Compare erwin by Quest vs Planview

erwin by Quest

Based on 79 reviews.

Planview

Based on 143 reviews.

Latest Research

Buyer's Guide

Planview Portfolios vs. erwin Evolve by Quest

June 2025

Planview Portfolios vs. erwin Evolve by Quest

Updated: June 2025

Buyer's Guide

Planview Portfolios vs. erwin Evolve by Quest

June 2025

erwin Evolve by Quest vs. Planview Portfolios

Updated: June 2025

Sample Customers

erwin Evolve by Quest

AT&T, Bank of America, Chevron, Duke University, ESPN, Fidelity, GE, JP Morgan Chase, KPMG, McGraw Hill, NASA, Pfizer, Royal Bank of Scotland, Teradata, Union Pacific, Vodafone, Wells Fargo.

erwin Data Modeler by Quest

Premera, America Honda Motors, Aetna, Kaiser Permanente, Dental Dental Cali, Cigna, Staples

Planview Portfolios

UPS, NatWest, Ingram Micro, Canadian Tire, Viessmann, Volvo, NASCO, UNESCO

Planview Barometer

Ethias

Popular Solutions

erwin Data Modeler by Quest

9 reviews

erwin Evolve by Quest

1 reviews

erwin Data Intelligence by Quest

2 reviews

Planview Portfolios

2 reviews

Planview PPM Pro

0 reviews

Planview Daptiv

0 reviews

Top Industries

Financial Services Firm

17%

Computer Software Company

14%

Government

Manufacturing Company

Financial Services Firm

15%

Computer Software Company

12%

Manufacturing Company

10%

Healthcare Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Andres-Martinez
BI Data Analytics Engineer at Targa Research
We are using it for metadata management.
Read full review of erwin Data Catalog by Quest »
Anthony Woods
Data Architect at a energy/utilities company
I have used Erwin for the last 20 to 30 years. As a data architect, I primarily use the data modelling tool. The...
Read full review of erwin Data Modeler by Quest »
Anonymous User
Senior Director at a retailer
Our primary use case is that we want to enable self-service for different business teams to be able to find different...
Read full review of erwin Data Intelligence by Quest »
Anonymous User
Enterprise Architect at a university

Read full review of Corso Agile Enterprise Architecture [EOL] »

Review 1 of 4

VishalSingh11
Director BPM at a marketing services firm
Planview AdaptiveWork is a PPM tool for project management, timesheets, etc. It is different from other PPM tools....
Read full review of Planview AdaptiveWork »
NipunSri
Senior Consultant Cybersecurity at a consultancy
I work as a security analyst and I am involved in the planning phase for security in project management. My work in...
Read full review of Planview ProjectPlace »
Bobby Ozuna
Planview Portfolio Support Analyst at Thermo Fisher Scientific Inc.
Currently, we're building out a model for managing work for timesheets in Enterprise One, and then syncing that work...
Read full review of Planview Portfolios »
Anonymous User
Director of Operations at a tech services company
Our organization was establishing a new project management office within one of the business divisions that did not...
Read full review of Planview Daptiv »
Anonymous User
Innovation Consultant at a healthcare company
We use it primarily to run what we consider to be focused or open innovation challenges or initiatives. They are...
Read full review of Planview IdeaPlace »

