Compare StarWind vs Veritas

StarWind

Based on 291 reviews.

Veritas

Based on 336 reviews.

Latest Research

Buyer's Guide

StarWind Virtual SAN vs. Veritas Access

June 2026

Veritas Access vs. StarWind Virtual SAN

Updated: June 2026

Buyer's Guide

StarWind Virtual Tape Library vs. Veritas Access Appliance

June 2026

Veritas Access Appliance vs. StarWind Virtual Tape Library

Updated: June 2026

Sample Customers

StarWind Virtual SAN

Baker Tilly BVI, CMS Internet, Board Harpeth Hall School

StarWind HyperConverged Appliance

Sears Home and Franchise Business

StarWind Virtual Tape Library

Volvo, Sony, Samsung, Hitachi

Veritas Backup Exec

Beta Offshore

Veritas NetBackup

Beta Offshore

Veritas NetBackup Appliance

Beta Offshore

Popular Solutions

StarWind Virtual SAN

28 reviews

StarWind HyperConverged Appliance

1 reviews

StarWind Storage Appliance

1 reviews

Veritas NetBackup

7 reviews

Veritas Backup Exec

6 reviews

Veritas NetBackup Appliance

13 reviews

Top Industries

Computer Software Company

11%

Financial Services Firm

11%

Manufacturing Company

Construction Company

Financial Services Firm

12%

Construction Company

10%

Manufacturing Company

Outsourcing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Jccerong Heron
System Engineer at a tech vendor
My main use case for StarWind Virtual SAN is that we use it in a virtual environment with VMware and in another...
Read full review of StarWind Virtual SAN »
Kishore CA
Senior Engineering Assistant at Bharat Electronics Limited
We were looking for the two-node HCA. We found that VMware was also a solution, but it was a bit costlier for us. We...
Read full review of StarWind Storage Appliance »
Anonymous User
DevOps Director at University of Wisconsin Hospital and Clinics
We have been using the product for backups and long-term storage. We had been using physical tape backups for many...
Read full review of StarWind Virtual Tape Library »

Review 1 of 3

Charles Nwaokukwu
Head, Datacenter and IT Enterprise Applications at GTBANK
My main use cases for Veritas Enterprise Vault are for backup of databases and servers. We use it basically for...
Read full review of Veritas Enterprise Vault »
RahulSharma8
Storage Platform Engineer at Expedia Group
Veritas Alta Data Protection's primary use case is to back up S3 buckets and EC2 instances, containers, or mostly...
Read full review of Veritas Alta Data Protection »
SunilPanigrahi
Senior Manager at a logistics company
Veritas NetBackup is successfully used on a virtual platform where we are taking VM backups for almost 88 plus...
Read full review of Veritas NetBackup »
MohamedFekry
Enterprise Architect at vertowave

Read full review of Veritas NetBackup Appliance »
Piyush Khandelwal
Senior Consultant at a financial services firm
We are using Veritas NetBackup IT Analytics on physical infrastructure. We are not using it for any virtual or cloud...
Read full review of Veritas NetBackup IT Analytics »

