Compare Alteryx vs Ataccama

Alteryx

Based on 116 reviews.

Ataccama

Based on 16 reviews.

Sample Customers

Popular Solutions

Alteryx

12 reviews

Alteryx Designer

8 reviews

Alteryx Designer Cloud

0 reviews

Ataccama ONE Platform

6 reviews

Ataccama Reference Data Manager [EOL]

0 reviews

Top Industries

Financial Services Firm

21%

Manufacturing Company

Computer Software Company

Healthcare Company

Manufacturing Company

11%

Financial Services Firm

11%

Computer Software Company

Energy/Utilities Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Rajneesh Prajapati
Senior Rpa Consultant at a computer software company
Alteryx's main use case is its no-code capability, allowing me to build complex data pipelines using a drag-and-drop...
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Anonymous User
Chief Automation Officer at a tech services company
The solution is mainly for bringing in a large amount of data. For example, let's say you have a retailer and they...
Read full review of Alteryx Designer Cloud »

Review 1 of 2

Akhil Danturti
Data Governance Analyst at a tech services company
My main use case for Ataccama ONE Platform is to develop data quality rules, apply them in the monitoring project,...
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Anonymous User
Head of Data Analytics at a financial services firm

Read full review of Ataccama Reference Data Manager [EOL] »

Review 1 of 2

Customer Service

KONSTANTINOS PAZALOS
CEO at a tech services company
Team members have contacted technical support for troubleshooting purposes. The technical support is sufficient.
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LeandroSodré
Data Governance Analyst at a computer software company
I have not contacted technical support. I called my colleagues for assistance.
Read full review of Alteryx Designer »
Himanshu Narang
Analyst at a financial services firm
I rate the technical support a six out of ten.
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Victor Bethapudy
Finance Manager at a real estate/law firm
We've encountered challenges with their support. Alteryx Support could offer more hands-on assistance, allowing us to...
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Nitin Kawale
Member Board Of Directors at a tech services company
Alteryx is a user-friendly solution; its content is available everywhere to help users use its functions.
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NagendraVuppala
Tax Manager at a tech services company
The customer service and support are good. I've found that if I post a question on the Alteryx Community, I usually...
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FabioDoro
Sales Manager at a tech services company
The technical support team is good; responses are usually received within a day.
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KONSTANTINOS PAZALOS
CEO at a tech services company
The technical support is good and professional but not always quick.
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Dominic Mutai
M&E Advisor at a non-profit
If I have an issue with Alteryx Designer, I can go online to get a resolution from the solution's community group. I...
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Vivek Vaibhav
Manager at a consultancy
I believe their technical support is pretty great. I mostly use the Alteryx community, which is really helpful. It is...
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Kevin Anderson
Senior Strategic Sourcing ManagerSenior Strategic Sourcing Manager at a healthcare company
Most of the technical support we have used thus far has been internal.
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Anonymous User
Solutions Architect at a computer software company
I've only had one contact with technical support and they were very responsive.
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Anonymous User
Data Analyst at a transportation company
I haven't contacted the technical support.
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JaimeDiaz
Master Data Senior Business Process Manager at a tech services company
I've not personally used technical support, however, we have a person on our team who is more of an expert on all of...
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Anonymous User
Analytics Manager at a tech services company
The solution is very stable, so we don't use technical support a lot. When we had to use it, it was very good. We're...
Read full review of Alteryx Designer »
Anonymous User
Assistant Manager at a retailer
During COVID, they had on-call engineers for very good technical support. I would like to have that support again...
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Anonymous User
Chief Automation Officer at a tech services company
I bever reached out to a help desk, per se, however, any time I ever needed someone that I could engage with at a...
Read full review of Alteryx Designer Cloud »
Ed Dallal
Founder, CEO, & President at a tech vendor
I haven’t had to call tech support.
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Rushabh-Shah
Manager - Analytics at a media company
The technical support is great. There's a very good community that surrounds the solution. However, you can also...
Read full review of Alteryx »
Nitish Mahajan
Software Developer at a comms service provider
Whenever I encounter an issue, I usually find all my questions answered in the Alteryx community. The community...
Read full review of Alteryx Designer »
Hisyam Ahmad Suhaimi
Data Analytics at a financial services firm
The solution's technical support is okay. I posted a few queries and called up the support team for help. I felt that...
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Anonymous User
Product Manager at a tech services company
Community support is good, but I have not yet contacted technical support. I am not able to assess them.
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AnshumanSingh
Vice President --Analytics & Digital Transformation at a tech services company
I rate the technical support an eight out of ten.
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Anonymous User
Advance Analytics PO at a pharma/biotech company
While the community support offered by the solution is great, if you need to directly contact technical support, it's...
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HisyamSuhaimi
Data Analytics Consultant at a tech vendor
Their technical support is good.
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Anonymous User
Senior Manager, Data Science and AI / ML Manager at a tech vendor
Alteryx support is good. I rate the support from Alteryx a four out of five.
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Anonymous User
Associate Solutions Analyst at a healthcare company
I haven’t had to use technical support, as far as actually speaking to people, but I have used Alteryx Community to...
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Anonymous User
Business Intelligence Consultant at a computer software company
Technical support is 8/10: * Active community * Quick response from client service * International partners to help...
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Anonymous User
Manager II - Data Analytics & Automation at a financial services firm
We haven't needed to engage with Alteryx Designer's technical support yet. We're at an early stage of implementation...
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Anonymous User
Logistics improvement Analyst at a manufacturing company
I have never spoken with technical support.
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Review 1 of 30

