Compare Mend.io vs Perforce

ACCESS Co Ltd, Risk-AI, Winbond Electronics, Bristol-Myers Squibb Pharmaceutical Research Institute, University of Southern California, Alebra Technologies, SIMULIA, Risk Management Solutions, Brigham Young University, SRD, HRL

Popular Solutions

Mend.io

4 reviews

BlazeMeter

11 reviews

Klocwork

6 reviews

Perfecto

0 reviews

Top Industries

Computer Software Company

14%

Financial Services Firm

13%

Manufacturing Company

12%

Comms Service Provider

Financial Services Firm

13%

Manufacturing Company

12%

Computer Software Company

11%

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

meetharoon
CEO at a computer software company
I have been using Mend.io and no longer work for that company after leaving a few months back. Mend.io has been used...
Read full review of Mend.io »

Review 1 of 1

Priyanshu k
Release Train Engineer at a tech vendor
Perforce Delphix serves as our main solution for continuous compliance, and the intuitive graphical interface...
Read full review of Perforce Delphix »
Daniel Kirschner
Technical Lead, Methods & Tools at a engineering company
We use Helix Core in our software development processes as a configuration management solution. Our typical use cases...
Read full review of Helix Core »
Krishna M Gopalakrishnan
Manager, Quality, Functional Safety, Cybersecurity Embedded Processing at a manufacturing company
I work on tools such as Klocwork, LDRA, as well as Jira and Confluence, focusing more on the software quality...
Read full review of Klocwork »
Anonymous User
Business Development Manager at a tech services company
We use Puppet for automated configuration management, patch management, and general IT operations automation. It is...
Read full review of Perforce Puppet »
Marco Wwrthon
CEO at a comms service provider
The main use for Zend in my last client project was for an API Gateway that is used for alerting and monitoring.
Read full review of Zend »

Review 1 of 5

Customer Service

Kevin Dsouza
Intramural OfficialIntramural at a university
We’ve used technical support in the past. We had some issues with One RPM last month. That was sorted quickly.
Read full review of Mend.io »
Shashidhar Gowda
Program and Portfolio Management at a computer software company
Their pricing is different for many of the solutions we have tried. In Sonatype, especially, the agents are extremely...
Read full review of Mend.io »
meetharoon
CEO at a computer software company
Mend.io offers excellent customer service. They prioritize providing the best experience to large organizations like...
Read full review of Mend.io »
Ben Dyer
Head of Software Engineering at a legal firm
Technical support is good. They're very friendly and want to solve your problems. When they don't know enough...
Read full review of Mend.io »
Jeffrey Harker
System Manager of Cloud Engineering at a performing arts
Technical support is absolutely stellar. They meet with us regularly. I do get complaints about some of my other...
Read full review of Mend.io »
ZvikaRonen
Chief Technology Officer at a tech company
I have used their support, and they were excellent.
Read full review of Mend.io »
meetharoon
CEO at a computer software company
Regarding support, the people who were involved in the commercial side were the direct point of contact with Mend.io,...
Read full review of Mend.io »
Nils Hedström
Architect/Developer at a insurance company
I have not used technical support.
Read full review of Mend.io »
Anonymous User
Works at a tech vendor
Responses are quick; TS works hard to resolve issues quickly.
Read full review of Mend.io »
Anonymous User
Principal Software Architect at a tech services company
I have not had experience with customer support.
Read full review of Mend.io »
Sonal Moon
Product Security Architect at a tech vendor
All levels of their support have very good technical knowledge. They know their tool better than us, so when we...
Read full review of Mend.io »
Anonymous User
IT Service Manager at a wholesaler/distributor
I'm delighted with the technical support, especially as someone involved in the deployment. Technical support has...
Read full review of Mend.io »
Anonymous User
VP at a tech vendor
I will rate the technical support from Mend.io tech support around a 6.5, but I have noticed that the speed to...
Read full review of Mend.io »
Anonymous User
Business Process Analyst at a financial services firm
They were quite responsive, but in the end, they couldn't help with anything to make it work. For any feature...
Read full review of Mend.io »
Anonymous User
Co Founder at a consumer goods company
We had a problem with a new library that their engine didn't process. I wrote them an email and got a response within...
Read full review of Mend.io »
Anonymous User
VP R&D at a computer software company
Technical support is the best I’ve ever worked with. They really take seriously customers' requests (and we sent over...
Read full review of Mend.io »
Anonymous User
Senior Lead Software Engineer at a tech services company
I did not have any contact with the technical support. I did not have any issues in the time that I used this solution.
Read full review of Mend.io »
Anonymous User
Release Engineer at a tech vendor
Customer Service: A nine out of 10. They are really reactive when we have a question. Technical Support: A nine out...
Read full review of Mend.io »
Kieran Whelan
Principal Security Engineer at a computer software company
I rate Mend's support a nine out of ten. On the CVE main page, Mend points out the vulnerability and directs us to...
Read full review of Mend.io »
Anonymous User
Director at a media company
Eight out of 10. Always responsive.
Read full review of Mend.io »
Daniel Hall
Technical Architect at a energy/utilities company
I haven't needed to engage with technical support for this solution.
Read full review of Mend.io »
Anonymous User
Head of Department for Software Engineering and Integration
We have tech calls with WhiteSource on a regular basis, about every four weeks. The customer success manager, who is...
Read full review of Mend.io »
Anonymous User
Sr. Director, Cloud Operations at a computer software company
Their support is average. Their partner relationship support is a little bit confusing. They haven't really...
Read full review of Mend.io »
Anonymous User
DevOps CI/CD Team Lead at a computer software company
Our account manager is the best!
Read full review of Mend.io »
Anonymous User
Release Manager at a tech vendor
The support is great but I haven't had to use them in a long time. But it's very efficient. I also have a nice...
Read full review of Mend.io »
Anonymous User
VP at a tech vendor
This solution offers good support which we have used multiple times.
Read full review of Mend.io »
AnandHosamani
FOSS Coordinator at a manufacturing company
The technical support is good, although not the best. It could be more customer friendly.
Read full review of Mend.io »
Anonymous User
Sr. Manager at a financial services firm
I rate Mend support eight out of ten. We have a shared channel with support on Slack. Their representatives are there...
Read full review of Mend.io »

