Snyk Reviews

Talking about the current situation in our security posture, we decided to choose a platform which could help us to improve our Security Development Lifecycle process. We needed a product that could help us mitigate some risks related to the security side of open source frameworks, libraries, licenses, and IT configuration. We were interested in a solution that could also utilize Docker images that we are using for the deployment. In general, we were interested in a vulnerability scanner platform for performance scans to deliver and calculate our risks related to code development.

We have integrated it with our infrastructure, collecting images from there, and performing regular scans. We also integrated it with our back-end in version control systems.

Sometime ago, we deployed a new product based on web technologies. It was a new app for us. From the beginning, we integrated Snyk's code scannings that the product is based on. Before the production deployment, we checked the code base of Snyk, and this saved us from the deployment with the image of the solution where there were some spots of high severity. This saved us from high, critical vulnerabilities which could be exploited in the future, saving us from some risks.

It helps find issues quickly because:

1. All the code changes go through the pipeline.
2. All new changes will be scanned. 
3. All the results will be delivered. 

This is about the integration. However, if we're talking about local development, developers can easily run Snyk without any difficulties and get results very quickly. 

It is one of the most accurate databases on the market, based on multiple open source databases. It has some good correlation and verifications about findings from the Internet. We are very happy on this front.

The solution’s container security feature allows developers to own security for the applications and containers they run in in the cloud. They can mitigate the vulnerabilities in the beginning of the solution's development. We can correlate the vulnerabilities in our base images and fix the base image, which can influence multiple services that we provide.

We see that they are continuously working on the Kubernetes security and platform security checking. This is interesting for us, because we are an enterprise customer, and all of these features are made available for us.

It has an accurate database of vulnerabilities with a low amount of false positives.

The container security feature provides good actionable advice for points of integration. 

The documentation sometimes is not relevant. It does not cover the latest updates, scanning, and configurations. The documentation for some things is wrong and does not cover some configuration scannings for the multiple project settings. For example, sometimes the code base condition is consistent on multiple modules. It's kept on different frameworks and packet managers. This requires Snyk to configure it with a custom configuration from the scan. From this point of view, the documentation is unclear. We will sometimes open enterprise tickets for them to update it and provide us specific things for the deployment and scanning.

There is no feature that scans, duplicates it findings, and puts everything into one thing.

The communication could sometimes be better. During the PoC and onboarding processes, we received different suggestions versus what is documented on the official site. For example, we are using Bitbucket as a GitHub system for our code, especially for Snyk configurations. The official web page provides the way to do this plugin configuration. However, if we talk about doing direct connection with our managers from Snyk, they suggested another way.

We have been using this product for five months.

The product is sometimes unstable.

There aren't any limitations because we are using it as a SaaS platform. As an enterprise customer, we can create teams and additional projects as well as involve additional people. These things can easily be covered for our entire business.

We currently have 20 developers who use it.

We are planning to increase usage based on the things that Snyk can provide us, like Kubernetes security. I would rate our adoption rate at a seven out of 10.

Our enterprise success manager from Snyk has open discussions with us. We have been with Snyk at meetings and webinars with our engineers. Documentation for scanning on the developer side is clear and good. We don't have any concerns from our development team that it is difficult or unclear. Everything is good on this point.

It has poor support sometimes for the Scala language when running scans of the official Docker images from Snyk. Scala is a part of the Java framework. We need to customize it and built our own Snyk images. The platform provide the images, but the execution is too long.

Their customer success management is an eight out of 10, because every enterprise ticket should go to general support initially.

I would rate the first line of support as a six out of 10, but their technical site engineers who help us are an eight out of 10.

We did not previously use another solution in this company.

The initial setup was not complex; it was easy for us. I thought the configuration guidelines offer a clear way for integration with registries, where we are hosting our Docker images. It was easy to integrate with Docker platforms for the SoC configuration, which was done in one working day. This was very fast. 

The documentation of installation (for the scanner on endpoints for development) was clear. We quickly checked all our inbox code. All of the processes of enrollment were clear and fast.

The initial setup took one month. Our deployment is still going on.

Its enterprise support is a very good feature. This helped us to enforce processes faster. 

Our implementation strategy is based on suggestions from the product managers and success managers from Snyk. In general, we are going to collect all of the vulnerabilities and findings as soon as possible to aggregate the results and mitigate the false positives. This is to correlate the results of a licensed check-in and create our own policies for future detections.

