Compare ManageEngine vs Segura

ManageEngine

Based on 364 reviews.

Segura

Based on 3 reviews.

Sample Customers

ManageEngine Log360

First Mountain Bank, TRA, Citadel Group, OnPoint Financial Corp, Florida Dept. of Transportation

ManageEngine Key Manager Plus

Sapphire Systems

senhasegura Certificate Management

Liberty Siguros, SulAmerica, DATAPREV, TIM, Telefonica

senhasegura SSH Key Management

Liberty Siguros, SulAmerica, DATAPREV, TIM, Telefonica

senhasegura Behavior Analysis

Liberty Siguros, SulAmerica, DATAPREV, TIM, Telefonica

Popular Solutions

ManageEngine ServiceDesk Plus

16 reviews

ManageEngine Endpoint Central

15 reviews

ManageEngine OpManager

11 reviews

senhasegura Access Management

0 reviews

senhasegura SaaS

1 reviews

senhasegura Session Management

1 reviews

Top Industries

Computer Software Company

10%

Financial Services Firm

Manufacturing Company

Government

Comms Service Provider

13%

Financial Services Firm

10%

Government

Outsourcing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Md Abdul Hakim
System Engineer at a tech services company
Overview ManageEngine Log360 serves as a comprehensive log management solution designed to provide organizations with...
Read full review of ManageEngine Log360 »
Mostafiz Miah
Sr. Presales & Technical Lead at a comms service provider
My main use case for ManageEngine ServiceDesk Plus is to record the day-to-day customer requests and incidents or any...
Read full review of ManageEngine ServiceDesk Plus »
Aneesh Mangla
General Consultant at a tech services company
ManageEngine NetFlow Analyzer is an essential piece for anyone who wants to monitor their network because network...
Read full review of ManageEngine NetFlow Analyzer »
Charles A
Deputy Director at a healthcare company
We are using ManageEngine OpManager, password manager, desktops and endpoint management, and the services plus and a...
Read full review of ManageEngine OpManager »
SahilRana
Manager - IT at a financial services firm
We primarily use ManageEngine Endpoint Central for patch management. We still have around 300 servers, all of them...
Read full review of ManageEngine Endpoint Central »

Review 1 of 5

NasirAkbar
Presales Engineer at a tech services company
I see now that senhasegura Session Management is used for primary purposes.
Read full review of senhasegura Session Management »
Movses Bagheryan
IT Security Consultant at a retailer
I use the solution in my company as a PAM tool. For privileged access management, there are tools like senhasegura...
Read full review of senhasegura SaaS »
Mohanned Wael
Solution Consultant at a tech services company
We use the solution to organize our passwords and manage our credentials without accounts.
Read full review of senhasegura Access Management »

