Compare EnterpriseDB vs Veeam Software

EnterpriseDB

Based on 12 reviews.

Veeam Software

Based on 599 reviews.

Sample Customers

EDB Backup and Recovery Tool

KT Corporation, ABN AMRO, Clear Capital,

Popular Solutions

EDB Postgres Advanced Server

4 reviews

EDB Postgres Enterprise Manager

0 reviews

EDB Postgres Replication Server

0 reviews

Veeam Data Platform

37 reviews

Veeam Data Cloud for Microsoft 365

15 reviews

Veeam Agent for Microsoft Windows [EOL]

0 reviews

Top Industries

Financial Services Firm

16%

Computer Software Company

11%

Manufacturing Company

10%

Retailer

Computer Software Company

13%

Manufacturing Company

Comms Service Provider

Financial Services Firm

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Munirathnakumar Si
Senior Principal Cyber Security Consultant - Cloud and Container at a financial services firm
There are no specific use cases associated with the product. For my personal use, I installed EDB Postgres Advanced...
Read full review of EDB Postgres Advanced Server »
Raghu Suthapalli
Associate Technical Architect at a computer software company
The tool helps us to create dashboards.
Read full review of EDB Postgres Enterprise Manager »
BharathKumar2
Database Administrator at a government
We are using EDB Postgres Replication Server for replicating many servers, such as single servers and various standby...
Read full review of EDB Postgres Replication Server »

Review 1 of 3

Pranav Telang
Lead Architect at a comms service provider
The environments we work with for Veeam Backup for AWS include almost 1500 EC2 instances, so it was an enterprise...
Read full review of Veeam Backup for AWS »
JitendraSadaye
Associate Technical Specialist at a consultancy
Backup and restore is what I am mainly using Veeam Data Platform for nowadays.
Read full review of Veeam Data Platform »
Thushara Bandara
Software Engineer at a tech services company
I use Veeam Backup for Google Cloud for backup technology and ensuring reliable solutions for our data protection...
Read full review of Veeam Backup for Google Cloud »
Charles Daou
Senior system Engineer at a tech consulting company
We primarily use the solution as a cloud-backed application machine for storage-related tasks.
Read full review of Veeam Cloud Connect [EOL] »
Mehmet Aksoy
System Administrator at a hospitality company
I use Veeam Kasten for Kubernetes only for backup of shop floor PCs. The effectiveness of Veeam Kasten for Kubernetes...
Read full review of Veeam Kasten for Kubernetes »

Review 1 of 5

Customer Service

Laksiri Bala
DB Architect / Consultant at a tech vendor
Their technical support is quite good. Even for installation issues, support is readily available and competent.
Read full review of EDB Postgres Advanced Server »
Munirathnakumar Si
Senior Principal Cyber Security Consultant - Cloud and Container at a financial services firm
As it is an open-source product, I did not get any technical support.
Read full review of EDB Postgres Advanced Server »
BharathKumar2
Database Administrator at a government
The support from EDB Postgres Replication Server has been very good.
Read full review of EDB Postgres Replication Server »
Anonymous User
Director of IT Maintenance Department at a financial services firm
We have contacted technical support in the past, but it is mostly if we need some additional information about things...
Read full review of EDB Postgres Advanced Server »
Anonymous User
Senior Manager Global Database Services at a manufacturing company
I do not have any direct contact with technical support.
Read full review of EDB Postgres Advanced Server »
Anonymous User
Software Engineer at a computer software company
We didn't get any support and used Google to search about issues.
Read full review of EDB Postgres Advanced Server »
Anonymous User
Student at a university
Postgres has excellent documentation, which is very comprehensive and includes diagrammatic representations and...
Read full review of EDB Postgres Advanced Server »
Anonymous User
Enterprise Programmes Architect at a logistics company
We are one of the largest corporations in the world so our exectation and support given was extremely high. Would...
Read full review of EDB Postgres Advanced Server »
Gopi_P
Data Engineer at a consultancy
The documentation is excellent. It covers everything you need to know, including how the features work and how to set...
Read full review of EDB Postgres Advanced Server »
Yemi Dalley
Software Engineering Manager at a tech vendor
I haven't used EDB Postgres Advanced Server technical support.
Read full review of EDB Postgres Advanced Server »

