Compare EnterpriseDB vs Veeam Software

EnterpriseDB

Based on 12 reviews.

Veeam Software

Based on 606 reviews.

Sample Customers

EDB Backup and Recovery Tool

KT Corporation, ABN AMRO, Clear Capital,

Popular Solutions

EDB Postgres Advanced Server

4 reviews

EDB Postgres Enterprise Manager

0 reviews

EDB Postgres Replication Server

0 reviews

Veeam Data Platform

32 reviews

Veeam Data Cloud for Microsoft 365

15 reviews

Veeam Agent for Microsoft Windows [EOL]

0 reviews

Top Industries

Financial Services Firm

14%

Manufacturing Company

10%

Computer Software Company

Retailer

Computer Software Company

11%

Manufacturing Company

Comms Service Provider

Financial Services Firm

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Munirathnakumar Si
Senior Principal Cyber Security Consultant - Cloud and Container at Standard Chartered Bank
There are no specific use cases associated with the product. For my personal use, I installed EDB Postgres Advanced...
Read full review of EDB Postgres Advanced Server »
Raghu Suthapalli
Associate Technical Architect at CES
The tool helps us to create dashboards.
Read full review of EDB Postgres Enterprise Manager »
BharathKumar2
Database Administrator at Cartrack
We are using EDB Postgres Replication Server for replicating many servers, such as single servers and various standby...
Read full review of EDB Postgres Replication Server »

Review 1 of 3

Gegax Robert
Senior Software Engineer at Ford Motor Company
Veeam Backup for AWS has been a game changer for my organization. Since the first day of implementation until now, I...
Read full review of Veeam Backup for AWS »
JitendraSadaye
Associate Technical Specialist at a consultancy
Backup and restore is what I am mainly using Veeam Data Platform for nowadays.
Read full review of Veeam Data Platform »
Thushara Bandara
Software Engineer at JKIT
I use Veeam Backup for Google Cloud for backup technology and ensuring reliable solutions for our data protection...
Read full review of Veeam Backup for Google Cloud »
Charles Daou
Senior system Engineer at Soft Flow
We primarily use the solution as a cloud-backed application machine for storage-related tasks.
Read full review of Veeam Cloud Connect [EOL] »
Mehmet Aksoy
System Administrator at Aksoy
I use Veeam Kasten for Kubernetes only for backup of shop floor PCs. The effectiveness of Veeam Kasten for Kubernetes...
Read full review of Veeam Kasten for Kubernetes »

Review 1 of 5

Customer Service

BharathKumar2
Database Administrator at Cartrack
The support from EDB Postgres Replication Server has been very good.
Read full review of EDB Postgres Replication Server »
Munirathnakumar Si
Senior Principal Cyber Security Consultant - Cloud and Container at Standard Chartered Bank
As it is an open-source product, I did not get any technical support.
Read full review of EDB Postgres Advanced Server »
Laksiri Bala
DB Architect / Consultant at Virtusa Global
Their technical support is quite good. Even for installation issues, support is readily available and competent.
Read full review of EDB Postgres Advanced Server »
Anonymous User
Software Engineer at a computer software company
We didn't get any support and used Google to search about issues.
Read full review of EDB Postgres Advanced Server »
Gopi_P
Data Engineer at a consultancy
The documentation is excellent. It covers everything you need to know, including how the features work and how to set...
Read full review of EDB Postgres Advanced Server »
Anonymous User
Director of IT Maintenance Department at a financial services firm
We have contacted technical support in the past, but it is mostly if we need some additional information about things...
Read full review of EDB Postgres Advanced Server »
Anonymous User
Enterprise Programmes Architect at a logistics company
We are one of the largest corporations in the world so our exectation and support given was extremely high. Would...
Read full review of EDB Postgres Advanced Server »
Yemi Dalley
Software Engineering Manager at a tech vendor
I haven't used EDB Postgres Advanced Server technical support.
Read full review of EDB Postgres Advanced Server »
Anonymous User
Senior Manager Global Database Services at a manufacturing company
I do not have any direct contact with technical support.
Read full review of EDB Postgres Advanced Server »
Anonymous User
Student at a university
Postgres has excellent documentation, which is very comprehensive and includes diagrammatic representations and...
Read full review of EDB Postgres Advanced Server »

