Compare HashiCorp vs IBM

HashiCorp

Based on 74 reviews.

IBM

Based on 3275 reviews.

Overview

Information Not Available

International Business Machines Corporation is an American multinational technology and consulting corporation, with headquarters in Armonk, New York. IBM manufactures and markets computer hardware, middleware and software, and offers infrastructure, hosting and consulting services in areas ranging from mainframe computers to nanotechnology. The company originated in 1911 as the Computing-Tabulating-Recording Company through a merger of the Tabulating Machine Company, the International Time Recording Company, and the Computing Scale Company.

Sample Customers

Popular Solutions

HashiCorp Terraform

18 reviews

HashiCorp Vault

8 reviews

HashiCorp Cloud Platform (HCP)

4 reviews

IBM Security QRadar

19 reviews

IBM Turbonomic

10 reviews

IBM MQ

17 reviews

Top Industries

Financial Services Firm

19%

Computer Software Company

13%

Manufacturing Company

Government

Financial Services Firm

19%

Computer Software Company

11%

Manufacturing Company

Educational Organization

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Eugene Paden
CTO at a computer software company
I use it to deploy our Kubernetes clusters and Boomi as well. I can run Boomi by itself and not worry about Terraform...
Read full review of HashiCorp Terraform »
Anand-Awasthi
Cloud Solutions Architect at IBM
The main use cases for HashiCorp Vault are dynamic secrets and certificate management, which provide security, such...
Read full review of HashiCorp Vault »
Zeeshan Akhtar
Full stack developer at a tech vendor
Our organization has a microservices architecture with different microservices based on business domains. We've been...
Read full review of HashiCorp Nomad »
SravaniVelagapudi
DevOps Engineer at a financial services firm
We use HashiCorp Cloud Platform (HCP) ( /products/hashicorp-cloud-platform-hcp-reviews ) Terraform (...
Read full review of HashiCorp Cloud Platform (HCP) »
Manjunath Reddy
Senior Customer Architect at a computer software company
I use the solution for service discovery and orchestration. We have a lot of microservices architecture.
Read full review of HashiCorp Consul »

Review 1 of 5

OmarIsmail1
Infrastructure Technical Specialist II at Clicks Group
The typical use case for IBM Spectrum Computing is that it's an all-rounder. It can be used in various scenarios,...
Read full review of IBM Spectrum Computing »
Emirhan Guven
Team Leader, Software Development at a manufacturing company
I am a developer specializing in IBM App Connect. We have a customer interested in comparing ESB tools, such as...
Read full review of IBM App Connect »
Sherpard Muzuva
Senior Technical Manager- IBM Enterprise Systems at SYSTEMS INTEGRATED LTD (SYMPHONY)
The main advantages of IBM Db2 Warehouse become apparent when dealing with business intelligence applications. I...
Read full review of IBM Db2 Warehouse »
Gustavo Rosello
Technological Infrastructure Manager at Mercado Argentino de Valores S.A.
Our budget at this moment is for IBM System Storage DS5000 Series, and even though I always prefer the top tools, it...
Read full review of IBM System Storage DS5000 Series »
Shoichiro Takeshita
Chief Architect at NEUSOFT JAPAN
IBM FileNet is used for data management as well as process management, and it is being used for pre-underwriting....
Read full review of IBM FileNet »

