We use the product to deliver our content. We can use it in end-to-end projects.
DevOps Engineer at a manufacturing company with 1,001-5,000 employees
Provides good security features, clear documentation, and integrates easily with other tools
Pros and Cons
- "The solution has good security features."
- "Sometimes, the server goes down automatically."
What is our primary use case?
What is most valuable?
The solution has good security features. It has all the features we need. The solution provides more security to our applications. We can integrate the tool easily with other solutions if we follow the documentation properly.
What needs improvement?
Sometimes, the server goes down automatically. We do not know the reason yet.
For how long have I used the solution?
I have been using the solution for the past two years.
Buyer's Guide
Amazon CloudFront
January 2026
Learn what your peers think about Amazon CloudFront. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
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What do I think about the stability of the solution?
The product is stable. It gives access to all customers.
What do I think about the scalability of the solution?
I rate the product’s scalability an eight out of ten.
How are customer service and support?
Whenever we contact the support team, the team solves the issue within a day. They respond on time. They put a lot of effort into solving our problems.
How would you rate customer service and support?
Positive
How was the initial setup?
If we do not know anything about AWS, the setup is difficult. If we try to learn the tool, everything will be easier than on other cloud platforms like Azure, IBM, and GCP. AWS is easy to learn. The documentation is very clear. It provides step-by-step information for everything.
Which other solutions did I evaluate?
Kibana is a tool that is used for open-source data visualization. It is difficult to find information on Azure and GCP’s documentation. Everything is interlinked on AWS on the same page. AWS is one of the best platforms.
What other advice do I have?
We monitor our environment using AWS. I like the EC2 instance. We also use Amazon GuardDuty. I do not have access to the production environment. GuardDuty and AWS Security Hub provide CSPM services to streamline security with automated and continuous security best practices. It provides NACLs and load-balancing features. I will recommend the product to others because it provides high security and high availability worldwide. Overall, I rate the tool an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Chief Executive Officer at a educational organization with 11-50 employees
A cost-effective solution for content delivery but needs better support
Pros and Cons
- "The AWS environment was very helpful in terms of integration."
- "The solution could be more simplified for new users. It could be more user-friendly."
What is our primary use case?
We use the solution for content delivery and website acceleration. We use it because AWS and CloudFront are under one environment. It requires AWS configuration.
What is most valuable?
We didn't face any issues. The AWS environment was very helpful in terms of integration.
What needs improvement?
The solution could be more simplified for new users. It could be more user-friendly. Also, support needs to be improved.
For how long have I used the solution?
I have been using Amazon CloudFront for more than a month.
What do I think about the stability of the solution?
I rate the solution’s stability a nine out of ten.
What do I think about the scalability of the solution?
The solution is pretty scalable. It works as we expected. We are setting up this solution for a bank with 200 staff employees and more than 5000 users.
I rate the solution’s scalability a seven to eight out of ten.
How are customer service and support?
It is hard to get technical support from Amazon. They have launched in the Philippines around June, but it's very limited.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
We have DigitalOcean but we use AWS because it is cheap.
How was the initial setup?
The initial setup is moderate in AWS but difficult in Azure.
What's my experience with pricing, setup cost, and licensing?
I rate the product’s pricing a six to seven out of ten, where one is cheap and ten is expensive.
What other advice do I have?
Overall, I rate the solution a seven out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Amazon CloudFront
January 2026
Learn what your peers think about Amazon CloudFront. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.
Full Stack Developer at a tech company with 201-500 employees
Enhances user experience with a robust UI and responsive support
Pros and Cons
- "The UI and the functionality in AWS for CloudFront is much better as compared to Azure and GCP."
- "The distribution networks need to be a little bit more user-friendly in the way that new users are not able to configure the CloudFront distribution as easily as experienced users."
What is our primary use case?
I used it for distributing it with the infrastructure of serverless architecture in Lambda front functions and using it for projects like in adding layers for serverless triggers and using it for building content on storage.
What is most valuable?
What needs improvement?
The distribution networks need to be a little bit more user-friendly in the way that new users are not able to configure the CloudFront distribution as easily as experienced users. I faced quite many difficulties in my early days with CloudFront compared to now.
For how long have I used the solution?
I started using CloudFront in February of 2022, so around two and a half years.
What do I think about the stability of the solution?
I haven't faced any issues like breaking down or being unreliable. But if you don't configure it properly in the distribution network, it won't give you any results, and you won't be able to actually find out where you made the mistake.
What do I think about the scalability of the solution?
The scalability is good. That part is good. No doubt.
