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reviewer2027445 - PeerSpot reviewer
Cyber Security Engineer at a security firm with 11-50 employees
Real User
Dec 10, 2022
Reliable with good encryption but needs a better interface
Pros and Cons
  • "The disk encryption is great."
  • "Compared to Bitlocker or McAfee Disk Encryption, it's not quite as robust."

What is our primary use case?

We primarily use the solution for endpoint encryption. It's used on devices such as desktops and laptops. 

How has it helped my organization?

The encryption part basically is a fundamental part of encrypting our disks so as to avoid any data spill or breach. The productivity is the same as all encryption vendors. Even the technique of encryptions is all the same if compared to McAfee or other drive encryptions. However, having something on offer that can lock our drives is great. 

The hassle comes in whenever you need to decrypt back your assets before leaving the company. 

What is most valuable?

Encryption-wise it is good. The disk encryption is great. 

It's pretty comparable to other products. 

The initial setup is mostly straightforward. 

It's scalable. 

The product is largely stable. 

What needs improvement?

It's not a full, complete set. Compared to Bitlocker or McAfee Disk Encryption, it's not quite as robust.

The interface could be better. It would be better if we could control how we actually view that status.

The product visibility could improve. Managing the endpoints could be better. 

Buyer's Guide
Trend Micro Endpoint Encryption
January 2026
Learn what your peers think about Trend Micro Endpoint Encryption. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
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For how long have I used the solution?

I've worked with the solution for about a year or more. 

What do I think about the stability of the solution?

The stability is okay It's stable enough. There are no bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

The solution is scalable.

How are customer service and support?

I haven't escalated anything to support just yet. 

Which solution did I use previously and why did I switch?

I'm also using Bitlocker and McAfee Disk Encryption.

How was the initial setup?

Although the setup is largely straightforward, there can be some complexity. It's a moderate setup process. 

The deployment typically takes 15 to 20 minutes. It's pretty quick. 

The solution is not difficult to maintain. 

What's my experience with pricing, setup cost, and licensing?

I don't handle any aspects of the pricing or licensing. I'm more on the technical side. 

What other advice do I have?

I'm an end-user. I do integrations with other endpoint protection solutions as well. 

I'm dealing with the latest version.

The product is good. That said, if you focus on only endpoint encryption, then Trend Micro doesn't give you the full scope. There are other vendors outside that only focus on encryption. It's a good product for startups or for starting to learn about encryption. I don't really see this as a complete full endpoint encryption solution.

I'd rate the solution six out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
Nadeem Syed - PeerSpot reviewer
CEO at a tech services company with 1-10 employees
Reseller
Top 5Leaderboard
Apr 27, 2022
An encryption tool that is easy to install and configure
Pros and Cons
  • "Encryption is the basic feature, and that is what I like about it. I also like that it is kind of easy to install and easy to configure."
  • "In the next release, it would be better if it was more user-friendly. It is a little complicated for the average technical person. If they can make it more user-friendly, it would be much easier and more helpful."

What is our primary use case?

We use encryption to secure data and devices. In case you lose your device or your data, this is a major feature that covers everything through encryption.

What is most valuable?

Encryption is the basic feature, and that is what I like about it. I also like that it is kind of easy to install and easy to configure.

What needs improvement?

In the next release, it would be better if it was more user-friendly. It is a little complicated for the average technical person. If they can make it more user-friendly, it would be much easier and more helpful. 

For how long have I used the solution?

I have been using Trend Micro Endpoint Encryption for two to three years.

What do I think about the stability of the solution?

Trend Micro Endpoint Encryption is quite stable.

What do I think about the scalability of the solution?

Trend Micro Endpoint Encryption is scalable in the sense that if you want to add a different security product with Trend Micro Endpoint Encryption, you can do it. We have about 30 to 40 clients using this solution. 

How are customer service and support?

When we receive a call for technical support, we usually take care of it from our end. We go to the distributor if we cannot solve the issue. We hardly go to Trend Micro itself for support.

How was the initial setup?

Trend Micro Endpoint Encryption is kind of easy to install and easy to configure. It takes about a day or two to implement this solution. One person can implement and maintain this solution.

What's my experience with pricing, setup cost, and licensing?

You have to pay for the license annually.

What other advice do I have?

I would recommend this solution to potential users. If they are going for endpoint security, it is also advantageous to have encryption. They would not have to pay anything extra as they are already paying for endpoint security. But if they want to go for encryption separately, it will cost you a little more.

