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it_user386772 - PeerSpot reviewer
Server Manager at a local government with 1,001-5,000 employees
Vendor
The ease of administration and flexibility are the most valuable features for us.

What is most valuable?

The ease of administration and flexibility are the most valuable features for us. Performance, stability, and functionality just keep getting better.

How has it helped my organization?

It enables us to move faster when we're going through the legacy systems. Before vSphere, someone had to wait between one and three months to get service which we can now implement in ten minutes.

What needs improvement?

There are a couple areas for improvement that I can see. First, I'd like to see better performance for vCenter. And, I'd also like to see NSF 4.1 fully supported. There are some NSF features lacking from version 3 to 4.1.

For how long have I used the solution?

We've been using it for more than ten years.

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VMware vSphere
June 2025
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What was my experience with deployment of the solution?

We've had no issues deploying it.

What do I think about the stability of the solution?

The stability has been great. I have only experienced one point down and that was caused by our system.

There was also an issue with expiring licenses in 2008, but that was fixed pretty quickly and a new implementation was put in place to prevent that from happening again.

The product has been so stable that we keep using it. We also didn't want to change it too much because it would require management team training.

What do I think about the scalability of the solution?

It has scaled for us and the workload that we have that runs on it.

Which solution did I use previously and why did I switch?

We started using it because there weren't any competitors at the time. There was only VMware.

How was the initial setup?

Complexity depends on how you're implementing it because vSphere has a lot of products. If you're looking looking to install vCenter, it quite easy.

If you're using a lot of the other products, you have to be careful. Today, we use almost every product from VMware and we still have to be careful with the updates.

What's my experience with pricing, setup cost, and licensing?

Start small in a development environment. For $200 per year, you can get access to files VMUGs. 

You can get a 60-day free trial with a download from the VMware website, but I recommend using VMUGs and attending local VMUG meetings. They have a lot of really capable technicians who really love to share.

Which other solutions did I evaluate?

Of course we continue to look at the competitors to see what features are coming. In my opinion, it doesn't matter because VMware is still ahead of the competition.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
it_user386772 - PeerSpot reviewer
it_user386772Server Manager at a local government with 1,001-5,000 employees
Vendor

This review was from a Phone Interview whereabouts The interviewer unfortunately messed The review up. I was regering to The messing NSF features support between NSF 3 and NSF 4.1 supported in vSphere 6.

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PeerSpot user
System Administrator - Backup & Storage Specialist at METRO SYSTEMS Romania
Consultant
vMotion and Storage vMotion, Storage APIs, Storage Thin Provisioning, and good integration with LUN mapping to VMFS are reliable features.

What is most valuable?

Pretty much everything about VMware is a strong point. From my point of view, it's one of the most stable and scalable technologies on the market, and when it comes to virtualization it's probably the very best there is. 

As a backup and storage admin, I haven't had the chance to explore in-depth all of its features, but what I did get to work with thoroughly seemed very reliable, just to name a few: vMotion and Storage vMotion, Storage APIs (such as VAAI), Storage Thin Provisioning, good integration with LUN mapping to VMFS, etc.

How has it helped my organization?

Obviously, it brought with it many of the unique things that any virtualization technology provides, such as High Availability and trimming down costs and data center space requirements. It helped us develop some of our most important and complex infrastructure projects, such as: VDI, Internal Cloud (IaaS for internal Dev Teams), Data Center Clustering with good High Availability potential, etc.

What needs improvement?

Hard to say what I'd like to see in the next versions. Over the years, the VMware development team constantly delivered major improvements to this product. I've only had the chance to work version 4.5 up to 5.5. Since I haven't had the chance to test the current version which is 6, I think it wouldn't be fair to make suggestions due to the fact that some of my ideas may have already been implemented starting with version 6. 

However, when I think of what tried me most with vSphere, it's probably the fact that my colleagues and I on the Virtual Infrastructure Admin team always had to do debugging and troubleshooting on VM configuration files in a manual manner if we wanted to bring to life broken VMs. 

Sure, some official KBs are pretty useful but not all issues can be covered by them. It would really ease up and speed up the troubleshooting process for advanced and experienced administrators if vSphere had some sort of VM file debug tool that can also run automatic integrity checks and repairs based on the entire set of configuration files, live run-logs, a potential database that logs the history of changes made to the VMs, and stuff like that. 

This would be especially useful when you have environments that tend to do a lot of Snapshot manipulations such as those that use specialized virtual backup and/or replication software.

For how long have I used the solution?

I've been using it for about a year and a half. Currently, the organization where I work has most of its virtualized infrastructure running v5.5 (we're towards the end of a broad upgrade project) throughout the last year and a half. Since I've been occupying my current position, I've also had the chance to use also versions 4.5, 5 and 5.1.

What was my experience with deployment of the solution?