Review 1 of 28

Govindaraj Ponnusamy
Automation Architect at a tech consulting company
Whenever we have a doubt about mobile device testing, we just go to the Perfecto site and what we need will be there....
Read full review of Perfecto »
Bharat Malik
Senior Automation Engineer at a financial services firm
The Perfecto technical support is good. We have had to raise multiple tickets for some of the issues that we've...
Read full review of Perfecto »
Sameer Bakshi
Test Specialist at a computer software company
Their technical support is very good. They immediately respond to our queries and try to resolve them in the best way...
Read full review of Perfecto »
Saurav Krishna
Data Engineering and AI Intern at a tech vendor
The support team responds within 24 hours after raising a ticket.
Read full review of Perforce Acana »
AnirbanSarkar
Head - Solution Management Group at a tech services company
Klocwork has a presence in more than forty-eight countries, so technical support is available in over thirty...
Read full review of Klocwork »
Anonymous User
Test Lead at a tech services company
Customer Service: It's been 100%. Technical Support: It's been 100%.
Read full review of Perfecto »
Anonymous User
Embedded Software Developer at a tech services company
The tool has good support for static analysis.
Read full review of Klocwork »
Anonymous User
VP QA Performance Engineer at a financial services firm
I have not used the support from the vendor.
Read full review of BlazeMeter »
Anonymous User
Head of Quality at a comms service provider
The support that we are getting is really valuable. The technical support is top-notch. There is a dedicated person...
Read full review of Perfecto »
Anonymous User
Database and Applications manager at a healthcare company
I believe that Delphix's support team is one of the best around. They are helpful and they don't walk away from a...
Read full review of Perforce Delphix »
Rahul-Sinha
Test Engineer at a consultancy
Customer support is fast.
Read full review of BlazeMeter »
Vikram Katta
AVP at a financial services firm
The technical support is very good. I would give them ten out of ten.
Read full review of BlazeMeter »
Riham Elkomy
Principal Software Engineer at a manufacturing company
Technical support is very good. They are very supportive. In my case, they have been excellent.
Read full review of Klocwork »
Sivanesh Waran
Sr. Software Solution Engineer at Meteonic Innovation Pvt Ltd at a tech services company
Customer Service: Customer service is great. We are getting responses from support within a day. The local support (I...
Read full review of Klocwork »
Saufi Salim
Unix Consultant at a energy/utilities company
My impression of the technical support is very good.
Read full review of Perforce Puppet »
Anonymous User
CTA\Owner at a tech services company
Delphix's technical support is fairly knowledgeable.
Read full review of Perforce Delphix »
Anonymous User
Works
Their support is pretty good and normally gets back to me within one day. One time, instead of the support rep taking...
Read full review of BlazeMeter »
Anonymous User
Development Manager at a comms service provider
We did not use technical support.
Read full review of BlazeMeter »
Daniel Kirschner
Technical Lead, Methods & Tools at a engineering company
The customer service and support are excellent. During a difficult case involving IDP integration, I received an...
Read full review of Helix Core »
Swati P
Deputy Manager Quality Assurance at a manufacturing company
Technical support is quite good. We have a vendor partner in India and they do a good job of supporting us.
Read full review of Klocwork »
Mehmet-Melek
Quality Assurance Engineer at a financial services firm
We encountered a problem when we ran the POC process. We contacted support, the consultant opened a ticket and then...
Read full review of Perforce Delphix »
Real Klocwork User
TMS Product Architect
I haven't had direct contact with technical support.
Read full review of Klocwork »
Anonymous User
SCM administrator at a tech company
Technical support for routine issues and tutoring beginners is absolutely the best. They follow up until you are...
Read full review of Helix Core »
Steve Ybarra
QA Automation Engineer
I rate BlazeMeter support ten out of ten. The BlazeMeter team has been fantastic. Anytime we need something, they're...
Read full review of BlazeMeter »
Priyanshu k
Release Train Engineer at a tech vendor
I rate customer support a perfect 10 out of 10 based on my recent interactions.
Read full review of Perforce Delphix »
Anonymous User
Associate Software Engineer at a financial services firm
We get pretty good response times and I have someone I can contact very quickly if I have a problem.
Read full review of Perfecto »
Anonymous User
Test Manager at a tech company
I would give the technical support a 5/10.
Read full review of BlazeMeter »
Anonymous User
Senior Embedded Software Engineer at a engineering company
Technical support is good (7/10).
Read full review of Klocwork »
Anonymous User
Chief Technology Officer at a insurance company
I rate the technical support a seven out of ten.
Read full review of Helix ALM »
Gururaj-Rao
Integration Supervisor Lead at a manufacturing company
Vendor support is adequate. During the initial phase, there was a need for follow-ups and clarifications, which...
Read full review of Klocwork »

Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.