We use it for the correlation of security events.
SOC Analyst at ComWare S.A
Integration with third-party sources enables us to correlate and act on internal and external events
Pros and Cons
- "One of the most valuable features is the integration of all types of data sources to extract relevant information regarding events. It is a good solution when it comes to the correlations that it makes within all the data handled in our company."
- "Securonix seems to be a good solution that has met all our requirements."
- "We would like a little more face-to-face training. Securonix has several tutorials on its website, but we want there to be a person in Colombia who does training or workshops to give us a better understanding of the platform."
- "We would like a little more face-to-face training."
What is our primary use case?
How has it helped my organization?
Securonix provides feedback from integrations with third parties so that it is always up to date regarding security events that occur daily.
It has helped a lot because previously we did not have as much control over the procedures or things that the company's users did. With Securonix, we have been able to monitor the activities of both internal and external users in the company.
Securonix has published a lot of information regarding how to use the platform. They have a lot of information online that has helped us add contextual information to security events. In the event of a security breach or a risk, it helps us monitor things. So far, with the solution in place, we have not witnessed any attacks, but it has helped us to monitor possible events that, if not taken into account, could be security breaches. It has helped us to mitigate potential gaps.
With this solution, we have saved hours in case management. It has helped us detect things faster and the integration with third-party sources has given us the ability to correlate and act on internal and external events, such as malicious attacks or malicious sites. We have improved in our response to certain incidents and types of browsing thanks to external lists that Securonix has provided us with. We can automatically detect threats.
Another benefit has been the ability to integrate practically all our specialists from different areas, including Windows, security, virtualization, et cetera, to respond with better quality. It has improved the efficiency of analysis.
It has also helped with data loss events in a certain way, through integration with our email accounts. In an event of data loss, the loss for our organization would be incalculable.
What is most valuable?
One of the most valuable features is the integration of all types of data sources to extract relevant information regarding events. It is a good solution when it comes to the correlations that it makes within all the data handled in our company. It has provided us with a lot of information and research.
What needs improvement?
We would like a little more face-to-face training. Securonix has several tutorials on its website, but we want there to be a person in Colombia who does training or workshops to give us a better understanding of the platform.
Buyer's Guide
Securonix Next-Gen SIEM
August 2026
Learn what your peers think about Securonix Next-Gen SIEM. Get advice and tips from experienced pros sharing their opinions. Updated: August 2026.
913,683 professionals have used our research since 2012.
For how long have I used the solution?
We have been using Securonix Next-Gen SIEM for about a year.
What do I think about the stability of the solution?
It has not presented us with problems. Most of our support cases are related to the generation of policies, but the platform has not been an issue for us.
What do I think about the scalability of the solution?
Securonix carried out an analysis of our entire infrastructure. It provides us with the level of processing required and, if you are planning to take on new clients, you can always increase the EPS.
How are customer service and support?
I would rate their support at 8.5 to nine out of 10. Sometimes it has taken a little while because the investigation team has already begun to analyze other cases, but they always resolve our issues. While they are a little slow in certain cases, most of the time they solve them quickly and efficiently.
Which solution did I use previously and why did I switch?
We used McAfee before. The person who was in charge left the company just when Securonix came in and that is when I started working here.
One of the main differences is having service through the cloud. Before Securonix, we had the service locally. Now, the service is processed in the cloud and when a case is generated on the platform, they have always been willing to help us.
How was the initial setup?
Securonix is in the cloud. We have a virtual machine that stores certain platform configuration information, and since it is in the cloud, we can manage the platform from anywhere. The cloud-native platform helps minimize infrastructure management. Having everything integrated into one place makes things much easier for us.
I was only involved a little in the implementation of Securonix, but from what I heard, their team was helping our entire company, day and night, to get the implementation out as soon as possible. There may have been some problems in integration, but support cases were created and their team was always there with updates and new ways to connect our sources with their platform. Overall, it was not that complicated.
On our side, we had specialists involved from each department that wanted to be integrated with the platform, such as Windows, networking, security, et cetera. The Securonix staff was always present.
Securonix has provided us with a consultant here in Colombia. We are in contact regarding configuration of the platform to rule out possible false positives and help us focus on events that we must take into account.
It took us four months to incorporate all the sources.
There are no maintenance requirements on our part. They are constantly notifying us of updates and, before making changes, they let us know if there are going to be any interruptions in the service.
What was our ROI?
Our company is already trying to sell Securonix services, although it is a fairly new solution in the company. First, it is being handled internally, but they are already beginning the process of selling the service. That is the best return on investment.
What's my experience with pricing, setup cost, and licensing?
Compared to other brands it seems more affordable to us.
There are no costs in addition to the standard licensing fees.
Which other solutions did I evaluate?
The Securonix interface is very intuitive. McAfee had some good features and we have only been with Securonix for a short time, but it has not presented us with any problems. It seems to us much better compared to McAfee, in terms of event correlation and case tracking.
What other advice do I have?
Securonix seems to be a good solution that has met all our requirements.
If you want to have a more centralized solution to improve the performance of case and incident analysis and management, Securonix seems like a very good option.
The most important lesson is that you can always improve. There are features that may be unknown to you in the service but, through the documentation, you can realize all the benefits of things that might not be used initially.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Consultant at LTI - Larsen & Toubro Infotech
The user interface is easy to learn and navigate
Pros and Cons
- "The user interface is easy to learn and navigate."
- "We can now process more data in 20 minutes, it has improved analyst efficiency by 30%, and we haven't experienced any data loss, which is good."
- "Sometimes, the injectors lag and are not loading. It would be nice if that could be improved."
What is our primary use case?
It is a good tool. My company uses it for all our SIEM projects.
How has it helped my organization?
It doesn't take as much time to work on policies or injectors, saving us time.
We can now process more data in 20 minutes.
It has improved analyst efficiency by 30%.
We haven't experienced any data loss, which is good.
What is most valuable?
The policy violation feature is quite interesting. Policy violations trigger before the end of the month and they go into effect.
We haven't seen any security complaints or data breaches, reducing the time needed for investigations by 30%.
The user interface is easy to learn and navigate.
What needs improvement?
Sometimes, the injectors lag and are not loading. It would be nice if that could be improved.
Securonix Next-Gen SIEM is good for helping us ingest all our log sources when investigating threats. However, there is a glitch where we can't get it up and running. They are working on this issue, which is good.
For how long have I used the solution?
I have been using Securonix Next-Gen SIEM for the last eight months. Before that, I didn't have much experience in Securonix. These days, I am training people on how to use the solution.
What do I think about the stability of the solution?
It is quite stable.
The solution hasn't required maintenance so far.
What do I think about the scalability of the solution?
It is scalable.
How are customer service and support?
The technical support is fine. I would rate them as eight out of 10.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We haven't used another solution apart from this one.
How was the initial setup?
