We also use BigFix. Our primary use case for Tanium is for tool consolidation. Tanium is already equipped with multiple capabilities that BigFix has. These are almost parallel tools, running with similar kinds of capabilities. We are planning to flip to Tanium, which might primarily be used as a management solution. Overall, we use Tanium to interact and discover related queries. It is also used as our system information and event management tool.
Offers privileged features and has fast asset discovery
Pros and Cons
- "I'm not so familiar with the tool but I like the interaction of the console to the picture. Patching is the primary model I have been focusing on for the last couple of weeks. So I have created a proof of concept environment and have been checking the available features."
- "It's definitely not complex, it is pretty user-friendly and it's a solid tool enterprise to use."
- "Most of the time, agent-relative issues have to be more equipped with self-healing features. At times, the agent is there, but for some reason, it doesn't report a status. It gives certain problems that are obviously agent-based."
What is our primary use case?
What is most valuable?
I'm not so familiar with the tool but I like the interaction of the console to the picture. Patching is the primary model I have been focusing on for the last couple of weeks. So I have created a proof of concept environment and have been checking the available features.
What needs improvement?
Tanium comes with multiple models, so definitely the threat protection is the primary opportunity area my organization is looking for. It is going to be primarily used for event collection, which is being fed into our centralized tools for tracing any kind of vulnerability or any kind of uneven situation.
For how long have I used the solution?
I have been using Tanium for six months.
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What do I think about the stability of the solution?
In my area environment, we are using this for event collection. We are trying to explore the virtual environment and the compliance evaluation of overall tools. At the first stage, it captures very lightly from servers. It scans the event. They are pretty basic, so from a performance aspect, we have not seen any issues so far.
When we try to use it for patch deployment, we're going to deploy a bigger package and we'll see. We'll put more load on the environment then we'll see how efficient it is. But at this stage, we have not used it.
How are customer service and support?
I have never interacted with technical support. At this stage, my subordinate group is handling it. But they are pretty satisfied with the experience.
Which solution did I use previously and why did I switch?
Tanium has certain privileged features compared to BigFix.
It has offline patching.
How was the initial setup?
It's definitely not complex. It is pretty user-friendly and it's a solid tool enterprise to use. It is equipped with whatever generic solutions are available within marketing a parallel kind of tool. There are a couple of other tool environments that give it a cutting edge. It is flexible.
The best part about it is that it is very fast in terms of deployment. It is fast in terms of gathering information but it works with a peer mechanism.
What's my experience with pricing, setup cost, and licensing?
From a licensing perspective, it is a bit expensive if I do compare them with basic settings. It is nearly two or two and a half times more expensive.
What other advice do I have?
From a tool perspective, it is capable. I do not want to comment on how efficient it is because ultimately, I'm not aware of its capability. My opinion is that it is definitely a capable tool and it all depends on planning. It's about how to plan your implementation and leverage its available features. It is very fast. Asset discovery is also very fast.
I would rate Tanium a nine out of ten.
Most of the time, agent-relative issues have to be more equipped with self-healing features. At times, the agent is there, but for some reason, it doesn't report a status. It gives certain problems that are obviously agent-based.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Threat Intelligence at a university with 10,001+ employees
We are able to go granular while looking at our network and users
Pros and Cons
- "Tanium has made the process of detecting threats more proactive with its detection. So, the process is easier and more efficient."
- "I would like to have more integrations and custom plugins to input. Integration is always a big deal in a lot of different environments."
What is our primary use case?
It's used at an enterprise level to monitor natural behavior and point behavior across the organization.
How has it helped my organization?
Tanium has made the process of detecting threats more proactive with its detection. So, the process is easier and more efficient.
The solution has helped to increase staff productivity. It has made the process a lot quicker.
What is most valuable?
Being able to go as granular while looking at our network and users. Also, getting as much detailed information on analytics, which is good.
What needs improvement?
- I would like to have more integrations and custom plugins to input. Integration is always a big deal in a lot of different environments.
- Custom modules would be nice.
- Visualization of data could be added to it.
- Making the initial process easier always helps.
What do I think about the stability of the solution?
It is pretty stable and regularly maintained. Its updates are good.
What do I think about the scalability of the solution?
It is pretty scalable. We use it on a pretty broad scale, so we have grown as the company's grown.
How are customer service and technical support?
I don't deal with technical support directly.
How was the initial setup?
It was pretty straightforward. I don't think it took that long to get it integrated.
What was our ROI?
From an efficiency and team perspective, we have seen a decrease in mean time to detect and respond to threats.
Which other solutions did I evaluate?
We look at what holes that we have in our system. The landscape is changing, and we look at what we could add to help improve detection and improve the visibility into our network more. So, based off of that, the team evaluates new products constantly. We try them out, then test them, and decide if they want to keep them.
We tested three or four solutions, going through one or two month trials. We chose this solution based on our testing, the scalability of our organization, and product cost.
What other advice do I have?
We use it pretty regularly on quite a large scale. I don't think I've heard anyone have any major complaints so far, just the little things.
We have been growing quite a bit, so we have been trying out bigger solutions. From a maturity standpoint, we have been bringing in new environments relatively quickly and adding to our existing ones. So, scalability has been a big deal for us.
Try it out. The best way to test any of these technologies is implement them with real data. See how your environment works with each network and compare them.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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July 2026
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Lead Tanium Engineer at a tech vendor with 51-200 employees
Has significantly improved patching success and real-time visibility across endpoints
Pros and Cons
- "The insights we gain from our endpoints and the management capabilities that Tanium provides have been a boon to our operations and security."
What is our primary use case?
I use Tanium for patching operating systems, upgrading applications, and watching and maintaining Windows endpoints.
How has it helped my organization?
Our patch rates have never been better. With Tanium, we see a big difference in patching efficacy.
What is most valuable?
The ability to run real-time queries is highly valuable. This allows us to get data back about our endpoints as soon as we need it instead of waiting for inventory check-ins.
What needs improvement?
I would love to see more new user training available on their site.
For how long have I used the solution?
I have used the solution for 10 years.
What's my experience with pricing, setup cost, and licensing?
It is worth the cost, so go for it.
What other advice do I have?
I love it. The insights we gain from our endpoints and the management capabilities that Tanium provides have been a boon to our operations and security. We feel much better since running Tanium and supporting other Tanium customers.
Disclosure: My company has a business relationship with this vendor other than being a customer. Managed Service Provider Partner
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Updated: July 2026
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