How are customer service and support?
There have been a few times that I have had to contact the support system, and they've been pretty much responsive. They really helped me out by sharing documentation. There are really few instances that you have to actually contact the support team. But when you do, they respond.
How would you rate customer service and support?
Positive
What's my experience with pricing, setup cost, and licensing?
Compared to other services, CloudFront is expensive as opposed to alternative services of Azure and GCP. However, the scalable part and the availability part from support networks give an advantage and a kick-off that you can enjoy the UI and the scalable aspects.
Which other solutions did I evaluate?
We compared the solution to Azure and GCP.
What other advice do I have?
Practice as much as you can, set up distribution networks, and make sure that you do not make solutions more complex than they need to be. Divide your whole infrastructure into multiple Check Points and steps. Don't make a single layer of series. Make sure that you have multiple Check Points and different distribution points set up so that you can identify where the problems occur.
I'd rate the solution eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Outsourcing & AWS Cloud Technologies Specialist at a tech company with 1,001-5,000 employees
Streamlined resource management with robust security features
Pros and Cons
- "The most beneficial aspect of Amazon CloudFront is its capacity to automatically arrange resources depending on user needs, eliminating the need for on-premises management."
- "Amazon CloudFront seems to have too many unnecessary products, which makes it cluttered."
What is our primary use case?
We use Amazon CloudFront to upload our content instead of dealing with hardware. We use cloud software to arrange resources based on the situation. We provide training courses and work mainly on web applications. Most resources are arranged for the front end. During major events, we leverage its scalability features to handle traffic spikes effectively.
How has it helped my organization?
Amazon CloudFront allows us to concentrate more on business by reducing complexity. It enables us to manage resources without having to deal with maintenance on-premises, thus saving time and financial investment.
What is most valuable?
The most beneficial aspect of Amazon CloudFront is its capacity to automatically arrange resources depending on user needs, eliminating the need for on-premises management.
The security aspect is also beneficial, as it provides various security packages. Furthermore, it alleviates concerns over hardware, computing server capacities, and comes complete with everything needed for cloud work.
What needs improvement?
Amazon CloudFront seems to have too many unnecessary products, which makes it cluttered. There is also an issue with latency, which is a significant concern. I sometimes find that the environment is overcrowded with different packages and items that don't differ much.
Additionally, the UI could be enhanced.
For how long have I used the solution?
We have been working with Amazon CloudFront for six to seven years now.
What do I think about the stability of the solution?
I rate the stability of Amazon CloudFront a seven out of ten. It can sometimes slow down, likely due to being used by many people simultaneously.
What do I think about the scalability of the solution?
We can set up Amazon CloudFront to handle increased traffic automatically, eliminating the need to manually adjust settings during spikes, which makes it very helpful.
How are customer service and support?
Technical support is generally helpful, earning an eight out of ten. However, there can be delays in getting replies or waiting on the phone, especially when you're under time pressure.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have used Oracle, but not in the same scale. On a smaller scale, we had our servers. Once the need for more significant content delivery arose, we switched to Amazon CloudFront.
How was the initial setup?
The initial setup is consumer-oriented and straightforward. Anyone can handle it unless coding is involved, which requires a different expertise level.
What was our ROI?
Amazon CloudFront offers return on investment by reducing the need to buy and maintain servers and hire additional personnel. It helps save costs substantially.
What's my experience with pricing, setup cost, and licensing?
I do not know the latest pricing details, however, it can be quite expensive. Overall, the pricing seems reasonable, although it could be lowered.
What other advice do I have?
Amazon CloudFront reduces complexity and allows more focus on business objectives. However, latency remains a significant issue. If there were alternatives with lower latency, numbers of users could switch.
I'd rate the solution nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Sr. Consultant Sales - AWS at a tech services company with 51-200 employees
Reduced latency enhances fast content delivery with good auto-scaling
Pros and Cons
- "One of the most valuable features of CloudFront is the reduced latency due to its edge locations, which results in a very fast delivery of data."
- "CloudFront could improve in the areas of auto-scaling, reports, and insights. End clients desire more detailed reports to understand usage patterns better."
What is our primary use case?
My primary use case for Amazon CloudFront involves utilizing it as a CDN service from AWS. It is used mainly for e-commerce websites and for clients who have critical applications that require faster loading of their mobile applications and websites.
I've worked with clients in the e-commerce industry who seek to load pages and products faster and in an efficient manner.
Additionally, I've supported EdTech clients who use videos on their site and conduct live classes; CloudFront aids in delivering content quickly.
How has it helped my organization?
