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it_user1538628 - PeerSpot reviewer
Senior Manager at a insurance company with 5,001-10,000 employees
Real User
Easy to develop and has a wide range of features and high performance, but needs better pricing and better stability for our version
Pros and Cons
  • "It is easy to develop. It has a very wide range of features. The older versions are very stable, and there are no issues with the product."
  • "The intermediate version that we are using has stability issues. These stability issues should be resolved, but it seems like TIBCO is not focusing on resolving these issues. The resolution timelines are quite high even for high-priority incidents. Its price should be lower. Its licensing cost is considerably high as compared to other ESBs."

What is our primary use case?

We are using it for integrating our enterprise applications and core systems with the front-end systems.

The version that we are using is neither the latest one nor the oldest one. It can be deployed on the cloud and on-premises.

What is most valuable?

It is easy to develop. It has a very wide range of features. 

The older versions are very stable, and there are no issues with the product. 

What needs improvement?

The intermediate version that we are using has stability issues. These stability issues should be resolved, but it seems like TIBCO is not focusing on resolving these issues. The resolution timelines are quite high even for high-priority incidents.

Its price should be lower. Its licensing cost is considerably high as compared to other ESBs.

For how long have I used the solution?

I have been using this solution for more than 10 years. In our organization, we have been using it for more than 15 years.

Buyer's Guide
TIBCO ActiveMatrix Service Bus
April 2025
Learn what your peers think about TIBCO ActiveMatrix Service Bus. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
851,604 professionals have used our research since 2012.

What do I think about the stability of the solution?

The intermediate version that we are using has stability issues. Its older versions are very stable. I have not used its latest Container Edition, which probably is also stable.

What do I think about the scalability of the solution?

It is scalable. This is a back-end product, and almost all front-end applications are using this solution.

How are customer service and support?

Their support is excellent, but currently, their resolution timelines are quite high for stability-related issues that we are facing.

How was the initial setup?

Its installation is straightforward. It takes around two hours in our lower environment where we don't have high availability. It takes around half a day in our production environment where we have high availability.

What about the implementation team?

We installed it ourselves. You just need basic computer knowledge to be able to deploy it. For development, you need some skilled people, but deployment is quite easy. We have a team of 15 people for deployment and maintenance. 

What's my experience with pricing, setup cost, and licensing?

Its licensing cost is considerably high as compared to other ESBs.

Which other solutions did I evaluate?

We will have to migrate to Container Edition, which is the latest version, but it is not an easy migration. It is almost like redeveloping, and it requires specific changes. Our strategy team is exploring other ESBs. We will be deciding this within a month because we need to pay for the license.

What other advice do I have?

I would definitely recommend this solution, but it also depends on a specific use case. If you can afford it and you are looking for a high-standard and high-performing solution for your use case with excellent support, you should go for it.

I would rate TIBCO ActiveMatrix Service Bus a seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user955380 - PeerSpot reviewer
Technical Enterprise Architect at a tech services company with 201-500 employees
Real User
A service-oriented platform that is both stable and scalable
Pros and Cons
  • "The most valuable feature is that it is a service-oriented architecture, SOA-based."
  • "Our version does not have cloud capabilities."

What is our primary use case?

There are a number of applications including use cases from the health industry, including health human services. 

How has it helped my organization?

We're making good use of it, although our version is an outdated platform that needs to be replaced in order to be ready for the future. For example, we will be moving applications to micro-services and migrating components to the cloud.

What is most valuable?

The most valuable feature is that it is a service-oriented architecture, SOA-based.

What needs improvement?

Our version does not have cloud capabilities.

Containerization is not supported.

The is no support for Agile development.

For how long have I used the solution?

We have been using this product for 12 years.

What do I think about the stability of the solution?

This product is very stable.

What do I think about the scalability of the solution?

Scalability is fine, although our current version is just not able to move us to the future.

How was the initial setup?

I was not part of the original implementation, although I'm sure that it was complex.

Which other solutions did I evaluate?

We have been working with this version of TIBCO for at least the past 12 years. We are now looking at replacing it with either a new version or a new solution from a different vendor.

