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Manager at a computer software company with 201-500 employees
Real User
Top 5
The response is automated and occurs in real time
Pros and Cons
  • "I like how Bot Manager automatically detects when a suspicious user attempts to download content from your website."
  • "Radware Bot Manager is a little costly but not too expensive. It's in the middle."

What is our primary use case?

Radware Bot Manager helps us detect and manage bot traffic. We also use Radware's AppWall as well as their DDoS and DLP solutions. Bot Manager is deployed at branch offices and our corporate headquarters. The solution covers around 1,000 users. 

How has it helped my organization?

We've reduced our false positives with Bot Manager by about 20 percent using custom rules. The solution uses machine learning to help it analyze user behavior and distinguish between humans and bots. It has helped us save time and money.

What is most valuable?

I like how Bot Manager automatically detects when a suspicious user attempts to download content from your website. The Radware solutions like DLP and AppWall work together effectively to prevent any attempted attack. The response is automated and occurs in real-time. The management and reporting features are easy to use. 

For how long have I used the solution?

I have used Bot Manager for two or three years. 

Buyer's Guide
Radware Bot Manager
August 2025
Learn what your peers think about Radware Bot Manager. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
865,295 professionals have used our research since 2012.

What do I think about the stability of the solution?

Radware Bot Manager is stable. 

What do I think about the scalability of the solution?

Radware Bot Manager is scalable. 

How are customer service and support?

I rate Radware support an eight out of ten. Their professional services are excellent. 

How would you rate customer service and support?

Positive

How was the initial setup?

Implementing and integrating Bot Manager is easy compared to other solutions. It's a cloud-based solution. Deployment took a week to deploy, and I spent about two or three days configuring the policies. You have to do some integration mostly on the client side. One person is enough to install it. 

What was our ROI?

Bot Manager is affordable, and it's something we need, so it's a good investment. We saw the benefits immediately. We can integrate almost any web application through Radware's API. 

What's my experience with pricing, setup cost, and licensing?

Radware Bot Manager is a little costly but not too expensive. It's in the middle.  

What other advice do I have?

I rate Radware Bot Manager a nine out of ten. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Real User
There are webmasters who do this manually, but we don't want to spend our time doing that kind of whack-a-mole.

What is our primary use case?

We use this solution for bot mitigation. We run a dedicated server to manage a high-traffic website that draws a lot of attention from bots.

How has it helped my organization?

Bots have become more prevalent and insidious over the years. We use ShieldSquare as a gateway to filter traffic, letting the good bots and real users in while keeping the bad bots out. There are webmasters who do this manually, but we don't want to spend our time doing that kind of whack-a-mole. The other big upside is in preventing scrappers. We publish a lot of original content, and without this protection, there is a feeding frenzy on it that could result in search engines listing the scrapper sites higher with our own content.

What is most valuable?

The reporting is excellent, providing a nice overview of what's coming at us. Along with Google analytics, it helps us get an understanding of our traffic. We've also found the whitelist feature handy, which allows us to crawl our own site without being blocked.

What needs improvement?

This is always evolving, but somehow quarantining bots or sticking them in a honeypot so they can't pound the API would be helpful. The bots, of course, are always evolving.

For how long have I used the solution?

I have been using this solution for about eight years.

What do I think about the stability of the solution?

I haven't had a problem with any downtime.

What do I think about the scalability of the solution?

We've had to scale it up, and it was not a problem.

How are customer service and support?

It's been excellent. The recent support was very helpful.

Which solution did I use previously and why did I switch?

We did this ourselves using firewalls and other tools, but it proved a losing battle.

How was the initial setup?

The initial setup for us was a long time ago. I remember it requiring a bit of effort, but getting the help we needed.

What about the implementation team?

We implemented this solution in-house.

What was our ROI?

I can't provide a solid number, but for what we save in resources and what we get from listing protection, it is certainly worth it.

What's my experience with pricing, setup cost, and licensing?

We didn't hit any traps. This company has been very honest and helpful. I'd suggest letting them make recommendations.

Which other solutions did I evaluate?

We evaluated solutions a while ago, but I think we looked into Incapsula and a few others.

What other advice do I have?

They've been great during transitions, like when we've had to move servers. Thye provided excellent support. They're very tenacious about getting problems solved, even when it means digging deep.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Radware Bot Manager
August 2025
Learn what your peers think about Radware Bot Manager. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
865,295 professionals have used our research since 2012.
PeerSpot user
Managing Director at a tech services company with 1-10 employees
Real User
Reducing Price and Content Scraping and at the same time freeing server resources and offering a better user experience

What is our primary use case?

Reducing Price and Content Scraping and at the same time freeing server resources and offering a better user experience

How has it helped my organization?

The ShieldSquare bot mitigation solution helps us to avert product and price scraping attempts by malicious bots. They not only help us in eliminate the bot attacks, but they also provide us with comprehensive reports on bots intent and their activity on our site. ShieldSquare ensured that genuine users are not affected in the complete process.

What is most valuable?

We were confronting bots that were illegally scraping price and product listing on our website. We were finding it difficult to filter and eliminate the highly sophisticated bots because of their continually changing approaches. After evaluating several solutions, we decided to deploy ShieldSquare’s non-intrusive API based bot mitigation solution. ShieldSquare helped us in averting the scraping attempts by bad bots and provided us with the detailed analytics of bot traffic on our site.

What needs improvement?

There is very little to improve as the package is complete as in it does everything required of it. Only improvements could be made with the reporting down to a page level.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

No issues.

What do I think about the scalability of the solution?

No issues.

How are customer service and technical support?

All good.

Which solution did I use previously and why did I switch?

We used our own internal system which could not cope with the volume of bots hitting our site.

How was the initial setup?

Simple.

What about the implementation team?

In-house.

What's my experience with pricing, setup cost, and licensing?

Set up was a breeze, cost is superb.

Which other solutions did I evaluate?

No.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user