Compare Dell Technologies vs Devart

Dell Technologies

Based on 2000 reviews.

Devart

Based on 4 reviews.

Sample Customers

Popular Solutions

Dell PowerEdge R-Series

150 reviews

Dell Unity XT

13 reviews

Dell PowerStore

122 reviews

dbForge Studio for SQL Server

0 reviews

Python Connectors

1 reviews

Top Industries

Computer Software Company

12%

Manufacturing Company

10%

Financial Services Firm

Government

Computer Software Company

11%

Financial Services Firm

10%

Retailer

10%

University

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Branko Cirovic
Storage Engineer at a outsourcing company
Dell PowerProtect Data Domain's main use case is backup, integrating with Veeam, NetWorker, and other backup...
Read full review of Dell PowerProtect Data Domain »
Gouranga Maiti
Sr. Project Manager IT at a manufacturing company
My usual use cases for Dell PowerMax require high throughputs, so I need computing power in addition to IOPS, which...
Read full review of Dell PowerMax »
Anonymous User
Supply Chain and Procurement Specialist at a tech services company
We use several versions of Dell PowerEdge R-Series. Most of the servers we currently use are the R350s. R370s are not...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Vmware Windows Senior Engineer at a manufacturing company
My role in using or managing Dell PowerStore is that of a system engineer. The size of my company is approximately...
Read full review of Dell PowerStore »
Bill Engelmeyer
Systems Engineer at a aerospace/defense firm
Our use case with Dell PowerScale (Isilon) is that we do large data storage for that platform. That's probably the...
Read full review of Dell PowerScale (Isilon) »

Review 1 of 5

Anonymous User
Product Engineer at a tech vendor
Python Connectors are mainly used to connect between the front-end and back-end of a project. It may seem like an API...
Read full review of Python Connectors »
Anonymous User
Senior business Intelligence consultant at a consultancy

Read full review of dbForge Studio for SQL Server »

