Try our new research platform with insights from 80,000+ expert users

Azure Virtual Desktop vs Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Azure Virtual Desktop
Ranking in Virtual Desktop Infrastructure (VDI)
7th
Average Rating
8.4
Reviews Sentiment
5.5
Number of Reviews
10
Ranking in other categories
No ranking in other categories
Citrix DaaS (formerly Citri...
Ranking in Virtual Desktop Infrastructure (VDI)
3rd
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
127
Ranking in other categories
Application Virtualization (1st), Remote Access (4th), Desktop as a Service (DaaS) (1st)
 

Mindshare comparison

As of October 2025, in the Virtual Desktop Infrastructure (VDI) category, the mindshare of Azure Virtual Desktop is 9.0%, up from 0.1% compared to the previous year. The mindshare of Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is 13.7%, up from 10.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Desktop Infrastructure (VDI) Market Share Distribution
ProductMarket Share (%)
Citrix DaaS (formerly Citrix Virtual Apps and Desktops service)13.7%
Azure Virtual Desktop9.0%
Other77.3%
Virtual Desktop Infrastructure (VDI)
 

Featured Reviews

Makarand-Shrikhande - PeerSpot reviewer
Enables flexible remote application access with auto-scaling and hybrid work support
The use cases include providing application access to users through Azure Virtual Desktop using MSIX App Attach or remote app, enabling remote users like BPO or contact center resources to connect and work on applications, and allowing vendors to access specific applications securely without a…
Grant Waddell - PeerSpot reviewer
User-friendly and easily accessible, but cost could be made cheaper
We use Citrix Workspace on Citrix Cloud. We have all of our servers on the AWS public cloud. There are a number of tools that we can implement that would save us costs. However, we've stuck to Citrix for convenience. If the prices keep increasing, we will have to consider other solutions. Users need to understand the tool's limitations correctly and what they require from a usability perspective. They should also understand the configuration of security policies. In some cases, people are unable to download or upload files onto their PCs, which is necessary for them to do their work. Users should understand the limitations of the product or the configuration options. Overall, I rate the solution a seven out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The scalability is probably the most valuable feature since I can quickly add or remove machines or increase or decrease the size depending on resources to manage the cost better."
"Azure Virtual Desktop provides users the ability to do remote work in a secure environment that is easy to manage."
"I rate the overall solution nine out of ten."
"Azure Virtual Desktop is stable and provides a 100% stable experience."
"Azure pricing is quite cheap due to licensing benefits with Microsoft."
"The best feature is scalability, as it can be used from anywhere."
"The cost-effectiveness of Azure Virtual Machines is one of the most valuable features."
"Absolutely, this solution is probably the leader in its field."
"Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is highly recommended due to its ability to flawlessly handle 100% of the apps it packages, compared to App-V, which struggled with 20% to 30% of apps."
"The most valuable feature of the solution stems from the convenience and the ease of setup the tool provides."
"Relative to other solutions, Citrix has fewer conditions and fewer parameters. Citrix also provides some flexibility because it can be used on any device."
"I use Citrix DaaS to connect to devices."
"It is a good product. I don't have any complaints."
"Citrix Workspace can present desktop applications with ease, in an efficient and secure manner. The performance is good, it is a great piece of software."
"It is a stable solution. We don't usually have problems with the platform...It is a very scalable solution."
"There are many features that I like, but the stability over the Internet is exceptional. Even if there's bandwidth fluctuation or network jitter, it performs well, offering a seamless experience to end-users without noticeable disruptions."
 