Review 1 of 5

Customer Service

Gil Sabado
Senior Data Architect at a insurance company
The technical support team is fine.
Read full review of erwin Data Modeler by Quest »
Andres-Martinez
BI Data Analytics Engineer at Targa Research
I did not use much tech support. I used it only at the beginning to set it up, and it was good.
Read full review of erwin Data Catalog by Quest »
ScottLawson
Director IT Architecture at QAD
They have a good support department but they are a little lax in the communication area. They always say, "Tell us...
Read full review of erwin Evolve by Quest »
JorgeSanz
Data Governance Senior Advisor at Abu Dhabi National Oil Company
When we were working with third-party providers, they were giving very good support.
Read full review of erwin Data Modeler by Quest »
Saswata Mondal
Director Data Science at a media company
The technical support team is pretty prompt. The tier-one support is pretty prompt. We contacted them a couple of...
Read full review of erwin Data Modeler by Quest »
Jose Mejia
ETL Developer at INGENIERIA 21 SAS
They provide good technical documentation.
Read full review of erwin Evolve by Quest »
Anonymous User
Sr. Data Engineer at a healthcare company
The problem is that our issues are related to interfacing erwin Data Modeler with the Hadoop Hive environments. The...
Read full review of erwin Data Modeler by Quest »
Anonymous User
President & CEO at a tech services company
Customer Service: Historically the Erwin product has been primarily sold through channels so we've had little...
Read full review of erwin Evolve by Quest »
Anonymous User
Director of the Division Consulting Business Process and Director of Enterprise Architecture at a tech services company
The people who know how to manage Evolve are Indian, but the company is based in London, so sometimes it can take a...
Read full review of erwin Evolve by Quest »
Pam Rivera
Independent Consultant at a tech consulting company
Over a period of five or 10 years, the few times I've had to go all the way through to erwin, I talked to the same...
Read full review of erwin Data Modeler by Quest »
Anthony Woods
Data Architect at a energy/utilities company
Now that they are with Quest, they are quick to handle issues. Quest is committed to keeping the product robust. I...
Read full review of erwin Data Modeler by Quest »
Jim Marr
Analytics Delivery Manager at DXC
Erwin support is pretty good. We've had our struggles there and I've gone through a lot of tickets. I'd rate them an...
Read full review of erwin Data Intelligence by Quest »
Anonymous User
Delivery Director at a computer software company
The response time for technical support is slow.
Read full review of erwin Data Intelligence by Quest »
Anonymous User
Project Coordinator at a computer software company
We used their Premier Support and had weekly meetings with them to go over any tickets. There were two people...
Read full review of erwin Data Intelligence by Quest »
Ruby Perle
Senior Data Architect at a financial services firm
Their tech support is adequate. It's easy to elevate an issue if I run into support personnel who aren't capable of...
Read full review of erwin Data Modeler by Quest »
Anonymous User
Senior Data Warehouse Architect at a financial services firm
I have interacted with erwin's technical support lately regarding the server version and they have been very...
Read full review of erwin Data Modeler by Quest »
Manoj Narayanan
Practice Director - Digital & Analytics Practice at HCL Technologies
We are Alliance partners, so whenever we go to clients and there are specific instances where we lack thorough...
Read full review of erwin Data Intelligence by Quest »
Anonymous User
Enterprise Architect at a aerospace/defense firm
The support personnel are fantastic. Just the other day I was on the phone again with one of the support personnel...
Read full review of erwin Evolve by Quest »
Anonymous User
Senior Solution Architect at a pharma/biotech company
I rate erwin's support a nine out of ten.
Read full review of erwin Data Intelligence by Quest »
Anonymous User
Data Program Manager at a non-tech company
Their support is very good. They have very good technical expertise of the product.
Read full review of erwin Data Intelligence by Quest »
Anonymous User
Software Engineer Staff at a manufacturing company
Their technical support is very good.
Read full review of erwin Data Modeler by Quest »
Anonymous User
Solution Architect at a pharma/biotech company
We have used the technical support several times. It's really different based on the complexity of the task. Usually,...
Read full review of erwin Data Intelligence by Quest »
Tomasz Zagubin
Analyst at Roche
I rate erwin's support a five out of ten based on the one experience I had with them. I haven't interacted with...
Read full review of erwin Data Intelligence by Quest »
Anonymous User
Senior Project Manager at a tech services company
The support is okay and I am satisfied with it. However, it's a little slower getting support for the role that I'm...
Read full review of erwin Data Modeler by Quest »
Anonymous User
Architect at a insurance company
We have some open tickets with them from time to time. They have definitely promptly responded and provided...
Read full review of erwin Data Intelligence by Quest »
George Halkias
Technology Manager at a pharma/biotech company
Technical support has been pretty good. We've had licensing issues. There have also been some bugs that have been...
Read full review of erwin Data Modeler by Quest »
Jose Luis Leon
Data Management & Automation Manager at a consultancy
I like their technical support. They try very hard to solve the problem. They are not supporting old versions of some...
Read full review of erwin Data Modeler by Quest »
Anonymous User
Release Train Engineer (RTE) at a pharma/biotech company
We have Premier Support, which provides us with quick access to the support team. However, it does not accelerate the...
Read full review of erwin Data Intelligence by Quest »
Anonymous User
Global Enterprise Architect and Catalogue of Business Solutions Manager at a recruiting/HR firm
There is the willingness to really support the customer. However, it can be improved to become more efficient....
Read full review of erwin Evolve by Quest »
Anonymous User
Works at a insurance company
erwin's technical support was great. They got right back to us when we had any questions.
Read full review of erwin Data Intelligence by Quest »