What other advice do I have?

This is a good platform but in our case, it needs to be updated. The future is on the cloud, the future is containerized, the future is Agile development, and our version is incapable of any of this. 

I would rate this solution a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
TIBCO ActiveMatrix Service Bus
April 2025
Learn what your peers think about TIBCO ActiveMatrix Service Bus. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
851,604 professionals have used our research since 2012.
CEO - Director General at Megapractical
Real User
Easy to use, performs well, and it's the best platform in terms of speed
Pros and Cons
  • "TIBCO has the platform in terms of speed and ease of use."
  • "In the next release, there should be improvements made to the API manager."

What is our primary use case?

The primary use case of this solution is to provide our customers with a faster way to get their data and to connect information between different environments, especially with corporate companies that have different branches in different parts of the country. They need to receive and share information as quickly as possible between the different environments.

This is the main way that we identify, in a fast way, to connect with different platforms.

It's a platform of interconnectivity that we provide to our clients with this solution.

We are specialized in installation and deployment using this platform. We use it to move the transformation of the companies to the new mature service-oriented architecture. 

What is most valuable?

TIBCO has the best platform in terms of speed and ease of use.

The brand is very important, it has a percentage of the research and development of the product. They look at how you can get to obtain the best features from the platform. Most other platforms offer the same features in the same way and the same kind of platform, but with TIBCO, you get answers in milliseconds.

If you have high traffic transaction volume and you need more speed, more governance in your services, then you need to use TIBCO. This is the value that TIBCO offers and how it differs from others.

What needs improvement?

One of the areas that this solution could be improved is to provide the vendors with updated information. We don't always know what is going on with the development of the solution.

In the next release, there should be improvements made to the API manager. Other platforms are better.

For how long have I used the solution?

I have been using this solution for twelve years.

What do I think about the stability of the solution?

This solution is stable.

What do I think about the scalability of the solution?

This solution is scalable.

How are customer service and technical support?

I don't work directly with technical support, but my team does. To my knowledge, they have not had any issues with technical support.

The technical support is good and they are knowledgable.

How was the initial setup?

The initial setup is complex. Not all companies are ready to move forward with this platform because they don't understand how it works, what the real benefits are, and how to take advantage of this platform to obtain the best results for your company.

Before we can begin, we must understand the vision of the business. When you have that understanding then the setup is easy, but if you don't then it's complex.

It depends on the company, but it can take approximately six months to deploy this solution.

We consider the preparation of the environment, the installation, the testing, then the training. Not user training, but training the technical team in the companies to manage the platform inside the environment. 

Then we deploy the solution together. We apply one life cycle, then certify it by CMMI.

What about the implementation team?

Part of the sales process includes deployment and implementation. If this solution is not implemented correctly it is not the fault of the solution but with the vendor and not providing the necessary training.

What was our ROI?

With this platform, the return of investment would be less than one year.

There are many ways to measure the return of investment, it is not always just about how much money they will make, there are other factors.

ROI can be measured in terms of effort, social benefits, political initiatives, and many other things.

  • If you reduce the social impact you can save money.
  • If you reduce the way that people work or the way the citizens work with the government, you will save money.
  • When you control things, there are benefits to that.

What's my experience with pricing, setup cost, and licensing?

We consult with TIBCO to understand the market and try to get the customer's different levels of pricing.

Which other solutions did I evaluate?

Latin America has many vendors working with the same type of solutions that are open source.

Companies feel that by it being open source it could be the key to getting a free platform, but that is not the case. They would prefer to purchase a solution like TIBCO but don't have the budget.

What other advice do I have?

In Latin America, there is a lot of immature environments in terms of connectivity or service-oriented architecture.

The wave of technology or the wave of the transformation came from the US and other first-rate countries. Latin Americans adopted technologies. It's not easy to deploy this type of technology quickly.

The first challenge is with the consultant and in making the sale by explaining what exactly is the value that you would be getting by staying in a real service-oriented architectural environment.

The second is that the corporate companies grow in a Catharsis because the growth of the companies is not well planned.

The best way to fix the problem that they have is to buy a platform to connect all of the different platforms that they have acquired in the past.

