SUSE Linux Enterprise Reviews

We use SUSE Linux Enterprise to migrate SAP workloads to the cloud.

The price of SUSE Linux Enterprise could improve, it is too expensive.

I have been using SUSE Linux Enterprise for a long time.

SUSE Linux Enterprise is stable.

I have found SUSE Linux Enterprise to be scalable.

We have approximately 700 to 800 users using this solution.

The initial setup of SUSE Linux Enterprise is simple.

The time of the implementation depends on the project, such as the length of time and how many VMs you have. For example, if I need to have 100 VMs I will need three people. 

The price of SUSE Linux Enterprise could be cheaper. Other solutions, such as 
Red Hat.

I would recommend this solution to others. We have to provide solutions that work for our clients.

 rate SUSE Linux Enterprise an eight out of ten.

I like the fact that SUSE has a secure operating system. SUSE is one of the more mature versions of Linux and one of the best out there - it's very easy to install and upgrade. One of its advantages is that it doesn't consume as much memory as other operating systems and you can trim it down. If you're trying to fortify the operating system it's very easy. If you were using Windows you'd have to do all kinds of things and it would take a lot longer, it's easier with Linux. 

I think the solution needs to move away from offering so many community or feature software. They need to develop something similar to Marketplace in AWS. SUSE has a tool that allows you to patch and update and install free software to separate channels. It provides a channel to patch the operating system and add new features and another channel to deal with installing free software. When you use the tool you're dealing with everything and for security reasons I think they need to separate the free software because it's a risk, especially nowadays when we're doing a lot of fortification or strengthening the operating system. We need to have the ability to not have to deal with all the free software because it sometimes has security holes. They really should just focus on the operating system updates and give the administrator the ability to put a block on all the free software. In other words, I just want the operating system updates. 

I've been using this solution for about seven years. 

I haven't had contact with technical support. I downloaded the free version of SUSE and never purchased SUSE products. It's old, but you can use it. It's unlike the IBM Linux version, there's no free IBM Linux out there for now.

The initial setup is straightforward. One of the things I like about Linux is that it's a lot easier to update than, for instance, Windows. I have experience with Windows, but the last eight years I have been using primarily Linux and only use Windows when I need to clean because sometimes you try to watch videos on Linux and they don't work or require you to install an additional decoder. As far as patching goes, Linux is a lot easier to patch than Windows and a lot easier to protect than Windows, I think.

I haven't kept up on licensing costs, I haven't been selling or supporting products on a day to day basis. 

In terms of other similar solutions, I know that Red Hat Linux is more complex than the standard Linux distribution but it's better because it has so many extensions and so many different products within the Red Hat family. It's a lot more mature than SUSE. Now that IBM has bought Red Hat it's going to become even better. It can become a serious competitor in the cloud, although they need to standardize the naming conventions and there isn't a convention as with Amazon where it's very easy to understand the cloud features and products, and they have a well-organized system. IBM doesn't have that.

I've had this version of SUSE for a while and just patch it and carry out the software updates because I want to keep my environment stable. When I was installing my multiple systems, I selected the best update of the lot and SUSE was one of them. I selected several different Linux distributions. I have the SUSE Linux, Fedora, Scientific Linux and I have Mango Linux. I wanted to develop a feature on my laptop that would allow me to run multiple operating systems concurrently and have multiple keyboards on the laptop, rather than having to switch between them. It's a work in progress. 

I rate this product a nine out of 10.  

Over the last few years, though I found SUSE Linux Enterprise to be a good solution, I prefer Oracle Linux. My company uses SUSE Linux Enterprise for our production environment.

The most valuable feature of the solution is that it is generally a stable system, especially since we have a lot of SAP products in our company. SUSE Linux Enterprise provides all the binaries for SAP.

The quality of support offered by SUSE Linux Enterprise is not that great, making it an area where improvements are required. The tickets opened with the support team take a long time to be resolved. In general, it is difficult to get access to a senior engineer in the support team for help. My experience with support teams has been better with other vendors.