I am just an analyst. I didn't take part in the deployment.
What was our ROI?
It took us a month to realize the solution's benefits.
Which other solutions did I evaluate?
This is one of the best tools that I have seen.
What other advice do I have?
When we started, there were a lot of false positives. Now, the amount of false positives has been reduced. It is much better than before.
I would definitely recommend this solution to others. I would rate Securonix Next-Gen SIEM as nine out of 10.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Buyer's Guide
Securonix Next-Gen SIEM
August 2026
Learn what your peers think about Securonix Next-Gen SIEM. Get advice and tips from experienced pros sharing their opinions. Updated: August 2026.
913,683 professionals have used our research since 2012.
Lead Security Engineer at a tech services company with 1-10 employees
The solution has helped by reducing the number of false positives in half
Pros and Cons
- "Without this product, my organization would not be able to function at all; it is our main monitoring product for our clients and the main process of providing services because we are a 24/7/365 security operations center."
- "Six months ago, if someone asked me about the support, I would say, "Not good.""
What is our primary use case?
We are using it for Azure logins outside of US and Azure brute force use cases. We have use cases for our firewalls, like Palo Alto. These are use cases that we created ourselves. These are not the use cases out-of-the-box that Securonix provided us.
How has it helped my organization?
Without this product, my organization would not be able to function at all. It is our main monitoring product for our clients. We monitor everything through it. Securonix Security Analytics is the main process of providing services to our client because we are a 24/7/365 security operations center. So, Securonix is helping me out on daily basis all the time, every minute.
Security Analytics helps provide actionable intelligence on threats related to our use cases, which is very important. They are improving it almost on a daily basis. They send it to us and keep it running on the back-end for all the tenants. If anything gets raised, according to the threat intelligence that they have generated, we will get an alert. We will then start digging into those events. After that, we work with clients to respond to that incident.
The product can help increase efficiency. My analysts were working 12-hour shifts when we started. Now, they are working eight-hour shifts. However, it also depends on the person and how efficient they want to be. My analysts are monitoring, training, and doing their certifications all at the same time. This definitely divides their attention.
What is most valuable?
Features, like Spotter, are the most valuable. Spotter is a wide range of research for any of the incidents that happened under my clients' data.
They also have a feature that separates violations according to top violators. So, I can go in and see all the use cases that got preserved under them. It is an intensive search type of thing. You can just keep digging in. There are other policies attached to it. There are some remediation steps and recommendations attached to it.
Securonix’s analytics-driven approach for helping to find sophisticated threats and reduce false positives is pretty good. We are allowed to fine tune according to our requirements and our clients' requirements, which does reduce false positives. In the last 24 hours, the total number of policies with triggers was 233. When I started with this product, the false positives were 561. Therefore, the solution has helped by tuning or reducing false positives.
It helps us find sophisticated threats.
What needs improvement?
The monitoring, analysis, and visualization of data that Securonix provides is good. However, there are some things that I would love Securonix to change. For example, they don't allow us to make changes on the graphical reports that they have integrated into the platform. We have to create our own. If we just want to take out one thing, our page should allow us to change that template just for our platform. I'm not talking about changing others' platforms; this is just for my platform. They should allow me to make changes according to my scalability. I would like a little bit more changes in the analytics and visual views that they already have out-of-the-box in the platform. They are working on this, but I have not heard from them for a while. I'm satisfied with the visualization that they have, but I would like to get some more out of it. For example, I am taking the report and manually making changes. I want all those changes already integrated and automated, so they are automatically done in the product.
I would not say its threat hunting is easy or difficult to use. It is medium because it totally depends on the data that is coming to you. It does not depend on the platform. It depends on whether you can find the correct attribute that you need to look at, then you can go further on that. They are working on this. They are introducing more features, e.g., they have a couple of updates pending at this time. They are working on it to cut down the steps. If I am doing 28 steps right now just to onboard our data, then they are cutting those steps down. They are also putting more automation in the solution. While they are working on these improvements, it is just a matter of time.
It ingests 85% of all our log sources already built into the product when investigating threats. If the data sources have the functionality, Securonix will create a custom parser for us on a request. If the functionality is not there in the product, then there is a difficulty, but we can still ingest it through the file base, etc. However, I am not a big fan of the file base because a user is creating a file per day for data that was generated the day before. Specifically for activity that has already taken place, we can prevent it, but we cannot stop the activity.
For how long have I used the solution?
I have been using it for a year and three months.
What do I think about the stability of the solution?
It is pretty stable. Out of 100%, I would rate the stability between 80% to 85%. 20% can be unstable for any product. There can be bugs. There can be a failure in the core or a syntax error in the core. When I notify the support of these types of issues, they quickly fix the problem for me.
We have experienced a few performance issues, about 10%, when Security Analytics is ingesting our log sources. This can happen with any product. We informed them that we are facing this issue and get pretty good support on it.
What do I think about the scalability of the solution?
Scalability is pretty good. It does grow with our license. We work according to EPS. So, as our EPS pool grows, the solution will keep growing.
Cloud Scale is super scalable. You can scale Securonix pretty well. Even if you have too much data coming in, you can figure things out or put more resources on it. Securonix is pretty good at doing these things. For example, they have load balancers already in place, which automatically take care of these things.
There are 12 of us right now using the solution. I'm the senior engineer, and I have eight analysts who are using it. I have a senior manager who is also using it.
How are customer service and support?
Six months ago, if someone asked me about the support, I would say, "Not good." Now, the support is pretty effective. They try to resolve problems ASAP. For example, if it's a critical ticket, they get it fixed within an hour.
I would rate the support as eight out of 10.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We had a generic system previously, which has none of the things which have helped us by using Security Analytics. This solution automatically detects threats. There is a response bar that we can deploy. There is an email notification. So, if I am not available, then I will get an email that I can respond to pretty quickly. As far as threat detection, we get policy updates every three minutes. Therefore, if anything is detected, it will be right there on my screen.
I have previously trained on FortiGate and Splunk. Securonix and Splunk are not that different. Splunk has a lot of things on one screen. Whereas, Securonix tries to clean it up.
How was the initial setup?
If you follow the documentation, it is straightforward. If you don't want to read, it will be complex. I don't review documentation anymore. I did it twice when I started, then I went in, wrote a batch script, and automated the whole process. Now, I just need to make some changes before running that script.
The deployment takes 35 minutes on the client side.
What about the implementation team?
I am the only person involved in the managing and deployment of the solution.
If there is any kind of setup that needs to be done on the cloud side, Securonix does that for us. I integrate clients with my platform, but Securonix takes care of the back-end.
What was our ROI?
The Securonix cloud-native platform helps minimize infrastructure management. We don't need that much manpower. If there is infrastructure to maintain, I need an engineer to maintain infrastructure, a software engineer who will look for the application, a security unit who will look for the threats and attacks, and a response person. Now, I don't need a software engineer or infrastructure engineer. That has gone away. Currently, I need only a security engineer and response person, which one person can do. We can also hire two people to do the different jobs. That is no problem.
