Compare Collibra vs TIBCO

Collibra

Based on 73 reviews.

TIBCO

Based on 215 reviews.

Sample Customers

Collibra Catalog

AXA XL, DNB, Adobe, PMI, Holland America Line, UC Davis Health, Cox Automotive

TIBCO Cloud MDM

Sungard, Canada's Yellow Pages

Popular Solutions

12 reviews

8 reviews

7 reviews

8 reviews

6 reviews

3 reviews

Top Industries

Financial Services Firm

20%

Computer Software Company

10%

Manufacturing Company

Insurance Company

Financial Services Firm

18%

Computer Software Company

10%

Manufacturing Company

Energy/Utilities Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Mitwa Mathur
Senior Consultant at Infosys
I have been working with Collibra Lineage for more than five years now, overall almost five years. I am using the...
Read full review of Collibra Lineage »
Siddhu K
Informatica Administrator EDC, Axox, PC, MDM at itcinfotech
Regarding my most common use cases for Collibra Data Intelligence Platform, I can describe them clearly. The platform...
Read full review of Collibra Data Intelligence Platform »
Tom Kilburn
President at The Consultants Company
The primary use case is generally about IT people trying to manage their metadata to control what data their...
Read full review of Collibra Privacy & Risk »

Review 1 of 3

AftabAlam
E2E Delivery Expert - Ignite Delivery & Technical Enablement at a comms service provider
TIBCO Cloud API Management is used for various purposes, such as in the case of the Apple Watch. When a subscriber...
Read full review of TIBCO Cloud API Management »
Jacobo Ortiz Avila
Production Engineer at Parex Resources Inc
We were trying to optimize production by approaching an in-house development, so we approached TIBCO Spotfire to use...
Read full review of TIBCO Spotfire »
Choon Hwa Khoh
Head of Product Test at ams AG
I use the solution in my company for file transfer, data extraction, and ETL.
Read full review of TIBCO Business Studio »
Anonymous User
Associate Director at a financial services firm
My basic role in this entire process is in terms of QA, and ours is a data management use case. TIBCO EBX is moreover...
Read full review of TIBCO EBX »
ChristopherLebuso
Software Developer at Telkom Mobile
I receive the requirements, and I build my services on typical BusinessWorks.
Read full review of TIBCO BusinessWorks »

