We are using ActiveBatch to automate as many of our processes as we can, limiting the amount of time operators are running recurring jobs. Included in that is about 99.5 percent of our nightly cycles. We call a mixture of executables: SSIS jobs, SQL queries, and PowerShell scripts. We also call processes in both PeopleSoft and another third-party package software.
Systems Architect at a insurance company with 201-500 employees
Everything runs automatically from start to finish; we don't have to worry about somebody clicking the wrong button
Pros and Cons
- "Since we are no longer waiting for an operator to see that a job is finished, we have changed our daily cycle from running in eight hours down to about five. We had a third shift-operator retire and that position was never refilled."
- "The central automation hub for scheduling and monitoring brings everything together under a single pane of glass by streamlining everything: It takes less time to run everything, it's less expensive because we no longer have the extra operator running jobs, there is less chance of an operator clicking the wrong button because we run both a test system and production system side by side, and it automatically will send an output where it needs to go in real-time."
- "There are some issues with this version and finding the jobs that it ran. If you're looking at 1,000 different jobs, it shows based on the execution time, not necessarily the run time. So, if there was a constraint waiting, you may be looking for it in the wrong time frame. Plus, with thousands of jobs showing up and the way it pages output jobs, sometimes you end up with multiple pages on the screen, then you have to go through to find the specific job you're looking for. On the opposite side, you can limit the daily activity screen to show only jobs that failed or jobs currently running, which will shrink that back down. However, we have operators who are looking at the whole nightly cycle to make sure everything is there and make sure nothing got blocked or was waiting. Sometimes, they have a hard time finding every item within the list."
- "There are some issues with this version and finding the jobs that it ran. If you're looking at 1,000 different jobs, it shows based on the execution time, not necessarily the run time."
What is our primary use case?
How has it helped my organization?
As an IT department, we do solutions for the entire business and control everything. Our nightly cycles affect everybody in the company, so we do have some jobs that we run in one department, then create output which goes to another department. Based on email distribution lists, we can let anybody in the company know when things run.
We don't really use ActiveBatch for sharing knowledge. It's more for sharing output. We have some processes that run SSRS reports that distribute links to many people across the organization all at once, so they all get the same data fed to them simultaneously.
The most complex process that we run is our nightly cycle, which is made up of about 230 individual jobs triggered based on other jobs completing or files showing up in the system. It integrates a mixture of executables, a third-party policy system called LifePRO, and PeopleSoft. With all the handshaking back and forth between the systems, it allows an operator to start a job at around eight o'clock at night. Then, at around two in the morning, the last job finish with very minimal interaction from the operator, who is more sitting there watching to see if a job fails or not.
The operator used to run a job for our nightly cycles and go off doing something, then they would come back to see if the job was finished. If it was, they would start the next job. With the operator's intervention, this entire process would run for around eight hours. We have managed to streamline that down, because we're no longer waiting for an operator to look for a job completion, to run in about five hours. This allows us to have one nighttime operator instead of two, so we have cut the number of staff at night in half.
Additionally, daytime jobs are what we are starting to focus on now to allow our daytime operators to basically sit there and watch different jobs run. We'll be retraining both the nighttime and daytime operators to do different jobs. For example, with our nighttime operator, while the job is running in the background, she doesn't have to do anything anymore. She has now been tasked with other systems, like upgrading servers, and doing other things that cannot be done when the majority of our staff are in the building. So, not only have we removed half of our nighttime staff, we have repurposed our one person whose there to do both jobs.
Internally, we ran a number of executables. Our operators used to run these jobs all manually and press buttons within our console. Now, all those processes are automated. The operator doesn't do anything. We have a number of reports that just get generated automatically throughout the course of the night or based on their own dependency. The operators used to have to wait for a specific job to finish before they could do all these pieces. Currently, those just automatically trigger on their own. In addition to that, with our financial system, PeopleSoft, we can call any job within it automatically. This is without our operators even opening up the PeopleSoft console. In our LifePRO policy system, we have about 150 jobs that we can call those automatically as well, including some daytime jobs that run processes every five minutes. Instead of having the operator sit there like Homer Simpson pressing a button, these jobs trigger automatically, ensuring that all the data is kept updated in real-time.
It is a system that calls other jobs. Therefore, it will return error codes from those other systems. If it's a job that is truly an ActiveBatch job and doing biomanipulation, it will return error codes. The logs associated with those error codes are usually pretty in-depth to let you know exactly what happened. This prevented problems from becoming fires. We have an email that goes out every day with a list of all the jobs that failed to ensure that we hit every single one and can take care any issues.
We have one job that runs every 30 minutes, handling batch input into our system. If one of those jobs fails, then it keeps the rest of them from working the rest of the day. Then, if one of those fails, the entire team that supports that is notified immediately, giving them the full amount of time to rectify the issue before the next time that process runs. In the past, when this was done manually, we would have to wait for someone to notice that there was an error and then find the right person to deal with it. Now, within 10 seconds, an email has been sent out saying, "There is an issue. Fix it."
For our nightly cycles, we have some cycles that will run from start to finish without a single error because it is controlling when jobs run. It does a lot of clean up before the system starts. Therefore, it knows where certain files are supposed to be and where they are. So, we don't have to worry about somebody clicking the wrong button; everything runs from start to finish.
