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Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) Logo

Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) pros and cons

Vendor: Citrix
4.2 out of 5
Badge Ranked 1

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Prominent pros & cons

PROS

Citrix DaaS offers ease of deployment, scalability, and enhanced security, beneficial for supplying virtual applications and desktops.
Citrix DaaS provides exceptional remote work capabilities with features like virtualization of applications and desktops, reliable remote access, and centralized manageability.
Citrix DaaS is known for superior performance in delivering 3D applications over WAN and optimizing bandwidth usage.
Citrix DaaS stands out for its stability and ability to handle a wide range of applications efficiently, ensuring a seamless user experience.
Citrix DaaS enhances security with robust encryption, integrated SSL VPN, and app protection, ensuring secure remote connections and data integrity.

CONS

There are issues with latency and slowness, especially when dealing with video editing software and large files, affecting performance and reliability.
Technical support can be slow and lacks knowledgeable assistance, with customers sometimes receiving inconsistent answers.
Initial setup and configuration are complex, requiring significant improvement and simplification to make it user-friendly.
Pricing is considered high by many, leading to concerns and potential consideration of alternative solutions due to increased costs.
Compatibility issues exist with newer operating systems and certain hardware devices, impacting seamless integration and usage.
 

Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) Pros review quotes

SN
Technical Lead on Virtual Desktop at Orange
Nov 10, 2025
Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is a mature infrastructure solution that provides considerable flexibility for corporate environments.
reviewer1330419 - PeerSpot reviewer
Pre-Sales at a computer software company with 11-50 employees
Apr 29, 2025
I recommend Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) for companies distributed across the world because it facilitates easy configuration and deployment without extensive infrastructure.
Mohd Abdul Aziz Shah Sulaiman - PeerSpot reviewer
Endpoint & Digital Workplace Management at Telekom Malaysia
Jan 20, 2025
It is a lightweight application that incorporates multi-factor authentication.
Learn what your peers think about Citrix DaaS (formerly Citrix Virtual Apps and Desktops service). Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
893,438 professionals have used our research since 2012.
Grant Waddell - PeerSpot reviewer
Head of IT Architecture & Operations Support at Lyntia
Sep 11, 2024
One of the best features of Citrix Workspace is that we can access it from any device anywhere.
Mohd Abdul Aziz Shah Sulaiman - PeerSpot reviewer
Endpoint & Digital Workplace Management at Telekom Malaysia
Jun 21, 2024
In terms of Citrix Workforce features, the most valuable for managing our remote workforce is security, especially AppProtect. Users cannot simply copy and paste data to their local devices. This prevents data breaches, as data can't be copied to OneDrive or Google Drive. Screenshots from local PCs are also blocked, though data can still be manually copied using a phone.
Makarand-Shrikhande - PeerSpot reviewer
Sr. Architect at LTI - Larsen & Toubro Infotech
Jul 23, 2024
Remote work has been enhanced
LD
Information Technology Division Director at Ethiopian Roads Administration
Jul 19, 2024
The tech support is fast, knowledgeable, and customer-friendly.
BJ
IT Manager at a financial services firm with 5,001-10,000 employees
May 28, 2024
The most valuable feature of the solution stems from the convenience and the ease of setup the tool provides.
reviewer1312587 - PeerSpot reviewer
Delivery Head - Major Incident at a tech vendor with 10,001+ employees
Feb 13, 2024
There are many features that I like, but the stability over the Internet is exceptional. Even if there's bandwidth fluctuation or network jitter, it performs well, offering a seamless experience to end-users without noticeable disruptions.
DEMİRHAN ÇAVUŞOĞLU - PeerSpot reviewer
Cloud Consultant at Migros Ticaret A.Ş.
Feb 6, 2024
It allows us to mute users who adhere to a policy of not allowing direct VPN access for security reasons. It is easy to use.
 

Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) Cons review quotes

SN
Technical Lead on Virtual Desktop at Orange
Nov 10, 2025
The pricing of Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) since the company was taken over by the investment firm is not favorable because prices have been raised.
reviewer1330419 - PeerSpot reviewer
Pre-Sales at a computer software company with 11-50 employees
Apr 29, 2025
The price is currently high, and having tiered pricing would benefit companies.
Mohd Abdul Aziz Shah Sulaiman - PeerSpot reviewer
Endpoint & Digital Workplace Management at Telekom Malaysia
Jan 20, 2025
The dashboard should be more user-friendly as the tabs are not organized clearly.
Learn what your peers think about Citrix DaaS (formerly Citrix Virtual Apps and Desktops service). Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
893,438 professionals have used our research since 2012.
Grant Waddell - PeerSpot reviewer
Head of IT Architecture & Operations Support at Lyntia
Sep 11, 2024
The solution's cost has almost doubled this year, and it could be made cheaper.
Mohd Abdul Aziz Shah Sulaiman - PeerSpot reviewer
Endpoint & Digital Workplace Management at Telekom Malaysia
Jun 21, 2024
Citrix Workforce is good, but it needs improvement in diagnosing network issues. When errors occur, it is difficult to determine if they're due to network issues, Workspace issues, or environment issues
Makarand-Shrikhande - PeerSpot reviewer
Sr. Architect at LTI - Larsen & Toubro Infotech
Jul 23, 2024
Citrix has undergone significant changes, primarily due to its acquisition. This acquisition impacted Citrix's value because of increased licensing costs under the new model. As a result, many customers are now considering alternatives to Citrix.
LD
Information Technology Division Director at Ethiopian Roads Administration
Jul 19, 2024
It would be great if they included VPN features and improved connectivity.
BJ
IT Manager at a financial services firm with 5,001-10,000 employees
May 28, 2024
I heard that Citrix found some loopholes in the product, and they have yet to be covered up.
reviewer1312587 - PeerSpot reviewer
Delivery Head - Major Incident at a tech vendor with 10,001+ employees
Feb 13, 2024
I would like to see simplification in the management of the on-prem infrastructure component of Citrix DaaS, particularly in the studio tool used to manage the DaaS infrastructure.
DEMİRHAN ÇAVUŞOĞLU - PeerSpot reviewer
Cloud Consultant at Migros Ticaret A.Ş.
Feb 6, 2024
The product's technical support services need improvement.

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