Compare Ignite Technologies vs Snowflake Computing

Ignite Technologies

Based on 10 reviews.

Snowflake Computing

Based on 140 reviews.

Latest Research

Buyer's Guide

Infobright DB vs. Snowflake

May 2025

Snowflake vs. Infobright DB

Updated: May 2025

Buyer's Guide

Infobright DB vs. Snowflake

May 2025

Infobright DB vs. Snowflake

Updated: May 2025

Sample Customers

Infobright DB

REZ-1, SonicWALL, IntegriChain, Fuseforward International Inc., Polystar, Live Rail, Mavenir Systems, JDSU Partners, Bango

Snowflake

Accordant Media, Adobe, Kixeye Inc., Revana, SOASTA, White Ops

Popular Solutions

Infobright DB

0 reviews

Snowflake

14 reviews

Snowflake Analytics

29 reviews

Top Industries

Computer Software Company

18%

Financial Services Firm

13%

Insurance Company

Educational Organization

Financial Services Firm

18%

Educational Organization

14%

Computer Software Company

12%

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Snehasish Das
Technology Leader at eTCaaS
I started working with Snowflake when I was with Fidelity Investments around 2016-2017. We used Snowflake on AWS...
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KamleshPant
Senior Software Architect at USEReady
I have to get the data, load it into the warehouse, and analyze it to gain insights from the data.
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Review 1 of 2

Customer Service

Steve Dodge
Senior System Architect - Resiliency Engineering at a comms service provider
The level of technical support was probably about 2/10. While the field rep at Infobright was very enthusiastic,...
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Anonymous User
SR Business Intelligence Developer at a tech services company
The technical support is good enough.
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Anonymous User
Dynamic and creative, leading a business consultancy practice in analytics, business Intelligence, crm and strategy. at a tech services company
The technical support is excellent.
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Anonymous User
Responsabile Area Progetti BI & SYS at a tech services company
I used the Community Edition, so there was no support granted.
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Anonymous User
MySQL DBA at a financial services firm
Customer Service: Customer service was very good and very helpful. Technical Support: I would rate them highly.
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Anonymous User
Big Data & Business Intelligence Expert
Dealing with Infobright Inc. - very good and friendly.
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Anonymous User
Computer Engineer at a financial services firm
I have no information about the technical support.
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Review 1 of 7

Anonymous User
RSA Country Manager at a non-profit
The internal support is really good. They do obviously rely on partners like us to service the client. So it's a good...
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Al Krause
Managing Director at advanced business horizons
Technical support is good, they'll escalate tickets if need be and they'll get engineers on board if that's what's...
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Sanjay Bheemasenarao
Director - Data Engineering expert at Sankir Technologies
It is so easy that I didn't have to look for technical support. Its documentation is amazingly simple.
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AnujJain
AVP Data Engineering at Genpact - Headstrong
Typically, the client will have their own support team. We don't really deal with the support side of things. My...
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Snehasish Das
Technology Leader at eTCaaS
Snowflake's technical support is excellent. During my time at Fidelity, I received great support in migrating data to...
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Divya-Raj
Sr. Consultant cum Assistant Manager & Offshore Lead at Deloitte
I have been in contact with technical support many times and it was awesome. I got great support. Whenever I needed...
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SaurabhSingh4
Data Analyst at Wespath Benefits and Investments
I am highly satisfied with their level of customer service and support. I would rate it nine out of ten.
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Simen Mikkelsen
Senior Data Engineer at ITMatter
I haven't directly contacted the technical support team of the product.
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Paresh_Nayak
Solutions Architect at a financial services firm
The technical support for Snowflake Analytics is excellent based on what I have heard from others. It is responsive,...
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MedhaValvekar
Sr Manager at Cognizant
We've reached out to technical support in the past. In some cases, we were not even able to fetch the data. Or, a...
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Yusuf Arslan
Senior Data Architect at Anadolu Sigorta
Everything works fine, therefore, I haven't had much content with the technical support team.
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Manoj Kambli
Director at Hexaware Technologies Limited
I had connections mostly through my onshore counterpart, who is an ex-Snowflake employee, so we never faced challenges.
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Chris Hastie
Data Lead at InterWorks
The customer service and support team is very useful and strong. They've got support built directly into the...
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Vinoth RajPrabhakaran
Senior Data Architect at Tata Consultancy
The technical support services are good. However, there could be knowledgeable support and faster response.
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Anonymous User
Manager IT BRM/FRM at a manufacturing company
We haven't had any technical contact. All of it has been internal for our organization.
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Anonymous User
Data Analyst at a tech services company
Snowflake’s technical support is good.
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SreenivasanRamanujam
Director -Data Architecture and Engineering at Decision Minds
They have a website where you have to go and raise your tickets. They resolve the ticket, and they are working fine....
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Anonymous User
Architect at a tech vendor
As a premium customer for all these solutions, we have received excellent support overall with no issues encountered...
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Anonymous User
Principal Consultant at a tech services company
I've only contacted technical support a handful of times. I have, however, found them to be very savvy product-wise...
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Suresh Swaminathan
Senior Software Engineer at a financial services firm
Technical support is very, very good. It's a responsive and knowledgable team. We're quite satisfied with the level...
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Anonymous User
Data Architect and ETL Manager at a manufacturing company
So far, technical support has been good.
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Anonymous User
BI Consultant at a tech consulting company
I've never directly dealt with technical support. We do have a direct contact. There are other people who might have....
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Anonymous User
Associate Data Engineer at a outsourcing company
My company is a direct partner of the product. We have a lot of Snowflake experts who can resolve any doubts. Hence,...
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Tom Bruce
Co-founder & Delivery Lead at a tech services company
The support from Snowflake is absolutely great. All kinds of content and things are available to support yourself as...
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MaheshMysore
Manager at SSM VIT Global Solutions
Snowflake technical support is good. At my previous company, they had a customer success officer for critical...
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Anonymous User
director of business operations at a logistics company
I've only used their customer service in one or two instances, and they were very supportive and helpful. The tool is...
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Anonymous User
Data Engineer at Celebal Technologies
We've never been in touch with technical support.
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Veerendra Karnam
General Manager at itcinfotech
They provide very good documentation on implementation design and development perspectives.
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Anonymous User
Data engineer manager at a tech vendor
The technical support for Snowflake Analytics is responsive, and on a scale of one to five, I'm rating support a four.
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Anonymous User
Principal IT Technologist- BI Platform Architect at Medtronic
The technical support of Snowflake is good.
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Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.