Compare Ataccama vs Collibra

Ataccama

Based on 16 reviews.

Collibra

Based on 75 reviews.

Latest Research

Buyer's Guide

Ataccama ONE Platform vs. Collibra Platform

February 2026

Collibra Platform vs. Ataccama ONE Platform

Updated: February 2026

Buyer's Guide

Ataccama ONE Platform vs. Collibra Platform

February 2026

Ataccama ONE Platform vs. Collibra Platform

Updated: February 2026

Sample Customers

Ataccama ONE Platform

Société Générale, First Data, Raiffeisenbank International, T-Mobile, Avast, RSA, Toronto Public Library

Collibra Platform

AXA XL, DNB, Adobe, PMI, Holland America Line, UC Davis Health, Cox Automotive

Popular Solutions

Ataccama ONE Platform

6 reviews

Ataccama Reference Data Manager [EOL]

0 reviews

Collibra Platform

28 reviews

Top Industries

Manufacturing Company

11%

Financial Services Firm

11%

Computer Software Company

Energy/Utilities Company

Financial Services Firm

19%

Computer Software Company

10%

Manufacturing Company

Insurance Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Akhil Danturti
Data Governance Analyst at a tech services company
My main use case for Ataccama ONE Platform is to develop data quality rules, apply them in the monitoring project,...
Read full review of Ataccama ONE Platform »
Anonymous User
Head of Data Analytics at a financial services firm

Read full review of Ataccama Reference Data Manager [EOL] »

Review 1 of 2

No Data Available

Customer Service

Akhil Danturti
Data Governance Analyst at a tech services company
The support from Ataccama's customer service team is very good. We can raise a ticket using Jira, and they address it...
Read full review of Ataccama ONE Platform »
IvanIvanov21
Expert Data Quality Management at a financial services firm
We have the customer support, but there is no particular assigned support facility for us.
Read full review of Ataccama ONE Platform »
JohnZacharkan
Senior Architect at a tech services company
Customer service was excellent, and I would give it a ten out of ten. MetLife worked with senior developers who made...
Read full review of Ataccama ONE Platform »
Aparna Kumari
Data Scientist at a financial services firm
The experience with their support team has been satisfactory. Whenever we reached out to them with inquiries or...
Read full review of Ataccama ONE Platform »
Gazi Salauddin
Senior Associate at a consultancy
I would rate the support that they provide seven out of ten.
Read full review of Ataccama ONE Platform »
Ashwani Tyagi
Data analyst at a tech vendor
Our IT security team manages technical issues.
Read full review of Ataccama ONE Platform »
Anonymous User
Data Risk Senior Manager, COO Business Risk at a financial services firm
The technical support is pretty good.
Read full review of Ataccama ONE Platform »
Anonymous User
Head of Data Analytics at a financial services firm
Customer Service: On a scale of 1-5 (5 being the best), I would give it a 5 On a scale of 1-5 (5 being the best), I...
Read full review of Ataccama Reference Data Manager [EOL] »
Anonymous User
Data Analyst, Quality Assurance Specialist at a tech vendor
The customer support for Ataccama ONE Platform is excellent, but it is expensive. I suggest they should introduce...
Read full review of Ataccama ONE Platform »
Anonymous User
Data Engineer lV at a consultancy
I contact their technical support all the time. The speed of their support depends on the issue. If it is a small...
Read full review of Ataccama ONE Platform »
Anonymous User
master data analyst operation at a manufacturing company
I haven't had experience reaching out to customer support, so this question should go to the sales team.
Read full review of Ataccama ONE Platform »
Dm-Dm
data engineer at a tech vendor
Customer support is very good with Ataccama ONE Platform. I would rate the customer support a nine.
Read full review of Ataccama ONE Platform »
Anonymous User
Senior Architect at a construction company
Customer Service: Not rated because we never have been a registered user.Technical Support: Ataccama has a user forum...
Read full review of Ataccama ONE Platform »

