TIBCO Spotfire Reviews

Data visualization: Spotfire is an incredible, powerful tool capable of creating data analysis "templates" or "dashboards", which can be shared globally and can be used to visualize data to make business decisions.

We have used Spotfire to monitor test equipment utilization worldwide, and are able to respond to testers that have been identified as "down." This type of analysis also reduces costs because, instead of the test facilities purchasing new equipment, we can work on increasing utilization.

Version 7 was recently released, so I am still not familiar with all the features. However, ease of connecting to Oracle databases and parameterizing the database queries would be useful.

I have been using it since June 2011 (five years).

I have not encountered any deployment, stability or scalability issues.

I can't say; I have not reached out to customer service for Spotfire. However, there is an abundance of knowledge online which I have used to solve problems in the past. The online community is pretty active.

The company I previously worked for used Excel for their data analysis and would not consider paying for Spotfire. But, I highly recommend Spotfire if your data analysis needs are pretty extensive.

It allows users to quickly analyze data from a variety of sources and visualize it with powerful, interactive graphs, and charts. This leads to faster and better decision making, as well as identifying areas to save costs, increase revenue, optimize, etc.

• Intuitive interface: Easy to get started and use features.
• Filtering: Quickly filters to a level of detail that you are interested in.
• Marking: Drills into data, seeing the same data in other charts.
• Data connections: Having the ability to quickly connect to just about any data source.

The Text Area feature needs to be more user-friendly. It is a little clunky to use, and it is difficult to consistently format text. Here are a few suggestions:

• Don't make it pop out when editing the text area.
• Add a feature to easily add tables (without HTML).
• Overall, make it more user-friendly.

It is prone to crashing every now and then for seemingly arbitrary reasons.

Initial setup is straightforward: Just downloaded it from their website (not applicable for large organizations).

The ROI is nearly impossible to calculate. 

The pricing seems competitive and reasonable. The value delivered by the product far exceeds the cost.

I have tried Tableau, but haven't spent much time working with it because my previous organization and current clients use Spotfire. Excel is also a competitor, but Spotfire is significantly better than Excel for data visualization.

I recommend watching some Spotfire demo videos on YouTube, and also downloading the free trial to get a feel for the software.

• Ease of accessing, aggregating and visualizing data sources
• The amount of data that the product can manage in memory

Spotfire provides connectors and data driver support for about 40 unique data sources including all of the common structured ones like Oracle, SQL Server, DB2, etc., plus non-structured sources like HTML, RSS feeds, data warehouses and fast data platforms. All of the different data sources can be merged or mashed up in one “viz”. The size limit of data is the 64-bit address space or 16 terabytes, basically unlimited. I ran one POC on a dataset over 100 GB and Spotfire performed as well as it does with small datasets. Note, the data load time is roughly proportional to the size of the dataset, but the access to the data once it is loaded in memory in Spotfire is just about the same on any size dataset.

Use of Spotfire has almost eliminated people doing cumbersome, manual ETL efforts in files and other products from transactional source systems and the corporate data warehouse.

Administration functionality can be improved more by moving the rest of the command-line effort to a web-based UI. Otherwise, just keep adding more functions that otherwise most customers have to create as custom functions. Add a Shut Down and Exit option in the event of an unresponsive session, usually due to data connectivity issues.

I have been using it for eight years(starting with version 4.0).

There is very little instability until the memory of the host reaches 0% availability.

No issues with scalability.

Almost perfect support, 9. The only issue I had was understanding some of the techs verbally due to “English not their primary language”. WebEx and chatting was the workaround.

I did not have any experience with a similar solution before Spotfire.

Initial setup is very simple and works as documented.

Negotiate, plan for three years out and triple whatever your best forecast is for growth. Spotfire usage typically will grow like a wildfire in high winds and dry forest.

I did not do the evaluations but a comparison of Tableau was evaluated and failed to meet data size requirements and in-memory capacity.

It is difficult to identify the most valuable features as it typically depends on the project. I would say that the feature that is a ‘must have’ for all projects is the Details on Demand. This feature allows me to immediately identify the details associated with a visualization without having to create query against it.

Most currently, I have been leveraging scatterplots, geographical mapping, and linear regression visualizations.

I have produced numerous models on customer segmentation, leveraging cross-tab; summary tables; scatterplots; k-means clustering; and custom filtering. One such tool has essentially allowed us to create real-time custom segments of customers based on similar customer attributes. Historically, we used P$YCLE codes for segmenting but now we can create 10-13 segments on the fly based on our own customer data.

Spotfire needs to allow for more of a database feel when using multiple data files. In order to use more than one file in a visualization (e.g., customer and customer sales history), the user has to build relationships between the tables on a one-to-one basis. Some visualizations allow the user to pull data from multiple tables while others are limited. Building the relationships between tables also feels somewhat clunky. Much of the power behind the Details on Demand (DOD) feature is adversely impacted by only being able to view details for the source table. This means that data contained within related tables (by way of the previously built relationships) cannot be previewed through the DOD unless the user inserts columns of the related table(s) into the source table. This inserting procedure is also somewhat clunky and leads to manipulating the original source file.