On a scale from one to ten, I would give Trend Micro Endpoint Encryption an eight.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Trend Micro Endpoint Encryption
January 2026
Learn what your peers think about Trend Micro Endpoint Encryption. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.
Technology Competency and Solution Head at a educational organization with 1,001-5,000 employees
Real User
Jun 8, 2021
A stable and scalable solution for remotely working in a secure environment
Pros and Cons
  • "The solution enables all the development and technical team members to work from home while, at the same time, ensuring the security of the work environment."
  • "We would like to see a wider, better dashboard for the purposes of monitoring the users of the Trend Micro software."

What is our primary use case?

We utilize the latest version.

The solution enables all the development and technical team members to work from home while, at the same time, ensuring the security of the work environment. 

It also protects us from cyber attacks and malware. 

What needs improvement?

We would like to see a wider, better dashboard for the purposes of monitoring the users of the Trend Micro software. The solution should also send out real-time data. This way, if a user becomes disconnected, the IT members can ensure that the associate, the developers are aware that he is out of the security zone. 

For how long have I used the solution?

We have been using Trend Micro Endpoint Encryption for the last two years.

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

The solution is scalable. 

We have plans to increase its usage. 

How are customer service and technical support?

While I have not personally come across any issues necessitating the help of technical support, it may be worth checking this with the IT team. 

How was the initial setup?

The initial setup is easy. 

Implementation did not require much effort, only for configuration to be done with the server.

What about the implementation team?

Implementation was done by the central IT team.

What's my experience with pricing, setup cost, and licensing?

One of the reasons we decided to go with Trend Micro Endpoint Security is because of its cost effectiveness. We felt we were getting a bang for our buck. 

Which other solutions did I evaluate?

While we may have evaluated or used other solutions before employing Trend Micro Endpoint Encryption, I cannot recall the names. 

What other advice do I have?

The solution is deployed on cloud.

We use the solution for organizational purposes. 

There are around 1,000 users making use of it in our organization. 

I would recommend the solution to others. 

I rate Trend Micro Endpoint Encryption as a nine out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
OzgurEkinci3 - PeerSpot reviewer
Solutions Architect at a tech services company with 51-200 employees
Real User
Jan 16, 2024
Good more MSPs but the security features can use improvement

What is our primary use case?

We use the solution for security features. Trend Micro has an MSP portal where you can create customer accounts, assign some licenses, and make your customers use those licenses from a portal. Trend Micro is ahead of its competitors in providing MSP services to customers.

What is most valuable?

Trend Micro Endpoint Encryption is stable and easy to use. It's very useful for an MSP company, making it easy and efficient to work.

What needs improvement?

Security features could be improved.

For how long have I used the solution?

I have been using Trend Micro Endpoint Encryption for one year.

What do I think about the stability of the solution?

The product is very stable.

What do I think about the scalability of the solution?

The solution is scalable because it doesn't require an on-premise server installed. Everything is being monitored and managed from the cloud portal, irrespective of the number of agents. You can manage all from one portal.

How are customer service and support?

Vendors are locally present in our country. We contact them via email, etc. We are very flexible with vendor support.

How was the initial setup?

The initial setup is straightforward. One person is enough for it.

An MSP company creates customer accounts from Trend Micro's MSP portal. Then, the customer gets the key. After that, they can log in to the Trend Micro portal. They will see the agent to be downloaded for Windows and Linux. It takes about two or three minutes to deploy.

What about the implementation team?

Deployment can be done by yourself.

What's my experience with pricing, setup cost, and licensing?

The MSP's model or licensing is global and has very reasonable prices. Also, the perpetual license model is reasonable. It's cheap for the assembly companies. Licensing is very straightforward.

What other advice do I have?

More than five to ten technical persons are using the support. We will be able to sell those agents to more than 20 companies.

Only one technical guy is enough for a large company for the installation and the management. Many logs, alarms, and entries are happening in the portal regarding management.

Trend Micro can be a viable option for SMBs looking for a basic EDR or PRT solution. However, for larger organizations or those with highly complex security needs demanding advanced services and sophisticated department knowledge, Trend Micro's capabilities might not be sufficient.

Overall, I rate the solution a seven out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Durai  Singh - PeerSpot reviewer
Business Owner at a tech services company with 11-50 employees
Reseller
Top 10
Nov 28, 2023
An Endpoint Encryption solution that encrypts data on a wide range of devices
Pros and Cons
  • "The solution is good overall. All of its features are good."
  • "It is not easy to integrate with third party solutions."

What is most valuable?

The solution is good overall. All of its features are good. 

What needs improvement?

It is not easy to integrate with third-party solutions. 

For how long have I used the solution?

I have been using the solution for six to seven years. 

What do I think about the stability of the solution?

There are some issues with the product stability. I rate the stability a six out of ten. 

What do I think about the scalability of the solution?

The scalability of the product is good. 

How was the initial setup?