Review 1 of 2

Customer Service

JohnDeavers
Senior Solutions Architect at a tech vendor
I've never had a good experience with technical support.
Read full review of Dell PowerEdge MX- Series »
Anteneh Asnake
Modern Data Center and Cloud Engineer II at a tech services company
The technical is very good but sometimes it takes them a while to come back with a solution to our issue.
Read full review of Dell RecoverPoint for Virtual Machines »
Jayson Martin
Head IT Data Storage at a insurance company
The initial, on-premises EMC technical support is pretty good. I have no complaints about them. Although we did have...
Read full review of Dell PowerProtect Data Domain »
Padmesh Dubey
Storage And Backup Lead at a tech vendor
My experience with technical support has been very good, and I would give it a ten out of ten.
Read full review of Dell PowerStore »
ErmiasGirma
Cloud Infrastructure Engineer at a comms service provider
The technical support is very helpful. Despite some challenges in the past, the support team is knowledgeable, and...
Read full review of Dell NetWorker »
Dragan Lazic
Information Technology Manager at a construction company
I would rate the support for this solution a seven out of ten. This is due to the fact that there is sometimes a...
Read full review of Dell PowerEdge R-Series »
Pavel Simsalek
IT Manager at a manufacturing company
Overall, the customer service is good. We are just starting to deploy bigger amounts of Dell servers, so it is too...
Read full review of Dell PowerEdge R-Series »
Romulo Luis
Consultant at a government
Technical support has been good as far as our support is concerned. Their response time has been good. I'm speaking...
Read full review of VMAX [EOL] »
Anonymous User
IT
Excellent.
Read full review of Dell NetWorker »
Pisey NAP
Senior System Administrator at a financial services firm
We have opened cases with the Dell EMC team and we have chatted with them. They have provided good, fast support for...
Read full review of Dell PowerMax »
Anonymous User
Backup Administrator at a financial services firm
Customer Service: Excellent, when there is a new firmware update, EMC will call me to do the upgrade without even...
Read full review of Dell PowerProtect Data Domain »
Anonymous User
IT Technical Manager at a insurance company
When we have any issues, we receive professional support. We get the optimal level of engineering support we require.
Read full review of Dell Avamar »
Anonymous User
Senior Systems Engineer at a non-profit
We've had great support from the Dell EMC team. I would rate their Copilot support the best that we have seen in the...
Read full review of Dell SC Series »
Anonymous User
IT Manager at a manufacturing company
Dell's relationship with our company, both on a global and a personal level, has been very good over the years. There...
Read full review of Dell PowerEdge R-Series »
Arun Mohanty
Associate Vice President at a computer software company
Dell provides high-quality technical support, and I would rate it a nine out of ten.
Read full review of Dell ObjectScale »
MuhammadAli3
Director - Products & Solutions at a manufacturing company
I would evaluate Dell Technologies' service and technical support as very good and very responsive.
Read full review of Dell PowerStore »
Anonymous User
Architect at a tech company
The technical support was very good for both the NetApp OCI and the EMC ViPR.
Read full review of Dell Storage Resource Manager (SRM) »
Mohamed Ibrahem
Ict Assistant GM at a construction company
The technical support I received from Dell for Dell PowerStore was satisfactory. When we faced the firmware upgrade...
Read full review of Dell PowerStore »
Anonymous User
Manager Private Cloud Solutions at a comms service provider
I'm very satisfied with Dell's technical support. It's very easy to open an SR and get support from them, and...
Read full review of Dell NetWorker »
Anonymous User
Global Head, Storage at a financial services firm
Technical support has been pretty good; however, I would like to see better integration with Dell support and the...
Read full review of Dell PowerProtect Cyber Recovery »
Anonymous User
Infrastructure Engineer at a tech services company
Technical support is exceptional.
Read full review of Dell VPLEX »
Anonymous User
Senior Solutions Architect at a tech services company
The technical support is very special, really. I like it and overall I am very satisfied with the services.
Read full review of DD Boost »
Zaryab Khalil
Product manager at a comms service provider
The customer service was good in certain aspects, but I mostly had services where things became complex because of...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Optical Communication System and FW Engineer at a tech company
I utilized customer support to replace my battery. The process was quick; I received a response by phone, and they...
Read full review of Dell Business Laptops »
Anonymous User
Engineer at a tech services company
EMC Support provides a high quality service, however I have encountered very few technical issues with this...
Read full review of Dell PowerProtect Data Domain »
Anonymous User
Director at a tech services company
The support for this solution is good.
Read full review of Dell PowerEdge R-Series »
Cela
Solutions Architect at a financial services firm
Seven out of 10.
Read full review of Dell XtremIO »
KristianPalsmar
Director of Technology
I'm very satisfied with the company's technical support. It's very nice. We were using Dell's Copilot Support and it...
Read full review of Dell SC Series »
Anonymous User
Network Administrator at a construction company
We've used the technical support. They've been great. They have a good system to alert you when there's an issue....
Read full review of Dell Unity XT »
Anonymous User
Solutions Manager at a tech services company
Tech support is very good. They're always responsive. We have built a relationship over the years.
Read full review of Vblock [EOL] »

Review 1 of 30

Lucas Dreyer
Data Engineer at a tech vendor
In terms of technical support, most of what I need to find, I find on Stack Overflow, and using Google searches, and...
Read full review of dbForge Studio for SQL Server »
Anonymous User
Product Engineer at a tech vendor
We did not have many issues connecting with customer support, and it has been an overall smooth experience.
Read full review of Python Connectors »
Anonymous User
Senior business Intelligence consultant at a consultancy
I did not use the service yet.
Read full review of dbForge Studio for SQL Server »
Ayodele-Makun
Head BI SBU at a tech services company
I have not contacted technical support. If I have an issue, I search or I query the knowledge base.
Read full review of dbForge Studio for SQL Server »

Review 1 of 4

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.