Deployment isn't the simplest nor the most complex. If you can install a standard HP & Dell server, there's no reason you couldn't take care of a VMWare ESXi Hypervisor. After that, configuration and administration via the vSphere console is pretty easy.

What do I think about the stability of the solution?

There have been no issues with the stability.

What do I think about the scalability of the solution?

There have been no issues with scalability.

How are customer service and technical support?

Personally, I haven't had the chance to work with the VMware customer service since most of the issues encountered were usually fixed by applying the solutions presented in official KBs.

Which solution did I use previously and why did I switch?

Before VMware, our company used to employ Citrix for the VDI infrastructure. Besides being more easy to use for the common VDI user, VMware also allowed us to step up the game by also taking the majority of your server infrastructure to the virtual environment.

What about the implementation team?

Both deployment and administration of the VMware infrastructure in our organization is performed by internal specialized teams.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Chris Childerhose - PeerSpot reviewer
Chris ChilderhoseEnterprise Architect at ThinkON
ExpertTop 5Real User

Excellent review. Would be very interesting to see a debug tool like that. Version 6 is much improved over previous versions and I hear in Update 2 just released there is an HTML 5 client from the fling some time back.

Buyer's Guide
VMware vSphere
June 2025
Learn what your peers think about VMware vSphere. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
861,524 professionals have used our research since 2012.
it_user379716 - PeerSpot reviewer
Senior Systems Administrator at a media company with 501-1,000 employees
Vendor
It's served my purpose of just needing to virtualize our environment and manage it effectively.

Valuable Features

Truthfully, I'm not using many of the available features. My needs have been small in that we just needed to virtualize our environment and manage it effectively. VMware vSphere has served that purpose greatly. I’m sure what I get out of vSphere, though, could potentially be gained just as easily via other virtualization platforms available today, but at the time I felt those were too immature to risk. VMware just worked with little to no issue, so I trust them going forward.

Improvements to My Organization

The largest benefit for my companies that have used this is the consolidation of our physical server footprint. Never would I thought I could run as many VMs on a single host as we do today.

Room for Improvement

Overall I’m very happy with what the product brings so I can’t suggest any major improvements. However, I’m very disappointed in VMware’s decision to push management to a web-based vCenter client and away from the standalone thick client. The web client is just terrible in so many ways, mainly on a performance basis. It is very slow. I also find the thick client much easier to navigate and work with my VMs. A large user population shares my sentiment as there are a number of posts in VMware’s forums regarding the issues with the web client. I hope VMware realizes this and either greatly enhances the web client or moves back to the thick client for management.

Use of Solution

I have been using it since vSphere 4, so approximately five to six years.

Deployment Issues

I’m sure there were issues to contend with originally, but as the product matures it gets easier and easier.

Stability Issues

I’m sure there were issues to contend with originally, but as the product matures it gets easier and easier.

Scalability Issues

I’m sure there were issues to contend with originally, but as the product matures it gets easier and easier.

Customer Service and Technical Support

Customer Service:

It was pretty straightforward, from what I recall, but I did not do most of the initial setup. I assisted a colleague who took the reigns.

Technical Support:

I've rarely had to enlist support, but when I have it’s been what I would expect.

Initial Setup

It was pretty straightforward, from what I recall but I did not do most of the initial set-up. I assisted a colleague who took the reigns.

Implementation Team

My first environment was set up by a single colleague with my assistance. The only advice I can really give is to really know your requirements for the systems and software you intend to virtualize and build a proper sized VM environment to host them. Oversubscribing resources is, in my opinion, the biggest concern and something that happens easily. Also factor in proper storage built to handle the I/O load of a virtual environment. Lastly, build your VM environment to factor in an N+1 design to ensure if a host fails, the remaining host(s) can handle the load of all VMs that were running on the failed host and always allow for a 15% overhead of free resources under full load.

Pricing, Setup Cost and Licensing

I really did not handle the financial aspects of my VM environments, but I do know VMware is pricey. These days, from a price point, I would take a hard look at MS Hyper-V as they are catching up with VMware fairly quickly.

Other Solutions Considered

When I first looked into virtualization it was back when VMware released vSphere 4. At that time I was interested in Citrix Xen and MS Hyper-V. I felt at the time VMware was the industry leader and was more mature so I trusted them above all others. I’ve been happy with the choice since, though for cost purposes I am really interested in Microsoft’s Hyper-V solution.

Other Advice

Cost considerations aside, be sure to properly scale your VM environment above all else. This is true regardless of product.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user297561 - PeerSpot reviewer
it_user297561VMware(VCP5), VMware Regional Academy Director at a university with 501-1,000 employees
Vendor

I agree with cchilderhose, that v6 has significant improved in the responsiveness. I currently am the VMware IT Academy (vITA) Coordinator/Instructor for our Community College: www.cccti.edu
We were invited in 2006 by VMware to assist in the development of the vITA program which means I started with in in v3.5.

