Compare Digital.ai vs Tenable

Digital.ai

Based on 29 reviews.

Tenable

Based on 232 reviews.

Overview

CollabNet is a developer of software development and application lifecycle management tools with headquarters in South San Francisco, California. CollabNet was founded in July, 1999 by Tim O'Reilly and Brian Behlendorf. One of its first products was SourceXchange, a software development marketplace, where developers could bid for contracts to develop open source software applications posted by corporations.

Tenable Network Security is a developer of vulnerability detection systems. Tenable Network Security is an American network security company, co-founded by Ron Gula, Jack Huffard, and Renaud Deraison in 2002.

Sample Customers

Digital.ai Application Security

Valencell

Tenable.io Web Application Scanning

IMDEX

Popular Solutions

0 reviews

1 reviews

2 reviews

11 reviews

Tenable Security Center

17 reviews

Tenable Vulnerability Management

19 reviews

Top Industries

Financial Services Firm

21%

Computer Software Company

15%

Insurance Company

10%

Manufacturing Company

10%

Computer Software Company

12%

Financial Services Firm

11%

Educational Organization

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Jeanne-Mari Chandran
Software Configuration Specialist at a insurance company
My use case for Digital.ai Release is that I work for an insurance company on a very big project that develops...
Read full review of Digital.ai Release »
Alan Chiou
PM at Galaxy Software Services
I'm using Digital.ai Continuous Testing to create and test a mobile application. We're developing and testing a...
Read full review of Digital.ai Continuous Testing »
Debbie Brey
Technical Fellow at Boeing
My team is currently using this solution as our backlog management tool. We have both an on-prem version and a public...
Read full review of Digital.ai Agility »
Dorian Sezen
Managing Partner at Kloia
The solution is for heterogeneous enterprise environments that have different workflows like Kubernetes, Linux,...
Read full review of Digital.ai Deploy »
Arne Dormaels
Business Developer at Ghent University
I used the tool to prepare for the interview as a Business Developer. It helped me improve my understanding on...
Read full review of Digital.ai Application Security »

Review 1 of 5

Mani Bommisetty
Infrastructure patching Manager at a manufacturing company
I use Tenable Vulnerability Management to scan the network, including servers and endpoints, to identify risks in our...
Read full review of Tenable Vulnerability Management »
OndrejKOVAC
Solution engineer at EXPERTience
The primary use case for Tenable Security Center among my clients is risk-based vulnerability management. It involves...
Read full review of Tenable Security Center »
Yusuf_Hashmi
Chief Information Security Officer at Jubil
I use this solution for vulnerability management for the infrastructure, one cloud security, CSPM, and application...
Read full review of Tenable One Exposure Management Platform »
AbhishekPandey5
Senior Consultant at Payatu
I am using it for Asset Discovery, vulnerability management and threat intel. Tenable OT Security is for asset...
Read full review of Tenable OT Security »
Jonathan-Pereira
Cyber Security Architect at a comms service provider
I have at least three use cases. One is for ITDR solutions for threat detection. Another is the vulnerability...
Read full review of Tenable.io Web Application Scanning »