What is most valuable?
We can control the runtime of files, based on timing, by a file showing up. They can be controlled by an email being sent into the system. We get error codes back. Therefore, we have one centralized location where we can see how jobs are running. We have the ability to notify end users when jobs are finished or if there are problems with jobs. It's a very robust system, which allows for a lot of different functionality.
The system is very easy to use. In a short amount of time, we trained a couple people who have been able to create jobs on their own. For the two people whom I have trained so far, I spent about an hour or two with them. They were able to start creating minor jobs themselves by looking at existing jobs. We gave them minor jobs to work on. Then, within a couple hours, they were able to create jobs and processes that work correctly.
A lot of our processes are jobs that we know run one job after another, along with a hierarchical system, e.g., once this one job finishes, it triggers these three. Then, as soon as those three are done, it triggers a fifth job. The scheduling of those in that format is very easy to do.
You can set up automated controls where as soon as one job finishes, then another one kicks off. You can put in constraints where a job won't start until other situations are met. It's very easy to use.
The console is very easy and flexible to use. Whenever we have come up with something that we wanted to try in ActiveBatch, we have managed to find a solution. When you're calling an application, you can call it through a batch job or script. You can also call the executable directly or through PowerShell. Depending on how it's running and how the security needs to pass through the system, there are many different ways to get the processes to work.
ActiveBatch provides a central automation hub for scheduling and monitoring, bringing everything together under a single pane of glass. There is a daily activity screen within ActiveBatch that shows you every job currently running. You can look in the past and future. I think you can set it all the way up to seven days in the future. So, if you have jobs scheduled to run on a timeframe, then those will show up. It will show everything that is on hold. You can limit it down to show only the stuff that has run in the last hour, if you are trying to deal with a specific problem. You can set the ranges, to say, "Okay, show me between 5:00 and 8:00 PM." It is very easy to use in that regard.
It handles a lot of different business-critical system for us. We have applications that our agents use out on the field which trigger other things that run in the office. Those run every five minutes looking for input to make sure that we can keep things running smoothly. Things that we would have needed to have the operators, or somebody, just running every couple of minutes, we have about a dozen of those run automatically looking for input to keep things running. It also allows our financial system to integrate with all our other systems without anybody having to do the work. Our whole nightly cycle is automated through this. We just did an inventory, and I think we have about 500 unique jobs that we run through ActiveBatch now. These are things that somebody would have had to run manually in the past.
You can keep history of run times, so you can start setting up SLAs on job performance. We have one job setup now where if that job takes more than 15 minutes to run, then it automatically aborts the job, sending an email saying, "This job needs to be looked at, as it's running past its run time."
The have done a pretty good job with the operator interface. There are a number of different screens which can be used to see what is going on. We have chosen the daily activity screen because it gives the most complete view of what's going on: what's finished, what's failed, and what's currently running.
The performance on ActiveBatch has been stellar.
What needs improvement?
There are some issues with this version and finding the jobs that it ran. If you're looking at 1,000 different jobs, it shows based on the execution time, not necessarily the run time. So, if there was a constraint waiting, you may be looking for it in the wrong time frame. Plus, with thousands of jobs showing up and the way it pages output jobs, sometimes you end up with multiple pages on the screen, then you have to go through to find the specific job you're looking for. On the opposite side, you can limit the daily activity screen to show only jobs that failed or jobs currently running, which will shrink that back down. However, we have operators who are looking at the whole nightly cycle to make sure everything is there and make sure nothing got blocked or was waiting. Sometimes, they have a hard time finding every item within the list.
Now, it integrates well with our other solutions. There were some issues initially with getting ActiveBatch to work, but once we found a solution that worked, it was easy to replicate. The initial issues were a mixture of the fact that very few people had done this type of work before, and partly the person we had working on it at the time. We're not sure exactly what the issue was. We actually reached out to ActiveBatch who helped us to get this to work.
It is a very complex application because the code we are trying to connect to was COBOL based and still dealt with INI files. So, we had to trick the system into thinking it was calling the system the exact same way. Once we did, everything worked fine, including getting the error messages back and being able to display them within ActiveBatch.
It was the connection between systems that became complex. Basically, we had to set about a dozen environment variables within a script in ActiveBatch. So, when we called the outside application, all those variables were set and we could understood what it was trying to do. The complexity was on the actual calling of the third-party application. It was not from the ActiveBatch side.
You have to be careful with automation tools. We had one job where the person who initially programmed it created an infinite loop, so it kept triggering itself. It ran for less than a second, so we couldn't stop it.
Buyer's Guide
ActiveBatch by Redwood
October 2026
Learn what your peers think about ActiveBatch by Redwood. Get advice and tips from experienced pros sharing their opinions. Updated: October 2026.
916,956 professionals have used our research since 2012.
For how long have I used the solution?
The company has been using ActiveBatch for about five or six years. I have been using it for about three years.
What do I think about the stability of the solution?
Stability-wise, there is only one function that we have had trouble with. We haven't even reached out to ActiveBatch to try and figure it out because we're trying to figure out what is causing it. There is one DLL within the system that gets the current date, but will just stop working from time to time. The rest of the system is very stable. On occasion, we will have to reboot a server to release some locks on things, but that's once a month where we have to do anything like that.