For part of the configurations, we needed help from Snyk because sometimes the documentation is wrong. It can also be unstable, so we cannot integrate the scannings with an unknown error. In these cases, we conduct our enterprise support to help out. It does requires us to contact support regularly.

It will probably be a year before we see value from the Snyk platform.

Snyk has reduced the amount of time it takes to find problems by 30 to 40 percent.

The price is good. Snyk had a good price compared to the competition, who had higher pricing than them. Also, their licensing and billing are clear.

We have multiple language service platforms based on different language scopes. We were interested in a platform which could cover all of the languages that we are using. We are a mobile-first application, so we were interested in the iOS and Android code and having back-end services that could be deployed via different languages. Another aspect was checking Docker images for vulnerabilities, using Gartner investigation and market research, and applying my personal experience in this niche (Security Development Lifecycle).

We had a comparison between several vendors, like Aqua Security, Snyk, and Qualys. In general, Snyk was the only solution that had a Docker scan aspect to it. It also offered us open scan for vulnerabilities. For this reason, we chose Snyk. It covers not only continuous scanning, but also provides the license scanning and open source scanning from the box. While there are lot of open source products on the market who offers this capability, Snyk aggregates all these features in one place.

If I had to go through the process of choosing a platform for our company again, I would chose Snyk. 

Check the following before using Snyk:

• Your language frameworks and whether Snyk can cover them.
• The specific packet managers that your are using.
• How Snyk performs with all your platforms, not just the main part. Gauge the difficulty. 

Check the solution for all your language specifics. We have had some interesting projects where the default configuration does not work. Before using such products, you should check it in the most complex projects that you have.

Based on all our products, including Snyk, we have seen a 50 percent reduction in the amount of time it takes to fix problems. 

The solution allows our developers to spend less time securing applications, increasing their productivity. 

The feedback: It's a very interesting solution. It is clear what we are using it for and how we should use it. However, if we are talking about the interest from our developers, then the solution was evaluated as a medium. This is because of its readiness for implementation and adoption process.

I would rate this solution as an eight or nine out of 10.

We are using an enterprise version of Snyk for image scanning. We use Snyk to identify and address vulnerabilities in our open-source dependencies and to scan the Docker images.

The solution's Open Source feature gives us notifications and suggestions regarding how to address vulnerabilities.

The solution's integration with JFrog Artifactory could be improved.

We have been using Snyk for two years.

I rate the solution an eight out of ten for stability.

We use Snyk for microservices, and more than 100 users use it in our organization twice a week.

I rate the solution a seven out of ten for scalability.

The solution’s technical support team was involved during the architecture integration. We got their support, but I think we could probably get a faster response from them.

Neutral

Snyk's initial setup is not very difficult.

On a scale from one to ten, where one is difficult and ten is easy, I rate the solution's initial setup a seven out of ten.

The solution's initial setup took a few weeks. The solution's deployment was done by our app system, and four people were highly engaged in this activity.

Before choosing Snyk, we were exploring different solutions like JFrog Xray and Aqua scan for image scanning. We chose Snyk because we could do both image scanning and SCA with it.

We are comparing Snyk with GitHub Advanced Security, which has a better vulnerability database. They have more vulnerabilities enlisted in their database.

The solution has improved or streamlined our process a lot for securing container images. We wanted to make sure we are deploying the secure Docker images. Snyk allowed us to check whether it is following our standard of docker images or not.

We use Azure DevOps as our platform, and Snyk's integration with Azure DevOps was okay. However, Snyk's integration with JFrog Artifactory didn't go well. We use JFrog Artifactory to store the artifacts we download. We wanted to integrate Snyk with JFrog Artifactory to scan the binary artifacts we downloaded, but that broke our JFrog Artifactory for some reason. Instead of using it there, we are calling it directly from the pipeline.

Snyk's automation features significantly reduced remediation times a couple of times. Sometimes, our developers scan the code from the environment and find some Java vulnerabilities. We fixed those vulnerabilities in the lower environment itself. The solution does not require any maintenance.

The accuracy of Snyk's vulnerability detection is pretty good compared to other tools. I rate the solution's vulnerability detection feature an eight out of ten. I would recommend Snyk to other users because it is easy to implement and integrate with Azure DevOps and GitHub.

Overall, I rate the solution a seven out of ten.

I have used Snyk in my present and past workplace, along with Veracode, Checkmarx, and GitHub Advanced Security. The main product that really brought Snyk to market was software component scanning for third-party components, however I like the new things that they're doing as well.