Review 1 of 3

Customer Service

Syed Fahad ALi
System administrator at a manufacturing company
The solution's technical support connects immediately and resolves our queries.
Read full review of ManageEngine Patch Manager Plus »
Sivakumar Murugavel
Head Of IT Infrastructure Network Security and Compliance at a real estate/law firm
We get good support, even though we currently use the basic version. They are responsive. We get good support as of now.
Read full review of ManageEngine ServiceDesk Plus »
MUBDIUL ISLAM
Junior System Engineer at a tech services company
Technical support from ManageEngine is very satisfactory. I would rate it as ten points out of ten.
Read full review of ManageEngine ADManager Plus »
Charles A
Deputy Director at a healthcare company
The support is there. If any issues arise, we contact them, and the ManageEngine team provides the support.
Read full review of ManageEngine Endpoint Central »
Istyak Ahmad
Security specialist at a computer software company
The support for the product is very good. They provided us the link for the product, we started the Windows server,...
Read full review of ManageEngine OpManager »
Burak Karakurt
Consultant at a manufacturing company
Technical support is exceptional in Turkey. Our local support team is a distributor and they offer very good support.
Read full review of ManageEngine Log360 »
Mohamed Wanas
NOC Service Desk Team Lead at a tech services company
Since we are not their premium customers, they don't answer our concerns quickly. It takes some time to get answers...
Read full review of ManageEngine ServiceDesk Plus »
Aaron Dalgleish
Information Technology Consultant at a government
The support from the customer service team is good, they respond on time, and they always seem to be quite...
Read full review of ManageEngine Password Manager Pro »
CarlosPerez7
Director of IT at a healthcare company
The customer service is not as good as it should be. Sometimes they get a little convoluted.
Read full review of ManageEngine ServiceDesk Plus »
Dmytro Petrashchuk
CTO at a tech services company
ManageEngine's technical support team are very helpful and do their best to solve any question. In general, I'm very...
Read full review of ManageEngine ADAudit Plus »
Sankar Bera
Sr. Service Architect at a tech vendor
The information regarding customer service is based on feedback from colleagues, not personal experience.
Read full review of ManageEngine ServiceDesk Plus »
SanjayMishra
General Manager at a transportation company
The solution's technical support is very good. I rate the technical support a seven or eight out of ten.
Read full review of ManageEngine Endpoint Central »
Belal Shamim
Practice Lead at a tech services company
I have used tech support. I find them helpful, and they give correct advice.
Read full review of ManageEngine Applications Manager »
Anonymous User
Director of Information Technology at a aerospace/defense firm
I haven't had very good support from those guys.
Read full review of ManageEngine Log360 »
William Cochran
Senior Systems Engineer at a construction company
When we had to reach out to the solution's technical support, they were happy to work with us, and you can have a...
Read full review of ManageEngine ADAudit Plus »
Anonymous User
Monitoring Observability Specialist at a financial services firm
If you're dealing directly within the technical support team then they are pretty good.
Read full review of ManageEngine Applications Manager »
Letsogile-Baloi
CEO at a comms service provider
ManageEngine has great customer support.
Read full review of ManageEngine Desktop Central MSP [EOL] »
Anonymous User
Cloud Security Administrator at a wellness & fitness company
ManageEngine support is great.
Read full review of ManageEngine Firewall Analyzer »
Alexia Christofi
Managing Director at a tech services company
Their support is very good.
Read full review of ManageEngine SupportCenter Plus »
Jentle Mathew
Sr.Network Engineer at a computer software company
We did not receive adequate support when we had problems during the installation. They take too much time to get it...
Read full review of ManageEngine OpManager »
Anonymous User
Ict Manager at a transportation company
The technical support is good because we are in direct contact with the development team technician in India. I would...
Read full review of ManageEngine Endpoint Central »
Anonymous User
ITSM Engineer at a tech services company
Technical support has been okay. It's good. However, sometimes it takes longer to answers some questions. I want to...
Read full review of ManageEngine ServiceDesk Plus »
Anonymous User
IT Manager at a transportation company
The few times we have contacted customer support they have always very quickly solved the problem. Every support...
Read full review of ManageEngine Endpoint Central »
Anonymous User
Network Manager / Senior Network Engineer at a tech services company
Technical support has been horrible to deal with. It can take days to return your call if they return it at all. When...
Read full review of ManageEngine ServiceDesk Plus »
Anonymous User
Inside sales executive at a tech services company
The solution's customer support service is nice. They provide instant support. If required, they visit the premises...
Read full review of ManageEngine Endpoint Central »
ChiragSehgal
Senior Engineer Network security at a comms service provider
We have had positive experiences with technical support, receiving timely responses and solutions. The support has...
Read full review of ManageEngine ServiceDesk Plus »
Anonymous User
Senior IT Support Analyst at a healthcare company
We have tickets in to get it fixed but we are not having a lot of luck.
Read full review of ManageEngine Log360 »
Anonymous User
Senior IT Manager
The technical support is excellent.
Read full review of ManageEngine Endpoint Central »
Syed Mohammed Wasi
Technical Consultant at a government
Technical support for this solution is fine. However, it is very hard to reach level one. Level two and three are ok,...
Read full review of ManageEngine OpManager »
Anonymous User
Network Technician at a tech services company
Very happy with tech support but would like to see someone there on the weekends.
Read full review of ManageEngine Endpoint Central »

Review 1 of 30

NasirAkbar
Presales Engineer at a tech services company
Support is one of the drawbacks or weak points I have noticed in senhasegura Session Management. I can give a rating...
Read full review of senhasegura Session Management »
Mohanned Wael
Solution Consultant at a tech services company
I had a problem during deployment and had to speak with their technical team. They were very helpful, and one of the...
Read full review of senhasegura Access Management »
Movses Bagheryan
IT Security Consultant at a retailer
The solution's technical support is very responsive and fast. I rate the technical support a nine out of ten.
Read full review of senhasegura SaaS »

Review 1 of 3

Technical Support

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