Azure Virtual Desktop Reviews and Pricing

reviewer2142519

IT Manager at a tech vendor with 10,001+ employees

May 7, 2025

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Facilitate secure and private access to workplace desktops with seamless roaming access from anywhere

Pros and Cons

"Azure Virtual Desktop is stable and provides a 100% stable experience."

"There are challenges when upgrading the OS from Windows 10 to Windows 11, such as facing a black screen during testing. It is essential for Microsoft to ensure better testing and smoother transitions when decommissioning previous versions."

What is our primary use case?

I use Azure Virtual Desktop primarily to access desktops without using the public network. It allows me to access my workplace desktops privately and perform regular activities. It also provides a roaming profile feature, enabling me to access my desktop environment from anywhere, maintaining the same setup and data.

What is most valuable?

Azure Virtual Desktop allows me to access desktops without using the public network. It supports roaming profiles, which means I can access my desktop environment from different locations without facing latency issues. The solution is fully scalable with no limitations, allowing for seamless access to infrastructure.

What needs improvement?

There are challenges when upgrading the OS from Windows 10 to Windows 11, such as facing a black screen during testing. It is essential for Microsoft to ensure better testing and smoother transitions when decommissioning previous versions.

For how long have I used the solution?

I have been using Azure Virtual Desktop for two to three years.

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What was my experience with deployment of the solution?

The installation of Azure Virtual Desktop is complex and cannot be done as straightforwardly as Bastion. It requires a high-level diagram to understand traffic flow and workload management.

What do I think about the stability of the solution?

Azure Virtual Desktop is stable and provides a 100% stable experience.

What do I think about the scalability of the solution?

The solution is fully scalable with no limitations.

How are customer service and support?

Customer service and support are satisfactory but have some room for improvement, deserving a rating of seven out of ten.

How was the initial setup?

The initial setup of Azure Virtual Desktop is complex compared to Bastion. It requires thorough planning and understanding of workload management.

What about the implementation team?

Implementation requires one cloud engineer and one network engineer to manage the process.

What's my experience with pricing, setup cost, and licensing?

Azure Virtual Desktop offers a competitive pricing model, as it provides unique services compared to offerings from GCP or AWS. However, Citrix provides similar services.