I maintain all the jobs in production. There is nothing out of the ordinary that needs to be done. It does its own self-cleanup. It also deletes history periodically on its own.
What do I think about the scalability of the solution?
We started with just a few jobs and are right now up to 500 jobs that we run. When adding new things, it allows you to put everything in its own folders, so you can keep track of different parts. You can flag them as part of different systems, if you want. As we have added more things, we have seen no degradation in the performance.
We use it more as an automation tool, so it is just running jobs. In terms of people who go into ActiveBatch to look at it, we have our two daily operators who go in and look how things are running. We do have some jobs that they go in and trigger, because we're still automating the actual execution of these jobs, but they're all still controlled from ActiveBatch. We have a number of programmers, probably about a dozen, who will go into ActiveBatch. Some will tinker around with creating jobs that they need in our test system. Some will go into production to see how their jobs ran, if they're supporting the system. They can go in and see what the end result was, if it came back successful, had a warning, or an error. They can look at the logs to see what the problem was, allowing them to fix the process themselves.
Right now, we don't have any end users going into the system directly. We're building them a web interface front-end where they will be able to trigger specific jobs, so they can see the jobs that they can control. We have it setup through the ActiveBatch API so it returns the results to that web interface of how the job ran the previous time and when it ran last.
Our nightly cycle is 99.5 percent automated right now. We're finishing up the last few pieces of that. We have started looking at all of our daytime operator jobs. Those are being worked on next. All of our reports sent out to users on a daily basis are all automated within ActiveBatch to be triggered at specific times and sent out. The next piece that we will be working on is giving our programmers the ability to bring up Azure sites as needed, then we will be starting to add in all of our FTP jobs into ActiveBatch as well.
How are customer service and support?
In the past, we haven't used their technical support that much. The few times that I have called and asked them questions, they have been very easy to work with and get the answers from. They are in the process of changing their whole structure on how they support their clients, along with having their pricing structures change.
They are trying to make the system more user-friendly from the support side, so you can go and look for the information yourself as opposed to trying to call someone.
Which solution did I use previously and why did I switch?
Previously, we have only used some scheduling through Microsoft Schedulers and SSRS schedulers.
How was the initial setup?
I was not involved for the initial setup. Though, the installation of ActiveBatch was straightforward.
I was involved the last time that we did an upgrade. Everything was straightforward. Moving the jobs from one version to the next was relatively straightforward. The initial application that they picked to interface with was one of our more complex ones. That may have been why the person who was doing the program initially had an issue, because nobody had done this before with this type of system.
There are a lot of APIs for packages that you can get with ActiveBatch for doing connections. We don't use a lot of their integration tools, though it does integrate with a lot of different ones. The one we do use right now is PeopleSoft. The issues with the integration of PeopleSoft have been more on the PeopleSoft side, not the ActiveBatch side. We had to reconfigure how we had PeopleSoft setup, so it would allow outside applications to communicate into it.
Once we decided to do the installation, I think it was done in the course of a day over a weekend.
What about the implementation team?
We did the installation ourselves. It was done by our systems department. One of my coworkers did all the work. She installed the new system and exported everything out of the old version into the new one. On top of that, we broke one system into two, because we used to have our model and production on one server. In the course of upgrading to version 12, we put our test and production systems on different servers.
What was our ROI?
Since we are no longer waiting for an operator to see that a job is finished, we have changed our daily cycle from running in eight hours down to about five. We had a third shift-operator retire and that position was never refilled.
The person who used to run all these jobs now just watches the system run. She is doing other stuff while she is working. On top of that, with the pandemic, we have managed to be able to allow our second shift operator to run everything remotely from home. They don't even have to be in the building anymore to run our cycles.
The central automation hub for scheduling and monitoring brings everything together under a single pane of glass by streamlining everything:
- It takes less time to run everything.
- It's less expensive because we no longer have the extra operator running jobs.
- There is less chance of an operator clicking the wrong button because we run both a test system and production system side by side. In the past, where they might have run the job in the wrong system, this makes sure that the correct system is running the right jobs.
- It automatically will send an output where it needs to go in real-time. We have management reports that used to have to be run by an operator. Now, if management comes in early, the report is there just waiting for them.
What's my experience with pricing, setup cost, and licensing?
Make sure that the pricing is in the contract.
ActiveBatch is currently redesigning themselves. In the past, they were a low cost solution for automation. They had a nice tool that was very inexpensive. With their five-year plan, they will be more enhancement-driven, so they're trying to improve their software, customer service, and the way that their customers get information from them. In doing that, they're raising the price of their base system. They changed from one pricing model to another, which has caused some friction between ActiveBatch and us. We're working through that right now with them. That's one of the reasons why we're why we were evaluating other software packages. For the time being, we are staying with ActiveBatch because we like it the best of the four.
Up until now, if you wanted to do a training class through them or go into some of their deep dives, you needed to pay additionally for that. The new way that they are doing their structured agreements has that all part of the contract. Now that we will be paying for it, we will be looking at their deep dives a lot more and seeing the stuff that they have done in the past.
Which other solutions did I evaluate?
It is the only automation tool that we're using. We are actually moving items from other automation tools that we have into this, so we have one central location where everything is automated. In the past, we have used some of our Microsoft Servers' scheduling tools and SQL Servers to automate the distribution of reports. Now, we are moving everything into one place so it's all controlled centrally. Then, you can look in one place to see where everything is.