They've got container scanning, which they're just now starting to do, and they're also bringing in new use cases such as static analysis (i.e. SAST) and secrets scanning, although I don't know exactly what's happening on that side of things.

In my previous workplace, we had about 100 users as it was still being scaled up and it was a relatively new product at the time. As for the version number, we use the latest version of Snyk since it is a cloud-based SaaS offering which is always kept up to date.

I think all the standard features are quite useful when it comes to software component scanning, but I also like the new features they're coming out with, such as container scanning, secrets scanning, and static analysis with SAST.

The most prominent reason why everybody goes with Snyk as a starting point is because they have an open source offering. As such, it's a developer-friendly solution and our developers really like it for that. In my opinion, that's their very first 'in' from all the avenues within the Software Development Life Cycle, because they deliberately make it developer-friendly from the start, and allow for lots of integration which fits with other tools.

For the areas that they're new in, it's very early stages for them. For example, their expertise is in looking at third-party components and packages, which is their bread-and-butter and what they've been doing for ages, but for newer features such as static analysis I don't think they've got compatibility for all the languages and frameworks yet.

That's something I believe will be expanding over time, but I'm not 100% sure when they're going to get to it. Thus, my main concerns for improvement would definitely be greater language and framework coverage, and on a lesser note I would also like to see a reduced number of false positives on their scans.

Then there's the issue of their support. It's not very good, to be honest, and it hasn't been the best experience to deal with them. I think they need to develop proper customer success managers when it comes to Service Level Agreements and how they engage with their customers. On the other hand, their technical support is okay as all the technical aspects are essentially all written down and you just have to follow them. 

I've been using Snyk for three years up until now.

We've had no issues with stability. You can run it with the CLI or the GUI and the stability is very good on both.

We have successfully scaled it up to 100 users before, so I would say it is scalable. 

Our experience with their customer support wasn't the best. My opinion is that they need to develop their customer support channels better, by providing customer success managers to better engage with their customers, for example.

Otherwise, the technical support is adequate. Most of the issues we've encountered were able to be worked out by our own developers since the technical documentation is all written out and simply needs to be followed. 

When it comes to installation, Snyk is very good. It's probably one of the easiest, most developer-friendly solutions to install.

I didn't think the price was that great, but it wasn't that bad, either. I'd rate their pricing as average in the market.

Overall, Snyk is a satisfactory solution that I believe could be improved by reducing the number of false positives and extending coverage for more languages and frameworks.

I would rate Snyk a seven out of ten.

The use cases for Snyk are quite progressive. I'm pretty much happy with the solution's performance with SaaS products.

Snyk performs software composition analysis (SCA) similar to other expensive tools.

Snyk can be improved on the reporting aspect regarding the traceability of SCA. It also doesn't have storage. For instance, if you are scanning version 'X' and then you're scanning on another version 'X+1', it doesn't store your information. It doesn't compare particular vulnerabilities between 'X' and 'X+1'. Snyk is helpful and quite handy for people on the development team. The solution's reporting and storage could be improved.

The next release of Snyk should have more training features for developers. The tool offers software composition analysis, and though it says what needs to be fixed, it's in a reactive space. Since DevSecOps has become a culture nowadays, and the industry is going more towards proactive measures, the developers need to be trained.

I have been using Snyk for around a year now.

During our POC, I found no stability issues like application downtime or lags. I rate Snyk a nine out of ten for stability.

I rate Snyk a nine out of ten for scalability. Our clients are enterprise businesses. In the POC state, we don't have an exact number of users because we have one license, but otherwise, five users use Snyk.

A technician was allotted to us, and he responded promptly to our queries and gave timely information. I rate Snyk a nine out of ten for its customer support.

Positive

The support extended during the POC period was excellent, and we had people supporting us because we needed to add another pipeline channel. Snyk's support feature was really good. Leaving aside certain areas of reporting, I rate the initial setup an eight out of ten.

Once you get the license, it's completely the developer or DevOps team's work to deploy it. The complete process takes two days, but the Snyk site does the deployment in a matter of hours. You purchase the SNC license, which is deployed on the cloud, and then you can call those APIs in your CI pipeline. You can always have it integrated. Once your license is enabled, you have to give access to that particular user.

Despite Snyk's coverage, scalability, reliability, and stability, it is available at a very competitive price. According to the Snyk website, the regular licensing cost is around $ 39 and around $74 per user for CI/CD, with a minimum commitment of five users.

I have not seen any additional costs to the standard licensing fees in our agreement. I need to wait till our agreement renewal to answer this question more effectively.

