SUSE Linux Enterprise Reviews

We use the tool for specific application needs where it is developed on the Linux platform. Additionally, we use certain SFTP sites for banking transactions. Although Windows operating systems could also be suitable, we decided to continue with the Linux system for secure communication and file exchanges between the banks and our server. That is the main purpose.

The purpose is to manage interactions with multiple bank accounts for payment transactions. Payment can be made through various modes, such as UPI (Gpay or Paytm), internet banking, and online transactions. 

These transactions are received by the bank and then passed to us through a secured communication channel established between our systems and the banking gateway. The information is exchanged securely, and our accounts team takes the shared information from the bank to perform the necessary postings.

Some of the functionalities I like the most are the security features. This includes security restrictions on specific folders and secure communication for SFTP. These features are more secure and reliable. The tool also makes compliance possible. 

The solution is expensive. 

I have been using the product for 12-15 years. 

I rate SUSE Linux Enterprise's stability as ten out of ten. 

I rate the tool's scalability a nine out of ten. 

In the past, we found the support's response to be good. However, in the last year, we haven't needed to reach out to them much due to a lack of requirements. Overall, our experience with their technical support is good. 

SUSE Linux Enterprise's installation is easy and can be completed with the help of one engineer. The tool requires monitoring instead of maintenance. 

The tool is expensive compared to Red Hat. I rate its pricing a nine out of ten. 

I'm a system administrator, and our company supports multiple clients. Most of our clients use SUSE Linux Enterprise, and we support their infrastructure.

The most valuable features of the solution are patching and the BTRFS file system.

The solution has to be fine-tuned with better documentation.

I have been using SUSE Linux Enterprise for ten years.

I rate the solution’s stability an eight out of ten.

We ask the backend team to increase the resources if it is a virtual machine. There is no problem with containerization or if it is part of a cluster.

I rate the solution a seven out of ten for scalability.

We have a dedicated engineer assigned to our project, and we get proper support from him.

Positive

The basic cost of RHEL is higher than that of SUSE Linux Enterprise. The BTRFS file system is included in SUSE Linux Enterprise and not in RHEL.

The solution's initial setup is straightforward. However, migrating from an older version to a new version is a bit tricky.

Around 12 system administrators from my team were involved in the solution's deployment.

Compared to RHEL, we have seen a 70% better return on investment with SUSE Linux Enterprise.

We perform maintenance activities for the tool whenever our clients need patching or security updates. I would recommend the solution for any enterprise-level requirement. In our experience, the solution is very stable.

Overall, I rate the solution an eight out of ten.

I am using the solution for my customers. It is used for deployment and automation.

We can use Ansible for automation. Ansible enables us to have playbooks that can deploy the configurations as defined. The tool’s idempotency ensures all configurations are in place at all times. Security is the main concern in an organization. The product takes care of security. Too. The solution is available as an open-source product.

The product must improve its UI. It will lead to more people accepting the product, like Windows. The tool should provide more UI interactions. It must also provide a version of the solution for educational institutes that provide engineering degrees. It will give the students a hands-on experience, evaluate the product, and promote it in the future.

I have been using the solution for more than five years.

The tool is stable, but we don't use the latest versions. In our experience, the latest versions have some hot patches or fixes. We always use the version released before the latest version.

The tool is suitable for small and large companies. It is a scalable solution.

The technical support is good. I have seen L0, L1, L2, and L3 issues solved by pretty good SMEs. The support is costly, though. Depending on the license we have, we must pay per interaction or per issue that we log. I rate the support a seven and a half out of ten.

Neutral

I have worked with other operating systems. When I worked on Oracle, Oracle Linux was the only OS we could use. If there's a requirement to use Ansible Tower that is highly compatible with Red Hat Enterprise Linux, then we use Red Hat Enterprise Linux. The solution we use depends on the customers’ requirements.

I have worked with Red Hat Enterprise Linux, Fedora, and Oracle Linux. People who are not inclined toward CLI will be more receptive and more open to UI-based offerings like Windows. People who are not administrators or developers want better UI and user exchange for an easier experience.

The initial setup is straightforward. The time taken for deployment depends on the configuration and whether it is being deployed on a virtual machine or physical hardware. Whether we need a custom set of packages or a bare metal hypervisor depends on the customer’s requirements.

The price is reasonable. The product must provide a pay-as-you-go model of licensing.

I suggest people use SUSE for a short span of time and do a competitive analysis against other tools. Depending on the performance criteria like scalability and security, they can choose SUSE. Overall, I rate the product an eight out of ten.

SUSE is an operating system that can be used for web application development and regular housekeeping work on application development.

The solution could be more stable.

I have been using SUSE Linux Enterprise for 12 years.

The solution is based on the models which you're selecting because sometimes you go with the standard support or with premium support. It is all dependent upon what support you are opting for.

There are a lot of operating systems in the network. We have SUSE provided by cloud, and some are traditional ones like Linux. Everything has different features. It's all stable in their own environment and for what they're using for production, development, or UAT.

I rate the solution’s stability a seven out of ten.

All operating systems are giving good scalable options.

The initial setup is simple and takes five minutes for deployment and if you have automation in place, it will take four minutes.

The solution’s subscription is dependent on the organisation like how they have a contract with the company.