Review 1 of 5

Customer Service

Zeeshan Akhtar
Full stack developer at a tech vendor
I haven't personally interacted with HashiCorp's technical support team.
Read full review of HashiCorp Nomad »
KishoreKumar1
Architect at Accenture
The product's technical support is good.
Read full review of HashiCorp Vault »
UsmanAhmad
Principal DevOps Engineer at 10Pearls.
I was facing some issues, but I didn't approach them because I just read the Terraform documentation and the...
Read full review of HashiCorp Terraform »
Olajide Olusegun
Network Team Lead at Atlas Security
I did not use the technical support from the vendor.
Read full review of HashiCorp Terraform »
Eryk Lawyd
Tech Lead DevSecOps at Letsbank
Their customer support is the worst. I opened a ticket, and I never got an answer, and the community does not listen...
Read full review of HashiCorp Terraform »
Dima Dorofeyev
Senior DevOps/Build Engineer at Dataart
Some responses are very long, and some needed features take a lot of time.
Read full review of HashiCorp Terraform »
Kerrigon Isaacs
Security Engineer at a computer software company
I have not contacted technical support.
Read full review of HashiCorp Consul »
Maxim-Chepukov
DevOps Engineer at IOTANS
I have not used the technical support from HashiCorp Terraform.
Read full review of HashiCorp Terraform »
Mohammed Fareed
Azure DevOps Lead at DXC Technology
I rate HashiCorp seven out of 10 for technical support.
Read full review of HashiCorp Terraform »
Rakib Mahmood
Chief Technology and Strategy Officer at The White House
HashiCorp provides very good documentation so we haven't needed to contact technical support. They also have GitHub...
Read full review of HashiCorp Terraform »
Stephen Adeniyi
Kubernetes Consultant, Cloud Architect at a computer software company
Terraform is an open-source product, so we rely on documentation. I rate the Terraform documentation five out of 10....
Read full review of HashiCorp Terraform »
Marek Kubovic
Cloud and DevOps Architect at a tech services company
I have not contacted technical support.
Read full review of HashiCorp Terraform »
PradeepEppalli
Cloud & DevOps Architect at Accenture
It would be great to have faster resolution of instances where there are bugs in the system.
Read full review of HashiCorp Terraform »
Asad Rizvi
Senior Software Engineer at a retailer
I have not contacted support.
Read full review of HashiCorp Terraform »
Phanindra Sangers
Associate DevOps Engineer at a computer software company
The feedback provided by the technical support team doesn't resolve the issue.
Read full review of HashiCorp Consul »
Ruwan Senarathne
Technical Lead at Fortude.co
We went with the opensource version, so we did not get enterprise support.
Read full review of HashiCorp Vault »
Chendrayan Venkatesan
Cloud Automation Engineer at Shell
Technical support is offered by HashiCorp, but we can't call HashiCorp for technical support because we don't...
Read full review of HashiCorp Terraform »
Satty
Cloud Solutions Architect
Because I am using the open-source version, I have not contacted technical support.
Read full review of HashiCorp Vault »
Anonymous User
Azure DevOps Engineer at a consultancy
I've contacted the support team a few times when getting errors.
Read full review of HashiCorp Terraform »
Anonymous User
Project Manager at a comms service provider
I never needed to contact their technical support. We were a potential client, and they were setting up meetings, and...
Read full review of HashiCorp Vault »
BernardParinas
Consultant at Accenture
I've never used an enterprise setup, so my experience is with the open-source HashiCorp Vault. I don't maintain it; I...
Read full review of HashiCorp Vault »
OmerMizrahi
DevOps Engineer at BioCatch
I haven't needed to contact their technical support.
Read full review of HashiCorp Terraform »
Akshay Sarode
DevOps Engneer at SCL IT Technologies Pvt Ltd
I have not faced any significant issues that required me to contact support, however, they provide mail IDs, a...
Read full review of HashiCorp Terraform »
Anonymous User
Executive Vice PresidentExecutive at a government
I have not contacted technical support. I have not needed it.
Read full review of HashiCorp Terraform »
Mohamed Anees
Lead DevOps Engineer at Etisalat
I have never contacted HashiCorp support directly because, so far, I haven't had to.
Read full review of HashiCorp Vault »
Anonymous User
Cloud Architect at a tech vendor
Whenever we face any issues, we escalate it to HashiCorp technical support, and we get that support. We have regular...
Read full review of HashiCorp Terraform »
SravaniVelagapudi
DevOps Engineer at a financial services firm
We have not used support from HashiCorp Cloud Platform (HCP). Documentation is good but can be more descriptive for...
Read full review of HashiCorp Cloud Platform (HCP) »
Anonymous User
Sr. MTS Software Engineer at a financial services firm
We have never used their technical support.
Read full review of HashiCorp Terraform »
Govinda Raju
AWS Engineer at Unemployed
My company employs seniors with extensive experience for complicated issues, but I have not escalated any questions...
Read full review of HashiCorp Terraform »
ManishKumar10
Cloud Architect
We didn't deal too much with technical support. Largely, we would do any repairs by looking at the documentation on...
Read full review of HashiCorp Vault »

