this is not possible. That's one thing we didn't like much. 

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For how long have I used the solution?

Within our own company, we have been using it for three or four years as an appliance, and on Azure, we have been using it for three months.

What do I think about the stability of the solution?

We have run it for three months in production, and we haven't had any problems in three months. 

What do I think about the scalability of the solution?

We run it as an NVA cluster with Azure, and it has good scalability, but when we have bigger deployments, we would use another firewall. I'm not sure if it makes sense to scale up. OPNsense has a very good niche market in comparison to FortiGate, Azure Firewall, or other firewalls. If a customer is starting in the cloud and has 100 or 200 users, I would always recommend OPNsense, but if you have a big installation, and you have a good DevOps team that deploys via source code and things like this, then I would not recommend it. So, the software itself may be scalable, but I wouldn't call it an enterprise-scale firewall.

In terms of people working with this solution, I'm an architect, and we've got two people for monitoring and setup. Its usage is increasing. It has not been that long since we started using OPNsense, and it fills a gap. Not everybody needs a full-scaled enterprise firewall. So, it will be a part of our business. We've found a niche there.

How are customer service and support?

We were in touch with Microsoft support for special networking considerations. The firewall itself was easy for us, and we had no need to reach out to tech support of OPNsense. The heavy part was the Azure part, and we are specialists there.

How was the initial setup?

OPNsense deploys it on the Azure marketplace. So, you can download it directly via the Azure marketplace. You do not have to be a partner. From our perspective, it's easy to configure and it's intuitive. We have a background with a lot of firewalls, and we were just looking for a small one.

We found that not many people have used it on Azure. The firewall itself is not bad, but the support around Azure in terms of documentation and the required infrastructure is not so good, but because we are Azure specialists, we found a very good solution. We would not recommend it for a beginner in Azure.

In terms of the implementation strategy, there is a cloud adaptation framework. There is a white paper from Microsoft containing best practices for deploying firewalls on Azure, and we had to provide a setup for this, which took some time because it was not easy. It took at least two weeks, but it was only a one-time job. After that, for each firewall, you only have to adapt the rules, which takes two days, but it also depends on the complexity of the infrastructure. If a customer has hundreds of endpoints, it takes longer for sure.

What's my experience with pricing, setup cost, and licensing?

Its pricing is unbeatable in comparison to other firewalls. You can have a small instance that could be €80 a month with the hardware underneath. Azure Firewall and FortiGate are out of the question at this price.

If you are on a public cloud, you need the underlying infrastructure. Other than that, there is no additional cost. If you have it on-prem, you have to buy the server or the appliance. The hardware cost is replaced with the infrastructure cost in the cloud. You also have costs for the public IPs and underlying VMs, but that's not related to OPNsense. It would be the same for a FortiGate deployment on Azure. You need a FortiGate license, and you need the underlying infrastructure that scales up depending on your needs.

What other advice do I have?

We use it on-prem, and we can recommend it for a standard, typical IT engineer with a networking background. We have had a good experience with it. It is good in terms of functionality and resource usage. It is easy, and we would recommend it, but for implementing it on the Azure cloud, you need good knowledge of Azure. When it comes to public clouds, you do not have your own hardware, and you need deep knowledge of the public cloud on which you are deploying it. It is a good solution if your installation is not too big. We would recommend it for small customers or companies that are starting in the cloud. 

I would rate it a seven out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Frqncis Massolin - PeerSpot reviewer
Cloud Projects Director at France Compétences
Real User
Sep 11, 2023
An easy-to-use and open source solution that helps secure our network
Pros and Cons
  • "OPNsense is easy to use and open source."
  • "The user interface could be improved, and the DNS section should be more intuitive."

What is our primary use case?

We use the solution to secure our network and kid’s Internet usage. Since COVID-19, remote work has become relatively standard.

What is most valuable?

OPNsense is easy to use and open source. When the setup is complete, you can forget about the software itself. You can check the logs occasionally and set up some automatic reporting. 

What needs improvement?

The user interface could be improved, and the DNS section should be more intuitive.

For how long have I used the solution?

I have been using OPNsense for a few days. We use the updated version of the solution.

What do I think about the stability of the solution?

I rate the solution’s stability a ten out of ten.

What do I think about the scalability of the solution?

I rate the solution’s scalability a nine out of ten.

Which solution did I use previously and why did I switch?

I’ve used pfSense and openWRT before.

How was the initial setup?

The initial setup is straightforward. Being an engineer myself, I have no issues with systems on networks. The installation took around two hours to complete. When you download a system, it takes time. I’ve also installed one package named Zenarmor.

What other advice do I have?