We have looked at a few different solutions in this past six months to see if they offer that same type of functionality and evaluated three other ones, which are very similar. I like ActiveBatch the best among the four solutions. The other tools seemed to not have the file manipulation tasks, and kept saying, "Well, you can do that in Doc." I thought, "That's okay. Welcome to the eighties." They basically said, "We don't have any filing manipulation tools built in because you can do that other ways." However, we're trying to put everything in one place. There is a lot of archiving of files that we do based on different criteria. For example, there was one job that we wrote which looks at the size of an Access database. When the size of the file gets too large, it notifies that team, saying, "You need to go delete data out of it." Those kinds of things were not available within other solutions.
What other advice do I have?
I would recommend reaching out to a client who has used it, especially if you have questions. While talking with customer support is great, people who use it on the build have better knowledge of how to use it in the business area.
We haven't used any of the APIs directly through ActiveBatch yet. We have started playing around with having our own little outside website which allows our end users to trigger jobs directly within ActiveBatch. But, we have not fully implemented that yet.
We have started looking at cloud solutions for bringing Azure sites up and down. We have not implemented that yet.
I would rate this solution as a nine out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Increase efficiency, saves time, and offers helpful alerts
Pros and Cons
- "Managing the workload and monitoring the tasks were very difficult with manual interventions. Now, by using ActiveBatch, the process is automated and it runs tasks on a scheduled basis."
- "Some of the advanced features in the user interface are a bit confusing even after referring to the documents."
What is our primary use case?
ActiveBatch helped us to streamline our IT workflows and improve overall efficiency. It is the most essential tool in our Infrastructure now.
The best part of ActiceBatch is its user-friendly Interface, which feels easy to use even for a user with limited technical experience.
We can configure and design complex workflows.
It also offers pre-built templates and wizards which can be used to easily and quickly create automated workflows.
ActiveBatch also includes the option to implement it in on-premises, cloud, and hybrid deployments.
How has it helped my organization?
Managing the workload and monitoring the tasks were very difficult with manual interventions. Now, by using ActiveBatch, the process is automated and it runs tasks on a scheduled basis. We can set tasks for daily, monthly, or weekly runs.
This powerful and reliable tool can be implemented in small businesses and large enterprises that are looking to automate their IT workloads.
It is used to trigger tasks at specified frequencies, We have also integrated ActiveBatch with different services and applications.
What is most valuable?
There any many outstanding features in ActiveBatch. For example, error-handling functionality has decreased the errors and issues triggered, which has improved the accuracy of the results.
ActiveBatch is a valuable tool in our organization as it has increased efficiency and time consumption. It handles large workloads, and batch jobs and automates transfers effortlessly.
The alerting feature helps notify and address the status of the jobs running and keeps the operations uninterrupted.
What needs improvement?
After upgrades we are facing a few issues and errors triggered, so focusing on this would be appreciated. Some of the advanced features in the user interface are a bit confusing even after referring to the documents.
Improvement in support is much needed; there is a lack of training videos that would help us gain more understanding of the product.
Sometimes, triggering fails and we have to face a lot of issues, Initially while setting up installation we will be confused.
Integration with other applications should be improved
For how long have I used the solution?
I've been using ActiveBatch Workload Automation for approximately two years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
ActiveBatch by Redwood
October 2026
Learn what your peers think about ActiveBatch by Redwood. Get advice and tips from experienced pros sharing their opinions. Updated: October 2026.
916,956 professionals have used our research since 2012.
Software Engineer at Prodapt Solutions
Reduces manual labor and offers good reporting with helpful alerts
Pros and Cons
- "Using this tool, if there are any huge failures, we immediately get an email notification, and the proper team will be informed, at which time they can act accordingly."
- "Setting up the software was hard."
What is our primary use case?
As a QA engineer, monitoring logs in the production environment was one tedious task. This was time-consuming and required lots of manual effort. However, using ActiveBatch Workload minimized the downtime and maximized productivity.
Job scheduling is another major advantage of this tool. At the time, there were nightly batch jobs like Trigger Service, User Service, Notifications Service, and many more, which were easily handled by ActiveBatch Workload and made our job simple and effortless. We currently have 25 jobs running on this platform with different environments.
How has it helped my organization?
There were more than 20 bots developed for the closure of tickets, and every bot has to be run on different environments. Using ActiveBatch has improved our job scheduling and reduced the manual effort of closing similar kinds of tickets. This way, operation costs are significantly reduced. Anyone can now run the bots and complete the automation work with zero knowledge.
We work with different time zones. This tool helped to schedule the jobs irrespective of a timeframe as this tool supports all time zones, and the jobs are scheduled accordingly.
What is most valuable?
We used to monitor the dashboard every hour to report in which task the orders failed, and huge task failures were to be immediately reported.
Using this tool, if there are any huge failures, we immediately get an email notification, and the proper team will be informed, at which time they can act accordingly. It helped us to stop having to monitor the dashboard each and every hour. This helped us to avoid huge impacts on our business.
We also have integrated three different applications and are able to fetch information without any issues.
What needs improvement?
Setting up the software was hard. This could still be made easier. At times, the email alerts won’t work properly. There should be proper documentation for the email workflow.