We don't have to put more focus on infrastructure, which helps. There is a little bit of an infrastructure included, but that is a one-time setup thing. You don't need to go and maintain it again and again.
Securonix Security Analytics adds contextual information into security events. For example, on a generic system, if I used to put in an hour, now I'm putting in 35 to 40 minutes on this. So, it's saving me about 20 minutes of time.
What's my experience with pricing, setup cost, and licensing?
Compared to the pricing of other products, Securonix's pricing is pretty good. Clients can get half of the price of other companies by going with Securonix. Other products, like IBM and Splunk, have pretty high pricing. Nowadays, we see CrowdStrike as up and coming, and they are pretty expensive.
Pricing does depend on what model you are looking for, e.g., are you going for an MSP or single tenant?
Which other solutions did I evaluate?
I don't find a lot of difference between solutions. Everybody tries to improve their product over time. I do free testing for multiple products, and they are basically copying each other's functions.
I like Securonix because I am familiar with it and can do threat hunting in 10 minutes instead of the 30 minutes that it might take if I used other solutions.
What other advice do I have?
According to my clients and the security world, I cannot eliminate all the false positives because you cannot let false positives go. You need to make sure that there are no attacks attached to that false positive. So, we have a team of analysts who monitor it every time. So, if a false positive policy gets an alert, then we just go ahead and make sure to analyze it. That is okay. If it is a false positive, then we mark it as one. We did eliminate a lot of false positives, but not all of them. It is our choice, not Securonix's, what we want to keep or eliminate.
I would rate Securonix as nine out of 10.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Partner - MSP
Practice Head-CyberSecurity at ALTEN calsoft Labs
A cloud solution for managed security services with a multi-tenant approach
Pros and Cons
- "The two major features of this product we extensively use are the UEBA capability and the multi-tenant approach with the centralized data logs system. Customers are very happy with these features."
- "Regarding the analysis of security events on the SOC side, Securonix Next-Gen SIEM needs to improve its automation capabilities."
What is our primary use case?
We use Securonix Next-Gen SIEM to provide managed security services. We have an MSSP delivery model using the Securonix asset platform tool that delivers the solution to multiple customers using their multi-tenant approach. It is a shared service delivery model, and we have close to five customers using the tool in our MSSP model.
How has it helped my organization?
We get very positive responses from the customer regarding their lock management and storage.
What is most valuable?
The two major features of this product we extensively use are the UEBA capability and the multi-tenant approach with the centralized data logs system. Customers are very happy with these features.
What needs improvement?
Regarding the analysis of security events on the SOC side, Securonix Next-Gen SIEM needs to improve its automation capabilities. Other products have machine learning and AI algorithms that can trigger alerts automatically. This is a key feature that Securonix Next-Gen SIEM needs to be improved.
For how long have I used the solution?
I have been using Securonix Next-Gen SIEM for three years now. We use the solution's latest version.
What do I think about the stability of the solution?
There are many integration issues. I rate the solution’s stability a seven out of ten.
What do I think about the scalability of the solution?
I rate the solution’s scalability a seven out of ten.
Which solution did I use previously and why did I switch?
We have worked with QRadar SIEM, Splunk, and Microsoft Sentinel. We use Securonix because we have a managed services model.
What other advice do I have?
We rely entirely on Securonix's production services for maintenance. They handle this, so we do not need to be involved in maintenance. In that area, I recommend this product. Overall, I rate the solution an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Disclosure: My company has a business relationship with this vendor other than being a customer.
Cyber Security Sales Engineer Manager at a comms service provider with 501-1,000 employees
Efficient use of resources, allowing more work to be done with fewer personnel and highly scalable solution
Pros and Cons
- "The scalability is one of the remarkable qualities of this product, which makes it very effective, especially when we are dealing with substantial data volumes in the cloud."
- "One aspect that could be improved is the pricing of the product in Brazil."
What is our primary use case?
From my experience, clients have been enjoying the product because it enables faster threat detection. We use it daily for hunting and developing strategies, which are much more extensive compared to the results from a traditional SIEM.
How has it helped my organization?
With Next-Gen SIEM, we are achieving more with less effort. We can gather more information from the logs and organize it in a different product view, which reduces the need for a large workforce. So we can achieve more with fewer people, and this is particularly advantageous in my line of work, where we need to hire additional staff as we sell more products. However, with this kind of solution bringing in more information about threats and improvements for the organization, we can handle the workload with fewer personnel.
What is most valuable?
The most valuable aspect is the ability to automate tasks, particularly user behavior analytics. It streamlines processes and makes it very efficient to work with, both for me and the users in my company.
What needs improvement?
I work in Brazil, and the solution is not very well known here. The market for technology in Brazil, not related to the quality of the product, is not very favorable yet. I see this as a challenge. We need to invest more effort in raising awareness and educating people about the product's capabilities.
Additionally, one aspect that could be improved is the pricing of the product in Brazil. It is reasonable, but when compared to similar tools or products that are more common in Brazil, it tends to be a bit higher.
For how long have I used the solution?
I started to use this solution about two years ago; my company started to work with Next-Gen SIEM.
What do I think about the stability of the solution?
To say the truth, neither I nor my colleagues who work with me have encountered any complaints about stability. As the leading company in Brazil for Securonix or the biggest seller of Securonix in Brazil, we have had no issues with stability up to this point. It has been very reliable, and there have been no instances of lagging, crashing, or any significant downtime reported.
What do I think about the scalability of the solution?
The solution is highly scalable since it operates in a public cloud environment. This allows us to store and process a large amount of information as needed. The scalability is one of the remarkable qualities of this product, which makes it very effective, especially when we are dealing with substantial data volumes in the cloud.
How are customer service and support?
Since I work in the sales team, I didn't need technical support. My role is mainly focused on discussing and selling the product to customers, highlighting its advantages.
So, if any technical assistance is required, it would be handled by the partner or someone else in the client-facing team. I have mostly been involved in the sales process, and I haven't had the need to engage with the technical support team.
What's my experience with pricing, setup cost, and licensing?
I work with two options for Securonix. I use the Legacy and the Advantage versions. The Advantage option is beneficial because it includes the features of the Legacy version at the price of the Legacy package. However, it gets complicated when dealing with User and Entity Behavior Analytics (UBA) and other additional features. The EPS (Events Per Second) quantity grows significantly, leading to the need for more resources to handle the workload when using UBA and other advanced features.
If Securonix aims to grow more and improve its position in the Brazilian market, it might need to consider adjusting its pricing to be more competitive. Currently, as we work with AI solutions, the price might need to go down to better grow its presence in the Brazilian market.
I believe in the quality of the product, so I would rate the pricing as a seven out of ten, where one is low pricing, and ten is high pricing.
