Compare BlueCat vs Dell Technologies

BlueCat

Based on 54 reviews.

Dell Technologies

Based on 2001 reviews.

Latest Research

Buyer's Guide

LiveNX vs. Moogsoft

January 2026

Moogsoft vs. LiveNX

Updated: January 2026

Buyer's Guide

LiveNX vs. Moogsoft

January 2026

LiveNX vs. Moogsoft

Updated: January 2026

Buyer's Guide

Dell CloudIQ vs. LiveNX

January 2026

LiveNX vs. Dell CloudIQ

Updated: January 2026

Sample Customers

LiveNX

Tampa Electric, Digital First Media, Allscripts, Boxwood Technology

LiveAssurance

MasterCard, Bloomberg, Comcast, Office Depot, O'Reilly Auto Parts, Prudential, Wyndham Worldwide, iRobot, Leumi, Pelephone, Sheetz, Travelex

Moogsoft

RetailNext

Dell CloudIQ

North Carolina State University

Popular Solutions

BlueCat Integrity

11 reviews

LiveNX

3 reviews

OmniPeek

2 reviews

Dell PowerEdge R-Series

149 reviews

Dell Unity XT

13 reviews

Dell PowerStore

122 reviews

Top Industries

Manufacturing Company

10%

Computer Software Company

10%

Financial Services Firm

Healthcare Company

Computer Software Company

12%

Manufacturing Company

10%

Financial Services Firm

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Vinal-Patel
Network Architect, internally known as Network Transformation Lead at a pharma/biotech company
I use OmniPeek for several use cases. Firstly, I use it for application performance, especially during acquisitions...
Read full review of OmniPeek »
Ashwani Bansal
Senior Solution Consultant at a comms service provider
For observability, I use ThousandEyes, LiveSP, and LiveAction LiveNX for service provider networks. I am actually a...
Read full review of LiveNX »
Ian Slade
Sr. Manager Network Engineering and Architecture at a tech vendor
We use Integrity for DNS, DHCP, and IP address management. It provides a means to track our public and internal IP...
Read full review of BlueCat Integrity »
Anonymous User
Chief of IT Architecture at a financial services firm
My organization comprises a financial institution and a technology company. BlueCat Infrastructure Assurance, an...
Read full review of LiveAssurance »
Anonymous User
Enterprise Architect at a financial services firm
We primarily use BlueCat Edge for our entire internal infrastructure and all internal clients for all DNS resolution...
Read full review of BlueCat Edge »

Review 1 of 5

Branko Cirovic
Storage Engineer at a outsourcing company
Dell PowerProtect Data Domain's main use case is backup, integrating with Veeam, NetWorker, and other backup...
Read full review of Dell PowerProtect Data Domain »
Gouranga Maiti
Sr. Project Manager IT at a manufacturing company
My usual use cases for Dell PowerMax require high throughputs, so I need computing power in addition to IOPS, which...
Read full review of Dell PowerMax »
Anonymous User
Supply Chain and Procurement Specialist at a tech services company
We use several versions of Dell PowerEdge R-Series. Most of the servers we currently use are the R350s. R370s are not...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Vmware Windows Senior Engineer at a manufacturing company
My role in using or managing Dell PowerStore is that of a system engineer. The size of my company is approximately...
Read full review of Dell PowerStore »
Bill Engelmeyer
Systems Engineer at a aerospace/defense firm
Our use case with Dell PowerScale (Isilon) is that we do large data storage for that platform. That's probably the...
Read full review of Dell PowerScale (Isilon) »