The new version looks good, however, it has lots of lag and often crashes - unlike the older versions.
Exporting the documents in .jpg format was a bit difficult.
Customer Service could be better.
For how long have I used the solution?
It's been one year since I’ve been using ActiveBatch Workload Automation. It made my job easy by providing automation for job scheduling and monitoring.
What do I think about the stability of the solution?
As of now, the product looks stable, and it works well in all environments. This is a go-to product for all organizations.
What do I think about the scalability of the solution?
Organizations with more than 1000-1500 employees can scale easily.
How are customer service and support?
Customer service could be better as I have faced some issues at times.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have used Selenium previously. However, job scheduling, monitoring dashboard, and email alert features were not there. This is the major reason why I switched to ActiveBatch.
How was the initial setup?
The initial setup was complex as we wanted to set it up on different environments like Windows and Linux.
What about the implementation team?
This was implemented through an in-house deployment, and I would rate the process eight out of ten. The level of expertise was high.
What was our ROI?
I have not been in touch with the financial team who would monitor ROI. This is unknown to me.
What's my experience with pricing, setup cost, and licensing?
The pricing was high for organizational purposes, and the set-up cost was okay.
Which other solutions did I evaluate?
I have used Selenium, and there were many drawbacks, so I switched to this application as it made my work easy and simple.
What other advice do I have?
I have no concerns about the application, as it has worked very well for me and my team. I recommend the solution to others. They could take advantage of this application by reducing their manual work.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Good monitoring with a centralized dashboard and helpful support
Pros and Cons
- "We are able to integrate it into multiple third-party tools like email, backup, tracking systems, SharePoint, Slack alerts, etc."
- "The help center and documentation are not that helpful."
What is our primary use case?
Mainly we have used ActiveBatch for automating the deployment of different environments like production staging and QA. Earlier, we used it to have different software for each environment. This used to consume a lot of time, however, after using ActiveBatch we can manage everything under a single piece of software. The monitoring and alerting features are a great help to get complete insights and hassle-free for work.
With the help of ActiveBatch, we have come up with cool automation starting from file transfer and pipelining the scripts with more test cases, had helped our company to grow many folds with the same resources.
How has it helped my organization?
Earlier, we had around four to five different tools to manage our automation which was all replaced by ActiveBatch. It is great. Even the resources required to manage those tools were reduced to a great extent and now, with only two employees, we are managing end-to-end automation.
Our team is mainly into the automation of the entire application which usually takes around 20 minutes to complete. When ActiveBatch was used, it was done in less than five minutes. We were able to complete it before the deadlines we had and even our clients are happy with the results we produced.
What is most valuable?
Almost all the features are great. That said, if we wanted to select the best, then the monitoring feature which gives complete insights in a single dashboard is the most helpful. It helps to detect immediately if something goes wrong instead of waiting for someone to report it.
The ROI of the application is more than what we used to spend for the entire year and its reasonable pricing has helped us to use it to its maximum.
We are able to integrate it into multiple third-party tools like email, backup, tracking systems, SharePoint, Slack alerts, etc.
What needs improvement?
The help center and documentation are not that helpful. If we had some more user-friendly explanations and more video tutorials about how to set up and debug items, that would be ideal.
The preset job step types make designing easy, while the steps of the job that allow scripts and code to be run allow for a wide range of additional functionality. This can be made better with more example scripts and pre-coded samples.
If a few AI tools can be integrated with the product, it would enhance the entire product setup time and debugging issues.
For how long have I used the solution?
I have used the solution in a previous company for more than a year. In my current company, I've been working with it for the past six months.
What do I think about the stability of the solution?
The product is very mature. There are a few bugs however, none of them are roadblocks. It can be resolved by some workaround.
What do I think about the scalability of the solution?
There are no scalability issues. It easily can be used in a company with more than 1,000 employees.
How are customer service and support?
They have very good customer service. We had an issue while setting up and we connected with their support team. They were able to help us and fix it on the same day. Their response time has been great.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I previously used Selenium, however, it's all bits and pieces, so we had to switch to ActiveBatch automation.
How was the initial setup?
It was straightforward to set up. Only in the end, when we were importing files, did we feel a little more documentation would have been required.
What about the implementation team?
We had an in-house team for the implementation. I would rate them eight out of ten.
What was our ROI?
It has helped to achieve a 20% to 30% net revenue increase in the last quarter.
What's my experience with pricing, setup cost, and licensing?
Setup is easy and can be done within one or two days. The pricing is reasonable when compared to competitors. There is no need to worry about licensing as it's taken care of when you choose the plan.
Which other solutions did I evaluate?
Since I have worked with ActiveBatch in my previous organization, it was my go-to option. I did not evaluate others.
What other advice do I have?
Overall, it's the best product that fits perfectly to most of our use cases. That said, it can be made a little more budget-friendly.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Security Delivery Analyst at Accenture
Good REST API adapters with a helpful job scheduling feature and great automation
Pros and Cons
- "The REST API adapters and native integrations for integrating and orchestrating the software stack are very flexible."
- "We have faced a couple of issues where we were supposed to log a defect with ActiveBatch. That said, the Active batch Vendor Support is very responsive and reliable."
What is our primary use case?