Snyk is a cloud product. AWS is the cloud provider for Snyk.

People should consider using the scalable model of Snyk for SCA before considering other tools. If you are in the initial security phase or newly setting it up for practice in your organization, I recommend starting with Snyk. Anyone starting into the market and not wanting to invest in a large amount should consider Snyk as an alternative. Snyk is a good tool that provides equivalent security standards compared to other expensive tools.

I've seen the evolution of Snyk in the last four to five years. They started with software composition analysis and have now integrated static application security testing. They have partnerships with various dynamic security testing companies like StackHawk, Rapid7, and InsightAppSec. Snyk is progressive, and they have a good R&D team. I work for a service-based organization, where my job is to understand the customer's pain points and provide consultation. Most customers' pain points are the trade-off between cost and security compliance. Most customers come with financial constraints, and at least a few are opting for Snyk as an option because they were able to get the desired results. And Snyk is doing a pretty good job concerning the standard these customers need to extend to their partners.

Overall, I rate Snyk an eight out of ten.

The primary use case is dependency vulnerability scanning and alerting.

We have integrated it into our software development environment. We have it in a couple different spots. Developers can use it at the point when they are developing. They can test it on their local machine. If the setup that they have is producing alerts or if they need to upgrade or patch, then at the testing phase when a product is being built for automated testing integrates with Snyk at that point and also produces some checks.

The integration of SDE has been easy. We have it on GitHub, then we are using an open source solution that isn't natively supported, but Snyk provides ways for us to integrate it with them regardless of that. GitHub is very easy. You can do that through the UI and with some commands in the terminal. 

The sooner that we can find potential vulnerabilities, the better. Snyk allows us to find these potential vulnerabilities in the development and testing phases. We want to pursue things to the left of our software development cycle, and I think Snyk helps us do that.

A lot of the containerization is managed by some of our shared services teams. The solution’s container security feature allows those teams to own security for the applications and containers they run in in the cloud. Our development operations is a smooth process. We are able to address these findings later in the development process, then have the scans at the time of deployment. We are then able to avoid time crunches because it allows us to find vulnerabilities earlier and have the time to address them.

It provides better security because we make sure that our libraries dependencies and product stay up-to-date and have the most current code available. Yet, we are able to quickly know when something requires urgent attention.

It raises alerts on vulnerable libraries and findings. It scores those alerts and allows us to prioritize them.

It is very easy to use: The UI is very polished and the API is straightforward. Our developers seldom have a thought like, "This is very odd how they are doing this." The solution seems very intuitive.

I am impressed with Snyk's vulnerability database in terms of its comprehensiveness and accuracy. There have been times when I know that brand new vulnerabilities have come out, then it's only taken them a day or two to adopt them and get them processed into their database. I feel pretty confident in the database.

The security container feature is good and straightforward. The solution’s actionable advice about container vulnerabilities is a little more straightforward, because in most cases, you need to upgrade. There is not as much investigation that needs to go into that. So, the decision to upgrade and fix those is straightforward.

Their API and UI are great.

If they were able to have some kind of SAS static code analysis that integrates with their vulnerability dependency alerting. I think that would work really well. Because a lot of times, only if you have this configuration or if you are using these functions, your code will be vulnerable. The alerts do require some investigation and Snyk could improve the accuracy of their alerting if they were to integrate with the SAS static code analysis.

I would like to give further ability to grouping code repositories, in such a way that you could group them by the teams that own them, then produce alerting to those teams. The way that we are seeing it right now, the alerting only goes to a couple of places. I wish we could configure the code to go to different places.

Close to three years.

My impressions of the stability are very high.

We don't require staff for deployment and maintenance of this solution.

It is pretty scalable. We had a few projects that are too large, but they have actually produced fixes which help with that. As of right now, I feel that they are very scalable.

Developer adoption is 90 percent. Our goal is 100 percent. We are currently doing roadmap work, but we will be at 100 percent soon.

Our users are primarily developers. We have the 100 seat license, and I think we have around 80 to 90 users.

Snyk's technical support is big. I have worked with them several times. They are responsive and have always been able to help me with whatever things I am trying to do.

The initial setup is straightforward. They have great documentation, which is relatively straightforward. There are a couple different options on how you can integrate it. This allows you to sort of pick the easiest way. It was simple for most of our use cases and the ways that we needed to integrate with it.

Our initial deployment took less than a week.

We talked to a solutions architect for an hour. That was basically it. Our experience with them was good. Everything seemed very straightforward, so it all went smoothly.