The initial setup is straightforward. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
IT Infrastructure Analyst - Full at a manufacturing company with 201-500 employees
Real User
May 31, 2023
It provides robust protection against attacks and malware
Pros and Cons
  • "Trend Micro provides good overall protection. It has saved us from a few attacks and malware."
  • "The user interface is a little challenging, especially for beginners. It's hard for new users to understand how to configure the correct access for each company function."

What is most valuable?

Trend Micro provides good overall protection. It has saved us from a few attacks and malware. 

What needs improvement?

The user interface is a little challenging, especially for beginners. It's hard for new users to understand how to configure the correct access for each company function. 

What do I think about the stability of the solution?

Endpoint Encryption is highly stable. 

What do I think about the scalability of the solution?

Endpoint Encryption has the potential to be highly scalable, but many people on our team lack the training needed to fully leverage the software. If our security team had more training about Trend Micro's features, we could use the solution to provide better security.

How was the initial setup?

Endpoint Encryption is complex to set up. Infrastructure and security engineers are responsible for setting up the solution and maintaining it. 

What's my experience with pricing, setup cost, and licensing?

I rate Endpoint Encryption six out of 10 for affordability. It's somewhere in the middle, but the price is a little too high. 

What other advice do I have?

I rate Trend Micro Endpoint Encryption 10 out of 10. It's a great product. We haven't had a problem with it in all the years we've used the solution. The only complaint is that we need more training for our infrastructure analysts to use the product effectively.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Technical Associate at a tech vendor with 11-50 employees
Real User
Top 5
Feb 15, 2023
Good protection and encryption capabilities but needs cloud capabilities
Pros and Cons
  • "The encryption is very good."
  • "They need to come up with cloud solutions."

What is our primary use case?

We primarily use the solution for encryption. If there is sensitive organizational data, they use encryption to protect it from threats. This way, people can't misuse the data. 

How has it helped my organization?

If we have a user, for example, that loses a laptop, the data will be protected as it will be encrypted. It does a good job of protecting an organization's data. 

What is most valuable?

The encryption is very good. 

The native encryption is great. There are a few different types of encryption on offer which allows for various levels of protection. It even protects passwords. It does good authentication as well. 

It is stable. 

Support is helpful.

The product can scale. 

What needs improvement?

They need to come up with cloud solutions. 

For how long have I used the solution?

We've been using the solution for a few years. We have customers that use it. 

What do I think about the stability of the solution?

The stability is good overall. It's a stable solution. The product is very strong and offers very reliable encryption. No one would be able to access the data unless they were allowed to. There are no bugs or glitches. 

What do I think about the scalability of the solution?

The scalability is good. You can extend your license at any time as necessary.

We have eight customers using the solution right now. 

How are customer service and support?

We do get an okay response from technical support. They are helpful. 

Which solution did I use previously and why did I switch?

We're currently looking for solutions that can help us deal with encryption issues. 

I have experience using Microsoft as well. 

How was the initial setup?

The setup process is pretty good. It's not overly complex. 

The deployment took about ten minutes or so. It's pretty fast. We can configure the solution using scripts. 

What's my experience with pricing, setup cost, and licensing?

The licensing is paid yearly. 

The cost is not overly expensive compared to other competitors. For example, it is cheaper than Microsoft. 

What other advice do I have?

It's a decent solution. It's a commandless solution that can help protect organizations from data loss. I'd recommend any company adopt some sort of encryption in order to protect their data from threats and users.

I'd rate the solution seven out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Sunil  Kumar - PeerSpot reviewer
Security Specialist at a tech services company with 1,001-5,000 employees
Real User
Jan 19, 2023
High level security and scalable
Pros and Cons
  • "The most valuable feature of Trend Micro Endpoint Encryption is security."

    What is our primary use case?

    Our customers are using this solution on a daily basis. We have deployed this solution on-premise and on the cloud. We have clients in many countries in the world, such as the USA and India. 

    What is most valuable?

    The most valuable feature of Trend Micro Endpoint Encryption is security.

    What needs improvement?

    The drive encryption of Trend Micro Endpoint Encryption could improve. Some of my customers have some problems.

    For how long have I used the solution?

    I have used Trend Micro Endpoint Encryption within the last 12 months.

    What do I think about the scalability of the solution?

    We have a lot of users using this solution.

    The solution is scalable.

    How was the initial setup?

    We install Trend Micro Endpoint Encryption on the client's system which is not complex.

    What about the implementation team?

    We do the implementation of the solution.

    What other advice do I have?

    I rate Trend Micro Endpoint Encryption a ten out of ten.

    Disclosure: My company has a business relationship with this vendor other than being a customer.
    PeerSpot user
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