IvanIvanov21
Expert Data Quality Management at a financial services firm
We have the customer support, but there is no particular assigned support facility for us.
Read full review of Ataccama ONE Platform »
Ashwani Tyagi
Data analyst at a tech vendor
Our IT security team manages technical issues.
Read full review of Ataccama ONE Platform »
Gazi Salauddin
Senior Associate at a consultancy
I would rate the support that they provide seven out of ten.
Read full review of Ataccama ONE Platform »
Akhil Danturti
Data Governance Analyst at a tech services company
The support from Ataccama's customer service team is very good. We can raise a ticket using Jira, and they address it...
Read full review of Ataccama ONE Platform »
Aparna Kumari
Data Scientist at a financial services firm
The experience with their support team has been satisfactory. Whenever we reached out to them with inquiries or...
Read full review of Ataccama ONE Platform »
JohnZacharkan
Senior Architect at a tech services company
Customer service was excellent, and I would give it a ten out of ten. MetLife worked with senior developers who made...
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Anonymous User
Data Analyst, Quality Assurance Specialist at a tech vendor
The customer support for Ataccama ONE Platform is excellent, but it is expensive. I suggest they should introduce...
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Anonymous User
Head of Data Analytics at a financial services firm
Customer Service: On a scale of 1-5 (5 being the best), I would give it a 5 On a scale of 1-5 (5 being the best), I...
Read full review of Ataccama Reference Data Manager [EOL] »
Anonymous User
Senior Architect at a construction company
Customer Service: Not rated because we never have been a registered user.Technical Support: Ataccama has a user forum...
Read full review of Ataccama ONE Platform »
Anonymous User
master data analyst operation at a manufacturing company
I haven't had experience reaching out to customer support, so this question should go to the sales team.
Read full review of Ataccama ONE Platform »
Dm-Dm
data engineer at a tech vendor
Customer support is very good with Ataccama ONE Platform. I would rate the customer support a nine.
Read full review of Ataccama ONE Platform »
Anonymous User
Data Engineer lV at a consultancy
I contact their technical support all the time. The speed of their support depends on the issue. If it is a small...
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Anonymous User
Data Risk Senior Manager, COO Business Risk at a financial services firm
The technical support is pretty good.
Read full review of Ataccama ONE Platform »

Review 1 of 13

Technical Support

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