We have seen ROI. The product is more secure. Snyk has allowed our developers to spend less time securing applications, increasing their productivity. This goes back to being able to identify things earlier within the development cycle and having the time, not having to handle all these things in a panicked, chaotic manner, in order to fix something.

Snyk has reduced the amount of time it takes to find problems. By finding problems early on in the development cycle, the solution is probably saving us about a month.

The solution has reduced the amount of time it takes to fix problems. Their database has a great description because it's easy to figure out what the problem is, then we can figure out what needs to be fixed. The time that it saves us is relatively small, about a day.

Make sure you know how you want to structure the product at the time that deploy it, because it's hard to go back and restructure it. Prepare a deployment plan before you implement it.

Snyk reports vulnerabilities and alerts on vulnerable libraries, but there are usually a lot of stipulations on if it will be a vulnerability within the code. For example, it might say, "This library is vulnerable, but only if you're using these functions." Then, there is kind of a decision: 

• Is it just going to be easiest to upgrade it and not really investigate it? 
• Or do you investigate it and figured out if it's a false positive or not? 

So, it depends on how you define false positive. It alerts on vulnerable libraries, but it also says, "Only if you're doing this with these functions," which a lot of the times the case is not, but requires some investigation.

Snyk supports 95 percent of the environment that we have. We do have some code that is not supported by them.

We have other solutions to cover SAST and DAST. If Snyk were to come out with these solutions, we would be interested in what they have and possibly adopting those. It's not a concern for us that they don't have those, because we use other solutions to cover SAST and DAST, but we also want to be able to cover vulnerable dependency alerting.

They're always coming out with new stuff.

I would rate the solution as a nine out of 10.

It is for SCA, and we have just been doing the PoC. We are currently using the open-source version for some of the development teams. 

The main functionality that we found useful is scanning. A main feature of Snyk is that when you go with SCA, you do get properly done security composition, also from the licensing and open-source parameters perspective. A lot of companies often use open-source libraries or frameworks in their code, which is a big security concern. Snyk deals with all the things and provides you with a proper report about whether any open-source code or framework that you are using is vulnerable. In that way, Snyk is very good as compared to other tools.

I had a list of what they can improve, and I did share that with them. They are coming up with a beta version. 

It can be improved from the reporting perspective and scanning perspective. They can also improve it on the UI front. When we started the PoC five months ago, we encountered all these things. So, I asked them to improve on them. They have come up with a lot of new features, but they are still lacking on the UI front and the reporting side of things.

If you go to the UI front of Snyk, you won't find it so friendly. Another one is that you can't see the projects clearly. It gets all the sources from the repository. It pulls all the projects from the repository and creates a new project altogether for every new addition. So, you can't group them clearly. For example, if I have one product with different repositories, it creates a number of projects underneath in the Snyk UI. 

When it comes to reporting, if I run a scan on a particular project, I want the report only for that particular project in a PDF format that I can share with others. Currently, you get the notification over an email with all the projects but not in detail. You have to go to Snyk to find the details of a particular project. You only get a generic view, and you don't get a detailed view of a project. You need to go to the tool, export it as a CSV, and then find it, which is ridiculous. With other tools, once the scan is complete, we can just share the report with the development team that is working on that project, but Snyk doesn't let us do that. They still need to work a lot on the reporting structure.

It also needs to be improved in terms of interdependencies. When you run a code scan, the code can have interdependencies. If you have found a vulnerable line somewhere, it might lead to other interdependencies. Currently, Snyk doesn't provide you with interdependencies. For example, it doesn't provide you with the best location to do the fix. Checkmarx does that, and after you fix a particular line of code, all the other dependencies are automatically fixed. Snyk doesn't offer that. So, you have to do the fix one by one, which is a tedious task for the development team. It takes a lot of effort. I shared this feedback with them, and they might be working on it. They told me that they'll consider that.

We have been using Snyk for the past five months.

They are very proactive, sometimes more than what we want them to be. They reach out to us very often, and they are very good with technical support. They reach out to us and just ask us if there are any challenges where they can improve. They're quite open on that front. They don't have any local support as of now, but they are planning for 24/7 support. Currently, they are based only in the US, but they are still very active. Whenever we send out an email, they respond immediately. I would rate them a four out of five.

Positive

I have worked with other solutions. From the open-source composition and the licensing perspective, they are doing well as compared to competitors such as Black Duck, Veracode, and others. They do well on that front.