Our project has nearly 150 jobs that run every day, and they manage anything from SaaS. We run a lot of reports and triggers, Some of these are fairly complex, and others are very simple.
We pull information from SFTP shared Paths and run various file-based jobs. The data is staged and moved to target tables, and then there are a number of materialized views that get populated, and that populating is done with ActiveBatch.
We are on-premises. We manage the servers and schedulers on a combination of Windows and Linux.
How has it helped my organization?
We have very strict SLAs that require us to generate reports out of the production data on a daily and weekly basis. We, as a support team, are being monitored for any SLA breaches. ActiveBatch has been very stable and has been only affected by database performance or network issues.
As the interactions between ActiveBatch and other tools are automated in the best way possible, it gives us more time to focus on other things. For any job failures or other issues, the logs generated are very easy to figure out the issue and the Root cause for the same.
ActiveBatch has been providing us with the central automation hub for scheduling, alerting, and monitoring, bringing everything together under a single pane of glass.
What is most valuable?
The REST API adapters and native integrations for integrating and orchestrating the software stack are very flexible.
The best features in Activebatch include the API calls. These calls can be used to integrate with almost all the required components to log or action on anything.
The job scheduling feature and the templates available make a developer's life easier. We can configure any job without thinking about the skeletal system. Therefore, ActiveBatch is widely utilized and is well embedded in our company.
What needs improvement?
There are few features in alerts and monitoring where few enhancements are required in email notification declarations. Other than that, all other features are very good and have no issues.
We have faced a couple of issues where we were supposed to log a defect with ActiveBatch. That said, the Active batch Vendor Support is very responsive and reliable. We had the issues fixed within eight hours, even though they were working in a different time zone.
As this platform is very experienced and supportive, there are no issues to report.
For how long have I used the solution?
I've used the solution for three years.
How are customer service and support?
The customer support is very reliable and responsive even though there is a difference in time zones.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We have been using ActiveBatch since I joined the company. We have had a lot of enhancements here, and everything is progressing very well.
What about the implementation team?
We have implemented the solution with an in-house team.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Software Engineer at Capgemini
Supports many platforms, automatically distributes workloads, and improves performance
Pros and Cons
- "The software offers real-time monitoring and reporting features that let IT teams keep tabs on the progress of their batch operations and workflows."
- "As more organizations are moving towards a cloud-based infrastructure, ActiveBatch could incorporate more capabilities that support popular cloud platforms, such as AWS, Azure, and Google Cloud."
What is our primary use case?
The primary use case of using ActiveBatch Workload Automation Software is that it enables IT teams to define, schedule, and execute a wide range of batch jobs and workflows, including file transfers, database changes, and application integrations (and much more), all from a single central platform.
The software can automate mission-critical business processes with ease. My work environment has a large number of applications that must be handled simultaneously. In this scenario, the software really helps to monitor all the processes, which reduces manual intervention and human error while increasing productivity.
How has it helped my organization?
My organization's IT operations have been made more efficient by Active Batch, which automates time-consuming, repetitive procedures. The active batch may assist in making sure that crucial activities are carried out in the proper sequence and at the appropriate time with the use of features like job dependencies, event triggers, and notifications.
Additionally, the software offers real-time monitoring and reporting features that let IT teams keep tabs on the progress of their batch operations and workflows.
Overall, the software helps organizations improve the reliability and performance of their IT systems.
What is most valuable?
The Active Batch Workload Automation Software has a feature that I truly appreciate: it automatically distributes workloads over various servers and resources, improving performance and ensuring that the necessary resources are used for the right jobs.
The software also supports a wide variety of platforms and applications, including Windows, Linux, Unix, and many more popular enterprise applications, making it a flexible and versatile solution for automating critical business workflows. I highly recommend the software.
What needs improvement?
While ActiveBatch is a robust and comprehensive workload automation software, I feel that it will be of great help if it is improved in the following areas:
As more organizations are moving towards a cloud-based infrastructure, ActiveBatch could incorporate more capabilities that support popular cloud platforms, such as AWS, Azure, and Google Cloud.
Active Batch could also offer deeper integration with DevOps tools to enable more streamlined and automated software development processes.
Apart from these enhancements, everything about the software is highly appreciated.
For how long have I used the solution?
I have been using this solution for the past six to 12 months.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Sofware Engineer at Maveric Systems Limited
Streamlines IT operations with automatic scheduling of jobs and monitoring in real-time
Pros and Cons
- "For developers, it is easy to orchestrate the workflows and the integration has been very easy."
- "Whenever there is an overload, we are seeing crashes happening."
What is our primary use case?
The task scheduling was manual earlier, and it was a very difficult and time-consuming task to schedule jobs. Even after this process, it was difficult to find out what was wrong if the job/task has been failed. With the help of ActiveBatch Workload Automation, the entire workflow automation has been automated, and we can schedule our entire process from a single point of contact with features like real-time monitoring. We're streamlining IT operations, getting centralized security, and having quick and reliable integration features that are game changers in the industry.
How has it helped my organization?
Active Batch has helped us in a lot of ways. For example, earlier, the process was very time-consuming, and we needed to always have some resources to monitor everything. We needed a resource to schedule, and the entire workflow was not easy. With ActiveBatch, we schedule the tasks automatically and monitor them efficiently to track the tasks in real-time. Mainly, we have streamlined our entire IT operations. Now, we don't always need a resource to schedule or manage things. It does its tasks on its own, and even we can track and audit them efficiently and effectively.
