Compare Cisco vs Cohesity

Cisco

Based on 3612 reviews.

Cohesity

Based on 93 reviews.

Overview

Cisco Systems, Inc. is an American multinational technology company headquartered in San Jose, California, that designs, manufactures, and sells networking equipment. Cisco is the worldwide leader in networking for the Internet, and it supports, manages and operates business systems for various and major third parties. Cisco Systems was founded in December 1984 by Leonard Bosack, who was in charge of the Stanford University computer science (CS) department's computers, and Sandy Lerner, who managed the Graduate School of Business' computers.

Information Not Available

Sample Customers

Cohesity C4000 Series

Cisco, Kyriba, WHOA.com, Aller, Master

Cohesity C6000 Series

Cisco, Kyriba, WHOA.com, Aller, Master

Popular Solutions

Cisco Secure Firewall

28 reviews

Cisco Catalyst Switches

24 reviews

20 reviews

11 reviews

8 reviews

0 reviews

Top Industries

Computer Software Company

13%

Manufacturing Company

Financial Services Firm

Government

Financial Services Firm

13%

Manufacturing Company

11%

Computer Software Company

10%

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Charles Slaustas
Information Technology Contractor at a recruiting/HR firm
I am an IT system support person, and my use cases with Cisco Duo started out with helping clients at my firm and the...
Read full review of Cisco Duo »
MURALI NIDAMANURI
Managing Director at a manufacturing company
The main use cases for my customers with Meraki MX are cloud managed virtual controller, basically for managing the...
Read full review of Cisco Meraki MX »
Fakhar Mahmood
Sr. Network Administrator at a wholesaler/distributor
We are using Cisco FTDs 2100 series, then we have Cisco Nexus 9000 Series switches. We also have Catalyst series...
Read full review of Cisco Nexus 9000 Series »
Joseph Houghes
Cloud Architect at a tech vendor
My primary use case for Cisco XDR is log review from devices, and then doing analytics for quicker responses in the...
Read full review of Cisco XDR »
AndrewRichardson
Network Engineer at a educational organization
The product was used with Catholic schools because that was their primary infrastructure. This is an enterprise-level...
Read full review of Cisco Catalyst Center »

Review 1 of 5

Shiva Kinnera
Technical Lead at a consultancy
When I worked in Cognizant, I supported a project using Cohesity Data Cloud and the Cohesity backup tool. I installed...
Read full review of Cohesity Data Cloud »
Stefan-Motsch
Evangelist / CTO at a renewables & environment company
Our customers typically use Cohesity DataProtect for backup and restoration solutions. We are partners, not end...
Read full review of Cohesity DataProtect »
Stefan-Motsch
Evangelist / CTO at a renewables & environment company
Our customers use Cohesity SmartFiles in conjunction with Cohesity SpanFS for network NAS storage. Additionally, we...
Read full review of Cohesity SmartFiles »
Arunvijay Mohan
Solution Architect at a tech vendor
My primary use case is just for backup. It has been used extensively for the backup environment.
Read full review of Cohesity C6000 Series »
Anonymous User
Solution Architect at a computer software company

Read full review of Cohesity C4000 Series »