Review 1 of 5

Customer Service

Debbie Brey
Technical Fellow at Boeing
On a scale of one to five, one being useless and five being perfect, I would give the tech support team a five. They...
Read full review of Digital.ai Agility »
Navanath Gajare
DevOps Tech Lead at a financial services firm
I have not needed technical support.
Read full review of Digital.ai Release »
Jeanne-Mari Chandran
Software Configuration Specialist at a insurance company
I have not had any issues with the support for Digital.ai Release. As one of the largest organizations in South...
Read full review of Digital.ai Release »
Alan Chiou
PM at Galaxy Software Services
The tech support is good - I'd rate them eight out of ten. They have a very good attitude and work hard to resolve...
Read full review of Digital.ai Continuous Testing »
Mikhail Nersesov
Quality Assurance Automation Engineer at a tech services company
I am not able to work directly with Experitest, I communicate my technical problems with T-Systems who are able to help.
Read full review of Digital.ai Continuous Testing »
Dorian Sezen
Managing Partner at Kloia
Our customers have not been happy with technical support. They need to do much better to help clients solve issues....
Read full review of Digital.ai Deploy »
Arne Dormaels
Business Developer at Ghent University
The product's support is rather unhelpful.
Read full review of Digital.ai Application Security »
Jeanne-Mari Chandran
Software Configuration Specialist at a insurance company
Regarding tech support from Digital.ai Release, I would rate them high because as a big multinational company working...
Read full review of Digital.ai Release »
Anonymous User
Vice President at a tech services company
The customer support is excellent. The one aspect that could be improved from a support perspective is the personas...
Read full review of Digital.ai Agility »
PrashantM
Lead Consultant at Innovation Roots
I would rate the support at seven out of ten. There were some communication gaps, specifically language barriers. We...
Read full review of Digital.ai Agility »
Anonymous User
DevOps Consultant at a tech services company
Not very good.
Read full review of Digital.ai Deploy »
Anonymous User
Shared Services Manager at a retailer
Customer Service: High. They are very responsive. Update: We have had an issue with iOS 10 since it was released that...
Read full review of Digital.ai App Management [EOL] »
Anonymous User
ICT Consultant at a tech consulting company
Customer Service: A 7 on a scale from 1-10. Technical Support: A 7 on a scale from 1-10.
Read full review of Digital.ai Deploy »
Duane Edghill
Director of Agile Development Solutions at a consultancy
Customer service/Technical support for this product has been very good unlike some other tools support.
Read full review of Digital.ai Agility »
Anonymous User
Lead software integrator at a tech services company
This is our first solution in this case and we are happy with the support of the supplier and with the knowledge on...
Read full review of Digital.ai Deploy »
Anonymous User
Senior Mobility Engineer @ Comcast at a media company
On a scale of 1 to 10 I give them a 10
Read full review of Digital.ai App Management [EOL] »
Anonymous User
IT Infrastructure consultant at a government
Customer Service: Customer support is excellent, quick response from product specialists. Technical Support: Excellent.
Read full review of Digital.ai Deploy »
Anonymous User
Java/JEE Consultant at a tech services company
Customer Service: Never used. Technical Support: Never used.
Read full review of Digital.ai Deploy »
Anonymous User
Chief Catalyst at a tech services company
I find that the technical support is very, very prompt. It is worldwide support and accessible 24/7. You raise an...
Read full review of Digital.ai Deploy »
Anonymous User
Sr. Adviseur Bedrijfsvoering ICT (Sr. Business Consultant ICT) at a government
Customer Service: Customer service is excellent. Always prompt and to the point. Technical Support: Technical support...
Read full review of Digital.ai Deploy »
Anonymous User
DevOps, Build, Release, CI, CD at a tech company
Customer Service: 3/10. Technical Support: 3/10.
Read full review of Digital.ai Deploy »
Jakob Nielsen
Consultant at Testware ApS
I didn't interact with them.
Read full review of Digital.ai Continuous Testing »
Anonymous User
Senior, Workload Automation Analyst at a government
I think they were members of the team. I am not sure what all their roles were, but if we had an issue with either...
Read full review of Digital.ai Release »
Anonymous User
Java/JEE Consultant
They're quite long to answer on their forums. Did not phone them.
Read full review of Digital.ai Deploy »

