Compare ManageEngine vs Martello

ManageEngine

Based on 364 reviews.

Martello

Based on 1 review.

Sample Customers

ManageEngine Applications Manager

Certis Europe, Financial Domain, SaaS Office Suite, On Demand TV, Parliament's IT Systems, Sastra Technologies, UniServity

Savision Live Maps

Municipality of Alphen, Farah Leisure Parks Management LLC, Mail Technology, Austria Card, SMR Automotives

Popular Solutions

ManageEngine ServiceDesk Plus

16 reviews

ManageEngine Endpoint Central

15 reviews

ManageEngine OpManager

11 reviews

Savision Live Maps

0 reviews

Top Industries

Computer Software Company

10%

Financial Services Firm

Manufacturing Company

Government

No Data Available

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Md Abdul Hakim
System Engineer at a tech services company
Overview ManageEngine Log360 serves as a comprehensive log management solution designed to provide organizations with...
Read full review of ManageEngine Log360 »
Mostafiz Miah
Sr. Presales & Technical Lead at a comms service provider
My main use case for ManageEngine ServiceDesk Plus is to record the day-to-day customer requests and incidents or any...
Read full review of ManageEngine ServiceDesk Plus »
Aneesh Mangla
General Consultant at a tech services company
ManageEngine NetFlow Analyzer is an essential piece for anyone who wants to monitor their network because network...
Read full review of ManageEngine NetFlow Analyzer »
Charles A
Deputy Director at a healthcare company
We are using ManageEngine OpManager, password manager, desktops and endpoint management, and the services plus and a...
Read full review of ManageEngine OpManager »
SahilRana
Manager - IT at a financial services firm
We primarily use ManageEngine Endpoint Central for patch management. We still have around 300 servers, all of them...
Read full review of ManageEngine Endpoint Central »

Review 1 of 5

No Data Available

Customer Service

Prashanth Magadi
Principal Engineer at a financial services firm
The customer service is really good. We primarily use email support, and they assist us during various scenarios....
Read full review of ManageEngine ServiceDesk Plus »
Md Abdul Hakim
System Engineer at a tech services company
The support system is very smart. The assigned engineers handle queries effectively and provide clear explanations.
Read full review of ManageEngine PAM360 »
Anil Rao
Vice President Delivery & Operations at a tech services company
Support could be faster.
Read full review of ManageEngine IT Asset Management »
Uche ERONDU
Business Development Manager at a tech services company
We install ManageEngine OpManager and have support engineers who assist the clients. I would rate the technical...
Read full review of ManageEngine OpManager »
Aneesh Mangla
General Consultant at a tech services company
ManageEngine has great support. This is an Indian tool with support teams in Chennai. We operate out of Delhi, and...
Read full review of ManageEngine NetFlow Analyzer »
Prasanthraj PN
Sales Director at a tech company
I am happy with the solution's technical support.
Read full review of ManageEngine PAM360 »
Anonymous User
Senior IT Support Analyst at a healthcare company
We have tickets in to get it fixed but we are not having a lot of luck.
Read full review of ManageEngine Log360 »
Buddhika Subasinghe
Senior Engineer - Network & Security at a tech consulting company
I would give nine points out of ten for ManageEngine OpManager's technical support.
Read full review of ManageEngine OpManager »
Anonymous User
IT Support Specialist at a transportation company
The support for this product could be improved. Their engineers have not yet solved some of our issues.
Read full review of ManageEngine ServiceDesk Plus »
Anonymous User
Administrador Sistemas VMware at a tech services company
We also contacted the support team from the Desktop Central in this case ManageEngine. I don't remember well what was...
Read full review of ManageEngine Desktop Central MSP [EOL] »
Ziyad Moghalis
It manager at a comms service provider
We purchased a year of technical support but did not need it.
Read full review of ManageEngine IT360 »
Anonymous User
Operations and Support Manager at a consultancy
We have had sales support from ManageEngine Desktop Central and they have been very helpful.
Read full review of ManageEngine Endpoint Central »
Belal Shamim
Practice Lead at a tech services company
I have used tech support. I find them helpful, and they give correct advice.
Read full review of ManageEngine Applications Manager »
Andreas Nuelati
System Administrator at a import and exporter
We haven't reached out to technical support. However, they do offer contact and options to arrange meetings. They...
Read full review of ManageEngine ADManager Plus »
Anonymous User
IT Administrator at a retailer
Technical support is good. Not excellent but I can say it's good. We are satisfied.
Read full review of ManageEngine OpManager »
Anonymous User
Technology Manager at a computer software company
The technical support is quite good. Since the solution is simple and easy to use, there is usually less requirement...
Read full review of ManageEngine IT Asset Management »
Anonymous User
IT Manager at a transportation company
The few times we have contacted customer support they have always very quickly solved the problem. Every support...
Read full review of ManageEngine Endpoint Central »
William Cochran
Senior Systems Engineer at a construction company
ManageEngine's tech support is really good. I didn't call them. I just emailed them, and they responded within an hour.
Read full review of ManageEngine ADSelfService Plus »
Anonymous User
IT Infrastructure and Security Manager at a logistics company
I've spoken with technical support in the past. It's a hit and miss, depending on who you speak with support. Some...
Read full review of ManageEngine Endpoint Central »
YassiaSavadogo
Network security architect at a government
The ManageEngine technical support team is very available.
Read full review of ManageEngine OpManager »
AjayJoshi
Executive-Recruitment at a tech vendor
We contacted technical support, but the problem is that they acknowledge it, but they always say that this will be...
Read full review of ManageEngine Applications Manager »
Anonymous User
Product Manager - IT Management Solutions at a reseller
Customer Service: ManageEngine offers a great customer support in the pre-sale phase and even after the sale....
Read full review of ManageEngine Endpoint Central »
Anonymous User
Network Administrator at a government
I had an issue while I was trying to customize a report. I contacted the support and they were very responsive and...
Read full review of ManageEngine EventLog Analyzer »
Anonymous User
Product Manager - IT Management Solutions at a reseller
Excellent.
Read full review of ManageEngine Applications Manager »
Anonymous User
Deputy Manager - Procurement & Sourcing at a tech services company
Technical support is satisfactory.
Read full review of ManageEngine Firewall Analyzer »
Anonymous User
Manager at a tech vendor
The technical support for ManageEngine Applications Manager is good, but there's still room for improvement. As I had...
Read full review of ManageEngine Applications Manager »
Sampath Kumar K
IT infra Admin
Technical support from ManageEngine requires license information, official mail ID, and license status, which is...
Read full review of ManageEngine IT Asset Management »
Rakesh Saini
Head of IT at a computer software company
Their technical support is okay. I have no issues with their technical support.
Read full review of ManageEngine IT Asset Management »
Sachin Nagpal
Project Manager at a non-tech company
We have not needed the technical support but we know it is there if we need it.
Read full review of ManageEngine OpManager »
Anonymous User
IT Systems Manager at a tech services company
The technical support is good but sometimes, there is a slight delay in response.
Read full review of ManageEngine Endpoint Central »

Review 1 of 30

No Data Available

Technical Support

No Data Available

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