Review 1 of 5

Customer Service

Kunwar Preet Singh Sodhi
Test lead at a tech services company
Every time we sought help from the technical support team, they provided us with the assistance we needed. They were...
Read full review of OmniPeek »
LeandroFreitas
Senior Network Engineer at a computer software company
We're very impressed with BlueCat's premium support service. They're highly engaged, holding bi-weekly meetings to...
Read full review of BlueCat Edge »
Srinivasan-V
DDI Engineer at a recruiting/HR firm
The technical support is responsive and they have resolved any issues we have had.
Read full review of BlueCat Integrity »
Venkat Lkmula
Tech spesialist at a tech services company
The support from OmniPeek is good. You need to know where to look when you are facing issues, and you can click for...
Read full review of OmniPeek »
Nirmesh Solanki
Network DevOps at a pharma/biotech company
They can improve their support for the CDNV application, which is Cloud Discovery and Visibility. I had to chase...
Read full review of BlueCat Integrity »
GovindSingh
Senior Security Consultant at a consultancy
BlueCat's customer support, particularly its solutions team, has been excellent. While I've collaborated extensively...
Read full review of BlueCat Integrity »
Saurabh Manik Salunke
Senior Consultant at a tech services company
Technical support is knowledgeable but responses are often delayed.
Read full review of BlueCat Integrity »
Ryan Michael Patterson
Senior Security Engineer at a tech services company
My recent experience with BlueCat's technical support has been excellent. Their deep understanding of the platform is...
Read full review of BlueCat Integrity »
David Muscat
Principal Architect, System Design /Enterprise-Hybrid Cloud DNS Lead at a healthcare company
I would rate them a solid nine out of ten. They are there. They always jump in when we have an issue. The issues are...
Read full review of BlueCat Edge »
Sham Prabhakaran
Senior Network Engineer, DDI at a wireless company
The technical support by BlueCat is excellent. I would rate their support a nine out of ten.
Read full review of BlueCat Integrity »
Keerthi Kumar Sangaraju
Technology Manager at a tech services company
BlueCat's technical support is very good.
Read full review of BlueCat Integrity »
David Muscat
Principal Architect, System Design /Enterprise-Hybrid Cloud DNS Lead at a healthcare company
They're hands down fabulous. They're there in a pinch. We use their enterprise solution for support, and they are...
Read full review of BlueCat Integrity »
Bob Stiles
Cyber Security Architect Engineer at a financial services firm
Customer support is very good, with knowledgeable and eager staff.
Read full review of LiveAssurance »
Mahesh Doshi
IT at a energy/utilities company
If enhancements are not required, then support for the product is good. The solution was a new product so we wanted...
Read full review of LiveNX »
Donatas-Bukelis
Project Manager at a construction company
In the limited contact I have had with BlueCat Integrity's support, they have been excellent.
Read full review of BlueCat Integrity »
Anonymous User
Network Architect at a financial services firm
The support is very good. They can provide us with solutions to pretty much any weird requests we come up with. They...
Read full review of BlueCat Integrity »
Anonymous User
Director feature network at a tech consulting company
Support is superb.
Read full review of LiveNX »
reviewer98645120
Senior Technology Services Specialist at a transportation company
I have not had personal interactions with LiveAction's support team.
Read full review of LiveNX »
Anonymous User
Enterprise Architect at a financial services firm
Technical support responsiveness presents a concern. While it's comparable to other vendors like Microsoft, I expect...
Read full review of BlueCat Edge »
Frederic Girard
Developer for DDI Team at a computer software company
I've contacted BlueCat Gateway technical support, and the team responds quickly. Sometimes, when I have a more...
Read full review of BlueCat Gateway »
Anonymous User
System/Network Administrator at a manufacturing company
I have never had to contact technical support.
Read full review of BlueCat Edge »
Benjamin Hodzic
Chief Mission Critical Communications at a international affairs institute
The technical support is terrible and I give it a minus one hundred.
Read full review of LiveNX »
Anonymous User
IT Manager, Network Engineering at a retailer
Their tech support is awesome.
Read full review of LiveNX »
Douglas Padilha
Network Engineer at a tech vendor
I am satisfied with its customer service and support. I would rate it eight out of ten.
Read full review of BlueCat Integrity »
Anonymous User
IT Engineer at a construction company
The standard support was fairly good; response time varied depending on the issue. We have since upgraded our support...
Read full review of BlueCat Edge »
Anonymous User
Senior Cloud Engineer at a insurance company
Awesome customer service from BlueCAT whenever we needed.
Read full review of BlueCat Integrity »
Anonymous User
Network Engineer at a healthcare company
I love their customer service. They are pretty awesome. I've been working with them over the last few weeks on the...
Read full review of BlueCat Integrity »
Omar Carrillo
Cybersecurity & Privacy Executive at a tech services company
BlueCat Integrity's technical support is unsatisfactory because they are slow to respond, and we consistently find...
Read full review of BlueCat Integrity »
Anonymous User
Eservices Administrator at a computer software company
I've not interacted with them directly.
Read full review of BlueCat Edge »
Anonymous User
Head of Sales Services Department at a comms service provider
The customer service and technical support of LiveAction LiveNX are rated at 4 out of 10.
Read full review of LiveNX »