Overall, I rate the solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
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March 2026
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Anwar Sleem - PeerSpot reviewer
Regional Director at Ceitcon
Real User
Jul 5, 2023
A simple and free solution requiring no maintenance while providing stability to its users
Pros and Cons
  • "I feel that its valuable features are that it is simple and free."
  • "The interface of the solution is an area with shortcomings."

What is our primary use case?

We use OPNsense in our company to secure our servers.

What is most valuable?

To be honest with you, I feel that its valuable features are that it is simple and free.

What needs improvement?

The interface of the solution is an area with shortcomings. The interface of the solution could be made better.

The user experience when we create policies can be made easier. Also, maybe some features should be added to the cloud.

For how long have I used the solution?

I have been using OPNsense for around six years. Also, I don't remember the version of the solution I am using.

What do I think about the stability of the solution?

Stability-wise, I rate the solution a ten out of ten.

What do I think about the scalability of the solution?

We have 25 users who are all technical people using OPNsense in my organization.

Scalability-wise, I rate the solution a seven out of ten.

Which solution did I use previously and why did I switch?

As technical people, we have used many solutions previously for our company and customers. For customers, we have used Fortinet, Palo Alto, and others.

I didn't switch from Palo Alto to OPNsense. I use OPNsense because Palo Alto is used for enterprises. For me, I prefer open-source products. It's more flexible for us.

How was the initial setup?

I believe the setup phase was a fusion of straightforwardness and complexity. It's not complicated, so it's fine.

It's deployed on-premises because we put it on our server, and it is hosted in Germany.

What's my experience with pricing, setup cost, and licensing?

It's a free solution.

What other advice do I have?

The solution requires no maintenance.

I would recommend OPNsense to others.

Overall, I rate the solution between seven to eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Gregor Godler - PeerSpot reviewer
DevOps at Halcom
Real User
May 11, 2023
Useful GUI, frequent updates, and free to use
Pros and Cons
  • "The most valuable features of OPNsense are the GUI and frequent updates."
  • "When using the solution at the beginning was difficult. There was a steep learning curve."

What is our primary use case?

OPNsense is a firewall.

How has it helped my organization?

The solution has helped our organization because we are able to easily set up IPSec and VPN tunnels.

What is most valuable?

The most valuable features of OPNsense are the GUI and frequent updates.

What needs improvement?

When using the solution at the beginning was difficult. There was a steep learning curve.

In a feature release, it would be helpful to have some features that the new generation firewalls have, such as IPS.

For how long have I used the solution?

I used OPNsense within the last 12 months.

What do I think about the stability of the solution?

I rate the stability of OPNsense a ten out of ten.

What do I think about the scalability of the solution?

We have approximately two large customers using this solution.

I rate the scalability of OPNsense a seven out of ten.

How are customer service and support?

I needed to use the support twice. They could improve the support.

I rate the support of OPNsense a seven out of ten.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I use Fortinet before in another company.

How was the initial setup?

The deployment took approximately two hours.

I rate the initial setup of OPNsense a seven out of ten.

What's my experience with pricing, setup cost, and licensing?

We are using the free open-source version of the solution. There is a paid version that has additional features.

I rate the price of OPNsense a five out of ten.

What other advice do I have?

I would recommend using this solution.

I rate OPNsense a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Raj Ashish - PeerSpot reviewer
Founder - Director (Technology Business) at a tech services company with 1-10 employees
Real User
Top 5
Apr 6, 2023
There are lots of capabilities built-in: Few would be High Availability, Proxy, DNS, Intrusion detection/prevention, content filtering, traffic and bandwidth management with 2factor autn.
Pros and Cons
  • "We have been operating here in our lab for several months, and everything appears to be extremely stable."
  • "I think the most important thing is that it should be easily accessible, but currently, that doesn't seem to be the case. We need a hardware platform that's based on common standards and open computing principles, which would be like a commodity and benefit us greatly."

What is our primary use case?

We started working with a tier-four data center cloud service provider company, and we wish to develop our cloud instance/VM hosted.

We use OPNsense for content filtering, securing networks through DNSs and overcoming the challenges of ransomware, and securing different types of malware-virus attacks.

This is causing a lot of issues because we are focusing more and more on securing our customers' data.

It includes backup, recovery, archival, and now coming up with securing cloud instances/VMs. It is really essential for us.

Example: a firewall as a service can be provided to those who mainly work from home or Soho, Freelancers - clients.

How has it helped my organization?

OpNsense has given the most fundamental security service/support to our clients in an unstructured world like freelancers, consultants, soho users, etc. That is based on NIST guidelines, so, overall basic security postures are in place.

What is most valuable?

The most valuable features are content filtering, DNS level filtering and blocking unwanted Global IPs, built-in scanners and authentication capabilities, HA, etc.

What needs improvement?