Review 1 of 13

BHUSHANDEOKAR
Data Quality & Data Governance Developer at a tech services company
Collibra are very supportive. If you need anything, they have a customer support portal where you can raise a ticket...
Read full review of Collibra Platform »
Mike Butler
Senior Program Manager at a pharma/biotech company
I've never called them, and I don't hear anybody complaining about it.
Read full review of Collibra Platform »
Davy Michiels
Company Owner, Data Consultant at a comms service provider
They provide excellent support, and there is positive feedback in the market regarding their support services. The...
Read full review of Collibra Platform »
Narsimha Desidi
Consultant at a recreational facilities/services company
We weren't overly pleased with the technical support. They need to provide a better quality of service to the customer.
Read full review of Collibra Platform »
Taher Dungrawala
Delivery head at a tech vendor
The technical support was good from Collibra Governance.
Read full review of Collibra Platform »
Kriti Trigunayat
Senior Manager, Service Design Manager at a pharma/biotech company
The technical support team for Collibra Governance is very responsive and knowledgeable. On a scale of one to five,...
Read full review of Collibra Platform »
Saikat Ghosh
Consulting Principal & Founder at a tech services company
I did not communicate with their support for Collibra Lineage, so I would not know if they were helpful or responsive.
Read full review of Collibra Platform »
Taher Dungrawala
Delivery head at a tech vendor
The technical support is good. There was not a lead time in terms of their response. They were quite responsive.
Read full review of Collibra Platform »
Prabhjyot Singh
Data and Analytics Manager at a financial services firm
The solution's support is good. They would come to us whenever we had any issues.
Read full review of Collibra Platform »
Tejbir Singh
Engagement Manager at a tech services company
Their support team is good. However, it depends on which tier you are in and what kind of support you have, which is...
Read full review of Collibra Platform »
MohanKumar1
Business Analyst at a financial services firm
On a scale from one to ten, I would give their technical support a seven. This is because they still haven't...
Read full review of Collibra Platform »
Anonymous User
Manager - Finance at a financial services firm
The company is very hands-on providing support and solutions but I think the problem is that they might be stretched...
Read full review of Collibra Platform »
Guillermo Angulo
Data Analyst at a tech vendor
Collibra provides one-on-one technical support, which gives access to a very knowledgeable person and their customer...
Read full review of Collibra Platform »
Mitwa Mathur
Senior Consultant at a consultancy
I would rate their technical support a seven or eight, as it depends on the payment tier. If you have paid for...
Read full review of Collibra Platform »
Andrea Rimoldi
Data Governance Manager at a insurance company
I've been in touch with technical support in the past and I found them to be quite helpful and knowledgeable. I've...
Read full review of Collibra Platform »
Sameet Kulria
Works at a manufacturing company
I rate the technical support from Collibra as nine out of ten.
Read full review of Collibra Platform »
Sivagurunathan Ranganathan
Chief Architect at a consultancy
Sometimes, when we face an issue, we resolve it by ourselves. On other occasions, we contact the solution's technical...
Read full review of Collibra Platform »
Anonymous User
Sr. Systems Analyst, Master Data Governance at a manufacturing company
I haven't been in touch with technical support. I can't speak to how helpful or responsive they are.
Read full review of Collibra Platform »
SaicharanYvvs
Data Engineer at a tech services company
I would rate the technical support from one to ten as a seven, with ten being the best.
Read full review of Collibra Platform »
Ankur Agrawal
Data Governance Manager at a tech services company
I would rate their technical support as medium. I have had several interactions with Collibra. The response is...
Read full review of Collibra Platform »
SuChatla
Sr Manager - Enterprise Data Office at a healthcare company
The technical support is okay, definitely not bad. I think they have a 24 hour SLA, but again, it's a data governance...
Read full review of Collibra Platform »
Saicharan Yvvs
Data Engineer at a tech services company
I have not had any experience working with AI governance-related API. I am satisfied with their support team. I...
Read full review of Collibra Platform »
Baisali Maji
Technical consultant at a energy/utilities company
I would rate the tech support an eight out of ten. The response time from the support team can be further improved....
Read full review of Collibra Platform »
Anonymous User
Technology Analyst at a tech services company
Most of the time, as soon as I raise a ticket, they revert back, and I get the correct thing. However, sometimes, for...
Read full review of Collibra Platform »
Anonymous User
Data and Analytics Manager at a insurance company
When using the Collibra Resident Architect program, the customer service was excellent, with issues quickly resolved....
Read full review of Collibra Platform »
Ludmila Kullova
Data Governance Analyst
I am not the one who actually deals with the support, however, I know that some people are dealing with them quite a...
Read full review of Collibra Platform »
Srinivas Sivadasu
Senior Solution Architect at a tech services company
The solution's technical support was good, but there was a delay in their response time, possibly because of the time...
Read full review of Collibra Platform »
Anonymous User
Senior Consulting Analyst at a construction company
I haven't personally been in touch with technical support. I know my team has, however, I have not heard any...
Read full review of Collibra Platform »
Consultant0176
Consultant II at a tech services company
In terms of technical support, they have documentation from Collibra University. They have subcategories that you can...
Read full review of Collibra Platform »
BHUSHAN-DEOKAR
Data Governance Developer at a tech vendor
For technical support, I would rate it as eight because with premium support, the service is excellent.
Read full review of Collibra Platform »

Review 1 of 30

Technical Support

No Data Available

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