Review 1 of 30

Eduardo Maya
PMO at Hoteles City Express
We have a connection-related problem. We have been asking them for a solution for about two months, but we still...
Read full review of Planview ProjectPlace »
NipunSri
Senior Consultant Cybersecurity at a consultancy
The technical support is excellent. If something happens then they respond quickly. They have a very supportive team....
Read full review of Planview ProjectPlace »
EduardoMaya
Project Office Manager at Hoteles City Express
Customer support sometimes takes a lot of time, but otherwise they do great. It is necessary to have some support...
Read full review of Planview Portfolios »
Anonymous User
Manufacturing Manager, Capital COE at a manufacturing company
We meet with our Planview representative once a week. If we have any questions, we just ask her, then she gets us the...
Read full review of Planview AgilePlace »
Anonymous User
Vice President, PMO Portfolio Management at a insurance company
I do use technical support. At the moment, I have to. Most of the time, they're knowledgeable. They tend to be...
Read full review of Planview Portfolios »
Derrick Johnson
Application Analyst at a non-profit
The technical support was good. They responded pretty quickly and they were able to fix both our production and our...
Read full review of Planview AgilePlace »
Anonymous User
Sr PPM Service Manager at a pharma/biotech company
Overall, the technical support has good people who are knowledgeable. They are a little overworked. At least, they...
Read full review of Planview Portfolios »
Beth Noser
Applications Analyst at University of Kansas Medical Center
I have found their technical support to be helpful. I have opened a few cases with them and they've been very...
Read full review of Planview AgilePlace »
JackCaine
Agile Delivery Lead at Eliassen
I haven't contacted technical support because the product is stable, and I am not an administrator.
Read full review of Planview AgilePlace »
David Yau
Content Strategy Operstions Lead at Dell EMC
Tech support is one of their strongest points. If you escalate any issues in terms of functionality or usability with...
Read full review of Planview AdaptiveWork »
BrianHarlin
R&D Project Management Coach at Johnsonville Sausage
The technical support has been pretty good. My technical team would be able to talk more to that than myself....
Read full review of Planview Portfolios »
Anonymous User
Manager, PM Tools at a logistics company
We have used the professional services for the integrations. Their support is good except when the applications don't...
Read full review of Planview Portfolios »
Mike
Senior Project Manager at a healthcare company
What we've used of their technical support has been good. We hit some technical issues with an API that we utilize...
Read full review of Planview PPM Pro »
MichaelHavison
Director at Parkview Health
I've been in this industry for 30 years. It is extremely responsive, not only from a time frame of responsiveness,...
Read full review of Planview PPM Pro »
ManishSrivastana
Project Manager at New Orleans Convention Center
I don't directly deal with the technical support because I'm a super users. We have an admin team for PPM Pro. They...
Read full review of Planview PPM Pro »
Anonymous User
Cybersecurity Program Manager at a pharma/biotech company
I contacted customer support because I had some issues with the Slide Publisher. I contacted the community expert and...
Read full review of Planview AdaptiveWork »
Anonymous User
Program Manager at a energy/utilities company
I would say that up until about a month ago, I was very pleased with the assistance. Then I got a new person on...
Read full review of Planview ProjectPlace »
Anonymous User
Sr PPM Administrator
The technical support is very good. I've never had an issue with them. They answer their tickets right away and...
Read full review of Planview Portfolios »
Anonymous User
Senior Director at a pharma/biotech company
Technical support is fair. Some people are very talented and very knowledgeable but others are not. They're generally...
Read full review of Planview Portfolios »
Keith Kennedy
Project Administrator at Texas Mutual Insurance Company
Technical support is very good if they know what's going on. The reason I say that is because we have introduced a...
Read full review of Planview Portfolios »
Anonymous User
Director of Project Management at a tech services company
The technical support is excellent. They are knowledgeable and quick to resolve issues. The only issue I have is with...
Read full review of Planview PPM Pro »
Anonymous User
Associate Director, PPM Governance & Operations at a pharma/biotech company
There are people on my team in my organization who work with the technical team. I do not usually work with the...
Read full review of Planview Portfolios »
Stephen Budd
PMO Manager at a energy/utilities company
Technical support is excellent. We've had some issues that have been dealt with very efficiently. There's a very...
Read full review of Planview PPM Pro »
Rohan Sankhe
Business Consultant at a financial services firm
The technical support is really good and very prompt. It's quite impressive compared to our experience with other...
Read full review of Planview AgilePlace »
Lavanya Jaganathan
IT Portfolio Management Senior Consultant at CNA Insurance
Initially, it was challenging but most recently its been great. I've been in one of the few sessions that we had with...
Read full review of Planview Portfolios »
KrishnaMohandos
Director PMO at Sephora USA
We have had both ups and downs with the support. We have been with Planview for three years. We have the new...
Read full review of Planview PPM Pro »
Anonymous User
Lead Intellectual Property Engineer at a manufacturing company
The technical support is very good.
Read full review of Planview IdeaPlace »
NarendernathMiriyala
Sr Information Technology Supervisor at Solar Turbines
The support is good. There are some good people there. My frustration is that there is so much turnover at Planview....
Read full review of Planview Portfolios »
John Atherton
Client Support and Portfolio Management at British Columbia Lottery Corp
We find the platform to be very stable. The few times we've had to contact them have usually been after they had done...
Read full review of Planview PPM Pro »
KashifKhan
IT Project Director at UT MD Anderson
The technical support is pretty good. We have opened up many cases with Planview which get addressed in a timely...
Read full review of Planview Portfolios »

Review 1 of 30

Technical Support

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