Review 1 of 5

Customer Service

Saikat Ghosh
Consulting Principal & Founder at Digital Data Consultancy
The solution's technical support is helpful and responsive. I rate the technical support an eight out of ten.
Read full review of Collibra Governance »
Taher Dungrawala
Delivery head at LTI - Larsen & Toubro Infotech
The technical support was good from Collibra Governance.
Read full review of Collibra Governance »
Celina Mary
Data Governance Consultant at Information Asset
We do get most of our support questions answered precisely, but not all of them. We have needed to do some online...
Read full review of Collibra Governance »
Mike Butler
Senior Program Manager at Johnson & Johnson
I've never called them, and I don't hear anybody complaining about it.
Read full review of Collibra Governance »
Tejbir Singh
Engagement Manager at Fractal
Their support team is good. However, it depends on which tier you are in and what kind of support you have, which is...
Read full review of Collibra Catalog »
Kriti Trigunayat
Senior Manager, Service Design Manager at a pharma/biotech company
The technical support team for Collibra Governance is very responsive and knowledgeable. On a scale of one to five,...
Read full review of Collibra Governance »
Kriti Trigunayat
Senior Manager, Service Design Manager at a pharma/biotech company
Our company is very much in touch with technical support. That said, I am part of the master data management team and...
Read full review of Collibra Lineage »
Aditya Pawar
Solutions Architect at DTSQUARED
The tech support is good because they have a dedicated team who will be mobilized to help support you on the aspect...
Read full review of Collibra Governance »
Prashast Tripathi
Data Engineer at a comms service provider
It's very difficult to get support from Collibra.
Read full review of Collibra Governance »
Prabhjyot Singh
Data and Analytics Manager at BMO Financial
The solution's support is good. They would come to us whenever we had any issues.
Read full review of Collibra Lineage »
Guillermo Angulo
Data Analyst at a tech vendor
Collibra provides one-on-one technical support, which gives access to a very knowledgeable person and their customer...
Read full review of Collibra Governance »
Srinivas Sivadasu
Senior Solution Architect at Intraedge
The solution's technical support was good, but there was a delay in their response time, possibly because of the time...
Read full review of Collibra Governance »
Anonymous User
Manager - Finance at a financial services firm
The company is very hands-on providing support and solutions but I think the problem is that they might be stretched...
Read full review of Collibra Governance »
SaicharanYvvs
Data Engineer at DATAECONOMY INC
I would rate support for Collibra Catalog a seven. There are some documentation materials which we were unable to...
Read full review of Collibra Catalog »
Sivagurunathan Ranganathan
Chief Architect at Tata Consultancy
Sometimes, when we face an issue, we resolve it by ourselves. On other occasions, we contact the solution's technical...
Read full review of Collibra Governance »
Sameet Kulria
Works at Photo Etch Technology
I rate the technical support from Collibra as nine out of ten.
Read full review of Collibra Governance »
Mitwa Mathur
Senior Consultant at Infosys
I would rate their technical support a seven or eight, as it depends on the payment tier. If you have paid for...
Read full review of Collibra Lineage »
Chris Allen
Technical Product Lead at a insurance company
In my experience technical support is pretty good. They're fairly responsive. If I enter a case, I'll usually hear...
Read full review of Collibra Governance »
HariprasathThiyagaraj
Senior Data Governance at a comms service provider
I would rate the technical support from Collibra as seven because to work in the Collibra platform, especially if you...
Read full review of Collibra Catalog »
Peggy McCoy
Stewardship Coordinator at a healthcare company
The technical support is very good. As with any vendor, you can get out-of-the-box support, or you can buy additional...
Read full review of Collibra Governance »
Anonymous User
Consultant at a tech services company
I'm more of a developer here, therefore, I've not really interacted with the Collibra support team. If a client needs...
Read full review of Collibra Governance »
Ayman Bajnaid
Analytics Head of Data Management at King Abdullah University of Science and Technology
I have contacted Collibra support, and I rate it an eight out of ten. The support is good but not fantastic.
Read full review of Collibra Catalog »
SaicharanYvvs
Data Engineer at DATAECONOMY INC
I would rate the technical support from one to ten as a seven, with ten being the best.
Read full review of Collibra Lineage »
Anonymous User
Advisor Business Consultant at a financial services firm
The main technical support is from Collibra which has local partners. It's not a critical application that requires...
Read full review of Collibra Governance »
Narsimha Reddy.Desidi
Solution Architect at a financial services firm
Technical support could use some improvements. One of the concerns I have is the Collibra response time. For example,...
Read full review of Collibra Governance »
MohanKumar1
Business Analyst at a financial services firm
On a scale from one to ten, I would give their technical support a seven. This is because they still haven't...
Read full review of Collibra Governance »
Anonymous User
Senior Consulting Analyst at a construction company
I haven't personally been in touch with technical support. I know my team has, however, I have not heard any...
Read full review of Collibra Governance »
GaneshSridharan
Senior Collibra Consultant at a pharma/biotech company
When you buy a Collibra license, they offer some training. If we have any issues, we can have a coaching call with...
Read full review of Collibra Governance »
Siddhu K
Informatica Administrator EDC, Axox, PC, MDM at itcinfotech
I am satisfied with the Collibra technical support team. If I ever contacted them, I might have had some issue or...
Read full review of Collibra Data Intelligence Platform »
Anonymous User
Sr. Systems Analyst, Master Data Governance at a manufacturing company
I haven't been in touch with technical support. I can't speak to how helpful or responsive they are.
Read full review of Collibra Governance »