Cons

"The costs are a bit difficult to predict upfront. When I am trying to sell it to a customer as a consultant, it is hard to give them a fixed price."
"Access from Entra ID should be implemented to provide only tenant access to users connecting to the Azure Virtual Desktop environment, eliminating the need for on-premises requirements."
"The primary area for improvement is around the scalability of Azure, specifically on the desktop side."
"Access from Entra ID should be implemented to provide only tenant access to users connecting to the Azure Virtual Desktop environment, eliminating the need for on-premises requirements."
"The main issue is the response time, which needs improvement to be faster."
"The delivery of applications is a tedious process."
"There are challenges when upgrading the OS from Windows 10 to Windows 11, such as facing a black screen during testing. It is essential for Microsoft to ensure better testing and smoother transitions when decommissioning previous versions."
"The costs are a bit difficult to predict upfront."
"The application is now very complex. We started with Citrix on PCs. Now, to access the same application, we need to have a StoreFront Server, the Delivery Controller, and Citrix License Server. It's now very complex."
"Citrix should consolidate the multiple tools currently required into a single platform."
"The Citrix Workspace interface could improve. Additionally, if they are able to provide a mobile application"
"The initial setup has room for improvement."
"I've recently tried to use Citrix on Ubuntu, and I don't know if this is an Ubuntu issue or a vendor issue, but you can't use Citrix right now on Ubuntu 20.04."
"Citrix Workspace can improve by being more secure, but this would apply to any solution not only Citrix Workspace."
"There are a lot of shortfalls with supporting printing over XenApp."
"Citrix duplicates multiple processes."
 

Pricing and Cost Advice

Information not available
"My company opts for the yearly subscription model to pay towards the licensing costs attached to the solution."
"A perpetual enterprise license costs approximately $300 USD."
"It's my understanding that the solution license fee for each user is around $300 US. If we buy a personal laptop for each employee every five years, then the total cost is five times $300 US, or $1,500 USD. So we could buy 100 personal laptops instead of the Citrix solution."
"We have more than a million seats under management so we get the best price."
"We don't have a lot to compare it to, but we certainly think whatever we pay is worthwhile at this point in time. It's very reasonable."
"Where Citrix really needs to improve is in their support and in the way that they manage their licenses. Everything else comes second because if I'm not in a position where I can get proper support or manage my own licenses in an easy way, then it is pointless. Today, I am at a point where I may not be able to use Citrix anymore because they want to take away some of the licenses that I bought, pretending they are not valid anymore. That is frankly unacceptable. If they don't solve this, everything comes second because I cannot use my product."
"It is a bit costly, but enterprise class features come with a cost."
"The product, XenServer, is free to use, and XenApp has a one month free license."
report
Use our free recommendation engine to learn which Virtual Desktop Infrastructure (VDI) solutions are best for your needs.
868,706 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
47%
Outsourcing Company
13%
Manufacturing Company
8%
Comms Service Provider
6%
Computer Software Company
21%
Manufacturing Company
10%
Financial Services Firm
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Large Enterprise6
By reviewers
Company SizeCount
Small Business43
Midsize Enterprise21
Large Enterprise68
 

Questions from the Community

What is your experience regarding pricing and costs for Azure Virtual Desktop?
The usual amount customers pay for this tool varies. I have seen large deployments catering to 500 or 700 users. Enterprises do use it, and they pay quite a bit for this.
What needs improvement with Azure Virtual Desktop?
Areas of Azure Virtual Desktop that could be improved or enhanced include the cost part and the auto-scaling part. There is a new dynamic auto-scaling feature which is in preview as of now, and wit...
What is your primary use case for Azure Virtual Desktop?
The usual use cases for Azure Virtual Desktop are for developers trying to have a development environment, and there are a couple of kinds of environments. One is dedicated instances and one is the...
What do you like most about Citrix Virtual Apps and Desktops?
My focus has primarily been on publishing virtual applications.
What is your experience regarding pricing and costs for Citrix Virtual Apps and Desktops?
I rate the product’s pricing a seven out of ten, where one is cheap and ten is expensive.
What needs improvement with Citrix Virtual Apps and Desktops?
I have found that Citrix DaaS is still a complex product, especially on the desktop side, which affects scalability. Although it works well on the apps side, the desktop aspect still has room for i...
 

Also Known As

No data available
XenDesktop, XenApp (Citrix Virtual Apps), Citrix Workspace
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Information Not Available
Exelon, Aeronamic, AIDS Healthcare Foundation, Alameda County Medical Center, Alaska Department of Fish & Game, Aloysius Stichting, Amarchand Mangaldas, AmBev, Amnet Technology Solutions, Arval
Find out what your peers are saying about Azure Virtual Desktop vs. Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) and other solutions. Updated: September 2025.
868,706 professionals have used our research since 2012.