I have been using the Spotfire application for about two years.

I have not encountered any deployment, stability or scalability issues. Spotfire is a robust visual analytics platform capable of crunching a lot of data. Because the processing is in-memory, users are only limited by how much memory that they have on their system.

Technical support is exemplary.

I have used other so-called analytics tools in the past but Spotfire buries most others. Even Microsoft Power BI is unable to compete with the ease of the Details on Demand feature available within Spotfire.

Setup was simple.

We implemented on our own.

Pricing is competitive, as it relates to most other enterprise-wide applications.

The UI is very easy to pick up and learn. I would also say that people considering Spotfire should preview the predictive analytics component. It is really smooth and provides the necessary statistical tools to help build forecasting models.

• Being able to open multiple data sources
• Ease of creating visualizations

It did not improve the way my organization functions. We have implemented a different solution to meet our need.

I’d like to see a more easily embedded version because that’s our need.

I used it for five years (different versions).

I have not encountered any deployment, stability or scalability issues.

Technical support is excellent.

Initial setup with version 3.5 was very difficult, partly because we were embedding the Spotfire Web Player API and using custom authentication.

Implementation was done in-house.

We don’t charge for the Spotfire reports individually. It is difficult to calculate ROI, but the product is considered to be expensive.

We originally chose this product as a tool for our SaaS offering, but its embedding features and level of complexity for a multi-tenant situation were prohibitive.

It is great for enterprise use.

Real time analytics: TIBCO Spotfire links to the database and the dashboard updates automatically, which is great. You don’t have to export a CSV file to get a dashboard.

The client where I have implemented TIBCO Spotfire was using it to understand calls received on their call centre. With the analytics provided, they were able to understand when during the week / day they receive most of the calls to then take action and get the right number of agents.

I would say that the implementation of the product could be much easier that it is at the moment. It is a complex process at the moment to set up TIBCO Spotfire with your database; not always straightforward.

I have been using it for six months.

The initial setup is supposed to be straightforward, but I found that there is often some glitch in the setup that requires thought.

TIBCO Spotfire provides an expert to set up the solution for their clients. This usually takes 2-3 days.

It is an expensive product, but if you have the right data analyst to use it, the ROI can be quite high. This number depends on a lot of factors. How much analytics are you doing at the moment? How good is your data analyst?

I have used Tableau and Alteryx, which are similar solutions. I would say that TIBCO Spotfire is a combination of those two other solutions, although I think Tableau is much more user friendly.

I think you should get a trial and see what are the possibilities and understand who would be using the product. Define your business goals first and then use TIBCO Spotfire in order to measure those.

It can be made chemically aware. This is a must-have in pharmaceutical R&D

The in-memory architecture allows the software to be very responsive to user inputs even with large data sets. (This does require that we provide users with appropriate hardware to handle the workload.)

Spotfire is feature rich but not so complicated that users can't be trained to generate their own content. This takes some of the content management burden off of my group and it also, more importantly, gives our scientists a platform to explore their ideas around our data repositories.

In the past five or six years, we've moved away from multiple one-size-fits-all solutions attached to the various data warehouses to using Spotfire as a single point of entry to explore all (well... most) of our data repositories. We now have a team that works with the data stakeholders to make sure the data is federated and presented to the users appropriately. Operating under this model allows us to aggregate data at the project level and takes that burden from the users which allows them to do more science.

In the past few years, web-based analytics has come a long way. I would like to see Spotfire evolve into a product that handles the data volume with in-memory architecture (or some equivalent technology) server-side, but lets us feed the results into any web-based visualization that we can get our hands on.

We brought Spotfire in-house in the pre-Tibco era of Spotfire DecisionSite. I'm guessing I have been using it about 10 years.

Our environment is two application servers and one web player server. Getting all the pieces operating inside of our corporate IT infrastructure was challenging, but the end result does serve well over 1000 thick-client and web-based users.

Being a life sciences company, our support comes from Perkin Elmer rather than Tibco. They have provided us with very good support.

We are running Spotfire with Perkin Elmer's Lead Discovery extension to handle chemical structures.

We have implemented our last couple of major upgrades with an in-house team with remote vendor support. I would recommend this if you are building a large Spotfire environment. Both Tibco and Perkin Elmer can provide that type of support.

My rating for Spotfire is relative to similar software. In my opinion, no other product handles both the large volumes of data and has an easily managed extension to handle chemical structures along with the data.

Rating the software on its own relative to the capabilities I would like to see in a data analysis suite, I would put it at 6/10. It is not trivial to use the API to expand the capabilities of the software and it is cumbersome to manage the content/servers/feature licenses.

From an administrator’s standpoint, the most useful component is the Information Designer, which allows one to design links to SQL/Oracle/etc. datasets that query the source system when opened or refreshed. This provides the user base a self-service approach and ensures the query design is not something that jeopardizes the source system or warehouse.