Checkmarx is the top one. They need to work very hard to match Checkmarx. Checkmarx is really good as compared to Snyk, but Checkmarx is too expensive. That's the reason we went with Snyk. Checkmarx has a very good scanning engine and technical support. It is also user-friendly. It is quite friendly for developers who are beginners. Anyone can use and learn Checkmarx easily, whereas with Snyk, you need some knowledge before you begin with it.

I had an on-prem Checkmarx. They still do on-prem, and now, they're also coming up with the cloud version. Even if you use the on-prem version, it is quite easy to access the database. You can customize everything based on your needs. From the scanning perspective, if I want to change any policies or rules, it is quite easy with Checkmarx. You just need to change the query inside the database, and you can easily set the rules.

We have only done a PoC. We are yet to finalize the pricing and then deploy the product as a whole. When it comes to PoC, it was quite simple. It was not complex at all. The integrations with GenCAN, or even with GitHub, were quite easy for us. There was no complex structure there. It was straightforward. Once we set up the environment, it took us a few hours to do all the integrations with different repositories or CI/CD. I would rate it a four out of five in terms of ease of the setup.

Currently, we have done it on CI/CD. It is kind of automated. Whenever there is a new build, it automatically triggers the scan.

There are about 30 developers who have been working with it for the PoC. They have been using it on a daily basis for the past four months. Last month, we stopped using it because we have finalized it. Going forward, we will be having 500 developers to begin with. 

We did the integration using their documentation. Their documentation was very simple. It was very easy to use.

We are using the open-source version for the scans. We will be going with the full source, license-based version as soon as possible.

I would rate it a seven out of ten.

There are two use cases that we have for our third-party libraries:

• We use the Snyk CLI to scan our pipeline. Every time our developer is building an application and goes to the building process, we scan all the third-party libraries there. Also, we have a hard gate in our pipeline. E.g., if we see a specific vulnerability with a specific threshold (CDSS score), we can then decide whether we want to allow it or block the deal.
• We have an integration with GitHub. Every day, Snyk scans our repository. This is a daily scan where we get the results every day from the Snyk scan. 

We are scanning Docker images and using those in our pipeline too. It is the same idea as the third-party libraries, but now we have a sub-gate that we are not blocking yet. We scan all the Docker images after the build process to create the images. In the future, we will also create a hard gate for Docker images.

For the security team, it's easy to find vulnerabilities, create a report, and use the data. Every month, we have metrics. I get a report from the Snyk to see how many repositories we have scanned and how many of those repositories are violating our internal policy based on the CDSS score. I can get trends and see that we have been fixing issues. Based on that, we can then lower the score even further. It's easy to find a repository, scan, and vulnerability details associated with a particular issue using a link it provides to the database.

Snyk allows us to spend less time securing applications, increasing their productivity. It adds visibility. In addition, we can get a report and show people that our environment is a bit more secure because we have been fixing the vulnerabilities. It reduces our timing with the automation part and daily scan, which I don't have to worry about since it's always happening. We always have fresh results. Once Snyk is running, you don't have to do much. It's always there running the scans for you.

Because we now have visibility, we can create policies. Those policies are across all departments. Each department has to comply with our policies. We tweak the policy every quarter. Therefore, every quarter we try to have less high-risk vulnerabilities. By doing this, our environment is more secure. If at some point tomorrow, there's a huge unknown vulnerability, it's easy for us to go into Snyk and see if we are impacted or not.

If we have false positive, it will have a negative impact, especially if we are blocking them and it is a false positive. We really appreciate that we haven't seen any false positive coming from Snyk. The information is very reliable. 

The solution has reduced the amount of time it takes to find problems. It adds a lot of visibility. We don't have another tool providing this information. Instead of taking hours, you can find problems in a few minutes with Snyk.

The way they are presenting the vulnerabilities after a scan. It's very organized and easy to access. The UI is very organized. I also like that we can use the CLI or commands to run a scan locally or in the pipeline. 

The CLI feature is quite useful because it gives us a lot of flexibility in what we want to do. If you use the UI, all the information is there and you can see what Snyk is showing you, but there is nothing else that you can change. However, when you use the CLI, then you can use commands and can get the output or response back from Snyk. You can also take advantage of that output in a different way. For the same reason, we have been using the CLI for the hard gate in the pipeline: Obtain a particular CDSS score for vulnerability. Based on that information, we can then decide if we want to block or allow the build. We have more flexibility if we use the CLI.