When we talk about SIEM, it's important to understand how it brings the necessary information to the company and how we can apply the right intelligence to extract insights about threats and other relevant aspects. I suggest investing time to clearly define what you want to achieve with the SIEM solution. If you don't have a clear understanding of your objectives, the results may not meet your expectations. Take the time to thoroughly understand your requirements to make the most out of the system.
Which other solutions did I evaluate?
In my market and environment, I compete with Splunk, QRadar, and IBM. I've also heard about Hexabeam, but it's not a major competitor here in Brazil. Another one we're considering, which has posed some challenges, is Google Chronicle. However, the two biggest competitors for me are Splunk and QRadar.
When comparing Securonix to Splunk, one issue is the pricing; I believe even Securonix is on the higher side. However, in terms of working with cloud environments, Securonix has an advantage as it performs exceptionally well in the cloud. Unlike Splunk, which struggles in cloud setups, Securonix handles it perfectly. Additionally, in terms of crunching work in the database (DB), Securonix performs better and more efficiently than Splunk, making it a better choice for such tasks.
Other products seem to have a more established market presence, and people are familiar with them, but they might not be as acquainted with Securonix. However, I am confident about the quality of Securonix, and when I get the chance to demonstrate how it works, people tend to like it.
Furthermore, in comparison to IBM, I don't encounter any technical problems with Securonix. The quality of Securonix is solid, and I have no issues discussing its capabilities. When it comes to pricing, Securonix offers a more competitive solution. Even if it's only ten percent better than Splunk in some aspects, the overall value makes it a better option in the end. If the price difference is not as significant, it's more likely that customers will choose Securonix over other options.
What other advice do I have?
Overall, I would rate the solution an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
Cyber Intelligence Supervisor at a tech services company with 201-500 employees
Enrichment helps us discover information, and platform is great for visualizing and reviewing data
Pros and Cons
- "The most valuable feature is what Securonix calls enrichment. Securonix is very powerful because of all the data it can process and automatically enrich. The actionable intelligence it provides is one of its benefits, due to the processing capacity it has."
- "Once Securonix is operative, it is very powerful."
- "The analytics-driven approach for finding sophisticated threats and reducing false positives is positive and good, but the platform requires a more dynamic concept. Everything is a bit static."
- "Support is an area for improvement because it takes a little time for them to attend to tickets."
What is our primary use case?
We provide cyber SOC services by using it as an event correlator.
How has it helped my organization?
At the level of user visibility, it enriches a lot of data that the user might not otherwise know about and allows you to enrich other platforms with that data.
The contextual information added by Securonix has helped reduce investigation time by minutes because we no longer consult multiple sources and everything is centralized in one place.
It has helped improve our threat detection response and reduced noise from false positives, although it depends a lot on which network is being configured. The native ones trigger a lot, so we have introduced additional context in them.
But we have saved time in threat detection and noise reduction. It allows us to automate more use cases. I'm not sure if it has improved our level of threat investigation.
The solution has also helped detect advanced threats faster through the threat modeling. Several use cases are incorporated and it warns you about any behavior and more advanced threats. You don't need to review each threat but it informs you of the behaviors that you must take into account and it is easier to deduce them.
The dashboards that Securonix uses have helped us to do more in less time because if you need to see an anomaly or a specific event, the dashboard provides you with a summary of the data about that event.
Another benefit is that the platform has helped minimize infrastructure management. We invest less time in giving support and troubleshooting.
What is most valuable?
The most valuable feature is what Securonix calls enrichment. Securonix is very powerful because of all the data it can process and automatically enrich. The actionable intelligence it provides is one of its benefits, due to the processing capacity it has. Something to keep in mind is that Securonix needs a lot of initial work to be able to properly enrich itself, but once installed it is very powerful.
It's very good in helping to ingest all our log sources when investigating threats. That is back to the enrichment theme. It's very powerful. When you ingest data to Securonix, what it does is feed back to other sources like your firewall, and antivirus proxy, and vice versa. And the use cases filter data.
The UEBA capabilities are also very valuable.
What needs improvement?
The analytics-driven approach for finding sophisticated threats and reducing false positives is positive and good, but the platform requires a more dynamic concept. Everything is a bit static.
Also, the Autonomous Threat Sweeper is very enriching but, that being said, the threat detection report lacks a little context. The feature to sweep autonomously is good. The way they could improve the ATS would be to use more awareness and communication with the user. They don't give us much detail in the threat detection report. It would be very helpful if they explained the impact to us.
For how long have I used the solution?
We have been using Securonix Next-Gen SIEM for about four months. We are service providers, not the final customers. At the moment, we only have the implementation in one location.
What do I think about the stability of the solution?
So far, we haven't had any problems. It's very stable.
What do I think about the scalability of the solution?
At the moment, we don't have enough records to scale, but based on the infrastructure and from what I have seen, Securonix is very practical and it is possible to increase its capacity.
How are customer service and support?
Support is an area for improvement because it takes a little time for them to attend to tickets. And regarding more complex configurations, for example, when you want to generate a change in the platform, you have to submit a ticket and you cannot modify templates or create things. That can only be done by administrators since it is a SaaS service.
In general, the tech support seems good. They solve the problems that occur, but their response times are not very good.
How was the initial setup?
First, we saw how many events we had in the past SIEM. Under that same report, the infrastructure was made in Securonix, the RING was built, the platforms were connected, and then we let Securonix enrich in the system while the platform was configured. After that, the monitoring started.
There were particularities. The implementation of the infrastructure was simple, but the integration was complex due to integration issues in one of the solutions.
It took approximately three weeks until we implemented everything. In terms of staff from our side, there were two technicians, one who was in charge of integrations and another in charge of configurations in the SIEM. My responsibility was more on the strategic approach. Additionally, two integration managers from the Securonix team were involved.
Securonix notifies us when it needs to do maintenance. We only have to take care of the RING since it is local and not part of the SaaS infrastructure.
What's my experience with pricing, setup cost, and licensing?
The pricing is good, but by adding more things, the licensing becomes more complex because an EPS license fluctuates a lot. This licensing concept is going to be problematic in the long run.
Which other solutions did I evaluate?
Securonix is very easy and very intuitive compared to the other platforms. At the access level, it is much more practical. However, there are other platforms with better research levels and data ingestion than Securonix.
We evaluated Splunk, which is very similar to Securonix. We went with Securonix because we wanted to understand more about UEBA and enrichment, and for financial reasons.
In terms of threat investigations and onboarding, versus previous solutions that we have used, having access to UEBA allows you to analyze threats based more on behavior. But if you were to manually model, in other SIEMs, all the use cases that Securonix has, they would be very similar. Something that Securonix has in its favor is the enrichment prior to those threat detections. It took us about three to four weeks to get all the sources into the Securonix platform.