From an end-user standpoint, the most useful features to me were data manipulation capabilities. Spotfire allows users to easily join multiple datasets (from Info Links, spreadsheets, etc.) and create calculations and visualizations against them. With a bit of experience, end users will find Spotfire wonderful for ad-hoc analysis. The other great capability is the extension with R allowing users with R code snippets more visual capabilities (comes with the Advanced Analytics module, I believe).

In my previous organization, Spotfire added a great deal of value by allowing Reservoir and Production Engineering teams self-service access to production and well data. Spotfire allowed our teams to query datasets for their analysis through the pre-defined lens that we had created in Spotfire. In addition, it allowed them to manipulate the data without introducing any risk to the source systems.

The administrative component of Spotfire could use some attention. The Information Designer tool is wonderful, but a level beyond that with hotfixes, updates, and security administration, things get complicated quickly. I have heard that other BI tools in the space are easier to administer.

There are basically two types of Spotfire administration, admin(s) who setup access to data and control the Spotfire library/ies, and admin(s) who manage the Spotfire server and component implementation. Usually, these are not the same person. The administration that involves setting up Data Sources, Data Elements, Filters, and Information Links comes very easily utilizing the Information Designer tool in Spotfire. The administration that is a pain is server administration, mainly because transferring Spotfire files/projects from one environment to another (test to prod during an upgrade) involves exporting the Spotfire library to file storage and then importing it into another Spotfire library. This was the approved method during my day. However, we ended up just doing database copy and refreshes to avoid that entire process.

It is unusual for IT to administer a software suite without the normal dev/test/prod processes. However, with Spotfire and some other BI tools, mass amount of end users create content only in the production environment. In many situations, a Spotfire admin would necessarily make library changes directly in the production environment because it is required to support their users. For Spotfire, it is important early on to define change control processes and procedures, to ensure quality control without limiting end user functionality (which is why you bought Spotfire to being with). Any changes to server or database configuration should go through normal test/prod processes but changes to the Spotfire library sometimes should not (because you are supporting a living and breathing thing with users creating and utilizing content).

Room for improvement would be more guidance up front on these real-world administration scenarios. I don't remember any guidance in these areas and ended up learning much of this the hard way. It is information that folks in the community share, but never gets formalized.

This only applies to enterprise implementations using Spotfire server, not stand alone installations not connecting to a Spotfire library.

I have been using the solution for five years, including previous versions (5.0, 5.5, 6.0, 6.5). I haven’t used 7.5.

We encountered a number of issues with certain Spotfire projects (.dxp files) after completing upgrades. These files were extremely complicated with R snippets running, and numerous datasets, transformations, and calculations being performed by the file. Spotfire allows users to create files that should not be created. In these cases, stability of a file is an issue. Stability and scalability of the solution itself is solid.

Customer service is excellent, quick to respond and knowledgeable.

Professional Services on the other hand is more questionable. I have had wonderful service from some technical staff, but I have also worked with some I would not wish on my worst enemy. It will be important for customers to find PSG resources they trust or to find another experience through a TIBCO partner, etc. I can suggest a number of these to anyone with interest.

The initial setup is quite easy, made easier if you’re blessed with a good DW. Only when you start adding administrative features and distributed user bases with different security requirements does the solution become a pain to administer.

Initial implementation was done before my time. I performed two major upgrades, one with the vendor on-site for two weeks, one alone. I had no issues with the one performed alone. That being said, new departments offering Spotfire as a solution will need support for their first couple hotfixes and upgrades. Refer to what I wrote regarding Professional Services.

My previous employer purchased an enterprise license that accommodated our sharp spike in users (tripled user base in two years). Licensing the thick client versus the web developer or web consumer is critical for technical users. This is dependent upon the company and personnel using the tool. Technical users such as engineers or planners will most likely require the professional client. Light-touch users in organizations who’d rather receive a PDF than perform calculations and pivots will have web-client needs only. Picture MS Excel: If your users are Excel users, they will be thick-client/professional/expensive version users.

I’ve used other solutions in the space including Tableau and SAP BusinessObjects; even Excel and Access can roughly be considered a competitor of Spotfire. I prefer Spotifre to Tableau and BOBJ due to its flexibility and technical capability. Both Tableau and BOBJ seem more structured and stiff. Although beautiful, they sacrifice abilities for tech-savvy end users in return for a friendly-for-all, drag-and-drop, easy-to-print, set-it-and-forget-it-feel. In a bi-modal environment (one tool for key non-changing reports, a different tool for ad-hoc analysis), Spotfire wins the ad-hoc battle versus common competitors.

Spend time scoping the security/folder setup as well as the “Information Links” (queries Spotfire allows users to run). Changing either of these components after users construct their beautiful files against them is a very unpopular thing to do. Predict the dependencies you’re going to create and be strategic in your design.

Spotfire became everyone’s favorite tool if they could learn how to use it.