What is most valuable?
There are many features I found very useful. It was the automatic scheduling of jobs and monitoring in real-time that were very useful. It has streamlined the entire IT operations. A lot of organizations are getting help from this. For developers, it is easy to orchestrate the workflows and the integration has been very easy. We can easily integrate ActiveBatch workload with any tool without any headache. We can optimize existing scripts also. Auditing is made simpler for administrators now.
What needs improvement?
Whenever there is an overload, we are seeing crashes happening. It is something that has to be taken care of.
Triggers play a predominant role in doing an automated task after an event. It was eventually used to erase the boilerplate code, however, unfortunately, the triggers are not very reliable in ActiveBatch. It is not performing what it had to do at certain times.
The application is a bit complicated and it is not very user-friendly for beginners. That might be a disadvantage until they get familiar with it.
For how long have I used the solution?
I've used the solution for six to 12 months.
Which solution did I use previously and why did I switch?
We did not previously use a different solution.
What's my experience with pricing, setup cost, and licensing?
ActiveBatch is the best in terms of reliability and helps with cost-cutting. The licensing was a complete green flag for the product from my side.
Which other solutions did I evaluate?
We did not evaluate other options.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Associate Consultant at Capgemini
Helps schedule and monitor the SAP ECC batch and reduces workloads
Pros and Cons
- "It can connect to a number of third-party/legacy systems."
- "The monitoring dashboard could have been more user-friendly so that in the monitoring dashboard itself we can see the total number of jobs created in the system and how many were currently active/scheduled/chained."
What is our primary use case?
We have connected this automation tool to our SAP ECC system. All the ECC batch jobs are scheduled via this tool.
We had configured the alerting mechanism so that whenever we have any job fails/long-running jobs, we get an immediate email notification which helps in monitoring the jobs.
The best part of the tool is the submit frame and time window where we can schedule jobs as per the customer's requirements.
As this has a quality environment, we connected this tool to ECC QA, and before making any changes to production, we are able to test the new requirements in quality then we can move to production.
How has it helped my organization?
It helped to schedule and monitor the SAP ECC batch jobs.
It reduced the workload.
It can connect to a number of third-party/legacy systems. Once the job is scheduled, no manual interruption is required. Therefore, once the job is scheduled, there won't be any interruption to the job.
As we support the different countries in the project, we need to schedule jobs in different time zone; this tool helped to schedule the jobs as per the respective time zone because this tool contains almost all the time zones. We can schedule jobs as per the regional/country time.
What is most valuable?
The best feature is the alerting mechanism.
We had configured email alerts for many scenarios so that whenever a job fails/is long-running, we get an immediate email notification. There is no need to log in to the system every time and do the monitoring based on the email alert. We can inform the respective team and take action immediately. It helps to avoid business impact.
We get the best customer support; whenever we are doing any testing/facing any issues/during any new requirement, we can raise a ticket to the support team, or we can schedule a call with them so that we get an immediate response and solutions.
What needs improvement?
The monitoring dashboard could have been more user-friendly so that in the monitoring dashboard itself, we can see the total number of jobs created in the system and how many were currently active/scheduled/chained.
The reports could have more pre-defined options, such as killed/failed jobs from the current month. That way, we can get the reports quickly and help the audit process.
Whenever any job fails in the system, it should be listed based on the priority of the job incident and should generate and assign it to the respective job owners.
For how long have I used the solution?
I've used the solution for one to two years.
Which solution did I use previously and why did I switch?
We did not use a different solution.
What's my experience with pricing, setup cost, and licensing?
The solution is easy to set up.
It offers very good value for money.
The license renewal activity is easy; the support team will provide the query we need to run it.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Data Engineer at a insurance company with 501-1,000 employees
Very straightforward configuration and easy integration with other systems
Pros and Cons
- "Easy to configure and simple to develop new features."
- "This is a very good tool and I'm really missing it in my new company because I don't have a robust enterprise-wide scheduling tool and a really good tool for automating end-to-end."
- "A cloud option is not provided as a free feature, making it a costly solution for smaller organizations."
- "We haven't explored the cloud aspect of the solution because it's very costly."
What is our primary use case?
We used this solution for automating our batch processing which includes data load, refreshing data marts and refreshing the Power BI reports. We were using it for end-to-end automation, primarily for data delivery to reporting. We used every end-to-end process. The company is a customer of ActiveBatch.
What is most valuable?
The solution is easy to configure and it's simple to develop new features, batch processing, or set up new process automation. It's also user-friendly for the operations team. I had experience on both sides working initially in operations, supporting the batch processing, and later on in development. Configuration is straightforward and it's easy to integrate with any system. All systems can be connected under one product rather than having to buy different tools to automate batch processing. The PowerShell feature or automatically using VBScript and the like offers good value.
What needs improvement?
We haven't explored the cloud aspect of the solution because it's very costly. I think it should be provided as a free feature, which would be wonderful for organizations unable to take on the added expense of moving to the cloud.
For how long have I used the solution?
I used this solution for eight years up until a month ago when I moved to a different company.
What do I think about the stability of the solution?