What other advice do I have?
When it comes to adding contextual information to security events, I would give it an eight or a nine out of 10. It enriches things a lot. But the concept by which Securonix works, which is to enrich by source and by modules, makes it very cumbersome to configure. If you set it all up, you can overload the SIEM. They tell you it's possible to set everything to the maximum capacity but this approach is not recommended.
Overall, it is a powerful platform. The cons are minimal and only require small attention and tedious initial work. Once Securonix is operative, it is very powerful.
It is a very good platform for discovering unknown information and is great at helping to visualize and review data. Thus, it indirectly supports data correlation. Thanks to Securonix, I learned that there are always things to discover. That's not only in the materialization of threats, but also in terms of discovery of permissions, users, and information about entities belonging to the company. And the enrichment gives you visibility that you didn't know about.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Partner
Cyber Security Consultant at LTI - Larsen & Toubro Infotech
Helps us to quickly detect advanced threats, gives us lower response times, and reduces false positives
Pros and Cons
- "The most valuable feature is that it works on user behavior and event rarities."
- "Securonix Next-Gen helps us detect advanced threats faster and gives us lower response times."
- "Parsing needs to be improved. Every time we integrate a new, specific data source, we face a lot of problems in parsing, even for the old data source."
What is our primary use case?
We mainly use Securonix for SIEM software architecture and for logs. We generate all the logs from different APIs and firewalls. We also have created other policies. Securonix is the primary tool we use to get everything done for our projects and architecture. We even use it for other solutions like AD.
Primarily, I work on violations and policies, not the backend. As an analyst, I work on SIEM.
The solution is deployed on a private cloud. It is deployed with Microsoft Azure.
Everyone has access to SIEM, but they don't have admin access. We mainly have three people and a team lead on the Azure Securonix team. I am the backup and work on the operational side of that team. Everyone has read-only access except the three team members.
How has it helped my organization?
Securonix primarily helps with our log code situation. We found a vulnerability last December, so it helped us gather logs for that. We informed our vendor, and they provided some queries on how to get those vulnerabilities and logs.
I normally work on policies and face a lot of false positives. We reduced many false positives since using this solution. Securonix has definitely helped improve our threat detection response and reduced noise from false positives.
Sometimes we face threats and sign-in logs from different countries, but we're able to resolve those. Sometimes we face malicious activities from traffic but it's very rare. It happens about twice a month.
Securonix helps a lot with monitoring. My project is in the monitoring and operational stage, so it's a primary tool I use to monitor everything. The implementation stage has already been completed. We have created policies for all kinds of tools and APIs.
As we are the client, most of us don't have the SIEM threat model feature. There isn't a lot of proper information about how to implement that. Customer service doesn't have a proper idea either. We are lagging in this area, but it's good overall.
In some cases, we have observed that people start getting login failures, so we checked the logs from Securonix and resolved the issue. In that way, it's helped.
Securonix Next-Gen helps us detect advanced threats faster and gives us lower response times. Sometimes we face a data source delay and it's impacted badly, but overall it serves us a lot.
I haven't faced any data loss since using Securonix.
What is most valuable?
The most valuable feature is that it works on user behavior and event rarities. Those features are in Splunk too, but they're not as effective. Securonix's customer service is also pretty good.
It's not difficult to use the interface, but there's a lot of documentation to read.
We haven't experienced any performance issues when ingesting log sources and investigating threats. The response is good.
What needs improvement?
Parsing needs to be improved. Every time we integrate a new, specific data source, we face a lot of problems in parsing, even for the old data source. That should be updated on a regular basis.
In some of the policies, the geographical location for a single IP is from a specific country, but the IP doesn't match. For instance, if the log is from China, the actual location of that IP will be from somewhere else, not China.
For how long have I used the solution?
I have been using this solution for more than a year.
What do I think about the stability of the solution?
It's reliable and very stable. We haven't faced any major or even minor issues with security.
What do I think about the scalability of the solution?
It's definitely scalable and fulfills my needs.
How are customer service and support?
Technical support is good, but sometimes we face delays with responses.
I would rate technical support as nine out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
The solution was already in the mid-stage of implementation when I joined the organization. I mostly worked on fine-tuning the policies.
We have a team that takes care of maintenance updates. The solution needed some updates because the user behavior wasn't working properly for some of the policies. As of now, instead of using user behavior, we use event rarity. After version 6.4 is implemented, the issue will be resolved. There are two or three more issues we have that will be resolved after the update.
What other advice do I have?
I would rate this solution a nine out of ten.
My advice is to get a proper idea of the tool you are working on and be sure to read the documentation.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Partner
SOC Leader at a tech consulting company with 51-200 employees
Less false positives, good detection and integration capabilities, and good pricing
Pros and Cons
- "The detection of threats and reduction of false positive alarms as compared to other solutions are valuable features. It has improved threat detection response and reduced a lot of noise from false positives as compared to our previous SIEM solutions."
- "Most of our clients are very happy with the solution."
- "The incident response area should be improved."
What is our primary use case?
We are using it for monitoring firewalls, Windows operating systems, some Linux operating systems, active directories, and some of the solutions in the cloud such as Office.
In terms of deployment, everything is in the cloud. Our licenses are on the cloud. We don't deploy anything on premises except the RIN.
How has it helped my organization?
We are a managed service provider, and we offer this service to third-party clients. Most of our clients are very happy with the solution. We can detect a lot of threats, which are not false positives, and we can describe the threats very well. A lot of information can be obtained from this SIEM, and we can provide very good incident reports to our clients.
We were using another solution previously. The other solution couldn't compete with the features and functionality that we were looking for as a managed service provider. Some clients ask for specific features, and we couldn't complete those needs with other products. They were more about calculations, such as events per second (EPS). With Securonix, it is easier to sell the product and make quotes for our clients. It has helped us a lot at the administration, commercial, and operation levels.
It provides actionable intelligence on threats related to our use cases. It can detect violations and reduce false positives. This actionable intelligence is one of the most important parts because we have suffered with some of the other solutions in terms of receiving a lot of events and alarms where most of them were false positives, which made it a bit difficult for us to investigate and generate incident reports. Securonix is handy for engineers and the security operations center.
Its analytics-driven approach is pretty good at finding sophisticated threats and reducing false positives. When it comes to monitoring network devices, such as firewalls, it can detect behaviors that would be difficult for other solutions to detect or for normal engineers to detect manually. It has a lot of violation policies, and it is very handy and helpful at this level.
It adds contextual information to security events, which is one of the most important points. We can fill a lot of information into our reports for our clients.
Everything is saved for us and indexed. We can review any event we need within three or six months. We can review even when the data is in the cold phase. We never faced any case where we lost any event data. When clients asked about some events in the past, we could find them very easily and without any issues by using the queries.