I think that the most important aspect is a step-by-step run-book for its installation and deployment on small as well as on commodity hardware. Plus, clubbing the services into several (pre-configured) modules, detailing a BASIC, STANDARD, RATIONALIZED, and DYNAMIC (Enterprise ready) modules, and then custom configurable module, in that case even novice users can configure and start experiencing its benefits. On the same, documentation should be developed keeping the above five modules in mind.

The initial installation menu should clearly identify the existing IP class/subnet and suggest its challenges and benefits in configuration, and the respective error log should be shown on a screen on the same panel. They should also provide "modules" wise installation video links and their changes with previous versions for reference.

Our primary focus is to ensure the protection of customers' and consumers' data and critical IT/Dynamic infrastructure, for the same we have to do critical tunings, though, we practiced it in such a way that we have developed a habit of tuning things using a checklist based on clients "Mutual Value Discussions" (assessment session).

Added capabilities of add-ons/filters/extensions and its tunable help us detecting and alerting clients in sensitive environments when a malicious URL is detected in the traffic (e.g. messaging services/emails and/or other communications on the fly). This additional layer of protection helps in further safeguarding user data and preventing potentially damaging malware from being transmitted within the LAN environment.

For how long have I used the solution?

We started using OPNsense in the last three or four years. Now they are pretty mature.

When we demonstrated this software and the firewall, the main thing is the customer's confidence.

If I remember correctly, it was 19.x version.

What do I think about the stability of the solution?

We have been operating here in our lab for several months, and everything appears to be extremely stable.

We also attempted a different method of providing the load factor, adjusting the various parameters, cross-checking the network jitters, detected security threats or not by other third-party software/hardware equivalents. It appears to be rather reliable, though, with the stated data points above, it is not yet ready for the enterprise yet.

What do I think about the scalability of the solution?

Most of the BSD/FreeBAS or Linux-based software-defined firewalls support vertical and horizontal scaling 'scaling out and scaling up'(this all depends on how it has been architecture) based on the requirements.

Keeping Technology and Architecture governance with the leading practice of security, availability, and scalability as critical elements in mind. Few stated features make these products scalable and highly available, though, based on load and constant monitoring would require tuning from time to time.

How are customer service and support?

To date, we managed to support clients ourselves and whenever we received feedback we come to know that support cost is very high, it is not as local as we are, for small soho, WFH, freelancers, and young startups they prefer locally available partners and hence they are not even interested in talking on those factors.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

A few years back, cybersecurity was not a problem for small and micro businesses, but since 2019 or so, that has seen a massive uphill, then, we were using built-in features of different types of OS-level firewalls with basic filtering, blocking the ports, orchestrating based on local FQDN based filtering, NATing, few BIND/DNS based filtering, implementing proxy's like Squid, etc. Best since these techniques are not good for business, we have to find other methodologies to protect clients' environments. Till recently, we also tried using Hardware firewalls, which most of our clients did not like because of known/unknown reasons.

How was the initial setup?

A few years back when we first began using it, we were unable to find a proper document detailing different network scenarios for IP allocations for 2NIC cards. We went through aggressive discussion, reading blogs, and setting-up labs we started getting the knack for all possible configurable elements and started running several tests, packet forwarding, bombarding networks in the most ethical way possible, and verifying results. e.g. We created two separate networks, with WAN and LAN networks assigned to different classes. The menu-driven setup process is relatively easy, but you must know which IP address to define in the router, WAN section, and LAN sections. If this is clearly explained, the basic and fundamental aspects of your network will be in place, allowing you to set it up quickly.

Then we recommend clients purchase easily available commodity hardware-based motherboards with two NIC/Ethernet cards built-in, it simplified our tasks and so on.

What about the implementation team?

We took some help from our old industry connections, and systems integrators, and later our lab practices and tests started solving most of the issues.

What was our ROI?

It is now organic, and growing (hope to improve better - though accidents do happen, e.g, COVID, Share market / Financial institution meltdown, the war between nations, and now CyberWarFare picked up!) these are the few key factors which disturb the business one way or other.

What's my experience with pricing, setup cost, and licensing?

The best is to read through the terms and conditions, and fine-prints, and to spend time identifying support and operational cost, most of these elements are covered on the website, etc.

Which other solutions did I evaluate?


What other advice do I have?

We made an attempt, but it appears that forming a partnership would not be done as the other party is requesting a significant amount of money, which we find to be very expensive to start with.

We are exploring the possibility of locating a domestic partner who has a partnership with either PfSense or OPNsense to partner with.

Subsequently, if we are successful in finding a suitable domestic partner, they would be able to offer these services to us.

While this software is certainly capable of getting used by masses, it is important to have the pragmatic knowledge to support and operate the system effectively and keep key parameters monitored for new cyber challenges.

