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Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs Parallels Desktop comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Citrix DaaS (formerly Citri...
Ranking in Virtual Desktop Infrastructure (VDI)
1st
Average Rating
8.4
Reviews Sentiment
6.5
Number of Reviews
128
Ranking in other categories
Application Virtualization (1st), Remote Access (4th), Desktop as a Service (DaaS) (1st)
Parallels Desktop
Ranking in Virtual Desktop Infrastructure (VDI)
7th
Average Rating
7.6
Reviews Sentiment
7.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Virtual Desktop Infrastructure (VDI) category, the mindshare of Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is 13.6%, up from 10.1% compared to the previous year. The mindshare of Parallels Desktop is 4.8%, down from 14.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Desktop Infrastructure (VDI) Mindshare Distribution
ProductMindshare (%)
Citrix DaaS (formerly Citrix Virtual Apps and Desktops service)13.6%
Parallels Desktop4.8%
Other81.6%
Virtual Desktop Infrastructure (VDI)
 

Featured Reviews

SN
Technical Lead on Virtual Desktop at Orange
Has delivered consistent desktop experiences across remote locations and has supported multimedia workloads efficiently
I have utilized the HDX protocol for compression and audio-video capabilities. When users need to conduct meetings with customers or colleagues, they can use Teams solutions and open a bridge where video and audio are encapsulated within the ICA protocol, which is protected by SSL and certificates for security. This provides secure communication at good quality through the HDX protocol. HDX protocol has improved application performance as it is specifically designed for multimedia applications. If processing audio or video files, such as in telecom where discussions are recorded and then prepared as video or audio, this does not consume excessive bandwidth during the operation compared to a normal remote desktop connection provided by Microsoft. Everything is compressed and provides sufficient bandwidth for multiple people to perform similar tasks without interruption or session disconnection. All multimedia-related activities, such as playing content on YouTube, deliver a better experience with this protocol overall. I use multi-factor authentication for opening sessions to the data center where users access their machines or software. Multi-factor authentication has helped secure applications because users typically have two-way authentication software on their phones. They use a password first and then authenticate themselves through their mobile application to grant access to resources. This approach is effective because if a hacker attacks a user, they need more than just the password and username. They must also possess the device that provides authentication. The device typically has facial recognition, a password, and provides better security overall.
MH
Payments Architect at Self Employed
A great platform to develop interoperable code on
The decision to transition away from Intel chips to their silicon. They are processing, and there are many examples. Instead of not having a product to use for a while, they have just released it now. However, if you're seeking a product that is industry-ready regularly or has plans to make it so, considering the upcoming changes, I recommend trying out Parallels Desktop in beta. When you're only dealing with Windows, we do much in the Windows version, but it is not improving the Windows operating system. If you're hosting a Windows platform or another version of the machine, the code will have limitations. Windows is not a walled garden, with no significant volatility or instability. Windows is quite versatile. I never encountered intrusive ads or unused features, which is quite good. Overall, I rate the solution an eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of the solution is that it supports team clients."
"From my perspective, when the COVID pandemic occurred, and the whole company had to work remotely, the users who used this solution had a better feeling that the remote system is stable and reliable, in comparison with a regular VPN connection with a VPN client."
"Citrix is one of the companies that is delivering virtual apps and desktops in a big way; they are mature enough to understand the level of stability required and deliver it."
"Good product, our POC proved that Xendesktop required lower bandwidth per machine than competitors."
"The user experience when using the solution's technology remotely is definitely superior to our VPN and/or Windows Remote Desktop. It's a much better user experience for those folks."
"It has the best remote working features."
"Protects web infrastructure Ensures business continuity and IT disaster recovery Consolidated multiple remote access solutions Lowers WAN costs"
"Because of the solution's ubiquity, it is easier to find answers to problems than with competitive products."
"Parallels Desktop integrates seamlessly with macOS. It works better than VMware on Apple operating systems."
"I like how, with Parallels, you can either boot into Mac or Windows to get better control over the resources of the laptops since you're sharing the resources in dual mode."
"Parallels Desktop integrates seamlessly with macOS and works better than VMware on Apple operating systems."
 

Cons

"The product's technical support services need improvement."
"If anything could be improved, it might be some of the Director functionality, and some of the dashboard customization, or the overall Director customization."
"Direct connection of USB devices on the terminals to be used by streamed applications is very important for printing and the usage of token authentication, but the current version does not support this one hundred percent."
"At the moment, if you want better monitoring, you need to buy a third license."
"The initial setup is very complex."
"Citrix Virtual Apps and Desktops are not easy to set up. However, I have the experience and I can do it easily. It could be easier to set up."
"The application is now very complex."
"Licensing service installation and configuration was the biggest challenge for all Citrix solutions, but now they have fixed a lot of issues."
"The biggest challenge is compatibility between VMware and Parallels because the two systems are incompatible. It can be challenging if you are switching between Windows and Mac. I recommend sticking with one product because there isn't good compatibility between the different products."
"There may have been some issues with device drivers on my Mac. Similarly, there are some issues with transferring data from Parallels to the Mac."
"The biggest challenge is compatibility between VMware and Parallels because the two systems are incompatible."
 

Pricing and Cost Advice

"If one is a high price and ten is a low price, I rate the tool's price a three."
"The solution is affordable."
"I don't quite remember the specifics of what we had. I believe we had a 25-user license, and I don't recall it being overly expensive."
"Citrix is expensive."
"Based not only on the cost of Citrix, but additional costs like firewalls, IPS, and other solutions, the total cost of switching users from using normal laptops with VPNs to connection via Citrix were so huge that the CEO of our company decided to postpone the deployment process."
"Citrix solutions cost a lot in comparison with competitors, like Azure Virtual Desktop or VMware Horizon. Those solutions cost around 50 to 60 percent less, per month per user, than Citrix."
"The product, XenServer, is free to use, and XenApp has a one month free license."
"The licenses are affordable, but the support is a bit expensive, though worth the value.​"
Information not available
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
10%
Manufacturing Company
9%
Comms Service Provider
7%
Comms Service Provider
15%
Computer Software Company
11%
University
10%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business45
Midsize Enterprise21
Large Enterprise69
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Citrix Virtual Apps and Desktops?
I rate the product’s pricing a seven out of ten, where one is cheap and ten is expensive.
What needs improvement with Citrix Virtual Apps and Desktops?
I have found that Citrix DaaS is still a complex product, especially on the desktop side, which affects scalability. Although it works well on the apps side, the desktop aspect still has room for i...
What is your primary use case for Citrix Virtual Apps and Desktops?
The entire development environment is accessed only through the virtual desktop setup using Citrix DaaS.
Ask a question
Earn 20 points
 

Also Known As

XenDesktop, XenApp (Citrix Virtual Apps), Citrix Workspace
No data available
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Exelon, Aeronamic, AIDS Healthcare Foundation, Alameda County Medical Center, Alaska Department of Fish & Game, Aloysius Stichting, Amarchand Mangaldas, AmBev, Amnet Technology Solutions, Arval
Lytro, University of Washington, Slalom, Veeva Systems, Oklahoma Christian University
Find out what your peers are saying about Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs. Parallels Desktop and other solutions. Updated: April 2026.
893,244 professionals have used our research since 2012.