It improves analysts' efficiency to do more with less time. Spotter is one of the best tools for me for searching and visualizing various things such as policies. With the Spotter language, you can search for whatever you need. You can search for any endpoint, any IP, any hostname, or any violation name. Even though it is not very fast, it is fine for us. Splunk or Elasticsearch is faster than Securonix because this is their job. Even though Spotter is not as fast, it has been helpful for us.
What is most valuable?
The detection of threats and reduction of false positive alarms as compared to other solutions are valuable features. It has improved threat detection response and reduced a lot of noise from false positives as compared to our previous SIEM solutions. This was one of the reasons we decided to try or move to Securonix. Other products generated thousands of events, and a lot of them were false positives, which made it difficult for us to handle all the events. For example, we were monitoring a firewall internally, and that firewall generated about five million events per month. The previous product detected almost 1,000 to 1,500 events as positive events, whereas Securonix generates less than 200 events, and most of them are not false positives.
It can integrate with a lot of solutions. Being able to ingest all our log sources when investigating threats is one of the good points of Securonix. After we started to use Securonix, we could integrate a lot of solutions, which we couldn’t do previously. It works with many devices, platforms, and cloud solutions. It is pretty good in terms of integration.
What needs improvement?
The incident response area should be improved.
It is more difficult than other products, but overall, it is good. The platform has a lot of options and functionality. So, you need to check almost everything. For new engineers or people who don’t have much experience with this kind of platform, it is a bit difficult, but for experienced engineers, it is not that difficult.
When you have been doing a lot of work for about one or two hours, and you have a lot of tabs open, it slows down or gets stuck. There is a delay of 10 to 15 seconds in opening tabs or dashboards. I don't know why this happens, but for me, it is not a big issue. I just wait, and that's all.
For how long have I used the solution?
I have been using this solution for one year.
What do I think about the stability of the solution?
It is stable, but it slows down or gets stuck when you have a lot of tabs open.
What do I think about the scalability of the solution?
Overall, it is scalable, but when you are investigating a lot and you have a lot of tabs open and are involved in big work, it sometimes becomes slow or gets stuck.
In terms of its users, our SOC team has three engineers, and I am the fourth one. We have three clients for now for Securonix. We use it internally to monitor our company. Overall, there are five or six users using the interface, investigating, and reporting to the clients.
How are customer service and support?
Most of the time, their support is very good, but sometimes, we had to escalate the issues. Sometimes, we opened a ticket, and we immediately received an answer for fixing the issue, but at other times, we got a response after one, two, three, or even seven days. I guess it is based on the impact or severity, but when we have an urgent issue or problem, Securonix solves it very fast. I would rate them an 8 out of 10.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We were previously using Splunk, and we wanted to continue, but when we did the evaluation, we found Splunk to be more difficult to implement than others. It is fine to operate it, but its implementation is more difficult. It also had fewer features than Securonix. Securonix is dedicated to security information event management, but this is not the main functionality of Splunk. Even though Splunk is very strong in security, and we have been using it, when it comes to, for example, machine learning, Securonix has pre-configured policies. So, we don't have to spend that much time, whereas when it comes to Splunk, we have to configure everything. We have to install the applications and configure the dashboards. Considering the functionalities, features, and pricing, we felt that Securonix would be the best option.
It is better than previous solutions in terms of threat investigations and onboarding. That's because most of the other solutions are based on rules. Sometimes, there is no intelligence when it comes to detection, whereas Securonix has policies that are a collection of rules. Securonix doesn't only extract the log and tells us that it is a low-impact event or informative event. It also tries to correlate most of the events according to the policies and takes us to the main point. This is how Securonix has helped us to reduce a lot of false positives. Other solutions only worked with rules, and they only sent us events. We had to review most of those events, which is not the case with Securonix. It has a lot of policies for all types of detections. There are almost 1,000 policies, and Securonix can correlate various types of behaviors and pieces of evidence to detect advanced threats. It is good at this level.
How was the initial setup?
We have the cloud license of Securonix. Everything is on the cloud. We only implement RIN on-premises, which is straightforward. You just download the executable, give it permission, and execute it. You provide the information it asks. There are a few packages that you need to install previously, but overall, it is very handy and straightforward.
What about the implementation team?
I implemented it on my own.
What's my experience with pricing, setup cost, and licensing?
Its price is fine. We found it to be cheaper than LogRhythm, Exabeam, Splunk, as well as Elastic Security. A few months ago, when we were comparing Securonix with Elastic Security, we found Securonix to be cheaper than Elasticsearch. We were pretty surprised that Elastic Security is more expensive than Securonix because Elasticsearch is just starting, and it cannot compete with Securonix at this time. So, the pricing of Securonix is pretty good for now.
Which other solutions did I evaluate?
We tried to evaluate some of the other products, but we decided to go with Securonix for the business part. It was easier for us to meet the needs of our clients related to calculations.
We evaluated LogRhythm. The first problem that we faced with LogRhythm was that it would have been pretty difficult for engineers to handle in terms of the user interface. As compared to Securonix, it was also very expensive. Securonix had most of the features or functionalities that we were looking for. We also evaluated Exabeam, and we had the same problem with the price and features.
What other advice do I have?
It has somewhat reduced the amount of time we require for investigation. It hasn't probably helped in detecting advanced threats faster along with lower response times because there is this gap between the RIN receiving the information and then sending this information to the cloud. This gap makes it a little bit late as compared to other solutions. Other than that, it is good.
I would rate it a 9 out of 10.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: MSP
Cybersecurity SE at a tech vendor with 10,001+ employees
Reduces our investigation and response time, and it is very easy to use and integrate
Pros and Cons
- "Its console is very easy to use and configure. It is very intuitive for our use cases. App integrations are also pretty nice."
- "It has improved the threat detection response and reduced noise from false positives as compared to our previous SIEM solutions."
- "It could be improved a little bit more for admin users. There should be more administrative options related to security for admin users. For example, for forensic purposes, the admin should be able to stop a specific user from erasing some information. I would be helpful in certain situations, such as during an internal fraud."
- "It could be improved a little bit more for admin users."
What is our primary use case?
We mostly use it for user-behavior analytics. It is used for all the behaviors related to users. In terms of the environment, there are multiple connections at different sites and locations, and there is also integration with other platforms. For some endpoint use cases, I have to do integrations with different customers who already have the platform.
Its deployment is hybrid. The cloud providers are Amazon and Google Cloud Platform.
How has it helped my organization?
When we have an endpoint threat, we have to move very quickly. We detect it through another tool that is associated with Securonix, and automatically the endpoint is isolated from the network. We also get some information for investigation and forensics allowing us to understand the type of threat. We get to know whether it is related to the endpoint or user behavior. We can get information on web-application firewalls and other solutions connected to Securonix, which allows us to understand the depth of the threat for a specific use case.
It provides actionable intelligence on threats related to our use case. After the alerts, we can isolate the endpoints and make some modifications. We can also do some searches about the related IP on the internet and intelligence platforms. That's very nice.