It is crucial to have a clear understanding of exactly what you are looking to accomplish and to have access to the necessary data in order to effectively configure and use the system.

pfsense - Software-defined firewalls have been around for a while. Whereas, OPNsense came later into business.

I would rate OPNsense a seven out of ten.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user1140060 - PeerSpot reviewer
Machine designer at La Poste
Real User
Sep 4, 2022
An open-source firewall that works very well and gets updated every month
Pros and Cons
  • "It has an open license. It works very well, and there is an update every month."
  • "It has an open license, it works very well, and there is an update every month."
  • "Its interface should be a little bit better."
  • "Its interface should be a little bit better."

What is our primary use case?

I use it for firewall purposes and OpenVPN. Another use is to protect the servers inside my company. 

I am using its latest version. It is deployed on my own server.

What is most valuable?

It has an open license. It works very well, and there is an update every month.

What needs improvement?

Its interface should be a little bit better.

For how long have I used the solution?

I have been using this solution for three years.

What do I think about the stability of the solution?

It is stable. A month ago, I had an issue for two weeks, but other than that, it has been stable.

What do I think about the scalability of the solution?

I don't need scalability. It is a small company. It is a small network. I just need a small firewall at the entrance of the network. I don't need to expand it. 

In terms of its users, it is the firewall to protect the company, and I am the only one to touch this product.

How are customer service and support?

I have never contacted their support.

Which solution did I use previously and why did I switch?

I used another one a long time ago. I don't remember the name. I went for this because it has an open license and a lot of people use it. I don't remember why, but I prefer this one over pfSense.

How was the initial setup?

It is not so difficult to set up. You need to know the minimum things. I do it myself, and I am not an IT person. It is not my job.

What's my experience with pricing, setup cost, and licensing?

It is open source and free.

What other advice do I have?

I can recommend this product but only to people who are able to use it. It is not for everybody. You need to know how to manage it.

I would rate it a 10 out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Technical support engineer at ADVANT računalniški inženiring, komunikacije, svetovanje in distribucija d.o.o.
Reseller
Feb 19, 2024
Easy to manage, free and good for small offices
Pros and Cons
  • "It is a very good solution. I like the dashboard. I can see what is going on and manage it as I like it."

    What is our primary use case?

    I use it for network traffic and routing for management. It improves the overall management and the traffic.

    How has it helped my organization?

    It helps to improve network security. It does its job. 

    What is most valuable?

    It is easy to maintain. It is free. So, it is for small offices. It is a very good solution.

    I like the dashboard. I can see what is going on and manage it as I like it. 

    What needs improvement?

    If I require many site-to-site connections or prioritize advanced features, I might look at the other products.

    For how long have I used the solution?

    I have been using it for half a year. 

    What do I think about the scalability of the solution?

    There was no need for scaling in our case. 

    Our customers are mostly small-sized businesses. 

    How are customer service and support?

    I found everything I needed online.

    Which solution did I use previously and why did I switch?

    I have experience with Check Point and other products like Fortinet. They're different types of tools for different purposes. 

    My experience is that OPNsense is great for installing and setting up, and then I almost forget about it. It is a good tool for everyday use.

    If I require many site-to-site connections or prioritize advanced features, I might look at the other products.

    What's my experience with pricing, setup cost, and licensing?

    It is free. 

    What other advice do I have?

    If you're new to firewalls, I might recommend using this solution. It's very user-friendly, especially for the first-time users.

    Overall, I would rate the solution a nine out of ten.

    Disclosure: My company has a business relationship with this vendor other than being a customer. reseller
    PeerSpot user
    ENOCH AMARH ANNOR ATTOH - PeerSpot reviewer
    Cyber Defense Incident Responder at The Quantum Group, Ltd
    Real User
    Oct 31, 2023
    A monitoring solution that is user friendly and easy to configure
    Pros and Cons
    • "The solution is user-friendly and easy to configure."
    • "You will need additional training before you can actually start to use it."

    What is our primary use case?

    The solution is being used for monitoring and as a firewall. 

    What is most valuable?

    The solution is user-friendly and easy to configure. 

    What needs improvement?

    You will need additional training before you can actually start to use it. You will need to gain some extensive knowledge. 

    For how long have I used the solution?

    I have been using OPNsense for one year. 

    What do I think about the scalability of the solution?

    It is a scalable solution. Approximately fifty people are using the solution. 

    Which solution did I use previously and why did I switch?

    I have used FortiGate. For security reasons, we moved to OPNsense.

    How was the initial setup?

    The initial setup is straightforward. The deployment took a couple of minutes. 

    What's my experience with pricing, setup cost, and licensing?

    We are using the paid version. 

    What other advice do I have?

    I rate the overall solution an eight out of ten. 

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
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