Review 1 of 24

Gabriel Clement
Lead IT Security and Remediation at ARM Holdings Company
I've not escalated anything to technical support.
Read full review of Tenable Nessus »
Yogeswaran Neelagandan
Key Account Manager at Uniware
Customer support is a challenge. Tenable charges extra for it, which means clients have to buy the license separately...
Read full review of Tenable Vulnerability Management »
Mona Nyachhyon
Director at Monal Tech Pvt.Ltd.
I rate the support of Tenable Nessus a six out of ten.
Read full review of Tenable Nessus »
Jairo Willian Pereira
Information Security Manager at a retailer
It SLA/support are enough.
Read full review of Tenable Nessus »
Renato Jager
CIO at Oakmount
The solution's tech support is not excellent, but it is good enough.
Read full review of Tenable Lumin »
Antonio Scola
Owner at SUNLIT TECHNOLOGIES
Technical support is okay. We don't have any complaints about their level of service. They are knowledgeable and...
Read full review of Tenable Vulnerability Management »
Asief Mohammed
Information Technology Consultant at Simpra advanced technology
The support team was helpful. Usually, we don't contact the support team because our engineers do the installation....
Read full review of Tenable Security Center »
Robert Cheruiyot
IT Security Consultant at Microlan Kenya Limited
We haven't had a lot of challenges with the solution and therefore have not really contacted technical support.
Read full review of Tenable.io Web Application Scanning »
Anonymous User
IT Manager at a manufacturing company
The technical support is responsive and they worked on our problem quickly. That said, it depends on how quickly...
Read full review of Tenable.io Web Application Scanning »
Anonymous User
Security Specialist at a security firm
Technical support has been good. They respond quite quickly.
Read full review of Tenable Vulnerability Management »
Anonymous User
Assistant manager IT security at a financial services firm
We sometimes took support from Tenable when we had issues with the scans and we couldn't get the results. They were...
Read full review of Tenable Security Center »
Shahriar Hussain
Cyber Security Charter Engineer at Banglalink Digital Communications
Customer service is good. That said, there are sometimes delays in response from international support. The support...
Read full review of Tenable Security Center »
Shay Chouker
CSO at a manufacturing company
I rate the technical support around three to four out of ten. Sometimes, when we had problems, it was hard to get...
Read full review of Tenable Vulnerability Management »
John-Kang
Senior Systems Administrator at Government Scientific Source, Inc.
I rarely had to call technical support. There was one time when we were troubleshooting a VMware scan. They got on...
Read full review of Tenable Nessus »
Daniel Durante
Senior Manager at a security firm
The technical support is great. We have called them a few times and they have always helped us.
Read full review of Tenable Nessus »
Anonymous User
Information Security Analyst at a retailer
I rate Tenable support 10 out of 10. They're top-of-the-line. It's the best support I've worked with so far.
Read full review of Tenable Nessus »
MuhammadBilal4
Sr. Information Security Engineer at Rewterz
Technical support always replies back on Mondays and it depends on the open support cases.
Read full review of Tenable Nessus »
Anonymous User
Presales Engineer at a tech services company
Technical support is very efficient and they escalate the tickets when you have a big issue. When you open a ticket,...
Read full review of Tenable Security Center »
David Heed
Security Center Coordinator at a comms service provider
We have not needed to escalate support queries since we found the necessary information in manuals.
Read full review of Tenable Nessus »
Jonathan-Pereira
Cyber Security Architect at a comms service provider
For local support, I would rate it as an eight, and for global support, I would rate it as a nine out of ten.
Read full review of Tenable OT Security »
Jerome TOUTEE
Former Employee of Orange Business Services as Head of Security Engineering at a comms service provider
The technical support team is good. But one drawback is that they must give more attention to small customers. We had...
Read full review of Tenable Nessus »
Anonymous User
Lead Cyber Security engineer at a tech services company
We feel the solution's technical support to be very bad. While we do receive a response upon creating a ticket, it is...
Read full review of Tenable Nessus »
Anonymous User
Director - Information Risk Management at a consultancy
Tenable's technical support is the best I've ever had for any product. We have paid for something called Elite...
Read full review of Tenable SecurityCenter Continuous View [EOL] »
Anonymous User
Head of IT security at a financial services firm
Our local partner helps with the support.
Read full review of Tenable Nessus »
Anonymous User
IT Consultant - Microsoft Design and Implementation at a tech services company
We have contacted their customer support and they were fine.
Read full review of Tenable Security Center »
Manoj Nair
Tech consultant at select softwares
I have not contacted technical support so far, as there was no issue to escalate.
Read full review of Tenable Security Center »
Abill Nerry
Senior Manager, IT Security at a financial services firm
The tech support was fairly good enough. I would not rate them as top-notch, but it was fairly good enough. I would...
Read full review of Tenable Security Center »
Anonymous User
Chief Hacking Officer at a security firm
We haven't had the need to contact technical support.
Read full review of Tenable Nessus »
Janakiraman Elumalai
Information Technology Security Specialist at Digitaltrack
The customer service and support are good.
Read full review of Tenable One Exposure Management Platform »
Vinayaka R
Security Analyst at a consultancy
The technical support team responds promptly to basic issues. However, when faced with major issues or more complex...
Read full review of Tenable Vulnerability Management »

Review 1 of 30

Technical Support

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