Review 1 of 10

Tommy Myo Min Aung
Senior System Engineer at a energy/utilities company
We have not needed to contact technical support.
Read full review of Veeam Data Platform »
Ryan Uy
Solutions Architect at a tech services company
I would rate its customer service and support nine out of ten.
Read full review of Veeam Data Platform »
Tommy Myo Min Aung
Senior System Engineer at a energy/utilities company
Technical support is good. They're very responsive. It depends on the timezone responding, but I usually get a...
Read full review of Veeam Agent for Microsoft Windows [EOL] »
Vijay-Patel
Technical asst. at a educational organization
We receive very good support from Nutanix.
Read full review of Veeam Data Platform »
Gerald Ashokan
Global Account Executive at a tech vendor
I have not had any issues with the need to contact support.
Read full review of Veeam Data Cloud for Microsoft 365 »
Anonymous User
IT Infrastructure Executive at a energy/utilities company
The tech support is always there to help out but you need to take note of the time difference. They don't seems to...
Read full review of Veeam Data Platform »
Anonymous User
IT Project Manager at a tech services company
I would rate it very highly.
Read full review of Veeam Data Platform »
Anonymous User
System Engineer at a tech services company
Technical support is perfect, they are very helpful.
Read full review of Veeam Cloud Connect [EOL] »
Anonymous User
Professional Service/Solution Team at a tech services company
Customer Service: Excellent is the word I'd use. Technical Support: The support from Veeam is very good and most...
Read full review of Veeam Data Platform »
Anonymous User
System Engineer at a computer software company
I don't have direct experience but one of our customers had. He was quite positively surprised. He opened a support...
Read full review of Veeam Agent for Linux [EOL] »
Anonymous User
ICT Consultant at a government
They are very responsive, to the point and were able to help us. The forum is great and very active. They also help...
Read full review of Veeam Data Platform »
Martin Frey
Architecture Expert at a tech services company
We have not needed to contact support.
Read full review of Veeam Data Platform »
Anonymous User
Solutions Architect at a comms service provider
The customer service and support are very good. It's one of Veeam's key distinguishing points. So long as you...
Read full review of Veeam Data Platform »
Atul Dond
Sr. Executive Admin at a tech consulting company
We've been satisfied with the level of support we get from technical support. They are helpful and responsive....
Read full review of Veeam Data Platform »
Amgad Soliman
Senior System & Security Administrator at a retailer
We've dealt with technical support in the past. We asked them two times about an issue, and they were very helpful...
Read full review of Veeam Agent for Microsoft Windows [EOL] »
Anonymous User
Senior Presales Engineer at a comms service provider
I have not contacted technical support.
Read full review of Veeam Data Platform »
Anonymous User
Architect Backup/Recovery
Half of Veeam support reps are very helpful and will explain in detail what is wrong and how to fix it. The other...
Read full review of Veeam Data Platform »
Barna Kosa
IT Services Manager at a tech services company
The technical support is excellent. It's one of the best I've met so far.
Read full review of Veeam Data Platform »
Anonymous User
Systems Administrator at a tech services company
Currently, we contacted the Customer Service who promptly provided us answers KB related. Little else (and I would...
Read full review of Veeam Data Platform »
SolutionsEng362
Solutions Engineer at a tech company
So far they've been excellent except for one case. It was a Sev One incident, and an engineer only called me back...
Read full review of Veeam Data Platform »
Buddhika Thennakoon
System Engineer at a consultancy
There are no immediate technical certified people in Sri Lanka. Support is very difficult. Certified people are not...
Read full review of Veeam Data Platform »
Eric Formiga
CTO at a comms service provider
I have never used their technical support.
Read full review of Veeam Data Platform »
Anonymous User
Manager - I.T. Operations at a leisure / travel company
Technical support is very good.
Read full review of Veeam Data Platform »
Anonymous User
Sr.Solutions Architect -IT Infra & Cloud Technologies at a tech services company
I have not contacted the technical support.
Read full review of Veeam Data Cloud for Microsoft 365 »
Ahmad Dhamiri Muhammad Farhan
System Engineer at a computer software company
So far, the support team has proven valuable in providing effective solutions and useful guidance.
Read full review of Veeam Data Platform »
Anonymous User
System Administrator at a tech services company
I've never used technical support. I cannot speak to how helpful or responsive they are, having never spoken with...
Read full review of Veeam Data Platform »
Denis Beaumont
General Manager at a computer retailer
The administrative support team is located in Atlanta, and they have plenty of bilingual staff who can interact with...
Read full review of Veeam Cloud Connect [EOL] »
Anonymous User
System Administrator - Backup & Storage Specialist at a tech services company
Opening an incident to them is quite easy and fast, and their initial response times are pretty decent.
Read full review of Veeam Data Platform »
Nicco Putra
Alliance Manager at a tech services company
Since Veeam is easy to use and easy to set up, we don't have a lot of problems. Therefore, we don't have a lot of...
Read full review of Veeam Data Platform »
AkankshnethiN
Senior Associate and cloud operations at a tech services company
The customer service and support were frequently available for calls, and I could discuss them openly and resolve the...
Read full review of Veeam Data Platform »

Review 1 of 30

Technical Support

No Data Available

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