Compare Cisco vs Cohesity

Cisco

Based on 3623 reviews.

Cohesity

Based on 93 reviews.

Overview

Cisco Systems, Inc. is an American multinational technology company headquartered in San Jose, California, that designs, manufactures, and sells networking equipment. Cisco is the worldwide leader in networking for the Internet, and it supports, manages and operates business systems for various and major third parties. Cisco Systems was founded in December 1984 by Leonard Bosack, who was in charge of the Stanford University computer science (CS) department's computers, and Sandy Lerner, who managed the Graduate School of Business' computers.

Information Not Available

Sample Customers

Cohesity C4000 Series

Cisco, Kyriba, WHOA.com, Aller, Master

Cohesity C6000 Series

Cisco, Kyriba, WHOA.com, Aller, Master

Popular Solutions

Cisco Secure Firewall

28 reviews

Cisco Catalyst Switches

21 reviews

18 reviews

11 reviews

8 reviews

0 reviews

Top Industries

Computer Software Company

13%

Manufacturing Company

Financial Services Firm

Comms Service Provider

Financial Services Firm

13%

Manufacturing Company

10%

Computer Software Company

10%

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Charles Slaustas
Information Technology Contractor at a recruiting/HR firm
I am an IT system support person, and my use cases with Cisco Duo started out with helping clients at my firm and the...
Read full review of Cisco Duo »
Kartik Amin
Network Operations Engineer at a media company
I use Cisco Secure Access for Secure Access Service Edge (SASE), which provides me with secure identity-based access...
Read full review of Cisco Secure Access »
MURALI NIDAMANURI
Managing Director at a manufacturing company
The main use cases for my customers with Meraki MX are cloud managed virtual controller, basically for managing the...
Read full review of Cisco Meraki MX »
Fakhar Mahmood
Sr. Network Administrator at a wholesaler/distributor
We are using Cisco FTDs 2100 series, then we have Cisco Nexus 9000 Series switches. We also have Catalyst series...
Read full review of Cisco Nexus 9000 Series »
AndrewRichardson
Network Engineer at a educational organization
The product was used with Catholic schools because that was their primary infrastructure. This is an enterprise-level...
Read full review of Cisco Catalyst Center »

Review 1 of 5

Shiva Kinnera
Technical Lead at a consultancy
When I worked in Cognizant, I supported a project using Cohesity Data Cloud and the Cohesity backup tool. I installed...
Read full review of Cohesity Data Cloud »
Stefan-Motsch
Evangelist / CTO at a renewables & environment company
Our customers typically use Cohesity DataProtect for backup and restoration solutions. We are partners, not end...
Read full review of Cohesity DataProtect »
Stefan-Motsch
Evangelist / CTO at a renewables & environment company
Our customers use Cohesity SmartFiles in conjunction with Cohesity SpanFS for network NAS storage. Additionally, we...
Read full review of Cohesity SmartFiles »
Arunvijay Mohan
Solution Architect at a tech vendor
My primary use case is just for backup. It has been used extensively for the backup environment.
Read full review of Cohesity C6000 Series »
Anonymous User
Solution Architect at a computer software company

Read full review of Cohesity C4000 Series »