Review 1 of 30

Olawale Ayuba
Head Management GRC and Privacy Solution at a tech consulting company
Getting a response is challenging.
Read full review of IBM OpenPages »
Ajith Kandaramage
IT Operation Engineer at HNB
IBM's technical support is all right.
Read full review of IBM XIV »
SimonHiggins
Mainframe Technical Manager/Service Integration Lead at Saudi Business Machines
IBM technical support is pretty good. We haven't had issues with them from the operating system, from the KICKS, from...
Read full review of IBM Db2 Database »
John Pakledinaz
IT Manager at Andres Medical Billing, Ltd.
The technical support is difficult and expensive.
Read full review of IBM Datacap »
Anonymous User
Deputy Chief Technology Officer at a comms service provider
We've dealt with technical support in the past and we were satisfied with their level of service. However, we no...
Read full review of IBM FlashSystem »
António Xavier
System Administrator at Banco Nacional de Angola
The support from IBM PowerVM is okay. I rate the support from IBM PowerVM a four out of five.
Read full review of IBM PowerVM »
Anonymous User
Director of Engineering at a logistics company
Technical support is great - 90% of the time.
Read full review of IBM SPSS Modeler »
Anonymous User
Lead Consultant at a tech services company
I would rate the technical support at 7/10.
Read full review of IBM Netezza Performance Server »
Anonymous User
Head Of Operations at a financial services firm
The quality of service can vary depending on the level of support for different issues. If it is on an issue with...
Read full review of IBM MQ »
Anonymous User
Sr. Solution Architect at a computer software company
IBM technical support for any product is pretty much the same across the board. I have no complaints. They are okay....
Read full review of IBM MQ »
Anonymous User
Enterprise Architect at a tech services company
We have used technical support. I can't think of any issues with technical support. We've received the support that...
Read full review of IBM MQ »
Kashif-Jamil
CEO at Xcelliti
We've been in touch with technical support and found them to be very helpful. We're satisfied with the level of...
Read full review of IBM DevOps Test UI »
Anonymous User
Senior Manager
We have used support. They are okay. Opening a PMR is a pain in the neck. When you're in a critical event, you don't...
Read full review of IBM MQ »
Sebastian Osterc
Member at CIFAL Argentina
I have not used technical support.
Read full review of IBM Security QRadar »
Anonymous User
Bi Architect at a healthcare company
I would rate their customer service and support at eight out of ten.
Read full review of IBM InfoSphere DataStage »
Anonymous User
Vice President And Global Head Of Alliances And Partnerships at a tech services company
I would give technical support a rating of 10/10. They are fabulous. In fact, they come on site and even help you...
Read full review of IBM Rational Test Virtualization Server »
Anonymous User
Assistant Manager, Systems Admin.
Customer Service: They have been great so far, very attentive. If I have submitted a ticket, I get a response really...
Read full review of IBM Turbonomic »
Anonymous User
CEO & Owner at a tech services company
We don't reach out to IBM support directly. We have a good relationship with a local office and always get help from...
Read full review of IBM SPSS Statistics »
Anonymous User
Lead Software Engineer at a financial services firm
My company does have access to a dedicated IBM support team that supports us when we face issues.
Read full review of IBM InfoSphere Information Server »
GagandeepSingh4
Senior Manager / Senior Data Solutions Architect at McDonald's
From a technical support perspective, IBM is quite supportive, and we have a good relationship with them. The tool is...
Read full review of IBM B2B Integrator »
Anonymous User
ECM Filenet Architect at a insurance company
We use IBM support quite a lot. We have a license with this product, then whenever there are any issues, we always...
Read full review of IBM FileNet »
Andrey Rogov
CEO at a government
They have good technical support. IBM has offices in Ukraine that have knowledgable engineers. They speak Ukrainian.
Read full review of IBM FlashSystem »
Anonymous User
Aix Linux lead
Depends on which technical support you get. With all the different places I've been you really get the Advocate...
Read full review of IBM Power Systems »
Anonymous User
Technical Analyst at a energy/utilities company
I find the Level 1 and Level 2 support spend 80% of the time communicating the same information that I have already...
Read full review of IBM Spectrum Protect »
Ariovaldo Santos
Senior Solution Architect at a tech vendor
Technical support is good.
Read full review of IBM Netezza Performance Server »
DavidPui
Enterprise Architect & Solutions Architect at AIA Australia
I think IBM technical support isn't too bad. IBM support can be a bit slow. Someone should be able to check on the...
Read full review of IBM MQ »
Mpho Morake
Group CEO at Mmusi Group
Technical support is good. If you run into issues, they can always walk you through what they recommend you do and...
Read full review of IBM Engineering Lifecycle Management (ELM) »
GanapathyElumalai
Principal Architect
We've reached out to technical support. I find them good, but not excellent. They aren't very quick to respond.
Read full review of IBM WebSphere Application Server »
Anonymous User
Manager at a university
The technical support is okay. Sometimes, they give the answer but not immediately. At other times, we have to handle...
Read full review of IBM Spectrum Protect »
Anonymous User
Senior Consultant at a tech services company
Customer Service: Good. Technical Support: Good.
Read full review of Vision Solutions Double-Take »

Review 1 of 30

Technical Support

No Data Available

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