CloudFront has allowed organizations to enhance their applications and websites' overall performance, significantly impacting user experience and customer retention.
It helps regain customers by ensuring that websites load quickly, preventing potential users from switching to competitors' sites. This enhanced user experience translates to higher customer trust and retention, assisting in achieving business goals.
What is most valuable?
One of the most valuable features of CloudFront is the reduced latency due to its edge locations, which results in a very fast delivery of data. It also offers encryption capabilities and DDoS attack protection, which can be monitored and managed efficiently.
Another highlight is its user-friendly nature, particularly for developers and DevOps teams, due to complete APIs and arrangements, which simplify integration within applications and websites.
What needs improvement?
CloudFront could improve in the areas of auto-scaling, reports, and insights. End clients desire more detailed reports to understand usage patterns better.
There's an opportunity to modernize modules to support organizations completely on cloud with AI and ML solutions, making it more robust and flexible for contemporary technological demands.
For how long have I used the solution?
I have been working with CloudFront for approximately one or two years.
What do I think about the stability of the solution?
During my experience with CloudFront, I encountered only a few instances of downtime, not exceeding one or two minutes per occurrence, and it has not been a major issue overall.
What do I think about the scalability of the solution?
CloudFront supports scalability through its auto-scaling feature, using container services like Kubernetes, crucial for handling unpredictable traffic spikes. It is highly beneficial for content delivery and offers significant support during major events.
How are customer service and support?
While there are occasional technical queries regarding latency from multiple data sources, interactions with AWS technical support have been rare due to the minimal technical issues faced.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have experience with Azure CDN, which offers a more flexible pricing model for end clients. However, CloudFront is slightly faster than Azure CDN.
How was the initial setup?
I am not involved in the initial setup or deployment directly. That said, I understand CloudFront is user-friendly.
What about the implementation team?
I am not part of the deployment or implementation team. I am more involved in sales, account management, and consulting.
What was our ROI?
Clients who have used CloudFront, particularly in the e-commerce sector, have seen an increase in profitability. They have acquired new customers and experienced approximately ten to fifteen percent improvements in their ROI.
What's my experience with pricing, setup cost, and licensing?
The pricing of CloudFront is generally reasonable, offering a pay-as-you-go model with a twelve-month free trial for smaller websites. There is room for improvement, especially considering competition from other providers.
Which other solutions did I evaluate?
I have considered Microsoft Azure CDN.
What other advice do I have?
I recommend CloudFront for any business, application, or website that aims to enhance end-user experience by providing fast content delivery. It is particularly beneficial for e-commerce but can also assist any content-focused endeavor.
I'd rate the solution eight out of ten.
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Chief Innovation Officer at a tech services company with 51-200 employees
Easy to use and provides good security
Pros and Cons
- "The solution is very easy to use."
What is our primary use case?
The front end of most of our websites is by CloudFront. It works as a CDN. More than the CDN and the performance, we use Amazon CloudFront for its security. It frontends most of our sites, so we don't have to expose it directly.
What is most valuable?
Amazon CloudFront is a robust solution. We can use the solution to block certain countries. Since it frontends our S3, we don't directly expose or make public all the media files. We route it through Amazon CloudFront. The tool integrates with AWS's WAF (Web Application Firewall), which adds a lot of L7 security for us.
Those are the primary things that we look at. We can use the solution to host things on EC2 instances or S3 buckets. You can choose what to cache and what not to cache. That feature allows you to work with policies, and we use it heavily. It's very easy to integrate Amazon CloudFront with other AWS services. The solution is very easy to use.
For how long have I used the solution?
I have been using Amazon CloudFront for more than five years.
What do I think about the stability of the solution?
We haven’t faced any issues with the solution’s stability.
How was the initial setup?
The solution’s initial setup is very easy.
What other advice do I have?
The solution has improved the performance of our applications. Since we run websites, we usually block certain countries because we get a lot of DDoS attacks and hits from them. Although it's a CDN service, we look at Amazon CloudFront more from a security standpoint than the CDN. I would recommend the solution to other users.
Overall, I rate the solution a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Digital Solution Architect Associate Director at a tech vendor with 10,001+ employees
Provides real-time data access and has efficient security features
Pros and Cons
- "The product's most valuable feature is its ability to deliver content to users nearby."
- "They could be expanding the number of locations available. It will help users easily access content."
What is our primary use case?
Our primary use case for Amazon CloudFront is to cache content near users for faster delivery. For instance, when we need to deliver real-time reports to customers, we cache them in locations close to the users. It allows them to access the reports in a fraction of a second.