Review 1 of 5

Customer Service

Jos Badimo
Director at a cloud solution provider
The support for Cisco Enterprise Routers is good. I would rate the support a seven. Standard support is fine, but for...
Read full review of Cisco Enterprise Routers »
Wouter Beer
Technical Manager at a financial services firm
Cisco technical support is difficult, and it requires lots of contracts. I did not use their support extensively for...
Read full review of Cisco Secure Client (including AnyConnect) »
Carlos Reis
Network Security Engineer at a computer software company
Cisco support is very good.
Read full review of Cisco Secure IPS (NGIPS) »
Gerald Jimenez
IT Operations Supervisor at a financial services firm
We have a service agreement with Cisco, but we haven't had that many problems with StealthWatch except for a few bugs...
Read full review of Cisco Secure Network Analytics »
Christos Papadopoulos
Software Engineer at a maritime company
It has been excellent so far. We don't have any problems. I'd rate them a nine out of ten.
Read full review of Cisco Secure Endpoint »
Gassan Shalabi
Manager at a tech services company
I have had some difficulties, but I received support from Cisco and, in the end, it was okay. I cannot complain. It...
Read full review of Cisco Secure Endpoint »
GulfrazAhmad
Division Head Enterprise Infrastructure (SVP) at a financial services firm
Cisco's technical support is very good, and they're one of the few companies that provide local support. If we face...
Read full review of Cisco Catalyst SD-WAN »
Netwrkengin67
Network Engineer at a financial services firm
I have used the support and they have been helpful. I rate the support from Cisco Sourcefire SNORT a nine out of ten.
Read full review of Cisco Sourcefire SNORT »
ArvindSharma2
Security Operations Lead at a tech vendor
We had a dedicated support engineer assigned to us. We discussed or consulted with him and got good support.
Read full review of Armorblox [EOL] »
Anonymous User
Network Consultant at a comms service provider
Their technical support is fine.
Read full review of Cisco Wireless »
Anonymous User
NOC Manager at a comms service provider
I have only ever contacted Cisco support once in the time that I have been using it, but it was not related to the...
Read full review of Cisco Catalyst Switches »
Simon Van Raalte
System Administrator at a insurance company
Cisco technical support often makes things too complicated. We have easy problems, but they want to WebEx and...
Read full review of Cisco HyperFlex HX-Series [EOL] »
Anonymous User
Senior Network Engineer at a manufacturing company
The technical support has been good so far. I would rate them as eight out of 10.
Read full review of Cisco Secure Firewall »
Aws Al-Dabbagh
IT Manager at a tech vendor
We haven't reached out to Cisco in terms of needing technical support. We've reached out for other reasons, however,...
Read full review of Cisco HyperFlex HX-Series [EOL] »
Anonymous User
Head Of Technology at a tech consulting company
We have never had to contact technical support.
Read full review of Meraki SD-WAN »
Michel RASIAH
Network Engineer at a financial services firm
The technical support is okay. We have been looking into some issues with our legacy network when migrating our ACI....
Read full review of Cisco ACI »
Sanjay Gaiswal
Technical Presales at a financial services firm
Cisco's TAC support for Cisco Meraki MX is excellent because no other OEM provides support at this level. For support...
Read full review of Cisco Meraki MX »
Anonymous User
General Manager at a energy/utilities company
Technical support is good and they are very nice. We have no issues with customer support.
Read full review of Cisco Enterprise Routers »
Anonymous User
Network and System Engineer at a non-tech company
I would give technical support a rating of a nine out of 10.
Read full review of Cisco Secure Firewall »
Anonymous User
LTE RF Optimization Sr. Engineer
The solution's technical support is good. I would rate it 8/10.
Read full review of Cisco Meraki MX »
Anonymous User
Network Engineer
Customer Service: Good level, I can describe it with three words, responsiveness, availability and efficiency....
Read full review of Cisco Provider Connectivity Assurance »
Anonymous User
DPKO at a government
The solution's online documentation is very good. There are always answers somewhere in the forums as well, so you...
Read full review of Cisco Wireless »
Esteve Codina
IT Network Engineer at a retailer
Their technical support is fantastic. Whenever I have a problem, our partners at Cisco support answer quickly.
Read full review of Cisco ACI »
Nation Simango
System Engineer at a tech services company
I am satisfied with it.
Read full review of Cisco Ethernet Switches »
Anonymous User
Technical Advisor at a government
It's great. I never had any problems getting through or contacting tech support. I'd rate them an eight out of ten.
Read full review of Cisco Secure Endpoint »
AndrewRichardson
Network Engineer at a educational organization
Support is easy to deal with and requests for information are clearly communicated, making it straightforward to...
Read full review of Cisco Catalyst Center »
MichaelZhang
IT Director at a university
Their customer service is very efficient. Usually if we experience some technical issue, we open a case and Cisco...
Read full review of Cisco HyperFlex HX-Series [EOL] »
Rogerio Farias Dos Santos
Information Security System Specialist at a tech services company
I opened some tickets with them and I had no problems. They are engineers from India and the U.S and they perform well.
Read full review of Cisco Identity Services Engine (ISE) »
Dinusha Bandara
Consultant - Smart Buildings at a tech services company
Cisco's technical support is very responsive, fast, and knowledgeable, with experienced and knowledgeable engineers.
Read full review of Cisco Wireless WAN »
Anonymous User
Head of Project Management at a tech vendor
The technical support of the solution is good. The clients are covered under warranty. Cisco is very responsible when...
Read full review of Cisco Catalyst Switches »