Yes, it is a stable solution but there are ongoing legacy issues that have carried through over the last few versions and which haven't yet been resolved. If there is too much batch processing happening some processes don't run properly. It doesn't happen all the time and we're able to manage it.
What do I think about the scalability of the solution?
The solution is scalable. We had around 50 people in the company using ActiveBatch as a tool. It was embedded more into the business side so it was used by the finance department, and the risk department, and it was used in customer marketing.
How are customer service and support?
Customer support was helpful in providing the workarounds. Their knowledge base is very clear and they were very helpful for us in terms of creating more options. They provided a lot of the APIs and we were able to do our own DIY kinds of things. We created our own solutions using ActiveBatch and did our own monitoring so we could get enriched reporting. They were very helpful and provided us with good information.
How was the initial setup?
The product can be installed on any machine and it's very straightforward. If you know what you're doing it doesn't take long at all. Our implementation was all carried out in-house.
What's my experience with pricing, setup cost, and licensing?
I'm unaware of the licensing costs but I know there is an additional fee for connecting to an SAP environment.
What other advice do I have?
This is a very good tool and I'm really missing it in my new company because I don't have a robust enterprise-wide scheduling tool and a really good tool for automating end-to-end.
I rate this solution eight out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Manager at a financial services firm with 501-1,000 employees
Useful prebuilt jobs, stable, and scalable
Pros and Cons
- "One of the most valuable features of this solution is the versatility of the prebuilt jobs."
- "I like ActiveBatch Workload Automation's licensing model because they're not holding you down on an agentless model or agent model, where every server needs to have an agent."
- "Any product is going to have some room for improvement, no matter what. I see the company has already ventured into AWS and they're constantly trying to improve the managed file transfer which they have recently improvised. I think they bought a software called JSCAPE and they're trying to improve it, which is good. I am not sure if JSCAPE would be part of the base product but currently, you have to buy a separate license for it, which doesn't make sense. If it was Microsoft, ServiceNow, or integrating with other software vendors, I would understand but JSCAPE is now in-house and I'm not sure if they can justify having a separate license for JSCAPE. I would probably expect them to be packaging JSCAPE into the base product. They did switch over from a perpetual license model to a subscription model, which hurt the company a little bit. Nobody is offering the perpetual model anymore. As long as the transition is fair for both the companies, I think it should be fine and not burn us out."
- "The technical support was difficult if you wanted to escalate the issue, it takes a little bit longer to escalate."
What is our primary use case?
ActiveBatch Workload Automation is a standard scheduling tool that you have on the market. The ultimate goal is to run everything powered through ActiveBatch Workload Automation, but we are always constantly trying to move from our legacy processes, which always takes a lot of time and effort. However, all of the new processes we are focused on implementing through ActiveBatch Workload Automation.
What is most valuable?
One of the most valuable features of this solution is the versatility of the prebuilt jobs.
What needs improvement?
Any product is going to have some room for improvement, no matter what. I see the company has already ventured into AWS and they're constantly trying to improve the managed file transfer which they have recently improvised. I think they bought a software called JSCAPE and they're trying to improve it, which is good.
I am not sure if JSCAPE would be part of the base product but currently, you have to buy a separate license for it, which doesn't make sense. If it was Microsoft, ServiceNow, or integrating with other software vendors, I would understand but JSCAPE is now in-house and I'm not sure if they can justify having a separate license for JSCAPE. I would probably expect them to be packaging JSCAPE into the base product. They did switch over from a perpetual license model to a subscription model, which hurt the company a little bit. Nobody is offering the perpetual model anymore. As long as the transition is fair for both the companies, I think it should be fine and not burn us out.
For how long have I used the solution?
I have been using ActiveBatch Workload Automation for a few years.
What do I think about the stability of the solution?
ActiveBatch Workload Automation is scalable.
What do I think about the scalability of the solution?
The scalability of the solution is good.
How are customer service and support?
The technical support was difficult if you wanted to escalate the issue, it takes a little bit longer to escalate. Their service model does not allow for everybody to be on the hotline all the time. I understand that, but unfortunately, with a production system, that's what it is. If there is a bug, you want that hotline as soon as possible, because we don't know the impact of it. If it can widespread, if there is an issue, or if it's contained within one or two jobs. Luckily this has not been the case.
It's all same architecture and framework of which you built upon several things. If there's a problem with it, you want to know it way before it impacts the other jobs.
What's my experience with pricing, setup cost, and licensing?
I like ActiveBatch Workload Automation's licensing model because they're not holding you down on an agentless model or agent model, where every server needs to have an agent. That's the main selling point of the solution and I hope they stay that way.
Which other solutions did I evaluate?
I have evaluated other solutions, such as Control-M.
What other advice do I have?
I rate ActiveBatch Workload Automation an eight out of ten.
I rated ActiveBatch Workload Automation high because the licensing model is way better than other solutions, such as Control-M or other companies that charge a lot more. I like their agentless model because most of the scheduling companies put in the rules saying, that for each server you touch, you need an agent. Otherwise, they cannot communicate, and will not work. This is a large advantage for ActiveBatch Workload Automation their Agent model is great.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: October 2026
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Buyer's Guide
Download our free ActiveBatch by Redwood Report and get advice and tips from experienced pros
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