Review 1 of 5

Customer Service

OSCAR DE LA PENA
Senior Solution Architect at a tech consulting company
The technical support for Cisco is quite good. I would rate it as eight out of ten.
Read full review of Cisco TelePresence »
Alihasan Sajid
Inside Solution Architect at a tech services company
I have not used technical support yet. I haven't had to contact them.
Read full review of Meraki Dashboard »
KUMAR SAIN
Sr. Network and Security Engineer at a marketing services firm
We are getting the best support from Cisco and we are not getting the best support from Palo Alto.
Read full review of Cisco Secure Firewall »
DonaldFitzai
Network Administrator at a non-profit
I worked with Cisco's technical support from the beginning and it was excellent. I rate Cisco support 10 out of 10.
Read full review of Cisco Secure Firewall »
HirenPatel2
Manager at a consumer goods company
The technical support requires improvement. We have observed network loops at several sites, which we manage...
Read full review of Meraki MS Switches »
CARLOS DI MUCCIO
Product Manager at a tech services company
Technical support is easy to contact and ready to help.
Read full review of Cisco Meraki Wireless LAN »
MOHAMEDELSHERIF
Senior Technical Consultant at a computer software company
Support is great. The operator can open a case, and a Cisco support engineer can directly interact with the case to...
Read full review of Cisco Enterprise Routers »
Anonymous User
Senior Service Engineer at a financial services firm
I haven't been in contact with technical support for this deployment.
Read full review of ThousandEyes »
Anonymous User
Virtualization and Data Center Business Development Manager at a tech services company
Customer Service: Very good Technical Support: Very good
Read full review of Webex »
Anonymous User
Network Architect at a manufacturing company
I love Cisco Smart Net. It is the best thing in the business. I've never dealt with another vendor that comes even...
Read full review of Cisco Nexus »
Anonymous User
Director IT/TI for Cloud SME at a comms service provider
I've never had to reach out to technical support.
Read full review of Meraki SD-WAN »
GoumouFerdinand
Security Engineer at a computer software company
When I have an issue I usually go to the community. Most of the time I'll find the solution there. Right now, I don't...
Read full review of Cisco Sourcefire SNORT »
SUDIPTABISWAS
Senior Manager - Information Technology at a consumer goods company
My experience with technical support has been good.
Read full review of Cisco Umbrella »
Akshay Balaganur
Founder and Lead Network Consultant at a tech services company
Tech support was good in the past but now it is becoming diluted. Cisco used to have a lot of experienced folks, but...
Read full review of Cisco Catalyst Switches »
Anonymous User
Manager at a tech services company
We have not contacted technical support. We have not had any issues.
Read full review of Webex »
Anonymous User
Security Engineering Senior Manager at a retailer
When I have had contact with technical support, I've always had a fast response time.
Read full review of Cisco Umbrella »
Ty Awoderu
Network Analyst at a healthcare company
Cisco support is actually fantastic, especially in being able to use the tech support. At least, I personally use it...
Read full review of Cisco Identity Services Engine (ISE) »
Muklit Chopra
Technical Specialist at a tech services company
Tech support is good. The response has been good.
Read full review of Cisco Catalyst Switches »
Anonymous User
Senior Network Architect at a tech services company
Cisco tech is always good and helpful. I would rate them as 10 out of 10.
Read full review of Cisco Secure Firewall »
Anonymous User
It specialist
I've never used technical support in the past. I cannot speak to how helpful or responsive they are.
Read full review of Meraki Dashboard »
Walter Keating
Senior Systems Engineer at a aerospace/defense firm
Cisco tech support, I'm sure, is very good. However, the amount of resources required to submit and process cases is...
Read full review of Cisco Identity Services Engine (ISE) »
Anonymous User
Senior Network Engineer at a financial services firm
We contact support when there are problems. We take care of small things on our own. When we call for support, we...
Read full review of Cisco Identity Services Engine (ISE) »
George Karani
IT Manager
Technical support is good. The only thing is that Cisco cannot support you unless you have a contract with them. You...
Read full review of Cisco Secure Firewall »
Anonymous User
CEO at a recruiting/HR firm
I haven't really had to contact technical support. In very rare instances do we contact them at all, so I can't speak...
Read full review of Webex »
Myo Thet Oo
Senior Operation Manager at a tech services company
Their technical support is okay. It depends on the issue that you're experiencing. Sometimes they take too long.
Read full review of Cisco Wireless »
Anonymous User
ICT Manager at a wholesaler/distributor
We never really directly deal with Cisco, so I can't speak to how well they are from a customer service perspective.
Read full review of Cisco Ethernet Switches »
AK11
Sales director at a tech services company
I have had some issues with the tech support for Cisco Secure Network Analytics in Southeast Asia. They don't seem...
Read full review of Cisco Secure Network Analytics »
Anonymous User
Solution Architect at a tech services company
If you ask technical support on how to solve some issues, it does help. We do fine with Cisco support. It comes with...
Read full review of Cisco IOS Security »
Anonymous User
Network Engineer at a government
I haven't had to use their technical support services.
Read full review of Cisco Secure Network Analytics »
Husam Kabaha
CTO at a retailer
I have contacted technical support.
Read full review of Cisco Nexus »