For the pipeline, we use Jenkins, and for storing images in the build, we use Artifactory with some Jenkins integrations. This is super easy because we are using the CLI, which was one of the features that I really like because it's super flexible. You can do a lot of things with the CLI. It's easy to integrate. Same thing with the GitHub integration, Snyk provides Broker images that allow you to coordinate your internal GitHub repository with the cloud solution from Snyk. It's like a proxy.

The UI is super easy to use. I have no issues with the interface.

The way Snyk notifies if we have an issue, there are a few options: High vulnerability or medium vulnerability. The problem with that is high vulnerabilities are too broad, because there are too many. If you enable notifications, you get a lot of notifications, When you get many notifications, they become irrelevant because they're not specific. I would prefer to have control over the notifications and somehow decide if I want to get only exploitable vulnerabilities or get a specific score for a vulnerability. Right now, we receive too many high vulnerabilities. If we enable notifications, then we just get a lot of spam message. Therefore, we would like some type of filtering system to be built-in for the system to be more precise.

The same thing applies to policies when you go to the dashboard: Everything is red. Because of the nature of our third-party library, most of them have high security issues. However, too many are identified. Snyk needs to provide a way to add some granularity so you can decide what is relevant.

A year.

So far, it's very stable. We haven't had any issues with the platform.

Deployment and maintenance is done by the security team and DevOps.

We are using them all the time and scalability has not been a problem. I am pretty sure they will keep supporting our company with all our daily scans. I don't see any issues with scalability.

We do have plans to increase the usage. For just our GitHub repository, we are scanning more than 700 repos. We will probably expand that to 1000 or more repos.

Developers go to Snyk only if there is a need regarding a specific vulnerability. Developers do not normally use Snyk. Our security team uses Snyk more often. Snyk tries to put this tool towards developers, but there are not that many developers using this tool compared to the security team.

Since we have been adding this CLI to the pipeline and scanning the entire build, most developers have been creating an Snyk account in our organization. Since we are sort of forcing this on them, they need to have access. They have been using it but only if they get a block or need to fix a vulnerability. The account integration is easy for them to request access to and the process is quick.

We have 120 users, including the whole security team, the cloud operations team, DevOps, a lot of developers, and user members.

The technical support is really good. They are very quick. They take care of you. If there is an issue, they will try to solve it.

Our company did not use anything before Snyk.

I have used Nexus IQ in another company.

The initial setup is easy and straightforward. The documentation is very specific with the commands for the CLI. They provide support, if you have any questions. I was always talking with somebody from the Snyk. 

We use a sliding configuration between our company and Snyk, so the communication is super easy. Most of the time, they have already documented the issue or how-to. Or, if you have an extra question, they are super quick responding back to you.

The deployment for Snyk's hard integration was a week. Building the hard gate and sub-gate took a little bit longer (about a month) just to have everything integrated, but they were not fully dedicated when they did integration. If you really need to do the integration, you can probably do it in a couple of weeks.

Implementation strategy: We started with the third-party library solutions from Snyk. Now, we are moving to the container solution.

We have not seen ROI yet.

You can get a good deal with Snyk for pricing. It's a little expensive, but it is worth it.

Snyk's vulnerability database is pretty accurate. I have used other tools in the past and they were not that accurate or specific. Sometimes, I was not sure if something was a false positive or not. However, Snyk is very strong on this sense. I haven't seen any false positives.

If we find an issue, then we talk to our developers who have a specific amount of days to fix the vulnerability. However, we are not fully using all the features that Snyk provides. While I know they could make a suggestion or do automation to fix issues, we are not using those features.

Snyk has really nice features. They take into consideration what customers are telling or suggesting to them. It's a very good product. I would rate it a nine (out of 10).

Snyk is a security software offering. It helps us identify vulnerabilities or potential weaknesses in the third-party software that we use at our company. 

The solution is meant to give you visibility into open source licensing issues, which you may not necessarily be aware off, such as the way you ingest libraries into your application code for third-party dependencies. There is visibility into anything that could be potentially exploited. 

It provides good reporting and monitoring tools which enable me to keep track of the vulnerabilities found now and/or discovered in the future. It is pretty proactive about telling me what/when something might need mitigation.

Their strength is really about empowering a very heterogeneous software environment, which is very developer-focused and where developers can easily get feedback. If you integrate their offering into the software development life cycle (SDLC), you can get pretty good coverage from a consumer perspective into the libraries that you're using.

It's a good suite of tools tailored and focused towards developers. It ensures their code is safe in regards to their usage of third-party libraries, e.g., libraries not owned or controlled, then incorporated into the product from open sources.