I have been using SUSE Linux Enterprise for five years. I am an end user of the solution. I use the solution's latest version.

Stability-wise, I rate the solution a nine out of ten.

There are more than 2,000 users of the solution in my organization.

The solution is used on a daily basis in my company, so it is used twenty-four hours and seven days a week.

I rate the technical support a four to five out of ten.

Neutral

I have experience with another solution before moving to SUSE Linux Enterprise. I did not make the decision to move to SUSE Linux Enterprise in our company.

The product's initial setup phase was easy.

The solution is deployed on the public cloud and on an on-premises model.

The solution can be deployed in a few minutes. The solution's on-premises deployment in our company's data center takes a few minutes. Our company has a few tools to automate most of SUSE Linux Enterprise-related work, so it's an automated process.

Three people take care of all the product-related deployment processes in our company.

The product's installation phase is carried out with the help of an in-house team.

SUSE Linux Enterprise will have software support costs, so it's difficult to calculate the ROI.

I rate the product price an eight on a scale of one to ten, where one is a low price, and ten is a high price. In terms of the additional costs attached to the solution, I would say that my company has purchased a few add-ons for SUSE Linux Enterprise, but they are all different products.

My company has a team of five engineers to take care of the product's maintenance.

SUSE Linux Enterprise makes it easy for users who have an SAP Store. There are better solutions available in the market for non-SAP workloads.

I rate the overall tool a six out of ten.

SUSE is an operating system that can be used for web application development and regular housekeeping work on application development.

The solution could be more stable.

I have been using SUSE Linux Enterprise for 12 years.

The solution is based on the models which you're selecting because sometimes you go with the standard support or with premium support. It is all dependent upon what support you are opting for.

There are a lot of operating systems in the network. We have SUSE provided by cloud, and some are traditional ones like Linux. Everything has different features. It's all stable in their own environment and for what they're using for production, development, or UAT.

I rate the solution’s stability a seven out of ten.

All operating systems are giving good scalable options.

The initial setup is simple and takes five minutes for deployment and if you have automation in place, it will take four minutes.

The solution’s subscription is dependent on the organisation like how they have a contract with the company.

It all depends upon the subscription and cost. If the subscription is less, maybe we can choose which operating system to go. Subscription and support provided by the vendor are the two major factors which we look at. Technology is ok, we can get adjusted to it, but the subscription and support are two major factors that you are looking at.

I would advise to go check all the offers, security patches and how often the vendors are releasing the security patches. These are more important before you decide which one to go.

Overall, I rate the solution a nine out of ten.

We use SUSE Linux on some of the servers that are in our data center.

The main feature is that Linux is flexible to work with for most web-based applications. 

I would like to see better functionality for interacting with cloud-based systems.

We have been using SUSE Linux for more than 10 years in this organization.

This is a very stable product and we plan to continue using it in the future.

SUSE Linux is very scalable. Much of our organization of approximately 1,000 employees use these systems for different functions.

Once in a while, we contact technical support, although the systems are so stable that this rarely happens. We the certified people that we have, it's straightforward.

We have also used Windows Server for the same purpose. We found that on Linux, it is easier to use compared to deploying on Windows Server for some of those web-based applications. We do not need to have much interaction with it.

The initial setup is straightforward and because we are using VMware, and we already have a set of templates, the installation takes maybe 30 minutes at most. 

We take care of the deployment ourselves. We have certified SUSE Linux personnel that are in charge of those systems.

Our data center team is close to 10 people and they handle maintenance. This team is not only in charge of SUSE Linux, but all of the other systems that are there. For example, you would find somebody who is both Red Hat certified and SUSE Linux certified and this person would administer those servers.

When we first implemented this product, we had licenses for support. Although because of the stability of the systems, we did not use it much so we scaled down on support. 

We did not switch from another product, as such. We have been using SUSE Linux for some time. We do have a mixture of different Linux servers that we use and we continue with this product because it's stable.