This actionable intelligence is pretty important. When we integrate different platforms, Securonix provides a lot of visibility and allows us to see the whole environment, not just a part. I have been working mostly on the endpoint side, but other people who are working on wider use cases can see all the dashboards and improve the security posture with Securonix.
Its analytics-driven approach to finding sophisticated threats and reducing false positives is very important. With other similar tools, we have to work a lot to reduce or manage false positives. We have to improve the rules and integrations because there are a lot of false positives. With Securonix, we have fewer false positives, and there is also automatic recognition for false positives allowing us to move very quickly.
It adds contextual information related to the use cases. My use case is very specific, but my partners and other teams get a lot of contextual information related to the whole company. It provides a lot of analytics related to a threat in terms of user behavior, environment, and target applications, such as databases, which is very important.
It has saved a lot of investigation time. As compared to other solutions, it has saved more than 50% time.
It has improved the threat detection response and reduced noise from false positives as compared to our previous SIEM solutions. The improvement in the response time is dependent on the scenario, but generally, it is about 40% more effective. When it comes to false positives, it is about 60% more effective.
It has been helpful in detecting advanced threats faster and lowering response times, but I don't have the metrics.
What is most valuable?
Its console is very easy to use and configure. It is very intuitive for our use cases. App integrations are also pretty nice.
What needs improvement?
It could be improved a little bit more for admin users. There should be more administrative options related to security for admin users. For example, for forensic purposes, the admin should be able to stop a specific user from erasing some information. I would be helpful in certain situations, such as during an internal fraud.
For how long have I used the solution?
I have used it for two years separately, in 2020 and the last year, 2021.
What do I think about the stability of the solution?
Its stability is pretty nice because we don't have too many problems with it. The complexity is related to what we want to see. There are no issues with the performance. We have not experienced any performance issues when the solution is ingesting all of our log sources.
What do I think about the scalability of the solution?
It is 100% cloud. So, its scalability is pretty nice. We have all the capabilities and options to grow. Our environment has more or less four locations with about 1,000 devices. We don't have any plans to increase its usage in the near future.
How are customer service and support?
I have had to call support three or four times, and I would rate them a ten out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have worked with Splunk and LogRhythm. I am using Securonix because, in this company, most of our clients are using Securonix. So, I had to learn how it works and understand its architecture and capabilities. It is very easy to understand for anyone who has worked with similar solutions. It is 90% easier than Splunk, which has a lot of code. Securonix is very radical and intuitive.
How was the initial setup?
I wasn't involved in its setup and onboarding process, but I would assume that it is very quick. That's because it is very simple to use for my use cases, and they have nice support and help.
Its maintenance is pretty lightweight. We have another team that is in charge of that. There are most probably two people who take care of SIEM and cybersecurity solutions.
Securonix cloud-native platform helps to minimize infrastructure management. It allows us to focus on threats versus engineering or managing the platform.
What was our ROI?
We have surely seen an ROI when we look at multiple threats that we have been able to prevent.
It improves analysts' efficiency to do more with less time. By using the contextual information that it provides, we can be more accurate in our investigation. It has saved about 30% time.
What's my experience with pricing, setup cost, and licensing?
Its pricing is quite similar to others and is very competitive. The other solutions have different types of licensing, but when you do the math, it is competitive.
What other advice do I have?
You should know your environment and connectivity requirements very well. You should understand the analytics that Securonix is providing for the team. You can make a lot of improvements based on those analytics.
I would rate it a ten out of ten.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Cyber Security Analyst at a retailer with 10,001+ employees
Playbooks integrations, incident management features, and threat hunting services saved time and streamlined investigations
Pros and Cons
- "Risk scoring was nice. We could exactly see which user had the highest risk score, and then we could pick it up and work on it."
- "In the beginning, we were hesitant to use a new tool, but it soon became our go-to tool for checking and verifying any issues."
- "When they did upgrades or applied patches, sometimes, there was downtime, which required the backfill of data. There were times when we had to reach out and get a lot of things validated."
What is our primary use case?
We were using it for data loss prevention and data acceleration. We wanted a platform with a proper ticketing facility, and as and when we reviewed a user, we also needed a proper documentation setup. Securonix provided that. We were able to integrate playbooks and a lot of other modules so that we not only looked at a particular problem area but also at other factors. We didn't only want to look at exfiltration but also at any lateral movement inside the company by a user. We wanted to look at the outliers in a better way, not only in terms of a user's activity but also in relation to the peer activity to show that it is not a team; it is just a team member doing something wrong.
We most probably were using version 6.0.
How has it helped my organization?
It was very easy for us to do our manual threat hunting. We had a lot of instances where we found our internal users exfiltrating data. We were able to see that they were exfiltrating data. We could confirm that through the platform by taking a deeper look, which was very nice. It is user-friendly and handy. It allowed us to look at all kinds of activities and logs.
It provides actionable intelligence on threats related to the use cases. After you have done the configuration, it triggers an alert for any incident. This actionable intelligence is very important because it allows us to respond in time without missing the window of being able to take an action. Sometimes, threats are small, and the indicators do not pop up, but with manual analysis, we can get a complete view. So, it is very important to have real-time triggers.
We have been able to find a few true positives. Based on the triggers from the tool, we got to know that people have been exfiltrating data over a period of time. They had been doing it in small amounts, and that's why it went unnoticed. After the tool notified us, we discovered that one or two users have exponentially exfiltrated data over a period of time. Without the solution, just by looking at the logs, we wouldn't have known that. The tool understood the behavior and triggered a notification, and we got to know that. The users were not just sending our data to themselves but also to another vendor. They were contractors, and they were exfiltrating the data to another vendor. They were about to leave the company, and we were able to catch them before they left.
It reduces the amount of time required for investigations. If I had to check logs from different log sources or tools from different vendors and create tickets, it would have taken time. With SNYPR, we were able to perform a lot of actions within the same platform, and we were also able to push tickets to our SOAR management tool. Everything was in one place. We didn't have to navigate between different things. It was helpful for incident management. It took time for analysts to check whether an alert was a false positive or not and provide the right evidence. Having incident management within the tool reduced time in creating and closing some of the incidents. Instead of 30 minutes before, it was reduced to 10 to 15 minutes per incident. We didn't have back-and-forth navigation. Everything was in one place.
It saved us a couple of hours of our day-to-day activity because everything was consolidated. Once I logged in, one or two hours were enough for me to look at everything and identify things to take an action on.
It has definitely helped us with threat management. Because of the sample use cases that we saw from Securonix, we were able to design a few of our own use cases. We would not have thought of those use cases in the past. We were able to add use cases that were helpful for our data internally. We were able to understand logs even better and create our specific use cases. It was good learning.
What is most valuable?
It is user-friendly. Its user interface is better than the other tools.