It all depends upon the subscription and cost. If the subscription is less, maybe we can choose which operating system to go. Subscription and support provided by the vendor are the two major factors which we look at. Technology is ok, we can get adjusted to it, but the subscription and support are two major factors that you are looking at.

I would advise to go check all the offers, security patches and how often the vendors are releasing the security patches. These are more important before you decide which one to go.

Overall, I rate the solution a nine out of ten.

Over the last few years, though I found SUSE Linux Enterprise to be a good solution, I prefer Oracle Linux. My company uses SUSE Linux Enterprise for our production environment.

The most valuable feature of the solution is that it is generally a stable system, especially since we have a lot of SAP products in our company. SUSE Linux Enterprise provides all the binaries for SAP.

The quality of support offered by SUSE Linux Enterprise is not that great, making it an area where improvements are required. The tickets opened with the support team take a long time to be resolved. In general, it is difficult to get access to a senior engineer in the support team for help. My experience with support teams has been better with other vendors.

I have been using SUSE Linux Enterprise for five years. I am an end user of the solution. I use the solution's latest version.

Stability-wise, I rate the solution a nine out of ten.

There are more than 2,000 users of the solution in my organization.

The solution is used on a daily basis in my company, so it is used twenty-four hours and seven days a week.

I rate the technical support a four to five out of ten.

Neutral

I have experience with another solution before moving to SUSE Linux Enterprise. I did not make the decision to move to SUSE Linux Enterprise in our company.

The product's initial setup phase was easy.

The solution is deployed on the public cloud and on an on-premises model.

The solution can be deployed in a few minutes. The solution's on-premises deployment in our company's data center takes a few minutes. Our company has a few tools to automate most of SUSE Linux Enterprise-related work, so it's an automated process.

Three people take care of all the product-related deployment processes in our company.

The product's installation phase is carried out with the help of an in-house team.

SUSE Linux Enterprise will have software support costs, so it's difficult to calculate the ROI.

I rate the product price an eight on a scale of one to ten, where one is a low price, and ten is a high price. In terms of the additional costs attached to the solution, I would say that my company has purchased a few add-ons for SUSE Linux Enterprise, but they are all different products.

My company has a team of five engineers to take care of the product's maintenance.

SUSE Linux Enterprise makes it easy for users who have an SAP Store. There are better solutions available in the market for non-SAP workloads.

I rate the overall tool a six out of ten.

We use the product as an operating system for SAP database. 

The operating system is efficient in terms of security. There are many SAP Linux policies included in it.

There could be AI-based features in the product. They should provide chatbot support for customers to open the troubleshooting cases directly.

We have been using SUSE Linux Enterprise for one and a half years as a third-party support provider. At present, we use the version 12.

The platform is highly stable. I rate the stability a ten out of ten.

We manage 3000 SUSE Linux Enterprise customers. It is simple to scale. I rate the scalability an eight or nine.

We do not contact the technical support team. We refer to the documentation released by the vendor. They could provide straightforward and point-to-point documentation. We have to go through many pages to understand and figure out the process. It takes a lot of time.

The initial setup is easy and can be deployed on the cloud. It takes half an hour to complete the process.

The deployment process includes creating an instance and cloning it via the application with the help of an operating system image. Further, we install and deploy multiple applications on the cloned system.

The platform is affordable. I rate the pricing a six out of ten.

SUSE Linux Enterprise is compatible with multiple clouds, including Oracle Cloud, VMware, and AWS. If you are looking for an open-source operating system, consider SUSE Linux. They charge for support services. It is a stable and secure system for large-scale companies. It is suitable for small and medium companies as well.

I rate it an eight out of ten.

SUSE Linux Enterprise is easy to configure for those who are not hardcore command-line driven.

If you want to do something simple like changing an IP number, you have to be quite aware of all the configuration files where you will change that. It's not like Windows, where you just click another IP address and reboot the server. Since this is Linux, you need to know the hierarchy of the corporate files that hold that IP number, and you have to know what you're doing.

I have been using SUSE Linux Enterprise for many years.

We don't have any complaints about SUSE Linux Enterprise's stability because it's really, really stable. I cannot even recall any major incidents regarding the solution's stability.

I worked for technical support myself for Micro Focus as a contractor. I know the technical support, and things have changed now with the OpenText acquisition. The 24-hour support is quite good in Salt Lake City, Houston, and Europe. However, there have been some recent changes in the support because of OpenText's recent acquisition of Micro Focus. The EMEA support staff here in the Netherlands are quite capable. I rate SUSE Linux Enterprise's technical support a seven or eight out of ten.

Positive

Doing a new setup for the solution based on the open enterprise server takes a few hours. Most of the time is spent waiting for every packet to come in.

Overall, I rate SUSE Linux Enterprise a seven or eight out of ten.

I use SUSE Linux as a vehicle for processes where the company has security baselines.

SUSE Linux's most valuable feature is the documentation - there is a lot of documentation about how to create custom servers.

SUSE Linux could provide more information about cost and the details of how clustering works.

I've been using SUSE Linux Enterprise for a year.

SUSE Linux is stable.

SUSE Linux is scalable because the Cloud offers different sizes of VMs if we need more CPUs.

The initial setup was moderate.

We used a partner team.

SUSE Linux is a great Linux-based solution, of which there are few that support SAP systems and HANA databases. I would rate it eight out of ten.