What is our primary use case?
We primarily use the solution data warehousing and business intelligence.
What is most valuable?
The best feature is that SAS is not a single BI tool. Rather, it is part of an ecosystem of tools, such as tools that help a user to develop artificial intelligence, algorithms, and so on. SAS is an ecosystem. It's an ecosystem of products.
We've found the product to be stable and reliable.
The scalability is good.
What needs improvement?
The web part could be better in terms of the interface. If we compare SAS with Power BI, Power BI is a long step far from SAS on the web tool, web interface. It's easier to develop a dashboard with Power BI for the web, than SAS for the web. It's some steps behind Power BI, from this point of view.
The preliminary setup is complex.
The licensing ends up being more expensive than other options.
From a technical point of view, they should improve the list of data stores supported. A lot of new data stores, new, innovative data stores, such as Hive, HBase, Druid, and so on, are not directly supported by SAS.
For how long have I used the solution?
We've used SAS in not more than three projects so far. It's difficult for us as we don't use it for low tier. We'll use it for a project, then, perhaps one year later, for another project, and so on.
It would be quite impossible for me to answer how long we use it as it's sporadic, according to projects. We respond to our customers with the tool that they use, not that we use. If they use SAS, we use SAS.
What do I think about the stability of the solution?
The stability is quite good. There are no bugs or glitches. It's reliable. It doesn't suddenly crash or freeze.
What do I think about the scalability of the solution?
Scalability isn't an issue. If a company needs to expand it, it can do so.
How are customer service and support?
We've never used technical support. I can't speak to how helpful or responsive they are.
Which solution did I use previously and why did I switch?
We developed a lot of projects about business intelligence on Power BI for our customers. Power BI is easier to use on the web and it's easier to develop dashboards with it.
Microsoft BI, from a licensing point of view, is easier. It's a per-user license. Power BI is the right tool for companies that want a small time to market, a shorter time to market approach to business intelligence.
How was the initial setup?
The initial setup could be improved. It's complex to use, it's not an easy-to-approach tool.
What's my experience with pricing, setup cost, and licensing?
The product is expensive. From our point of view, from a consultant's point of view, it's quite expensive due to the fact that, compared to other products, such as Power BI, it's a more complex license model and it's more expensive in the end.
What other advice do I have?
We are a consultant company and therefore we use many tools for our customers in order to achieve the final project result, however, we do not use this kind of software internally. We always have professional services on, for example, Microsoft Power BI and so on.
While we have a partnership relationship with Microsoft, we don't have any relation with SAS.
I'd rate the solution at a seven out of ten overall.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.