I like the playbook integration. In the beginning, we had a few hiccups because the tool was developing, but after that, the threat intelligence tool that we integrated got more accurate and better. The whitelisting and blacklisting of IPs, domains, or users were also working.
Risk scoring was nice. We could exactly see which user had the highest risk score, and then we could pick it up and work on it.
Securonix accommodates customer requests in the upcoming versions very well. They do their best to bring in the features required by a customer. We were able to have custom widgets for different departments or specific use cases. All tools do not provide such customization. Securonix was good at taking a request, reviewing it, and if it made sense, adding it. We got at least one or two features added.
What needs improvement?
When they did upgrades or applied patches, sometimes, there was downtime, which required the backfill of data. There were times when we had to reach out and get a lot of things validated.
For how long have I used the solution?
I have been using this solution for about 2.5 years. Right now, I'm not using it, but I have used it in the last 18 months.
What do I think about the stability of the solution?
Initially, during patch management, we did see a few downtimes, which required a backfill of data. Before I moved out of the previous company, patch management and upgrades had improved, and the tool had become stable. The queries we were running weren’t breaking the tool. We were able to fetch reports for more roles and data as compared to when we started.
What do I think about the scalability of the solution?
The company that I was working with was midsize. We didn't have a huge amount of data. We were accommodated pretty well. We didn't have any thresholds or limits, but I cannot speak for companies that have a huge amount of data.
Their archiving and deletion policies also worked well for us. We didn't see any performance issues when the solution was ingesting all log sources. Its scalability was pretty nice. We started with six to seven data sources, and then we moved on to add a few more. It could easily accommodate any increase in the number of users or data. We didn't have to just stop at a particular point.
With on-prem, customers have control over the infrastructure, and they can tweak it, but a cloud solution is more simplified. You don't have the headache and overhead of maintaining your resources. So, it is definitely scalable. They partition you based on how big the company is. So, even if you move to a bigger scale, more resources get added to make it work better. It is seamless. We didn't have many issues. We had a few slowness issues at times, but they were resolved. We didn't have to deal with them for a long period of time.
How are customer service and support?
Their support was pretty good. We didn't have any issues there. They were pretty fast. Anytime we had downtime or any issue, we were certainly helped. We got emails telling us how long it will take, and they would stick by it. There were a few times when there was a one-day or two-day delay in response, but eventually, it all worked out. We didn't have major issues. I would rate them a nine out of ten.
They also provide a review with their content team. For the initial few months, they did a lot of threat hunting and showed us why they think a user is doing something in the company and why it is something that is worth taking a look at. It was helpful to have analysts from their side and see how the users are doing it and what are the patterns.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have only worked with this solution.
How was the initial setup?
We had another engineering team that took care of its deployment. My involvement in its setup was only for providing the type of data that we need to pull into Securonix. Some log sources took a while in terms of the data format that we wanted and accommodating it with the APIs on the Securonix end. We only had issues with a few data sources. It wasn't a very difficult process, but it did take some time. It took about two months.
Overall, its onboarding was pretty smooth because we were on SaaS. In terms of the strategy, we had to provide the data sources that we needed. They were divided into three levels. We first integrated one or two data sources, and when we saw it triggering, we integrated a few more. We also worked on fine-tuning it for false positives with their content team. They trained us on various use cases and algorithms behind those use cases. If there was any incorrect trigger, they explained the reason for it. It did take quite some time to configure it for our own custom use cases. This phase took more time than the initial integration of data sources. It took at least two to three months to onboard all the sources.
Because it was a SaaS solution, they did the maintenance. It didn't require any effort from our end. It minimizes infrastructure management. In case of downtime or outage, they used to notify us and fix the issue. It did not require our intervention, except monitoring and checking if things are running fine.
They provided flexibility in terms of features and patches. If we wanted to stay on a particular patch or have a few features in the next version, they were able to accommodate that. They were able to add our features even when other customers did not need them.
What about the implementation team?
There were two people on the engineering team from our side, but I am not sure how many people were there from the Securonix side. For integration, two people were there, and then there were four analysts at the beginning to support the tool and give feedback.
What was our ROI?
We most probably did see an ROI. I was working only at the analyst level. I do not have the numbers, but it did improve the efficiency to do more in less time. In the beginning, we were hesitant to use a new tool, but it soon became our go-to tool for checking and verifying any issues. We started engaging with the tool quite a lot, and it probably saved four to five hours a day. Documentation and ticketing were the biggest challenges, and it helped in having everything in one place. We could just click on a ticket and see everything.
What's my experience with pricing, setup cost, and licensing?
I had heard that it was much cheaper than Splunk and some of the other tools, and they gave us a nice package with support. They accommodated the number of users and support very well.
Which other solutions did I evaluate?
My team had definitely looked at other tools, but I was not involved in the PoC.
What other advice do I have?
I would advise having a look at it. The user experience or the user interface is definitely better than other tools, but you need to see how it interacts with your data sources and how easy it is to integrate it with those data sources.
It took us at least four to five months to realize the benefits of the solution from the time of its deployment. It depends on the log sources you are concentrating on and want to fine-tune. Most SIEM tools, including Securonix, have a lot of use cases that can be tied to Windows, VPN, etc. Modifying and tuning just one log source is not enough. You should tie different log sources so that you get an idea about any lateral movements. Everything that flows into a SIEM solution has to be tuned. If I'm sending a raw log in any format, it needs to be properly sanitized and tuned for my security requirements, which takes time. We had to go back and forth and get a lot of things fixed. It takes a while for the tool to understand and start triggering based on a specific activity.
False positives will always exist. They won't completely go away. When we first deployed it, it used to trigger alerts for 500 to 600 users, which had come down to 20 to 30. It needed continuous fine-tuning, but as an analyst, I was no longer overwhelmed by hundreds of alerts. It took a while to get to that stage and involved a lot of blacklisting and whitelisting. Even though the false positive rate had come down to a pretty good number, we still had to intervene and verify whether it was a false positive or not, but it was easier to do.
It hasn't helped to prevent data loss events, but it has helped to reduce further loss of data. We got to know about an event only when it had already started to happen. When the tool identified that something was happening, it would alert us. If an analyst was active enough to understand that and put a stop to it, it could have prevented any further loss, but I am not sure how much a data loss event would have cost our organization, especially in intellectual property. However, we figured out that about 40 to 50 GB of data was sent over a period of time. It was sent in small bits, and it included confidential reports, meeting keynotes, etc. We would not have known that if the tool had not notified us.
I would rate it a 10 out of 10 based on the experience I had. We didn't have any major issues related to slowness or querying the tool. Querying was pretty simplified, and there were also documents to know the processes. Their support was good, and they were also good in terms of the expansion of the tool. When we wanted a new data source, they were there to review it and modify it with us. They provided good assistance.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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Updated: August 2026
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