Radware Bot Manager Reviews

We use Bot Manager to protect our company's core application, website, and mobile app. The company uses Radware Application Protection with Bot Manager. The website uses Bot Manager to authenticate users. You can do manual authentication with the Google Authenticator application. Users can also log in using Facebook, Instagram, or a security ID.

Bot Manager is an excellent tool because bot-based threats are among the most difficult attacks on the Internet. Before Bot Manager, we were concerned about the viability of the website because we received so many attacks. Bot Manager helped us to get this under control and improved the availability of our web application.

Bot Manager reduced our false positive rate by around 80 percent. It significantly reduced downtime associated with attacks. We were getting constant attacks before Bot Manager and our website was timing out. In the Bot Manager portal, you can see the traffic and bots detected. It helps us determine the source of the attacks. 

Our most recent project is an authentication profile. We integrated our website and mobile app with SSL single sign-on. Bot Manager provides the infrastructure needed to support authentication. That is one project in which Bot Manager helped us reduce the security issues.

Bot Manager reduces overhead costs on infrastructure. If your website infrastructure scales automatically with traffic, a bot attack will cause you to add more servers. With Bot Manager, we don't need to modify DevOps to scale up. You don't need to spend money to add more servers. We save around $20,000 a month.

We've saved a lot of time using this tool. I open a case with hardware support, and they analyze the behavior of the traffic I capture. We can establish a rule to allow this traffic in specific cases. I save time because I don't need to spend time configuring the rules.

Bot Manager is an excellent tool for analyzing traffic to detect suspicious patterns. It uses artificial intelligence to identify malicious behavior. 

I would like more ability to configure custom rules. Currently, I need to open a ticket with support to request a specific rule that isn't available in the console. In some cases, I don't have visibility into the logs or they are too complicated to analyze. 

We have used Bot Manager for four or five years. 

Bot Manager is highly stable. 

Bot Manager is scalable. 

Radware support saved us time developing rules for specific behaviors or issues. They have a lot of experience in this.

Positive

Bot Manager is a cloud solution. We use AWS as our cloud provider. Our company has only one location in Europe, and we have one application serving as the front end of all our infrastructure. Only two people have access to the Bot Manager console, but we have a few million end-users. The solution requires no maintenance on our side. 

We didn't see value instantly because we had many false positives in the first two weeks, so we had to adjust the configuration. We contacted support to create some custom rules and allow some types of traffic. 

Bot Manager is expensive, but I think it has better value compared to Akamai. It's worth what we pay. 

I also tried Akamai Bot Manager. Radware is easier to administer and the interface is cleaner. 

I rate Radware Bot Manager an eight out of ten. It's simple to configure, and the support is excellent. You don't need to spend much time configuring the solution. You can typically configure one location in 15 minutes. 

We use this solution for bot mitigation. We run a dedicated server to manage a high-traffic website that draws a lot of attention from bots.

Bots have become more prevalent and insidious over the years. We use ShieldSquare as a gateway to filter traffic, letting the good bots and real users in while keeping the bad bots out. There are webmasters who do this manually, but we don't want to spend our time doing that kind of whack-a-mole. The other big upside is in preventing scrappers. We publish a lot of original content, and without this protection, there is a feeding frenzy on it that could result in search engines listing the scrapper sites higher with our own content.

The reporting is excellent, providing a nice overview of what's coming at us. Along with Google analytics, it helps us get an understanding of our traffic. We've also found the whitelist feature handy, which allows us to crawl our own site without being blocked.

This is always evolving, but somehow quarantining bots or sticking them in a honeypot so they can't pound the API would be helpful. The bots, of course, are always evolving.

I have been using this solution for about eight years.

I haven't had a problem with any downtime.

We've had to scale it up, and it was not a problem.

It's been excellent. The recent support was very helpful.

We did this ourselves using firewalls and other tools, but it proved a losing battle.

The initial setup for us was a long time ago. I remember it requiring a bit of effort, but getting the help we needed.

We implemented this solution in-house.

I can't provide a solid number, but for what we save in resources and what we get from listing protection, it is certainly worth it.

We didn't hit any traps. This company has been very honest and helpful. I'd suggest letting them make recommendations.

We evaluated solutions a while ago, but I think we looked into Incapsula and a few others.

They've been great during transitions, like when we've had to move servers. Thye provided excellent support. They're very tenacious about getting problems solved, even when it means digging deep.

Reducing Price and Content Scraping and at the same time freeing server resources and offering a better user experience

The ShieldSquare bot mitigation solution helps us to avert product and price scraping attempts by malicious bots. They not only help us in eliminate the bot attacks, but they also provide us with comprehensive reports on bots intent and their activity on our site. ShieldSquare ensured that genuine users are not affected in the complete process.

We were confronting bots that were illegally scraping price and product listing on our website. We were finding it difficult to filter and eliminate the highly sophisticated bots because of their continually changing approaches. After evaluating several solutions, we decided to deploy ShieldSquare’s non-intrusive API based bot mitigation solution. ShieldSquare helped us in averting the scraping attempts by bad bots and provided us with the detailed analytics of bot traffic on our site.

There is very little to improve as the package is complete as in it does everything required of it. Only improvements could be made with the reporting down to a page level.

No issues.

No issues.

All good.

We used our own internal system which could not cope with the volume of bots hitting our site.

Simple.

In-house.

Set up was a breeze, cost is superb.

No.