Review 1 of 30

Nelson Sendino
Coordinator, Network Architecture & Cybersecurity at a educational organization
I haven't had to call tech support. I can't speak to how helpful or responsive they are.
Read full review of Cohesity DataProtect »
Kalaiarasan Meganathan
Specialist at a tech vendor
For the support, I can provide a rating of four only because they initially provide some steps, but later say they...
Read full review of Cohesity DataProtect »
Shiva Kinnera
Technical Lead at a consultancy
The quality of support for Cohesity Data Cloud is very good. However, when we have technical issues, engineers do not...
Read full review of Cohesity Data Cloud »
Nelson Sendino
Coordinator, Network Architecture & Cybersecurity at a educational organization
I personally haven't dealt with technical support in the past, however, one of my colleagues has. My understanding is...
Read full review of Cohesity DataProtect »
Andreas Kuncoro
Product Specialist at a tech services company
The product's technical support is quite good. It is available 24/7 and has a high response rate, although it...
Read full review of Cohesity DataProtect »
Vishnu Mohan
Service Delivery Manager Cloud And Dco at a healthcare company
Cohesity DataProtect's technical support is responsive. Their response time is good.
Read full review of Cohesity DataProtect »
Stefan-Motsch
Evangelist / CTO at a renewables & environment company
My support experience is reliable, and issues with Cohesity Data Cloud have not been encountered, suggesting a robust...
Read full review of Cohesity Data Cloud »
Anonymous User
Chief Technology Officer at a computer software company
They are good. They may have been stretched a little bit recently, and they have been a little bit slower to react...
Read full review of Cohesity SpanFS »
Anonymous User
Systems Engineer/Systems Administrator at a government
Sometimes, getting help from support can be difficult. On a scale from one to ten, I would give their support a...
Read full review of Cohesity DataProtect »
Stefan-Motsch
Evangelist / CTO at a renewables & environment company
I would rate the support somewhere around eight to nine out of ten. I lean more toward nine. If you know what you are...
Read full review of Cohesity SpanFS »
Arunvijay Mohan
Solution Architect at a tech vendor
My experience with their technical support has been good. I would rate their technical support as nine out of ten.
Read full review of Cohesity C6000 Series »
BrnG
Architect - infra at a recreational facilities/services company
The product team and Cohesity representatives are always reachable and fill the gaps that are not available in the...
Read full review of Cohesity DataProtect »
Anonymous User
Sr. Infrastructure Specialist at a energy/utilities company
Customer support from our local team has been great. There is lots of expertise and a general willingness to help....
Read full review of Cohesity DataProtect »
Anonymous User
Director of Information Systems at a healthcare company
I have not had to call them yet, but we have heard great things.
Read full review of Cohesity DataProtect »
Anonymous User
Solution Architect at a computer software company
I haven't had any experience with them.
Read full review of Cohesity C4000 Series »
Bill Huff
Chief Technology Officer at a computer software company
I have had a positive experience with the tech support provided by the vendor. Their ability to access the system...
Read full review of Cohesity DataProtect »
Drew Nelson
Senior Director Of Operations at a comms service provider
The technical and engineering teams that I have worked with have been heavily involved throughout the whole process...
Read full review of Cohesity Data Cloud »
Anonymous User
Data Center Manager at a logistics company
I did not use the support from the vendor.
Read full review of Cohesity DataProtect »
Anonymous User
System Engineer at a hospitality company
Cohesity support will help you with every problem, regardless of the environment.
Read full review of Cohesity DataProtect »
Anonymous User
Manager of Information Services Infrastructure Team at a healthcare company
Customer Service: Excellent! Technical Support: Very good
Read full review of Cohesity DataProtect »
Anonymous User
Cloud Solution Architect at a university
As far as I can remember, my team did not face many issues with the solution's technical support.
Read full review of Cohesity DataProtect »
Brian Supple
Technical Director at a tech services company
During the implementation, customer service was quite good, but I haven't had much engagement with support since then.
Read full review of Cohesity DataProtect »
Anonymous User
Quality Engineer II at a consultancy
The support team could do a better job. Sometimes finding the correct person is cumbersome and time consuming.
Read full review of Cohesity DataProtect »
Anonymous User
Systemmanager at a financial services firm
The support is awesome. They are very fast, competent and friendly.
Read full review of Cohesity DataProtect »
Casper Van Vliet
Senior Consultant at a tech services company
They're really good. A technical support guy can be a co-owner of a case. They are very good at connecting with the...
Read full review of Cohesity DataProtect »
Anonymous User
Senior Infrastructure Engineer at a healthcare company
Support has been great. The response time has been very quick. I have even received responses on the weekend.
Read full review of Cohesity DataProtect »
StewartSJ3
Network Engineer at a healthcare company
Customer Service and Support are top notch. Each issue we've thrown at them has been answered and addressed quickly....
Read full review of Cohesity DataProtect »
Anonymous User
Infrastructure Architect at a manufacturing company
My experience with support is mixed. There are times where the response and resolution are quick but at times, there...
Read full review of Cohesity DataProtect »
Anonymous User
Systems Administrator at a media company
Customer service is amazing. Replies within the hour and resolution usually within four to six hours. Some...
Read full review of Cohesity DataProtect »
Jochen Tytgat
Owner
They are quite responsive. Their knowledge has improved in the past year. If I compare it to August last year, it was...
Read full review of Cohesity Data Cloud »

Review 1 of 30

Technical Support

No Data Available

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