Review 1 of 30

Andreas Kuncoro
Product Specialist at a tech services company
The product's technical support is quite good. It is available 24/7 and has a high response rate, although it...
Read full review of Cohesity DataProtect »
Vishnu Mohan
Service Delivery Manager Cloud And Dco at a healthcare company
Cohesity DataProtect's technical support is responsive. Their response time is good.
Read full review of Cohesity DataProtect »
Giovanni Golinelli.
Hybrid IT Architect at a photography company
The customer service and support are fast and professional, and we have a dedicated support colleague who acts as a...
Read full review of Cohesity DataProtect »
AmarpreetSingh
Technical Architect at a tech vendor
My experience with their customer service is rated at eight out of ten. Sometimes I face delays, which can be...
Read full review of Cohesity Data Cloud »
Bharath Bharadwaj
Subject Matter Expert at a consultancy
I would rate the technical support of Cohesity Data Cloud at seven out of ten. I have encountered some less...
Read full review of Cohesity Data Cloud »
Nelson Sendino
Coordinator, Network Architecture & Cybersecurity at a educational organization
I personally haven't dealt with technical support in the past, however, one of my colleagues has. My understanding is...
Read full review of Cohesity DataProtect »
Roberto S.
Team Leader at a aerospace/defense firm
Cohesity provides great support, both remote and onsite.
Read full review of Cohesity DataProtect »
Anonymous User
Systemmanager at a financial services firm
The support is awesome. They are very fast, competent and friendly.
Read full review of Cohesity DataProtect »
Michele Fumagalli
Backup Administrator at a financial services firm
The tech support team is good. We only have international support, so the timetable is not easy for us, and we have...
Read full review of Cohesity DataProtect »
Stefan-Motsch
Evangelist / CTO at a renewables & environment company
The support from Cohesity is good, but it is not as exceptional as Nutanix. The support can depend on the region, and...
Read full review of Cohesity DataProtect »
Anonymous User
Quality Engineer II at a consultancy
The support team could do a better job. Sometimes finding the correct person is cumbersome and time consuming.
Read full review of Cohesity DataProtect »
Anonymous User
Director of Information Systems at a healthcare company
I have not had to call them yet, but we have heard great things.
Read full review of Cohesity DataProtect »
Nicco Putra
Alliance Manager at a tech services company
We do not have experience with technical support, so I am not in a position to guage it.
Read full review of Cohesity DataProtect »
Casper Van Vliet
Senior Consultant at a tech services company
They're really good. A technical support guy can be a co-owner of a case. They are very good at connecting with the...
Read full review of Cohesity DataProtect »
FrancoisLepage
Director, Cyberscurit ET Infrastructure & Director, Cybersecurity & Infrastructure at a construction company
Technical support for this solution is excellent.
Read full review of Cohesity DataProtect »
Brian Supple
Technical Director at a tech services company
During the implementation, customer service was quite good, but I haven't had much engagement with support since then.
Read full review of Cohesity DataProtect »
Anonymous User
Network Administration Supervisor at a insurance company
We have had a few support tickets, which have been dealt with quickly and appropriately. We did have one ticket where...
Read full review of Cohesity DataProtect »
Anonymous User
Director, Administrative & Residential Information Technology at a university
Customer Service: 10 Technical Support: 10
Read full review of Cohesity DataProtect »
Anonymous User
Sr. Systems Engineer at a legal firm
Customer Service: Excellent. Technical Support: Excellent.
Read full review of Cohesity DataProtect »
Mounir ElMously
Senior Manager Advisory Services at a comms service provider
Cohesity Data Cloud has a representative that is always in direct contact with us and suggests to buy from a...
Read full review of Cohesity Data Cloud »
Anonymous User
Computer Systems Architect at a construction company
Their technical support team program is good.
Read full review of Cohesity DataProtect »
Anonymous User
Data Center Technician at a consumer goods company
So far support has been amazing.
Read full review of Cohesity DataProtect »
David Comer
Systems Engineering Manager at a legal firm
They have excellent technical support. I give them high marks for that. They all seem to know the product well and be...
Read full review of Cohesity DataProtect »
Anonymous User
Technology Analyst at a computer software company
We are happy with the Support provided by Cohesity for the issues we've come across.
Read full review of Cohesity DataProtect »
Drew Nelson
Senior Director Of Operations at a comms service provider
The technical and engineering teams that I have worked with have been heavily involved throughout the whole process...
Read full review of Cohesity Data Cloud »
Anonymous User
President at a computer software company
I have never contacted technical support. I am not in tech support.
Read full review of Cohesity Data Cloud »
Idar Stilluf Karlsen
IT Infrastructure Engineer at a tech services company
Best customer service in the business.
Read full review of Cohesity DataProtect »
Stefan-Motsch
Evangelist / CTO at a renewables & environment company
I would rate the support somewhere around eight to nine out of ten. I lean more toward nine. If you know what you are...
Read full review of Cohesity SpanFS »
Anonymous User
Lead Technical Architect at a financial services firm
They are excellent.
Read full review of Cohesity DataProtect »
Anonymous User
Systems Administrator at a media company
Customer service is amazing. Replies within the hour and resolution usually within four to six hours. Some...
Read full review of Cohesity DataProtect »

Review 1 of 30

Technical Support

No Data Available

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