Review 1 of 30

Dedy Rachmanto
Sr. Information MGT Analyst at Pertamina
The support is not very good in Indonesia. They need to improve. The support is from a third party and I find we know...
Read full review of TIBCO Spotfire »
GouravSuri
Software Engineer (L4) at Uber
The solution’s technical support is good.
Read full review of TIBCO Scribe »
Vinod-Parmar
Manager, Technical Services Owner at Insignia
We contact the technical support team from time to time. The support personnel are usually good.
Read full review of TIBCO BusinessWorks »
Chetan Thote
Senior Presales Consultant at a computer software company
There is excellent support available for this solution, as well as a lot of case studies available for use in the...
Read full review of TIBCO Spotfire »
Lourens Janse Van Rensburg
Consultant/data engineer at A2zconsulting
I am a part of the tech team in my company, so I am responsible for providing technical support to my company's clients.
Read full review of TIBCO EBX »
Ray Ochieng
Integration Lead at a comms service provider
In terms of support, sometimes we get the engineers that are assigned. They don't understand the internal workings of...
Read full review of TIBCO ActiveMatrix BPM »
Mohsin Pathan
Associate Vice President - Solutions, presales & services at Bahwan CyberTek
This is a flagship product and the technical support is good.
Read full review of TIBCO Live Datamart »
Choon Hwa Khoh
Head of Product Test at ams AG
The technical support is responsive and very helpful.
Read full review of TIBCO BusinessWorks »
Erez Litmanovitch
Manager, Delivery at Yael
The technical support is good but it depends on which region we are dealing with because they have support in India...
Read full review of TIBCO BusinessWorks »
Ishtiaque Ali
Data Analytics Solution Architect at Cinergie Digital
The technical support is good.
Read full review of TIBCO Spotfire »
Mohsin Pathan
Associate Vice President - Solutions, presales & services at Bahwan CyberTek
Technical support is very good. There are a few products in TIBCO. There’s the core streaming, master return...
Read full review of TIBCO Spotfire »
Anonymous User
Senior Technical Architect
The customer service is good, we get all levels of expertise on it.
Read full review of TIBCO EBX »
Anonymous User
Head of Technology Department at a comms service provider
The technical support offered by TIBCO is perfect. I don't think we have faced any issues when dealing with TIBCO...
Read full review of TIBCO ActiveMatrix Service Bus »
Anonymous User
Senior ICT Solutions Expert at a comms service provider
Customer Service: Personally I have not had much to do with them but I was pleased with them. Technical Support:...
Read full review of LogLogic »
Anonymous User
Chief Technology Officer at a transportation company
The solution's technical support took a lot of time to assist us in the past. This was mainly due to the fact that it...
Read full review of TIBCO Cloud API Management »
Anonymous User
Senior Security Analyst
Customer Service: On a scale of 1-5, 0. They say the right things but don't deliver when it counts. I've given...
Read full review of LogLogic »
Parth Purohit
Lead at a energy/utilities company
If I evaluate TIBCO EBX technical support, it depends entirely on the kind of support provided, as they have...
Read full review of TIBCO EBX »
Venkat Ramanan
Principal Consultant at a tech services company
The technical support for this solution is very good. Whenever we are stuck with any kind of technical issue, we...
Read full review of TIBCO ActiveMatrix Service Bus »
reviewer982592
Solutions Architect at a transportation company
Getting support from TIBCO on a particular issue takes a lot of turnaround time.
Read full review of TIBCO BusinessWorks »
Anonymous User
Business Intelligence Lead at a transportation company
Excellent.
Read full review of TIBCO Spotfire »
Anonymous User
Senior Manager at a insurance company
Their support is excellent, but currently, their resolution timelines are quite high for stability-related issues...
Read full review of TIBCO ActiveMatrix Service Bus »
Anonymous User
Software Developer at a marketing services firm
The technical support provided was terrible.
Read full review of TIBCO Jaspersoft »
Kumar-Gaurav
Technical Lead at a tech vendor
I have used technical support several times and they are very good.
Read full review of TIBCO Jaspersoft »
Anonymous User
Global Head of eCommerce Web Operations at a manufacturing company
Sometimes, we have had issues pushed back to us as our “issue”, which was proven not to be the case. This can happen...
Read full review of TIBCO Cloud API Management »
Anonymous User
Business Development Executive at a tech vendor
Technical support is exceptional. I think it has extremely good coverage with multiple levels, Bronze, Silver, and...
Read full review of TIBCO Spotfire »
Anonymous User
Spotfire consultant at a tech services company
Technical support provided very fast response times and helpful people. Excellent.
Read full review of TIBCO Spotfire »
Anonymous User
Vice President - Fixed Income at a financial services firm
Technical support is medium. They don’t have a user hotline to call. Any technical issue will have to be either...
Read full review of TIBCO Spotfire »
Anonymous User
Lead Data Modeler - Enterprise Data Strategies and Services at a financial services firm
When it comes to technical support, most of the challenges have been at development time on production, and therefore...
Read full review of TIBCO EBX »
MahmoudAbu-Ghali
Solutions Development Senior Manager at Zain KSA
I'd describe technical support as average. Average to superior, because they are not excellent. Sometimes they take...
Read full review of TIBCO BusinessWorks »
MichaelKogan
Head of Data and Analytics Solutions at a tech vendor
We're a TIBCO partner; we've never had issues with technical support.
Read full review of TIBCO Streaming »

Review 1 of 30

Technical Support

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