We have a variety of versions, and the one being used depends on the application, or what the developer prescribes. We have the latest version, as well as version 11 and version 12.

Overall, this is a good product and I can recommend it. 

I would rate this solution an eight out of ten.

SUSE Linux Enterprise is easy to configure for those who are not hardcore command-line driven.

If you want to do something simple like changing an IP number, you have to be quite aware of all the configuration files where you will change that. It's not like Windows, where you just click another IP address and reboot the server. Since this is Linux, you need to know the hierarchy of the corporate files that hold that IP number, and you have to know what you're doing.

I have been using SUSE Linux Enterprise for many years.

We don't have any complaints about SUSE Linux Enterprise's stability because it's really, really stable. I cannot even recall any major incidents regarding the solution's stability.

I worked for technical support myself for Micro Focus as a contractor. I know the technical support, and things have changed now with the OpenText acquisition. The 24-hour support is quite good in Salt Lake City, Houston, and Europe. However, there have been some recent changes in the support because of OpenText's recent acquisition of Micro Focus. The EMEA support staff here in the Netherlands are quite capable. I rate SUSE Linux Enterprise's technical support a seven or eight out of ten.

Positive

Doing a new setup for the solution based on the open enterprise server takes a few hours. Most of the time is spent waiting for every packet to come in.

Overall, I rate SUSE Linux Enterprise a seven or eight out of ten.

It is used for integration with the SAP HANA solutions and for SAP products, which is an ERP, and our customers use SAP ERP to run their business. For example, one of our customers is Lepilo Foods, which manufactures cheese and whey protein. They use SAP, and it sits on SUSE Linux Enterprise.

Our clients use HANA Database, which is in-memory computing and makes business transactions faster.

The pacemaker cluster and the SUSE Manager used for patching are the most valuable features.

We previously had trouble integrating Autodesk with the SUSE Manager, but the issue was resolved and improved.

We have been using this solution for more than ten years and are using version 15. It is deployed both on-premises and cloud. We are implementation partners, so we deal with SAP technologies and ERP implementation.

It is a very stable solution. 

It is scalable. It is very easy to maintain, migrate and upgrade. No downtime is required in a lot of cases.

We have not used technical support. Everything has been seamless without any problems. But we know that SUSE support is very good, and if there are any issues, they will be able to help us.

We have experience using Red Hat. To run SAP, we would recommend SUSE Linux Enterprise. Red Hat is also very good, but SUSE Linux Enterprise is a master in the SAP market.

The initial setup was straightforward. Also, if it is deployed on cloud, it's very straightforward. The deployment can take from ten to 30 minutes.

I rate this solution a ten out of ten. SAP HANA and SUSE Linux Enterprise are the best to run the SAP business. Currently, all the features available in the market are integrated into SUSE Linux Enterprise.

We use the product in a desktop environment for testing purposes.

SUSE Linux Enterprise has a good management system for DevOps operations and integration with Red Hat.

The platform doesn't support certain APMs. In terms of configuration, it is very good for beginners. However, it could be more compliant. The command line tools need to enhance regarding compatibility similar to Red Hat with different languages like C++, Python, etc. Additionally, it is an expensive product. They could provide a free development license before working in the production environment.

We have been using SUSE Linux Enterprise since 2023.

According to my colleagues working on product maintenance, it has good stability.

We work with small and medium businesses. However, sometimes, I also work with enterprises. We need to consider that support availability, documentation quality, and interface optimization can vary based on geographical locations for scalability.

The technical support services are good.

Positive

The initial setup process is easy with assistance from a consultant or support team. It is very simple to install and requires a maximum of two executives to work on the implementation. We can use a web interface in a development portal to repair the console and manage registered servers.

The product is expensive. We purchase its yearly license.

Before buying the product, I advise others to learn about the organization's requirements regarding use cases. They can opt for SUSE Linux Enterprise if they have an essential budget. If not, they can look for Linux distributions like Red Hat, Arch, Fedora, etc.

I rate it an eight out of ten.