Review 1 of 10

Raju Koirala
System Engineer at Leads Innovation
Based on the communication that I have had with my peers, my understanding is that the support we have had from Veeam...
Read full review of Veeam Data Platform »
MOHAMEDTALIB
Director at NVIT
Veeam provides decent customer service.
Read full review of Veeam Data Platform »
Emthias Abdul Salam
Technical Manager at Emirates Business Machines (EBM)
Technical support, particularly from the region where the connection is established, may be somewhat lacking. While...
Read full review of Veeam Data Platform »
Muhammad Ibtehaj
Senior Technical Pre-Sales Manager at Arcana Info
We have salespeople and technical people we can call or email. If we have a question, usually in the first tier it...
Read full review of Veeam Data Cloud for Microsoft 365 »
Federico Borja
Field Engineer at Logicalis
I personally haven't requested any support, but my coworker has and says it's good.
Read full review of Veeam Data Platform »
Anonymous User
Solutions Architect at a comms service provider
The customer service and support are very good. It's one of Veeam's key distinguishing points. So long as you...
Read full review of Veeam Data Platform »
Wai Loh
Solutions Architect at Computer Land Malaysia
The solution's technical support is satisfactory. I rate the technical support an eight out of ten.
Read full review of Veeam Data Platform »
Stephan Warreyn
GF at Innopact GmbH
Their technical support is great. You get a response within one hour, even in the evening or night.
Read full review of Veeam Data Platform »
Shay Hyams
Pre-sales Engineer at Dorcom
Veaam technical support, from my perspective, is one of the best technical support I've ever engaged with.
Read full review of Veeam Data Cloud for Microsoft 365 »
Anonymous User
Technical Marketing Manager at a tech vendor
Customer Service: Customer service is pretty good. I would give them a rating of 7/10. Technical Support: I never had...
Read full review of Veeam Data Platform »
Anonymous User
IT ADS Section Manger
Customer Service: Acceptable Technical Support: Acceptable
Read full review of Veeam Data Platform »
Anonymous User
IT Director at a wholesaler/distributor
I don't have any issues with their technical support.
Read full review of Veeam Data Platform »
Ahmad Dhamiri Muhammad Farhan
System Engineer at HeiTech Padu Berhad
At times, my company contacts the solution's technical support. My company's support for Veeam ONE is similar to the...
Read full review of Veeam Data Platform »
Anonymous User
Datacenter Core Infrastructure
Customer Service: In all the cases where I had to contact Veeam customer service, a solution was delivered within a...
Read full review of Veeam Data Platform »
Anonymous User
Delivery manager at a computer software company
There is no technical support needed.
Read full review of Veeam Data Cloud for Microsoft 365 »
Anonymous User
Technical Presales Consultant/ Engineer at a tech vendor
The support provided by Veeam Backup & Replication is truly exceptional and highly responsive. Whenever I encounter...
Read full review of Veeam Data Platform »
Anonymous User
Virtualization Specialist at InterLAN S.A.S.
Customer Service: In Latin America (my area) it could be better. Technical Support: Great service. I only use the web...
Read full review of Veeam Data Platform »
Anonymous User
Director of IT Operations and Infrastructure at a insurance company
We have contacted the support and they are very good.
Read full review of Veeam Data Platform »
Mahendra Panchotiya
IT Lead at Meditab Software, Inc.
My experience with Veeam's support for Veeam Backup for AWS is very good; they sometimes provide a KB number for us...
Read full review of Veeam Backup for AWS »
Anonymous User
System Administrator at a university
Customer Service: I don't have any experience as I've never needed to contact them. Technical Support: I don't have...
Read full review of Veeam Data Platform »
Anonymous User
System Engineer at a healthcare company
Customer Service: It's excellent. Technical Support: It's just below excellent.
Read full review of Veeam Data Platform »
Enayat Galsulkar
Senior Information Security Consultant at Future Telecom
Customer support should be improved.
Read full review of Veeam Data Platform »
Dieudonne Nsabimana
Presales Solutions Architect at Win S.A.
The technical support services have always been good.
Read full review of Veeam Data Platform »
Anonymous User
Solutions Architect at a tech services company
The technical support from Veeam is quite helpful. They have a capable team.
Read full review of Veeam Data Platform »
Eric Formiga
CTO at NWI Telecom
I have never used their technical support.
Read full review of Veeam Data Platform »
Anonymous User
Senior Implementation Engineer at a tech services company
The level of technical support depends on the agreement.
Read full review of Veeam Data Platform »
Anonymous User
Technical Presales Consultant/ Engineer at a tech vendor
Technical support is amazing. They're quick to respond and accurate in terms of the support that's provided. You...
Read full review of Veeam Agent for Microsoft Windows [EOL] »
Anonymous User
System Engineer at a tech services company
Their technical support is great.
Read full review of Veeam Cloud Connect [EOL] »
Anonymous User
Senior IT Engineer at a tech services company
I would rate support 7/10.
Read full review of Veeam Data Platform »
Anonymous User
Business Development Consultant at a tech vendor
There is room for improvement. However, when compared to other products, the support is on the good side.
Read full review of Veeam Data Platform »

Review 1 of 30

Technical Support

No Data Available

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