Review 1 of 5

Customer Service

Igor Beck
IT-Administrator at Milchwerk Jäger GmbH
We always used customer support on any new HCA setup. They do checkups and look over the configuration to make sure...
Read full review of StarWind HyperConverged Appliance »
Balaji Velaga
Consultant at Lenovo India
I rate the technical support a nine out of ten.
Read full review of StarWind Storage Appliance »
A Mizuno
IT Manager at The Children's Foundation
Service technicians are professional, knowledgeable, and very responsive.
Read full review of StarWind Virtual SAN »
Seth Weber
Network & Systems Administrator at Clarion Forest VNA
Customer support is very good! The support rep knew what they were talking about and quickly got back to me with an...
Read full review of StarWind Virtual SAN »
Julian Clarke
Solution Architect at a tech services company
StarWind's technical support capabilities are very good. They're very responsive and very competent. So even in the...
Read full review of StarWind Virtual SAN »
Anonymous User
Works at a tech services company
No issues. They solved our problems, validated our configurations and roadmap, and suggested improvements.
Read full review of StarWind Virtual SAN »
Anonymous User
Director Of Information Technology at Cass County Government
Customer service and support have been great for the little time that we've had to talk to them. They are out of...
Read full review of StarWind Virtual SAN »
Andrew Wolf
Civil Engineer at Crossroad Engineers, P C
Customer service has been excellent. Any questions we have had have been answered quickly.
Read full review of StarWind HyperConverged Appliance »
Justin Graves
IT Supervisor at Area Agency on Aging Region 9, Inc.
The technical support is A+.
Read full review of StarWind Virtual SAN »
Anonymous User
Systems Engineer & Cloud Specialist at myCRECloud | Cloud Application Hosting
Customer service goes above and beyond to help you. I've never dealt with a more capable team in my years of doing IT.
Read full review of StarWind HyperConverged Appliance »
Anonymous User
Works at a computer software company
I have had great experiences with customer service and technical support.
Read full review of StarWind Virtual Tape Library »
Anonymous User
IT Manager at Conestoga
Our experience with customer service and support has been very positive. Sales staff helped us size the appliances we...
Read full review of StarWind HyperConverged Appliance »
Larryb Benedict
IT Administrator at Grand + Benedicts
Customer support is excellent and very responsive.
Read full review of StarWind Virtual SAN »
HuckyBridge
President at EXAG Multimedia
I don't use the solution's technical support. They have good videos.
Read full review of StarWind Storage Appliance »
Anonymous User
Founder at Provectus Networks
What also sets StarWind apart is the support. They have techs that are not just call-routers, but that actually know...
Read full review of StarWind Storage Appliance »
Anonymous User
Works at PPL
Their support team is highly knowledgeable and skilled in assisting customers with any technical issues they may...
Read full review of StarWind Virtual SAN »
Николай Фокин
Works at Cloud4y.ru #1 корпоративный облачный провайдер
We are satisfied by the level of service we got almost six years ago and continue to receive. We were surprised to...
Read full review of StarWind Virtual SAN »
SpShawn
Sysadmin at SUN PEAKS RESORT CORP.
Support exceeds expectations every time we work together. I have always been able to work with the same engineer, and...
Read full review of StarWind HyperConverged Appliance »
Anonymous User
System Admin | Network Engineer | Project Lead at R.K. Black, Inc
Support is prompt and usually, they can meet via Zoom in just a few minutes from the creation of a support...
Read full review of StarWind Virtual SAN »
Anonymous User
Infrastructure Engineer at H. W. Martin (Fencing Contractors) Ltd.
Support is always very helpful and willing to help.
Read full review of StarWind HyperConverged Appliance »
Andrew_Lee
IT Infrastructure Analyst at a retailer
Tech support is very prompt, very friendly. They're knowledgeable. I don't think I have come across anything that...
Read full review of StarWind HyperConverged Appliance »
Kristopher Skully
Systems Administrator at Hospice of the Western Reserve
So far, the little that I've worked with tech support, they seem to be pretty great. We also bought a backup server...
Read full review of StarWind HyperConverged Appliance »
Anonymous User
Director Of Technical Services at D-J Engineering, Inc.
Technical support seems responsive. We've only used them a few times.
Read full review of StarWind Virtual SAN »
Anonymous User
IT Director at SSB Security State Bank
Customer support has been terrific and support has been very knowledgeable and timely. Sometimes, the accent has been...
Read full review of StarWind HyperConverged Appliance »
Dan Reynolds
Director of IT at BLDD ARCHITECTS INC
They offer some of the best customer support I've ever had.
Read full review of StarWind HyperConverged Appliance »
Anonymous User
Company Owner at a insurance company
Technical support is perfect.
Read full review of StarWind Virtual SAN »
Stefanos Evangelou
Cloud Architect at a tech services company
The customer service and sales team have been very responsive and helpful throughout the evaluation of the product.
Read full review of StarWind Virtual SAN »
Bryan Schuler
Network Administrator at MUM Industries
The times that I have called the StarWind ProActive Support, they were immediate and right there. I have had no...
Read full review of StarWind Virtual SAN »
James Ching
Systems Analyst at The Bethany Group
They have the best support I've experienced with any vendor I've worked with up until now. We're still only 2 months...
Read full review of StarWind HyperConverged Appliance »
Anonymous User
Works
Qualified online support specialists are always ready to help.
Read full review of StarWind Virtual SAN »