What is most valuable?
The product's most valuable feature is its ability to deliver content to users nearby. We have limited AWS regions, so accessing content directly from these regions can incur delays. However, with CloudFront, we can cache content closer to users, ensuring real-time access.
What needs improvement?
They could be expanding the number of locations available. It will help users easily access content.
For how long have I used the solution?
We have been using Amazon CloudFront for six months.
What do I think about the stability of the solution?
While I have not encountered any major issues, sometimes it isn't easy to implement. However, considering these platforms are already extensively tested, any bugs encountered are usually addressed promptly. Overall, it works well. I rate the platform's stability an eight.
What do I think about the scalability of the solution?
I rate the platform's scalability a nine out of ten.
How are customer service and support?
One of my team members typically handles interactions with AWS support, and they have been able to provide satisfactory answers to our queries.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have used Microsoft before.
How was the initial setup?
The initial setup may seem difficult for first-time users, as is often with any cloud platform. However, with some work experience, navigating the screens and understanding the processes becomes easier. It takes only a few minutes or seconds to complete.
What other advice do I have?
The security features provided by CloudFront have benefited our operations as we did not need to implement any additional security measures. The built-in security features were sufficient for our business requirements. I highly recommend a product if someone requires a solution for real-time access to data and content.
I rate it a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Product Manager at a consultancy with 11-50 employees
Top-notch in terms of customer service and offers pay-as-you-go model with a free tier
Pros and Cons
- "If you're using AWS entirely, it's smooth sailing."
- "With a mixed stack, things become a problem. With GCP and Azure, the DNS setup gets tricky when using CloudFront."
What is most valuable?
If you're using AWS entirely, it's smooth sailing. But with a mixed stack, things get complicated.
What needs improvement?
With a mixed stack, things become a problem. With GCP and Azure, the DNS setup gets tricky when using CloudFront. With AWS, it's smooth and streamlined. Their GUI provides all the details and is very easy to navigate.
The challenge starts to occur because AWS gives you only one DNS endpoint for the entire service. This single endpoint covers your CDN, AWS server, and domain migration needs.
If you use any other solution like GCP or Azure, you face additional configuration changes and account management. You need separate accounts for AWS CloudFront and your chosen platform, like GCP. This means securing and managing two separate accounts – an extra responsibility.
With Cloudflare, you just need one account and pay for it. Managing the complex DNS details isn't your burden. However, on the flip side, CloudFront might require more hands-on management on your part.
For how long have I used the solution?
I have been utilizing it for the past three years.
How are customer service and support?
Amazon is top-notch in terms of customer service, on par with the quality of their services. They've been very supportive. Though, if I had to compare, I'd rate Akamai's support slightly higher.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We utilize all products: Akamai, CloudFront, and even Cloudflare. We have many clients who work with different technologies, so we get the chance to experience diverse options as tech partners.
As tech advisors, it's our responsibility to offer informed recommendations because we're partnering with the client and ultimately responsible for ensuring which tech is suitable.
Our task is to offer them the best XYZ stack options based on their needs. They want to avoid tech hassles, so they've outsourced everything. We provide our best recommendations through consultations and design based on those consultations. Then, there's a back-and-forth with the client regarding budget, team analysis, and deployment decisions.
Once we have all the information, we move forward. We don't have complete control, but we have a significant influence, around 60%, on the technology chosen for migration.
How was the initial setup?
CloudFront itself is relatively easy to configure, much easier than Akamai. But using it with other server platforms like GCP or Azure can be a real pain.
So, on CloudFront, the ease of use comes at the cost of managing a single endpoint for everything, while Cloudflare offers more flexibility but requires more management effort.
What was our ROI?
There is an ROI. Our organization is based in India, a lot of our clients are multinational enterprises or even non-profits.
We've been using CloudFront to provide a good user experience and security, and we've been pretty happy with it. Especially for non-profits where cost optimization is crucial, CloudFront has kept things moving in the optimal direction.
What's my experience with pricing, setup cost, and licensing?
For CloudFront, I'm quite satisfied with the pricing. Initially, it doesn't require many resources for this specific solution.
Additionally, the pay-as-you-go model with a generous free tier makes it easy to onboard and pay for what you use. This is a big advantage for SMEs, making it very convenient.
What other advice do I have?
Overall, I would rate the solution an eight out of ten if it is in the AWS ecosystem. So, it's mainly great on AWS.
If you're using another ecosystem, like Azure or something else, then it might be more like five out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
Buyer's Guide
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Updated: January 2026
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