We have been somewhat force to use the Web Client since we have to instruct others on how to use VMware "Features". When the Web client was first introduce even folks from within VMware did not have a lot of positive comments about it.
But no matter what we all get familiar with initially, change is change. With the vSphere Client you don't have to think about how to do something you just do it. When first using the Web client I always felt as if I were stumbling around to find how to get where I need to be to complete a task. Not good when you are trying to show others.

With the release of v6 and in particular update1, the web client operates much more responsively. In addition, now that I have been using it for 2yrs, it does not function the same as the vSphere client and I now have learned how to be more proficient.
In fact, during the last section of the ICMv6 course we just finished teaching, I actually felt I was better completing tasks than I am with the vSphere Client. I guess the comment here is: "Be patient grasshopper".

The other thing of note is that if you do tasks in the vSphere Client they do not always propagate correctly. For example in assignments of access control.

One question I have is, for those that are not interested in using PowerCLI or the Virtual Management Assistant (vma), how will you be able to manage a host directly? When the eliminate the vSphere client.

I like to make comparisons, something I do now since I have been in Higher Ed for near 20yrs now after being in industry 20yrs prior, is that if you give me an iPhone I will stumble around trying to make a call since I use an android.

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PeerSpot user
Systems Administrator at a transportation company with 1,001-5,000 employees
Vendor
Cross vCenter vMotion allows us to perform vMotion from one vCenter to another without the need for shared storage.

Valuable Features:

Cross vCenter vMotion is a valuable feature.

It allows you to perform vMotion from one vCenter to another vCenter without the need for shared storage, like a cut and paste.

This was not possible until version 6 and is built upon Enhanced vMotion.

It requires L2 network connectivity.

Improvements to My Organization:

Cross vCenter vMotion can be particularly useful if you have migration projects, or you simply want to shift workloads to different location.

It can be particularly useful if you have plans to move from a VCSA to a Windows Platform vCenter and vice-versa.

If you have shared resources with public/private cloud, you can move them by establishing several vCenters.

Room for Improvement:

One improvement could be to have the vMotion independent of the SSO Domain.

With Cross vCenter vMotion, it is a requirement to have both the source and the destination vCenter on the same SSO domain. It also requires version 6 and above. You cannot have this between a version 6 and 5.5.

I still experience lag with the web interface

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Chris Childerhose - PeerSpot reviewer
Chris ChilderhoseEnterprise Architect at ThinkON
ExpertTop 5Real User

Having vMotion independent of SSO would be a great thing but more than like would take some code rewrite. Love that idea though. I see a bit of lag in the Web Interface but not nearly as much as previous versions. Not sure what web browser you are using but I find Opera works very well with the Web UI.

it_user375447 - PeerSpot reviewer
IT Infrastructure Engineer at a consumer goods company with 1,001-5,000 employees
Vendor
We've been able to scale out at deployment time to match our predicted future needs.

What is most valuable?

We've found that the most valuable features for us are:

  • vMotion
  • Replication
  • Portability

How has it helped my organization?

It's improved our functioning in three areas:

  • Deployment
  • Backup
  • Disaster Recovery

What needs improvement?

One way VMware could improve on this solutions is to re-incorporate the FAT client along with the web client.

For how long have I used the solution?

I've used it for nine years.

What was my experience with deployment of the solution?

Deployment is done with future needs in mind. But with day-to-day deployment, we haven't had any issues.

What do I think about the stability of the solution?

There have been no issues with the stability.

What do I think about the scalability of the solution?

We've been able to scale out at deployment time to match our predicted future needs.

How are customer service and technical support?

Customer Service:

Customer service is very good.

Technical Support:

Technical support is very good.

Which solution did I use previously and why did I switch?

No previous solution was in place.

How was the initial setup?

The set-up is very straightforward.

What about the implementation team?

We used in-house staff to deploy. Depending on the implementation, you would decide then on a vendor, if necessary.

What was our ROI?

I don’t have a specific number on the ROI, but it has been very good.

What's my experience with pricing, setup cost, and licensing?

I would recommend discussing an ELA with the vendor.

What other advice do I have?

Think of the entire environment when making this decision - deployment, storage, backups, etc.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Chris Childerhose - PeerSpot reviewer
Chris ChilderhoseEnterprise Architect at ThinkON
ExpertTop 5Real User

The FAT client and Web Client are both in Version with the Web Client being able to do all the things the FAT client does and more. Including Update Manager now. Yes it is not quite as quick as the FAT client but they are pretty darn close.

it_user370200 - PeerSpot reviewer
Senior IT Analyst at a retailer with 1,001-5,000 employees
Vendor
vMotion, HA, and snapshots are the most valuable features for us.

What is most valuable?