Review 1 of 30

Daniel Ogola
Cloud Architect at Technology Associates Limited
Support is outsourced through a third-party vendor. I presume they should be excellent. It's a South African company,...
Read full review of Veritas Alta SaaS Protection »
Sarang Nagmote
Deputy Vice President - IT at TransUnion
Customer service has been good so far. I can relate to giving it an eight out of ten.
Read full review of Veritas Backup Exec »
Pramod-Talekar
Sr Service Engineer at a healthcare company
I've contacted support on multiple occasions and have found them to be helpful and responsive. We are satisfied with...
Read full review of Veritas NetBackup Appliance »
Humberto Tahara
Senior Solution Architect Pre-Sales at Invent Cloud Soluções em Tecnologias Ltda
I love Veritas support. I'm Brazilian, and in Brazil, we have a problem because few people speak English. Sometimes,...
Read full review of Veritas Data Insight »
Rizwan Islam
Deputy Director IT at DHA Lahore
I have had no issues with Veritas NetBackup, and because I am not using a very complex environment, when I have had...
Read full review of Veritas NetBackup »
Ahmed Mohsen
Pre-Sales Specliast at Quadratech
Technical support is good. They provide a good response after opening a ticket.
Read full review of Veritas Backup Exec »
Giap Seng Tay
Senior IT Manager at Westports Malaysia Sdn Bhd
Their technical support is excellent.
Read full review of Veritas NetBackup Appliance »
Ahmed Handal
Oracle Technology Manager at MOPCO
I contacted their support once, and the process was slow, which discouraged further contact. I rate the support five...
Read full review of Veritas NetBackup Appliance »
RahulSharma8
Storage Platform Engineer at Expedia Group
Since Veritas Alta Data Protection recently entered the market, it does have limited technical resources for support....
Read full review of Veritas Alta Data Protection »
Ramprasad Yalavarthi
Lead Solutions Architect at a tech vendor
Technical support is good. Our company is a support partner with Veritas.
Read full review of Veritas Backup Exec »
Muksith Thangal
Backup and Storage Specialist at a sports company
I've had vast experience with technical support. Most of the time, I'm pretty happy with their support. I would say...
Read full review of Veritas NetBackup Appliance »
Olivier Mougin
Architecte Backup at a comms service provider
It is important, when we chose a solution, that the customer service/technical support team could help us when we...
Read full review of Veritas NetBackup »
Anonymous User
Senior Solutions Architect at a tech services company
This solution has a very good technical support department that is very responsive.
Read full review of Veritas Backup Exec »
Mir-Ali
Infrastructure Manager - Oracle SCM at a financial services firm
Support is excellent. We found that they were giving proper support. They really work to help you in resolving your...
Read full review of Veritas NetBackup »
Anonymous User
Manager of Infrastructure at a tech services company
Technical support is good. Veritas is good, overall, when it comes to the technical support.
Read full review of Veritas Backup Exec »
Mahdi Bahmani
Solution Architect, IT Consultant at Merdasco - Rayan Merdas Data Prosseccing
Due to sanctions, my customers are often unable to use support from the original companies. I have not had any...
Read full review of Veritas NetBackup Appliance »
Vandy Va
Head Of IT Infrastructure at a financial services firm
We mostly worked with technical support via a portal for customer support. Largely, we've been happy with their level...
Read full review of Veritas Backup Exec »
Anonymous User
System Engineer at a energy/utilities company
It is mostly good. We have BCM, so we have no issues with that. Sometimes, there is a delay in getting support due to...
Read full review of Veritas NetBackup »
Anonymous User
Symantec Business Critical Engineer at a tech services company
NetBackup support isn't great, but it's not the worst, either.
Read full review of Veritas NetBackup »
Anonymous User
Lead Technical Specialist at a tech services company
Technical support depends upon the person who answers the call. If they are in your time region, then you get better...
Read full review of Veritas Backup Exec »
Anonymous User
Linux, Backup and Storage Administrator
10 out of 10.
Read full review of Veritas NetBackup »
Anonymous User
Manager, Infrastructure & Support at a insurance company
The last time we used technical support was when we made a version change. They were fine.
Read full review of Veritas NetBackup »
Anonymous User
Director Of Operations at a tech services company
Technical support is fine. In Turkey, we're able to get support quite easily.
Read full review of Veritas Alta SaaS Protection »
Amin Anwar
Sr. Technical Support Engineer at Veritas Partner
The technical support is good.
Read full review of Veritas NetBackup »
Anonymous User
Solutions Architect at a computer software company
The customer service is good because we deal with business-critical support.
Read full review of Veritas NetBackup Appliance »
John Chege
Solutions Architect at Rigor Systems Limited
The customer support is very poor. I would rate the customer support a four on a scale of one to ten.
Read full review of Veritas NetBackup »
Sammy Githinji
Technical Manager at Rigor Systems Limited
The support for Veritas Alta SaaS Protection rates a nine, with one being room for improvement.
Read full review of Veritas Alta SaaS Protection »
Suman Jha
Manager - Backup & DR Global Infrastructure at TMF Group
The technical support is pretty good. We have reached out for Backup Exec and we have gotten the support that we needed.
Read full review of Veritas Backup Exec »
Anonymous User
Solutions Consultant at a computer software company
Tech support has usually been good when we've had disasters, or we need to do recovery. Support has been good and...
Read full review of Veritas NetBackup Appliance »
Amine Koulali Idrissi
Senior Infrastructure Consultant at FORUM INTERNATIONAL
We were satisfied with the technical support.
Read full review of Veritas NetBackup »

Review 1 of 30

Technical Support

No Data Available

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