It's not enough to purchase the right product. You have to hire the right team to help you deploy this solution. Most of the vendors forget the customer, but the most important thing is to have the customer understand the solution that they will be working with.

The founder of TIBCO is an entrepreneur who always invests money to improve the product. He invests money to improve most of the products that he has. You will always be a leader in this area if you don't lose the philosophy of investing to improve.

I would rate this solution a ten out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Principal Consultant at a tech services company with 10,001+ employees
Real User
Enables users to create workflows and has good performance and scalability
Pros and Cons
  • "The stability of this solution is excellent."
  • "In the configuration, where we need to customize, it takes more time that we expect it to, ideally."

What is our primary use case?

Our primary use case for this solution is to provide a BPM for our customers.

How has it helped my organization?

We have been working a lot on TIBCO products, including this solution. We have a team of thirty to forty people working exclusively on TIBCO and have a dedicated unit with revenue targets set specifically for this.

This solution, as well as other products from TIBCO, are helping us grow.

What is most valuable?

The most valuable feature is its flexibility, where it allows the users to create workflows. In terms of scalability and performance, it is also very good.

What needs improvement?

In the configuration, where we need to customize, it takes more time that we expect it to, ideally. We have found workarounds for some of the issues, and we have given feedback on these things directly to TIBCO.

The integration can be more user-friendly.

For how long have I used the solution?

Four years.

What do I think about the stability of the solution?

The stability of this solution is excellent. I would give it nine out of ten.

What do I think about the scalability of the solution?

The scalability is very good. That is one of the strongest points of TIBCO and I'm quite satisfied with the scalability.

We have approximately fifteen customers, but of course, that would mean many more users. We focus on TIBCO, but there is a lot of competition from the other product vendors. This makes it a challenge to increase our usage of this solution. That said, we have plans to reach out to a lot more new customers.

As TIBCO releases products or a new version of a product, we start using them as we go around to some of the customers that we are involved with.

How are customer service and technical support?

The technical support for this solution is very good. Whenever we are stuck with any kind of technical issue, we reach out to TIBCO and get very good technical support from them.

Which solution did I use previously and why did I switch?

The TIBCO solution is not the only one that has been used in my organization, but this is the only one that I have worked on personally.

How was the initial setup?

The initial setup is literally straightforward and we did not have too many issues with it.

The typical implementation strategy depends on the volume of the business, the number of transactions, and the size of the customer. Typically it takes six to eight months for us to complete an end-to-end implementation cycle for a medium to large sized customer.

In the typical deployment team, we need ten to twelve people for each customer. Some of the staff are developers, but you need a core architect. It is the role of the architect to visualize the solution and create the architecture. Once we have the architect and a couple of leads, the rest are the developers who can do the actual implementation. You also need an administrator, so there are four different roles involved in the implementation.

What about the implementation team?

We are the ones who handle the integration of this product, and we don't normally have to depend on anybody else. Sometimes, TIBCO themselves will assist us, but otherwise, we do it ourselves and don't usually have any issues.

What was our ROI?

I would consider all of the revenue that we get from TIBCO to be ROI. We do invest resources to get them trained on various TIBCO products. At the end of the day, we are using them to implement solutions for different customers, and we get that revenue. It is approximately three to four million per year.

What's my experience with pricing, setup cost, and licensing?

When it comes to cost, TIBCO is much more competitive than a product like Pega.

Our licensing cost is in the area of half a million, annually. There are no costs in addition to the standard licensing fees.

Which other solutions did I evaluate?

From a BPM perspective, we did evaluate other products. Part of our evaluation included the figures for pricing, and other solutions are a lot more expensive. This is one of the reasons that our customers are reluctant to go with Pega. 

What other advice do I have?

My advice is to evaluate all of the competing products, which is something that we can help with. There should always be a good rationale behind the choice for a particular product.

I would rate this solution an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
Buyer's Guide
Download our free TIBCO ActiveMatrix Service Bus Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2025
Buyer's Guide
Download our free TIBCO ActiveMatrix Service Bus Report and get advice and tips from experienced pros sharing their opinions.