  • vMotion
  • HA
  • Snapshots

How has it helped my organization?

In the past without virtualization, it normally took several hours to get a new server built, including cabling, racking and OS imaging. Now we can use templates with many OS flavours and we can get a new server running in few minutes.

What needs improvement?

Currently we are struggling to keep the storage capacity under control and as we do not use thin provisioning our capacity is always a challenge, but the actual used space by the guests is pretty low. We need to find a way to go to thin provisioning and keep that under control and implement automation on the capacity management and have threshold alerting.

For how long have I used the solution?

I've been using VMware for seven years.

What was my experience with deployment of the solution?

We have no problems deploying vSphere.

What do I think about the stability of the solution?

So far, I only had problems with stability when we implemented a third-party backup tool that uses VMware snapshots to take backups. It brought some instability to some guests at the beginning and it took us some weeks to get to the root cause and things back to an acceptable level of stability.

How are customer service and technical support?

Customer Service:

This is a very good solution and I work for a company with a global ELA with VMware. But as our contract and all our commercial team is in the US, we have a limited number of vouchers for training and events in Brazil.

Technical Support:

The technical support is good and they always provide good suggestions and technical recommendations and the response time for critical problems has always fair been fair.

Which solution did I use previously and why did I switch?

I have never tried a different server or datacenter virtualization solution before.

What about the implementation team?

I was not a part of the initial set-up or project team. I work on the operations team and I have only been a part of migration team when moving from old versions to newer ones, but I have never had problems.

What's my experience with pricing, setup cost, and licensing?

You should have good capacity management and you might have at least two clusters or more to separate your guests by tiers or have a good notion of resource pools to keep the resource utilization in good shape.

What other advice do I have?

You should understand what is your demand and plan your capacity and resource allocation carefully to avoid double work in the near future.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user367836 - PeerSpot reviewer
IT Architect at a tech services company with 51-200 employees
Consultant
The higher usage ratio of hardware and vMotion are valuable features.

What is most valuable?

  • vMotion
  • Encapsulation
  • Higher usage ratio of hardware
  • Storage virtualization

How has it helped my organization?

As a consultant and service company, we can manage our own infrastructure with minimal effort, deploy new applications very quickly, and do tests very easily.

What needs improvement?

In general, the management features need to be improved. vCenter has just gotten really big and overly complicated.

For how long have I used the solution?

I've used it for over 10 years.

What was my experience with deployment of the solution?

We've encountered no issues with deployment.

What do I think about the stability of the solution?

We haven't had issues with instability.

What do I think about the scalability of the solution?

We hardly ever have issues with scalability.

How are customer service and technical support?

Customer Service:

We've found customer service to be average.

Technical Support:

Technical support used to be better. The response times are OK, but the solution has too many needs too often.

Which solution did I use previously and why did I switch?

We've been using VMware since the beginning.

How was the initial setup?

I don't have any issues with initial setup.

What about the implementation team?

I do implementations myself.

What's my experience with pricing, setup cost, and licensing?

Carefully think about what features you need now and in the future, because licensing costs depend on that.

What other advice do I have?

Do a PoC and compare it to other solutions.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: We’re a VMware partner.
PeerSpot user
it_user366684 - PeerSpot reviewer
Solution lifecycle manager at a pharma/biotech company with 10,001+ employees
Real User
DRS and resource pool sharing are valuable features for us.

Valuable Features

There are several features we've found valuable, including:

  • DRS
  • SDRS
  • vDS
  • Resource pool sharing

Improvements to My Organization

By engaging virtualization and vSphere's advanced features, we've started to effectively manage workload and resources, resulting in better performance with fine grained tuning.

Room for Improvement

One of the features I would like to see is less constraints on the fault tolerance feature. Version 6 may have this, but we don't have it yet.

Use of Solution

I've used it for four years.

Deployment Issues

We haven't had issues with deployment.

Stability Issues

It's been stable for us.

Scalability Issues

It's scaled sufficiently for us.

Customer Service and Technical Support

Customer Service:

We haven’t have many interactions with customer support. For the ones we had, it was satisfactory.

Technical Support:

We haven’t have many interactions with technical support. For the ones we had, it was satisfactory.

Initial Setup

We already had knowledge of the product on the team, so it was easy for us.

Implementation Team

We're working with a Hardware-as-a-Service model where we're responsible for the software and VMware is responsible for the hardware. We implemented vSphere together with the vendor.

Other Solutions Considered

We considered using Xen/KVM, but we didn’t want to spend much time on the configuration and wanted to start working on the product out of the box.

Other Advice

I would recommend analysis of different options and pricing, including public/private-cloud models. Depending on your application and needs, you may not need such an advanced product as vSphere Enterprise.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free VMware vSphere Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2025
Buyer's Guide
Download our free VMware vSphere Report and get advice and tips from experienced pros sharing their opinions.