Review 1 of 30

Aftab Azam
Storage and Backup Consultant at a energy/utilities company
The solution's technical support is pretty good and helpful. The tool's support team usually responds right away to...
Read full review of Dell NetWorker »
Erik Lugtenberg
Consultant at a tech services company
I would evaluate the support for Dell PowerProtect Data Domain on a scale of 1 to 10 as an eight, as I haven't used...
Read full review of Dell PowerProtect Data Domain »
Ali Yazıcı
IT Service Manager at a financial services firm
The technical support is very good and we are satisfied with it.
Read full review of VMAX [EOL] »
Harinder Singh
Systems Architect at a tech vendor
The support from Dell ECS is better than NetApp. I rate the support from Dell ECS a nine out of ten.
Read full review of Dell ObjectScale »
Anonymous User
IT Engineer at a financial services firm
The technical support for this solution is ok, but I have seen better. They are not the best. At times they have...
Read full review of Dell PowerConnect Switches [EOL] »
Anonymous User
IT Infrastructure and DWH/BI Manager
Good.
Read full review of Dell Unity XT »
Gaurav Vyas
Head Of Information Technology at a manufacturing company
The support is good.
Read full review of Dell PowerEdge VRTX [EOL] »
Claudiu Giurgiu
Sr Server Administrator at a manufacturing company
Technical support is great. They always answer my questions and solve my issues. We are quite satisfied with the...
Read full review of Dell PowerEdge VRTX [EOL] »
Mina Magdy
Senior Infrastructure Solutions Specialist at a tech services company
The technical support provided by Dell EMC comes with proactive technical support. Customers can upload logs to the...
Read full review of Dell Encryption Enterprise [EOL] »
Cheul Jin-Lee
Consultant at a retailer
Dell support is robust, with geographically distributed branches and partner support. When issues arise, their global...
Read full review of Dell RecoverPoint »
Anonymous User
System Engineer at a tech services company
They are good. The visibility of Dell is very strong in Egypt, especially in the north where most of the engineers...
Read full review of Dell PowerEdge R-Series »
Sajid Khan
Oracle Application DBA at a insurance company
Technical support is excellent. I would rate it eight out of ten.
Read full review of Dell PowerProtect Data Domain »
Anonymous User
Member of the Board at a tech services company
We are generally satisfied with the technical support from Dell.
Read full review of Dell CloudBoost »
ThibaudLENIK
Solutions Architect at a tech services company
I haven't had contact with technical support for a long time. In the past they were fine.
Read full review of Dell PowerEdge VRTX [EOL] »
Anonymous User
Principal Consultant at a computer software company
The technical support is usually good but they are not very robust.
Read full review of Dell PowerStore »
Florent ADODO
IT Assistant at a hospitality company
The critical issue is when you send them an email, you will not get a reply for two or three days. They are happy to...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Integration architect at a tech services company
I rate Dell support 10 out of 10. Dell support is excellent. They are proactive and maintain regular contact to...
Read full review of Dell PowerEdge R-Series »
Fabrice Valerio
Adj Directeur at a financial services firm
Their support needs improvement. Delivery times are quite substantial, and customer service is very important to us....
Read full review of Dell PowerEdge R-Series »
Anonymous User
System & Infrastructure Specialist at a manufacturing company
We've had issues with support. We've contacted them about it and are working with them to try to resolve it. We're...
Read full review of Dell PowerEdge VRTX [EOL] »
Matt Hunter
Systems Engineer & Manager at a retailer
I may have used the customer service or support for Dell PowerEdge Rack Servers maybe nine years ago. I honestly...
Read full review of Dell PowerEdge R-Series »
Anonymous User
CEO at a tech vendor
I do not recall if we needed to use Dell EMC technical support often. We did when we wanted to expand the memory and...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Senior IT Technician at a government
I would describe my experience with Dell's support for PowerEdge solutions as great, as we had to get a motherboard...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Data center Manager at a financial services firm
Their technical support can be improved because, sometimes, when you report an issue, it takes a while for them to...
Read full review of Dell VxBlock System »
Fred Berg
Coordinator at a government
The solution's technical support is good. My company has an on-site engineer to provide us with a line of support...
Read full review of Dell PowerStore »
Anonymous User
Project Manager at a government
I would give technical support a ten out of ten. We generally don't need a lot of technical support unless something...
Read full review of Dell PowerScale (Isilon) »
Anonymous User
Enterprise Engineer at a tech services company
Technical support is okay. We've only had limited interactions with them.
Read full review of DD Boost »
Maurizio Davini
CTO at a university
Dell EMC's customer and technical support are the best in the market, for sure. We have almost all the Dell EMC...
Read full review of Dell PowerStore »
Anonymous User
Senior Systems Engineer at a tech services company
With the new support options offered with Unity, this support is always offered on a 24/7 basis (if the customer...
Read full review of Dell Unity XT »
Anonymous User
Systems Architect at a non-tech company
So far, the technical support has been very good. The self-service portal for requesting replacement parts is...
Read full review of Dell PowerEdge R-Series »
Regtechmgr67
Regional Technical Manager CST at a tech services company
The technical support is good but they are not well organized.
Read full review of Dell XtremIO »

Review 1 of 30

Technical Support

No Data Available

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