It is meant to be a less intrusive type of solution. It is easy to integrate and doesn't require a lot of effort. It's more a part of the CI/CD pipelines, which doesn't necessarily interfere with developers other than if there are actions/remediations to be taken. From a development impact, it's very lightweight and minimal. 

It is not noticeable for most engineers since it's part of the pipeline. If no new findings are reported, then it goes through without any signals or noise. If there were findings, these are usually legitimate findings and can be configured in such a way that they can be blocked/stopped in your pipelines or be more informational. The user has all the knobs and screws to turn and tweak it towards their use case because there may be areas where security is more critical than in other parts of the company, like development projects. 

We exclusively use their SDE tools. Our CI/CD environments are powered by source code control systems like GitLab and GitHub. BitPocket has also been integrated to some extent. There are CI/CD pipelines where we pull in Snyk as part of the pipeline, jobs, Jenkins environment, etc.

It is a fairly developer-focused product. There are pretty good support and help pages which come with the developer tools, like plugins and modules, which integrate seamlessly into continuous integration, continuous deployment pipelines. E.g., as you build your software, you may update your dependencies along with it. Packages that it supports include CI/CD toolchains, build tools, various platforms, and software/programming languages.

It is one of the best product out there to help developers find and fix vulnerabilities quickly. When we talk about the third-party software vulnerability piece and potentially security issues, it takes the load off the user or developer. They even provide automitigation strategies and an auto-fix feature, which seem to have been adopted pretty well. 

Their focus is really towards developer-friendly integrations, like plug and play. They understand the ecosystem. They listen to developers. It has been a good experience so far with them.

There were some feature requests that we have sent their way in the context of specific needs on containers, like container support and scanning support. 

There are some more language-specific behaviors on their toolchains that we'd like to see some improvements on. The support is more established on some than others. There are some parts that could be fixed around the auto-fix and automitigation tool. They don't always work based on the language used.

I would like them to mature the tech. I am involved with Java and Gradle, and in this context, there are some opportunities to make the tools more robust.

The reporting could be more responsive when working with the tools. I would like to see reports sliced and diced into different dimensions. The reporting also doesn't always fully report.

Scanning on their site, to some extent, is less reliable than running a quick CLI.

We have been engaging with Snyk for close to a year.

I have not encountered any instabilities at this point. 

We have seen cases where tools didn't find or recognize certain dependencies. These are known issues, to some extent, due to the complexity in the language or stack that you using. There are some certain circumstances where the tool isn't actually finding what it's supposed to be finding, then it could be misleading. 

As a SaaS offering, it's been fairly stable.

We have an on-prem type of broker setup, which seems to be a fairly stable. I'm not aware of any particular outages with it. 

We have no concerns regarding scalability. We operate at scale. Their approach is pretty lightweight for integrating tools locally.

We are not fully rolled out across the company; parts of the company are using it more than others. There are some best practices that we still have to establish across our development teams so it feels consistent across our scalable processes. 

I would gauge the technical support as pretty good from our interactions. We are in a licensed partnership, so the response and support that we're getting is part of our license. For quick resolutions, we have standing channels, like Slack, where we can easily get a hold of somebody who can jump in and provide some feedback. The ticketing support system is for medium to long-term requests. It's been pretty good in terms of responsiveness and their ability to support in a very reasonable time frame. Responding in less than a few hours is common in regards surfacing issues and obtaining proactive support with someone who can chime in and provide potential resolution strategies.

The product is tailored towards developers. It has a good implementation and support team who provide quick resolution on support issues. Their support listens to feedback. We engage with them, and they listen to developers' needs. They have also been pretty good in terms of turning things around. Even though we hadn't done a major request with them, they're very supportive, open, and transparent in terms of what makes sense and is reasonable, like shared priorities and roadmaps.

We have been struggling a bit with the GitLab setup, but that's more of a custom solution problem.

Their licensing model is fairly robust and scalable for our needs. I believe we have reached a reasonable agreement on the licensing to enable hundreds of developers to participate in this product offering. The solution is very tailored towards developers and its licensing model works well for us.

It addresses a lot of needs, especially in growing organizations. The more developers, the more heterogeneous your environment will look, as well as needing more tools to help you scale security practices. In this regard, it seems to be a very promising, scalable solution.

We have been utilizing the solution’s container security feature. It is not at full scale, though. We are engaging Snyk on container integrations.

I would rate it an eight (out of 10).